Hotel Reviews of Holiday Inn Express Toronto - Downtown, Toronto hotels, ON, Canada Skip navigation
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Holiday Inn Express Toronto - Downtown

In Toronto near Hockey Hall of Fame

Traveller ratings summary of Holiday Inn Express Toronto - Downtown, Toronto Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 94% of travellers (18 of 19) recommend this hotel
4.1
Hotel service Hotel condition Room cleanliness Room comfort
4.4 4.1 4.3 4.2
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 19 most recent reviews are shown.

A traveller from new york recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 5.0 5.0
Posted: 2 Mar 2010

Good Deal

I got a great rate at this hotel and was a little skeptical about how good it would be--it seemed too good a deal to be true. However, my check-in experience was wonderful, the room was spacious and clean, the free breakfast was edible (not always the case with free breakfast) and I was thoroughly satisfied. I don’t want to over praise the place. It is a Holiday Inn, not the Four Seasons. But it is an excellent Holiday Inn.

A traveller from Ottawa, On recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 4 Jan 2010

Holida Inn Express Toronto Downtown is a reasonable place to stay.

Staff was very friendly, helpful and accommodating. Breakfast was very good. Location is convenient. Reasonable price and reasonable place to stay.

A traveller from Newtonville recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 16 Dec 2009

Will go back for sure

Just a little east of the downtown core and reasonably priced. Buffet breakfast was simple but complete and all you can eat. Will be back in Febuary..

A traveller from Stratford, Ont. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 9 Dec 2009

Good Deal Downtown

If you’re looking for an inexpensive place within easy walking of downtown Toronto attractions, it’s hard to beat this. Nothing fancy. Breakfast, included, was actually not too bad. Of course the eating area is cramped and for some reason they had the heat cranked up in addition to all the heat lamps. Parking’s convenient and reasonable. Make sure you ask to be in a room away from the elevator. We didn’t, and due to the room layout we slept literally 15 feet from the elevator door.

Fran’s across from Massey Hall, near the Eaton Centre, has great food. A clean diner atmosphere.

A traveller from Kitchener, Ontatio recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 1 Nov 2009

Pleasant staff

Every staff member we encountered was smiling. The staff in the breakfast room was cheery, the breakfast had a very good selection of healthy choices. The beds were great. Definitely will go again.

A traveller from Yilan,Taiwan recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 3.0 4.0
Posted: 22 Sep 2009

Breakfast is excellent!!

It include cinamon cake,bacon,egg,yogurt,milk,and lot of fruits!

Dante G from Ottawa, Ontario Canada does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 4.0 3.0 3.0 3.0
Posted: 25 Aug 2009

Rooms were small - felt crammed in.

Most hotels have sofa so you can watch tv on your downtime. The beds were double not queen. The view was not nice - rough buildings and constructions around. Four of us had to sit/lie on the bed to watch tv, nowhere to sit. There was really nothing to do in the hotel, no swimming pool. The parking was expensive. Kinda in a rough area. The breakfast was good though. The ratings were good for the hotel but was not to my taste. Would not stay again.

Traveller's tip on dining

The Japanese Restaurant corner of the hotel was very tasty.

A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 19 Aug 2009

Good hotel great location

Can’t beat this hotel for the price and the location. I have stayed there 3 times and have never been disappointed.

A traveller from Brockville recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 4.0
Posted: 14 Jul 2009

Good Spot

The room was good and the location is ok. Close to the market and transit (but what isn’t in Toronto).

A traveller from Southfield, MI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 3.0
Posted: 30 Jun 2009

Good for the price

When I checked in all the hotel had was smoking rooms, even though I had requested non-smoking. To accommadate my request, they gave me an upgraded room at no additional cost to me. The free breakfast included bacon, sausage, eggs, toast, etc. The front desk was extremely helpful in giving directions and suggesting places to eat. The hotel is a bit far from the nearest subway station, but in Toronto you learn to walk.

A traveller from Costa Mesa, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 3.0 4.0 4.0
Posted: 17 Jun 2009

Just Fine

If you’re looking for a good basic hotel, this is the place. Room was average, bordering on small size, and well kept. Wireless internet access was reliable and free. Parking garage was $20 a day, but room rates more than made up the difference. If you want a big room at a fancy hotel, go stay at the Kind Eddy around the corner...but you will pay a lot more for that.

A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 22 Apr 2009

Good place to be close to downtown

It is a very convenient and inexpensive hotel if you want to visit Toronto downtown. Walking distance to many amenities, parking is cheap and you can leave your car and walk downtown, breakfast is inlcuded.

Traveller's tip on getting the most out of your stay

I you visit I would suggest to start with a bus tour. This will give you a good idea on what you would be interested to see in detail. The City Pass saves you money on entrance to CN tower, museums, casa loma house, etc, and it also saves you long waiting lines.

A traveller from Ottawa, Ontario recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 1 Apr 2009

Good Value

Fantastic breakfast included with the room price. Staff were very helpful and friendly. Great Location

A traveller from Strongfield recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 4.0
Posted: 18 Mar 2009

Good hotel for your money

Hotel was pretty clean great continetal breakfast. Bathroom could have been cleaner, dirty marks on the wall, hair on the floor. Had to pay $2 per 15 min. other hotels are usually free. I personally think for the money you pay to sleep and shower in the hotel they could provide internet for free.

Traveller's tip on local attractions

I would suggest to go to the CN Tower for supper. It was great especially at sunset.

laurent p from philadephia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 5.0
Posted: 11 Mar 2009

good location and very decent for the price

enjoyed my stay and will definitely go back. friendly staff and the location is superb. the breakfast is truly a plus as one does not need to venture in the cold and windy Toronto to find food. Choices are simple but pleasant. One minus point: some of the hotel room doors have loose springs and since the usual hotel guest loves to slam their doors at any time of day and night, be prepared!

A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 5 Feb 2009

Great Hotel

The Holiday Inn Express in Downtown Toronto provide us with an excellent stay. The staff was helpful and friendly when we arrived, our room was clean with a beautiful view of the city, breakfast was delicious in the morning, and they were equally as warm when we checked out. The hotel is within walking distance of the Air Canada Centre as well as the Rodgers Centre and you pass tons of great bars and restaurants on the way.

A traveller from Guadalajara,Mx recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 9 Jan 2009

Excellent

Nice person in reception, excellent service

A traveller from Franklin, QC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 3.0
Posted: 27 Dec 2008

Good value, would go back

Convenient location, clean, good breakfast, could hear traffic all night as our room was on street side. Check-in was a bit slow, but perhaps due to a new staff member. Only one elevator working when checking out, but these things do happen.

Traveller's tip on shopping

Close to shopping district & Union Station.

A traveller from Vancouver, BC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 5.0
Posted: 17 Dec 2008

Overall, a good experience: comfortable beds, warm breakfast.

Overall, this is a reasonable place to stay for business. It includes a very comfortable bed, free wireless internet, included warm breakfast, and a convenient downtown location. Although the room is rather small, I’ve stayed more than once and will do so again.

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