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Westin Trillium House, Blue Mountain – Avis

4 out of 5
Westin Trillium House, Blue Mountain
220 Gord Canning Drive, The Blue Mountains, ON

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 626 avis sur 1000." "
Note de 8 – Bien, d’après 204 avis sur 1000." "
Note de 6 – Acceptable, d’après 92 avis sur 1000." "
Note de 4 – Médiocre, d’après 40 avis sur 1000." "
Note de 2 – Terrible, d’après 38 avis sur 1000." "

9,0/10

Propreté

8,8/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Cynthia

Séjour de 1 nuit en juillet 2023
hb a répondu le 1 août 2023
Great feedback Cynthia, we're delighted to see how well you enjoyed your stay.

8/10 – Bien

Josiane

Séjour de 3 nuits en août 2021

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Jessica

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a beautiful stay, will definitely be coming back this summer
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Michele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Jenny

Voyage en famille, Voyage en groupe
Points forts : Commodités, état et installations de l’hébergement
It was awesome.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Stephanie

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love staying at the Westin. Clean property, friendly staff and great location.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Kuhen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Piere the staff was very kind and polite and very good customer services
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Billy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great pool and gym
Séjour de 3 nuits en avril 2024

6/10 – Acceptable

Luisa De

Points forts : Propreté, commodités
Great
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Tisha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Exceptional Service and beautiful hotel! Everyone i encountered was pleasant and was willing to assist you. I absolutely love the White Tea bathroom amenities, and the Sleep Well bedside balms. The hot tub was extremely relaxing. Truly an amazing stay, I will definitely be back!
Séjour de 2 nuits en avril 2024
Robyn a répondu le 30 avr. 2024
Thank you for your wonderful review. We are happy to hear that you enjoyed your stay with us.

8/10 – Bien

Kelly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A great stay relaxing on balcony Close to village Rooms great Lovely atmosphere!!
Séjour de 2 nuits en avril 2024
Robyn a répondu le 30 avr. 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 – Excellent

Mario

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Robyn a répondu le 30 avr. 2024
We are happy to see you enjoyed your stay!

4/10 – Médiocre

Eda

Voyage de couple
Points forts : Propreté
I stayed at the hotel for two days. There were construction works and I woke up with a terrible sound in the early hours of the morning. The sounds continued almost throughout the day.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Bronwyn

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were traveling with our dogs, it would have been nice if we were on the main floor. From our room on the 3rd floor, it was a long walk and down the elevator for us to get outside with them. Our room was nice and the hotel staff were really friendly.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Patricia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Raghav

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property. We would stay again given the convenience to walk through the blue mountain village and other amenities.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Linda

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice rooms. Our room was upgraded which was very nice but we didn’t get the 2 queen beds we originally booked. Had a great time anyway. The 1 negative comment I have was you sent way too many texts wanting reviews etc. before we even made it home.
Séjour de 1 nuit en avril 2024
Robyn a répondu le 16 avr. 2024
Thank you for your feedback! I am glad you enjoyed your stay.

10/10 – Excellent

Alen, Whitby

Séjour de 3 nuits en avril 2024

10/10 – Excellent

Patrick

Voyage de couple
Points forts : Propreté, service et personnel
Very welcoming
Séjour de 3 nuits en avril 2024

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We stay here 2 to 3 times a year. Always something going on in the village. Lots of restaurants to choose from. Right at the foot of Blue Mountain makes for wonderful hiking and walking.
Séjour de 2 nuits en avril 2024
Robyn a répondu le 16 avr. 2024
We are happy to hear you enjoyed your stay. Thank you for your feedback!

10/10 – Excellent

Mark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved our stay at the Westin Trillium House. It's close to the village, clean and great service!
Séjour de 2 nuits en avril 2024
Robyn a répondu le 16 avr. 2024
We are happy to hear you enjoyed your stay. Thank you for your feedback!

6/10 – Acceptable

S

Séjour de 1 nuit en avril 2024
Robyn a répondu le 16 avr. 2024
Thank you for your feedback.

6/10 – Acceptable

Andrew

Séjour de 1 nuit en avril 2024
Robyn a répondu le 10 avr. 2024
Thank you for your feedback!

10/10 – Excellent

Brieanna

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful and relaxing!!! Can't wait to return.
Séjour de 1 nuit en mars 2024
Robyn a répondu le 16 avr. 2024
We are happy to hear you enjoyed your stay. Thank you for your feedback!

10/10 – Excellent

Tracy

Séjour de 1 nuit en avril 2024
Robyn a répondu le 30 avr. 2024
We are happy to see you enjoyed your stay!

10/10 – Excellent

Shardul

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very comfortable stay staff was very nice
Séjour de 1 nuit en avril 2024
Robyn a répondu le 10 avr. 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Excellent

Mami, Toronto

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Robyn a répondu le 10 avr. 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Excellent

Jessica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Westin was an amazing stay! Our room was very clean and tidy, with comfortable couches for relaxing. The TV came with various networks and Netflix/Prime streaming options. We also had a balcony with a view of the mountains. The staff were very accommodating and provided us with a later checkout when we asked. Would definitely go back again!
Séjour de 2 nuits en avril 2024
Robyn a répondu le 10 avr. 2024
We are happy to hear you enjoyed your stay with us!

8/10 – Bien

Matt

Voyage de couple
Points forts : Propreté, service et personnel
Nice view of the pond and village. Easy walk into the village for dinner.
Séjour de 1 nuit en avril 2024
Robyn a répondu le 10 avr. 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Excellent

Veronica

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Such a beautiful place to stay in the heart of Blue Mountain. The staff go above and beyond to ensure an amazing experience.
Séjour de 1 nuit en avril 2024
Robyn a répondu le 10 avr. 2024
We are happy to hear you enjoyed your stay with us!

10/10 – Excellent

Kulsimran

Séjour de 1 nuit en mars 2024

8/10 – Bien

rana

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

8/10 – Bien

Trang

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

8/10 – Bien

Mehran

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

8/10 – Bien

baoling

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 – Excellent

lee

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked the easy access to the pools. Was unhappy with sharp broken tiles in hot tub that I caught my foot on. The rooms were clean and access to the village was seamless.
Séjour de 2 nuits en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 1 avr. 2024
Thank you for your great feedback. As per our conversation by email, we have advised maintenance about the issue and we are happy that you are okay.

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 – Excellent

Kelly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely upgrade room but would recommend housekeeping take extra care with dust on the ceilings and in corners
Séjour de 1 nuit en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 1 avr. 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

8/10 – Bien

Claire

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A great option if you are heading to the slopes for a few days. Very easy access to the village. All the restaurants and shops were a couple of minutes walk away, as were the lifts. Valet parking made the checkin process very easy. The rooms were comfortable and clean, and the staff were really accommodating and eager to please. Overall, a good stay.
Séjour de 1 nuit en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 21 mars 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Excellent

Tanya

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay! Lovely facilities and restaurant. Highly recommended!
Séjour de 1 nuit en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 21 mars 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

8/10 – Bien

Michelle

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a lovely time. Thank you to all the hotel staff for making our stay a very memorable one!
Séjour de 2 nuits en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 21 mars 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

8/10 – Bien

Yao

Points forts : Propreté
Séjour de 2 nuits en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

2/10 – Terrible

siavash

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very late check in …the room was not available. They offered us credit back.
Séjour de 1 nuit en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for the feedback. Although the room was not ready at check-in, I hope you enjoyed your stay with us!

10/10 – Excellent

Eufemia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property inside and outside of the hotel was beautiful. It was easy to walk to the Blue Mountain Village. Everything is at your door step. The room we stayed in was wonderful. The bed was cozy, everything was clean. We had a wonderful time and we will definitely be back!
Séjour de 2 nuits en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 21 mars 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Excellent

Justine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

2/10 – Terrible

jessica

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
We found more than 20 lady bugs in the bedroom. Yes it is near mountain but not just 2 but 20. If they had been cleaning the room properly they would have found it. We had to switch rooms at 2 in the morning and they told us to move all out stuff my 8 in the morning.
Séjour de 2 nuits en mars 2024
Robyn a répondu le 4 avr. 2024
Thank you for your feedback. I have shared this with the leadership team. My sincere apologies for the inconvenience.

10/10 – Excellent

Becky

Really great stay for a girls weekend with my 6 year old daughter and another mom and her daughter. The hotel staff were exceptional. They upgraded us to a suite and ensured that we were in close proximity to my friend. All staff from the front desk, bell boy and room service were amazing! Very respectful of requests and accommodating. The amenities were amazing!! Loved the various pools and hot tubs. The resort is close to all amenities with the Blue Mountain village. Thank you for the wonderful time; we will be back!
Séjour de 1 nuit en mars 2024
Henrique - Duty Manager, The Westin Trillium House a répondu le 21 mars 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.

10/10 – Excellent

Marko

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en mars 2024
Henrique a répondu le 10 mars 2024
Thank you for this amazing feedback, we are delighted to hear how well you enjoyed your stay and look forward to having you back.