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The Verandah Antigua - All Inclusive - Adults Only – Avis

4 out of 5
The Verandah Antigua - All Inclusive - Adults Only
Indian Town Road, Parish of St. Philip, Willikies, Antigua

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 171 avis sur 378." "
Note de 8 – Bien, d’après 135 avis sur 378." "
Note de 6 – Acceptable, d’après 40 avis sur 378." "
Note de 4 – Médiocre, d’après 22 avis sur 378." "
Note de 2 – Terrible, d’après 10 avis sur 378." "

9,0/10

Propreté

8,6/10

Service et personnel

8,2/10

Commodités

8,6/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Antigua en famille
hôtel un peu excentré, mais avec une voiture de location on peut se déplacer en 30-45 mn sur toute l'île sans trop de difficulté. Prévoir de repérer les trajets sur google maps ou équivalent. le Verandah est très bon hotel pour un séjour en famille. nos enfants de 4 et 6 ans ont apprécié les activités offertes : piscine, mini golf, kayak de mer, baby foot, etc.. ainsi que la circulation en navette à l'intérieur du site. point négatif : le café, pas bon du tout

8/10 – Bien

eve, France

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel très accueillant, personnel très gentil
Le buffet est au top ,les plages de l'hôtel sont correctes mais la plage long bay à 5 mn à pied est 100 fois plus jolie. Destination idéale pour des vacances reposantes et calmes.

8/10 – Bien

Anne-Gaelle

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour agréable
Hôtel très bien équipé et agréable. Personnel très à l'écoute. Spa recommandé. Massages de très grande qualité. Attention à ces points : - beaucoup d'enfants en bas âge, - beaucoup d'algues dans l'eau des deux plages, - nourriture un peu lourde, - pour celles et ceux qui souhaitent le calme, ne pas demander les chambres donnant sur la piscine en raison des soirées musicales.

10/10 – Excellent

F, GUADELOUPE

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
j'y retourne sans hésiter et je le recommande à mes amis
ce que j'ai préféré c'est cette impression dêtre coupé du monde , la beauté du site, la végétation luxuriante la plage paradisiaque, la prestation musicale près du bar apès le dîner, le restaurant le nicol's , la vue que j'avais de ma chambre sur la plage, le grill qui surplombe la plage,le personnel toujours disponible , toujours souriant , je pense qu'il ne manque q'une chose à cet hôtel un dancing même tout petit on n'a pas envie d'aller danser ailleurs de sortir de l'hôtel , et pour conclure la piscine magnifique et si romantique le soir , nous n'oublierons pas de dire que le all inclusive est complet 4 sites de restauration un bar toujours près à vous servir un très bon champagne à discrétion, les nombreux point de repos autour de la piscine et du bar suffisament éloigné l'un de l'autre pour pouvoir lire rêver en toute tranquilité. le bruit quasi absent avec les voiturettes éléctriques vous l'aurez compris je suis encore sous le charme.

6/10 – Acceptable

Kristine

Voyage en groupe
Points forts : Propreté, service et personnel
Exceptionally friendly staff, but not always the best service, especially with housekeeping. Attention to detail lacking around the resort. Never any beach towels available unless you grab them immediately in the morning. Solid, but not remarkable.
Séjour de 5 nuits en avril 2024
Management a répondu le 7 mai 2024
Your comments are very helpful & have been forwarded to Management. We appreciate you taking the time to share with us.

10/10 – Excellent

rose

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly good food
Séjour de 7 nuits en avril 2024
Management a répondu le 7 mai 2024
Thank you so much for your kind comments.

8/10 – Bien

Aishah

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very friendly upon arrival. We stayed in the water front suite and it was very spacious for the 4 of us.overall the food and drinks were good but they offered more American food than anything we were looking for their traditional food.The Italian restaurant was a 3/10 the noodles were very hard.We loved the beach , the bartenders were nice and helpful.I definitely feel like this is more for older people than younger people very relaxing and quiet but it was beautiful and I enjoyed it..The views were amazing
Séjour de 3 nuits en avril 2024
Management a répondu le 28 avr. 2024
Thank you for staying with us

10/10 – Excellent

Frank Edward, Queensbury

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 9 nuits en avril 2024
Management a répondu le 28 avr. 2024
Thank you for staying with us

10/10 – Excellent

Michelle Murray

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very meticulously kept grounds, pool and common areas... Natasha at Portofino's was above and beyond- food was really good at Portofino and Pineapple Grill. At the beginning, I was a little upset because I had called a head and talked w/ reception regarding a surprise for my husband's birthday, Champaign or something (of course I would pay extra) however, it wasn't relayed to the people that info needed to go too so I was a little disappointed at first, but it ended up the lovely staff went out of their way to put balloons a bottle of Champaign in the room after his spa day... so it was perfect, thank you so much for making it special. All of the pools were amazing, especially the main pool- we all enjoyed the music, it wasn't too loud, it was fun and both of the activity persons made sure people had fun. The beach was beautiful and enjoyable at the Pineapple Resort, the buffet needed work by the main pool area. ALL N ALL, we will be back soon... we loved the staff and the relaxation they helped to provide.
Séjour de 3 nuits en avril 2024
Management a répondu le 28 avr. 2024
Thank you for your kind words. We hope to see you in the near future.

6/10 – Acceptable

William

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The property was in a area. I booked the hotel after watching a YouTube video of two ladies who were managers or something to that effect talking about all of the upgrades that were made to the resort and that ot was graded a 4.5 stars. I felt really good about booking there. Arrived at the resort Wed 4/10. I loved the look of the resortgreat. Ladies atbthe front desk were great and check in was seamless. We were assigned accomidations at the Mango. Walked in and was immediately disappointed in the look ofbthe room. You could not tell there were any upgrades made to the room. The vuew was great if the waterfront, but when you look down feom the balcony there was teash and towels. I could really go in on this but will stop it there, I did not see any upgrades. The room accommodations did not match the price I paid and certainly by no means was a 4.5 stars. With that, the staff there was AMAZING ( the true 4.5 stars). We had breakfast at the resort everyday, and had lunch once at the resort. Both were great. We were so disappointed in our room that we went o. All day excursions all the 3 full days we were there to be away from the room. Beautiful island and people. I gave the Verandah 3 stars for the staff and location. I would not stay there my next trip there. This is just my opinion.
Management a répondu le 22 avr. 2024
Thank you for your helpful feedback

6/10 – Acceptable

christine, east orange

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hate the fact that i paid for all-inclusive and i had to be served lunch instead of us serving ourselves And the limited variety on the food menu
Séjour de 4 nuits en avril 2024
Management a répondu le 18 avr. 2024
Thank you for your feedback. You are welcome to order as often as you like at our restaurants.

8/10 – Bien

Jamaica Terese, Lawrence

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
This property is beautiful. The beach is white sand and has tons of natural shade with palm trees. The rooms are spacious, lovely, and very clean. The “waterfront” rooms overlook the cove and have a nice view of the sunset. The campus is 32 acres. They do have a golf cart service to transport you around if necessary. The devil’s bridge is just a 10 minute walk and is worth seeing. You can get a day pass for free to the neighboring pineapple resort, but the beach at the veranda is better. There are 3 pools and 2 beaches. The service is not very friendly. A few things to be aware of: 1) Bring an insulated water bottle—there are only two little bottles of water in your room on day 1 only. The water pitchers around campus are empty pretty often, but you can fill them up at the bars. 2) Beach towels are scarce!! Don’t surrender yours till you see more clean ones or you are probably out of luck. If there aren’t clean ones, you may have luck asking for some at guest services (she seems to keep a few tucked in there). 3) unless you’re traveling during their peak season (December —February?), both the bars at the small fountain pool and down by the recreation area (tennis/ pickle ball courts/ mini golf/ billiards/ table tennis) are NEVER open. This means —NO Water. So bring some with you. 4) Nicole’s is the restaurant that costs an extra $40 per person. It’s not worth it. 5) The staff does not come around and offer drinks. No big deal, but get ready to hoof it up to the bar.
Séjour de 7 nuits en avril 2024
Management a répondu le 18 avr. 2024
Thank you for your helpful feedback.

10/10 – Excellent

Denise

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the protected bay, it was very winding during part of the stay. We liked the water sports and mini golf
Séjour de 7 nuits en avril 2024
Management a répondu le 14 avr. 2024
Thank you so much for your kind words. We hope you will only have fond memories of your time with us in Antigua.

10/10 – Excellent

Eunice

Points forts : État et installations de l’hébergement
The staff was wonderful and the amenities were great
Séjour de 3 nuits en avril 2024
Management a répondu le 9 avr. 2024
Thank you for staying with us

10/10 – Excellent

Megan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Management a répondu le 8 avr. 2024
Thank you for staying with us

8/10 – Bien

Tara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Only issue I had, was the fact that the pool/beach towels available daily.
Séjour de 4 nuits en mars 2024
Management a répondu le 3 avr. 2024
Thank you for your feedback and we are working to solve any issues you encountered while on holiday with us at The Verandah.

10/10 – Excellent

Charlene Lynn, Blonay

Voyage en groupe
I would definitely recommend this property. Newly renovated, lots to do, adults-only. We thoroughly enjoyed it!
Séjour de 14 nuits en mars 2024
Management a répondu le 27 mars 2024
Thank you so much for your kind words.

8/10 – Bien

Dominique

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great vacation. I would just of like to had stuff in the mini fridge in our room it’s an easy fix and a nice gesture. A couple colas couple beer
Séjour de 7 nuits en mars 2024
Management a répondu le 22 mars 2024
Thank you for your suggestion and we look forward to welcoming you back to beautiful Antigua.

10/10 – Excellent

Sara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed our stay. The food was much better than expected and the pools and beach were great!
Séjour de 5 nuits en mars 2024
Management a répondu le 19 mars 2024
Thank you for staying with us. We would love to welcome you back very soon.

10/10 – Excellent

Janet, Pulaski

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed staying in the villa type where you had your own half of a villa! It was different than the hotel atmosphere. The staff are extremely friendly and accommodating! I loved all the water activities that were available at the beaches on the property and the activities available such as shuffleboard, tennis,billiards, miniature golf etc. I wish there was a bit more night life activities or shows such as bands, dancing or something more in the evening. I also have never had such difficulties getting reservations in all my travels and we don’t mind eating at the 9:00 pm times. We couldn’t even get a reservation that late or any time most of the times. Thankfully the buffet was good and offered an array of delicious options. The island is beautiful. We really enjoyed our stay! The owner should be very proud of his fantastic staff! Well done!
Séjour de 7 nuits en février 2024
Management a répondu le 19 mars 2024
Thank you for staying with us and sharing your experience with us.

4/10 – Médiocre

Richard

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
A nice hotel located on a nice headland location but not a resort for lovers of the sea. The resort has two reasonable beaches but the sea on Rasta beach is basically a marsh with a dock and the other is like swimming in milk. There is also construction work in progress from 0800-1600 Monday to Friday where they are extending the sister resort Hammock Cove. The room was as described, basic but comfortable with AC and although getting a house keeping service every other day is not that usual it’s all we needed. The restaurants are not great, the food is sometimes poor quality and the service can be indifferent. The Snails and Tails restaurant is in a lovely location but is let down by poor service. Service was good at Portofino, the best restaurant was the beach Grill but this is not open for dinner. Do not bother with the paid supplement restaurant, the meat was terrible…. The service and overall ambiance was better here than other locations. We disliked the overall restaurants so much we spent as many evenings as possible at the sister hotel - The Pineapple Beach Club. The buffet is ok but choices are a little limited.
Séjour de 10 nuits en mars 2024
Management a répondu le 19 mars 2024
Thank you for your very helpful feedback. We apologize if your stay was not up to your expectations. We hope you will consider visiting us again when you think of a warm weather getaway.

10/10 – Excellent

Edward

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our week at the Verandah Resort and Spa in Antigua was exceptionally enjoyable. Following the Verandah’s recent remodeling and policy change to adults-only, we arrived anxious to experience all the latest. As others have commented, there were challenges securing dinner reservations at a couple of the restaurants, but there are adequate alternatives for dining. Some resort services also suffered a bit from understaffing. In general, we made a choice to tolerate these inconveniences rather than allow them to affect the enjoyment of our visit to paradise. Some of our most memorable staff members (to name just a few) include wonderful Ashah, Javhone, Nicole, Leon, Romaine and Orletea. All of the staff were pleasant, helpful and very courteous at all times. We enjoyed many hours at the Rasta beach, main pool, Falls pool and Lovers beach. Ribs at the Beach Grill were a personal fav, but we enjoyed nice meals at the SeaBreeze, Portofino’s, Sails and Tails, Pappa Riccos and Nicole’s. Our favorite excursion was our half-day on the Calypso Cat. The awesome crew assured everyone enjoyed a great time. We absolutely recommend that everyone book this fantastic excursion during their stay at the Verandah. (See our longer review on T.A.) Until next time…. Ed & Dawn
Management a répondu le 10 mars 2024
Ed & Dawn, it was a pleasure to host you both and we greatly appreciate your kind remarks. We will keep the rum punch cold until you return.

10/10 – Excellent

Hanwoo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en février 2024
Management a répondu le 12 mars 2024
Thanks for staying with us.

8/10 – Bien

Alona

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
This resort is good for people who want to take a break from their everyday routine. The views are incredible, the main beach is beautiful. We stayed in room 243, a perfect location, you walk out to the main pool area as well as the buffet and restaurant, the walk to the main beach is about 1 minute. In my opinion the buffet has better food than restaurant for dinner. The best cocktails are at the beach bar for sure. Customer service is alright, I had some questions so I called the guest services, they didn’t give me an answer and said they will call back but they never did. But the resort it self is beautiful, I would definitely recommend it. If you are looking to do some tours, definitely try the stingrays city, amazing experience and not too fur from the resort. A 10 minute walk from main beach to Devils Bridge is a must as well.
Séjour de 5 nuits en février 2024
Management a répondu le 3 mars 2024
Thank you for your helpful comments.

10/10 – Excellent

Peter

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 7 nuits en février 2024
Management a répondu le 4 mars 2024
Thank you for staying with us. We would love to welcome you back in the near future.

8/10 – Bien

Lindsay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en février 2024
Management a répondu le 25 févr. 2024
Thank you for your grade.

8/10 – Bien

Devan

Voyage de couple
Points forts : Propreté, commodités
The reaort is very hilly. After first receiving a bad room at the bottom of a gully with steep slipes on all sides, they moved us to another room more on the level - still waterfront - and all was well. Reception staff were very accomodating. Food is only OK... more 3 star than 4 star as was the service. There are 2 small beaches with Lovers Beach being the larger with nice walk in. Shallow and gets muckier as you go out. The smaller beach by reception is nice and quiet but poor swimming there. Nice watersports in the bay. Rastabar and food are good at the beach. Pizza at Lovers Beach is great. Sails and Tales is good but we didnt enjoy the Italian Restaurant due to limited menu for us. All in all, nice resort but we preferred the St. James's Club much more. Take the time to go over to Pineapple Beach Club... the beach is fantastic.
Séjour de 4 nuits en février 2024
Management a répondu le 19 févr. 2024
Thank you so much for your feedback. We hope you will only have fond memories of your days in the sun in Antigua.

4/10 – Médiocre

iyan

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en janvier 2024
Management a répondu le 18 févr. 2024
Thank you for your feedback. We apologize if we did not meet your expectations.

10/10 – Excellent

Richard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We spent nine days here and had a wonderful time!! Beautiful grounds and an even better staff. The drivers, the waiter/waitresses at the Seabreeze, the cleaning staff for our room and the bartenders in particular were the best of the best!! Our room was among the nicest, if not the nicest that we have stayed at (this was our 24th resort trip). It was clean and the walk in shower was immaculate. One thing that was only mentioned maybe in the most recent review was that guests of the Verandah can access the restaurants at the Pineapple Resort. We tried Chef Pietro's at the Pineapple on our last night and it was great. At the Verandah, we enjoyed Portofinos and Sails and Tales for three of our dinners. Nicole's however, was not worth the upcharge. We did a dinner of light snacks at the Wavy Wicket one night. Shout out the man in charge there who was working the bar and was very accommodating with our food order!! We honestly never had an issue with the reservation system for the restaurants. It just took a few minutes before or after breakfast to stop into guest services on two days and we were fine with dinners. For lunch, it was Sails and Tales, the Rasta Bar or Papa Ricos which being native metro New Yorkers, compares favorably with NY Pizza!! We actually enjoyed sitting outside on the warm nights after dinner and taking in the poolside musical performances. We had a most relaxing time and would highly recommend!!
Séjour de 9 nuits en janvier 2024
Management a répondu le 18 févr. 2024
Thank you very much for your kind words. We hope you will only have fond memories of your time with us here in Antigua.

8/10 – Bien

Kelly, Warman

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
We had a great week!
Séjour de 7 nuits en janvier 2024
Management a répondu le 12 févr. 2024
Thank you for your comments and we look forward to welcoming you back for another week!?

8/10 – Bien

Thomas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gated with security to get in or out. Buffet average at best. Other restaurants were decent if you could get a reservation. Good booze selection. Employees were half friendly and half not. Sots on 35 acres so be prepared to walk some. Beach is slimy at waist deep. Beach at Pineapple was fine. Quiet resort and nice rooms.
Séjour de 7 nuits en janvier 2024
Management a répondu le 5 févr. 2024
Thank you for your helpful comments.

8/10 – Bien

Donald

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Small by nice beaches. Good food options but food was hit and miss. Nice pool. Wasn’t easy to book restaurants. Only 1 guest service person so had to wait in line. If you got there later dinner options were limited and some booked. Sports bar food and drinks and bartenders very good. They didn’t always have pool and beach towels available. Pizza and papa Rico’s was very good, and Gerald did a great job handling the orders a cooking the pizza by his self. No beverages supplied in mini fridges was disappointing, for all inclusive. Having carts and drivers to take you around the property was nice.
Séjour de 7 nuits en janvier 2024
Management a répondu le 30 janv. 2024
Thank you for your important and helpful feedback.

8/10 – Bien

Russell

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Positives: Great property and facilities, decent beaches, awesome staff, decent food, great drinks and service. Not so Positives: The management has this crazy and inefficient system for making reservations at the nicer higher end eating establishments whereas you can only make in-person reservations on within 24 hours of your desired dining time. So you have people having to get up early to stand in this long slow line to try and make a reservation at the restaurants. All of the reservations for that time period were always gone when I tried, so I never got to eat at the nice restaurant. Probably the worst reservation system to have. Why can't people just just use a phone or online system to make a reservation two or three days out?!?!
Séjour de 7 nuits en décembre 2023
Concierge a répondu le 22 janv. 2024
Thank you for your valuable feedback.

10/10 – Excellent

Tina

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 5 nuits en janvier 2024
Concierge a répondu le 19 janv. 2024
Thank you for your high marks.

6/10 – Acceptable

Eric

Voyage de couple
Points forts : Commodités
Points faibles : Service et personnel
Rooms very nice. People are unfriendly, with a few exceptions! Unorganized and figure out as you go approach. Understaffed since they laid everyone off for the remodel process, so everyone is new. Restaurants are decent but can only book 3 days in advanced and fill quickly. Drinks are truly alcohol and are not watered down which was a huge plus! loved the cottage layout!
Séjour de 7 nuits en janvier 2024
Management a répondu le 19 janv. 2024
Thank you for your feedback.

10/10 – Excellent

Christopher

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff that makes you feel comfortable at all times.The resort is very large and spread out therefore it never feels like it's crowded. I would not hesitate to return. We loved our stay at the Verandah.
Séjour de 7 nuits en décembre 2023
Concierge a répondu le 19 janv. 2024
Thank you very much for your kind words. We trust you will only have fond memories of your time with us in Antigua.

6/10 – Acceptable

Ausra, Indian Head Park

Séjour de 7 nuits en décembre 2023
Concierge a répondu le 22 janv. 2024
Thank you for your grade

8/10 – Bien

SEYLAN

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is clean and kept extremely well. Staff is amazing, kind and helpful. Duty manager Ron went above and beyond to address one of our concerns. Everyone at front desk, bar area and restaurants are great and friendly. I would have liked to see a better food options and access to food. The wait time at restaurants were sometimes too long. Otherwise, this is a great place for families.
Séjour de 8 nuits en décembre 2023
Concierge a répondu le 1 janv. 2024
Thank you for your kind words.

10/10 – Excellent

Melanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2023
Reception a répondu le 1 janv. 2024
Thank you for your high marks

6/10 – Acceptable

Yevgen

Points forts : Propreté, état et installations de l’hébergement
Séjour de 7 nuits en décembre 2023
Reception a répondu le 1 janv. 2024
Thank you for your grade.

2/10 – Terrible

Paul

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dated hotel with horrible food and drink options
Séjour de 3 nuits en novembre 2023
Management a répondu le 29 nov. 2023
Thank you for your comments and staying with us at our newly refurbished resort. We are sorry to hear we did not meet your expectations and thankfully, your opinion is not shared with other guests in resort at the same time.

10/10 – Excellent

PHYLLIS

Séjour de 3 nuits en juillet 2023
Management a répondu le 7 août 2023
Thank you so much for your high marks. We hope to see you again soon.

2/10 – Terrible

Marie

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
How do I rate a resort that closed down 3 weeks before my arrival and was never notified and ended up at a sister’s hotel that didn’t meet my expectations and wasn’t my choice
Séjour de 6 nuits en juin 2023
Management a répondu le 11 juill. 2023
We tried unsuccessfully to reach you and apologize for any inconvenience caused.

10/10 – Excellent

Ahmad Shahabudeen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent staff.
Séjour de 7 nuits en juin 2023
Concierge a répondu le 25 juin 2023
Thank you for your wonderful grade.

8/10 – Bien

Jessica

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Verandah is a beautiful large property. Resort was clean, the staff was helpful and friendly
Séjour de 4 nuits en juin 2023
Concierge a répondu le 15 juin 2023
Thank you very much for your kind words

8/10 – Bien

Claudine

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
The property is quiet and a wonderful place to bring family mainly kids not for someone who is looking for the night life.. rooms were okay(basic clean). There was some spots on the walls that could use a cleaning or paint over it but i didn't let that ruin my stay i had a good time…
Séjour de 4 nuits en mai 2023
Concierge a répondu le 29 mai 2023
Thank you for your feedback

6/10 – Acceptable

Zachary

Voyage de couple
Points forts : Propreté, service et personnel
I enjoyed the welcoming attitude from the staff members but I did not enjoy that they appeared to have been short staffed. Also, this is a decently large resort with a landscape containing many hills, I found myself having to walk from one side of the resort to the other multiple times because there were only one or two active shuttles daily. The island is gorgeous and the perfect place to relax with your significant other, but I don’t believe I’d stay at this resort again.
Séjour de 4 nuits en mai 2023
Management a répondu le 11 mai 2023
Thank you for staying with us.

10/10 – Excellent

Daniel

Séjour de 3 nuits en avril 2023
Management a répondu le 23 mai 2023
Thanks for staying with us

8/10 – Bien

Errol

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en avril 2023
Concierge a répondu le 19 mai 2023
Thank you for your rating.

10/10 – Excellent

Courtney

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel staff here were amazing, so welcoming and friendly. We want to come back just to see our friends we met again
Séjour de 5 nuits en avril 2023
Concierge a répondu le 27 avr. 2023
Thank you so much for your comments. We look forward to welcoming you and your friends back to The Verandah Resort & Spa!