For Our Very Best Customers—Exclusive Travel Rewards

We think the world of your loyalty. As a thank you, we're rewarding you with exclusive travel perks with the Expedia Elite Plus program. Enjoy exclusive travel offers, hotel room upgrades, and more to help make your travel experience even more special.

Interested in becoming an Elite Plus member?

Get invited to join Elite Plus when you stay 15 hotel nights or more, or complete C$10,000 or more in travel booked on Expedia.ca in a year. Learn more by visiting our Elite Plus Frequently Asked Questions (FAQs) page.

Membership Benefits Elite Plus FAQ

Elite Plus Membership Benefits

Travel vouchers and deals—only for Elite Plus members

Take advantage of travel vouchers and promotions offered only to Elite Plus members. Look for more offers throughout the year sent by email and/or postal mail.

Free Room Upgrades at VIP Access™ Hotels

We carefully hand-pick each hotel based on its dedication to service and excellent guest reviews. At participating VIP Access hotels, Expedia® Elite Plus™ members get amazing perks, based on availability.

These include:

  • Free room upgrades
  • Late check-out
  • Other perks and amenities, which vary by hotel.

To take advantage of VIP Access, pick a hotel from the list below, or look for this icon when shopping on Expedia.ca. VIP Access hotels can be found in various destinations around the globe. Check the list frequently, as exciting new destinations are added each month.

View the full Elite Plus membership Terms & Conditions.

Elite Plus Frequently Asked Questions (FAQs)

Your loyalty means the world to us. Our Expedia® Elite Plus program is all about rewarding you for your loyalty, and providing incredible travel value. Along with exclusive special offers to save on travel, our members receive special treatment at some of our best hotels, including complimentary hotel room upgrades (based on availability). Learn more below.

Who is eligible? What do I have to do to qualify?

Expedia Elite Plus program membership is open by invitation only. To qualify and retain your membership year over year, you must use Expedia.ca to book and complete at least C$10,000 worth of travel or book and stay at least fifteen (15) hotel nights per year.

View full Elite Plus membership Terms & Conditions below.

How will I know that I've qualified?

You will receive an enrollment email at the email address associated with your Expedia.ca account, as well as a personalized Elite Plus identification card in the mail.

To ensure you receive all notifications of special vouchers, promotions, new VIP Access hotel properties, and other benefits, please be sure that your email and mailing addresses are up to date. Fill out your mailing address and check your email address.

What do I have to do to enroll?

Nothing. There is no cost to you and you will be invited to enroll if you qualify. Just be sure your correct email and mailing address are on file in your Expedia.ca account so you can receive Elite Plus membership materials and your exclusive offers and benefits.

What are the benefits?

Exclusive travel offers—Enjoy special discounts, vouchers, travel perks, and promotions offered only to Expedia Elite Plus members. You'll be notified of these special offers through email and/or postal mail.

VIP AccessTM—Receive hotel room upgrades, subject to availability at check-in, at participating VIP Access properties.

With VIP Access, you also may receive additional perks, such as late check-out, early check-in, complimentary beverages or breakfast, and more. Please note that these perks vary by hotel.

View the full list of VIP Access hotels to find participating locations. Be sure to bring along your Elite Plus membership card when you travel to ensure you receive all the benefits to which you're entitled.

How will I be notified of special offers and discounts?

Elite Plus members will receive special offers and discounts through email or postal mail. Please be sure that your email and mailing addresses are up to date so you don't miss out on special offers, discounts, and benefits.

When will my membership expire?

Your membership expiration date is included on the front of your membership card. To qualify or requalify for each program year, you must use Expedia.ca to book and complete at least C$10,000 worth of travel or book and stay at least fifteen (15) hotel nights per calendar year.

What do I have to do to cancel my membership?

If you would like to be removed from the Elite Plus program, please call Customer Support at 1-800-224-1534 or email us at support@service.expedia.ca.

Can others use my membership?

You may use special offers and vouchers that you receive as an Elite Plus member to book travel for others as long as bookings are made through your Expedia.ca account. Travel booked for others on your Expedia.ca account is eligible for Elite Plus benefits and will count toward future Elite Plus qualification.

Credit is awarded once travel is completed.

How do I contact Expedia.ca for questions regarding the program?

If you have additional questions about the Elite Plus program, please contact our Customer Support department:

  • Canada/U.S.: 1-800-224-1534
  • International: +1-949-930-9535 (if calling from outside Canada or the U.S.)
  • Email: support@service.expedia.ca

How do I change my mailing address, email address, or customer profile information?

Simply sign in to your Expedia.ca account and follow the prompts.

Elite Plus Membership Terms & Conditions:

The Expedia.ca Elite Plus program membership is open by invitation only. Your membership expiration date is displayed on the front of your membership card. To qualify or requalify for membership each program year, you must use Expedia.ca to book and complete at least C$10,000 worth of travel or book and stay at least fifteen (15) hotel nights each year (pre-packaged vacation and/or cruise purchases do not count toward Elite Plus qualification criteria). All dollar amounts are calculated after Expedia fees have been applied but before third-party taxes and fees. A single registered Expedia membership account will be given credit for all bookings made to that account, regardless of who completes the travel. No credit will be given for cancelled bookings or for bookings made using single-use accounts. Two or more individuals may not combine separate accounts.

Membership in the Elite Plus program and its benefits are not transferable and are not redeemable for cash. Expedia, Inc. reserves the right to remove any member from the program at any time. Expedia, Inc. reserves the right in its sole discretion to discontinue or modify the Elite Plus program, program offers, and/or these Terms & Conditions, or to restrict the program's availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The failure of Expedia to enforce any provision of these Terms & Conditions shall not constitute a waiver of that or any other provision. The interpretation by Expedia of these Terms & Conditions is final. These Terms & Conditions may not be changed by any unauthorized person, including employees of Expedia, Inc. If you have any questions, please contact us at 1-800-224-1534 or support@service.expedia.ca.

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©2013 Expedia, Inc. All rights reserved. Expedia, Expedia.ca, the Airplane logo, Elite Plus, the Elite Plus logo, VIP Access, and the VIP Access logo are either registered trademarks or trademarks of Expedia, Inc. in the U.S., Canada, and/or other countries.

ELITE PLUS PRIVACY NOTICE

Expedia uses email and postal mail for Elite Plus communications. If you do not wish to receive these communications, you are free to withdraw from the Elite Plus program at no cost by contacting Customer Support. You may withdraw from the Elite Plus program at any time. We value your trust. We limit our collection, use, and disclosure of personal information and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Click here to access the privacy policy applicable to Expedia.ca, including your participation in the Elite Plus program.

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