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They told us that they did not have our reservation because it was the shift change and the lady that was working did not want to check us in before the shift change, i assume in case she went over her scheduled work time. Not acceptable as far as I'm concerned
Stairs quite worn, and a long way to third floor.. After leaving bags in storage for 3 pm departure, staff was most un accommodating. Had to get our own bags and find our own cab.
Wonderful customer service wonderful stay would stay again !!!
Staff is very friendly and helpful, but level of English skills varies from one staff member to the next Cleaning crew went out of their way for us, getting us a table and hangers so we could keep items off the floor May not be to every North American’s liking. But we found this to be good enough ...
If you want to get hotel with beach access, large pool, and great view. This place is great if you get a good price as compared to other beach access hotels. However, no extra beds or cribs as Expedia claims. We got a junior suite for a steal so I can't complain too much. Restaurants were quite a ...
We have stayed at Marina's three times in the last three years and it is always great. Staff very helpful, good place to park our moto. the sunsets from the roof top terrace cannot be beat. We will stay there again when we return to Mazatlan.
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