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Maple Tree Inn – Avis

3 out of 5
Maple Tree Inn
711 E El Camino Real, Sunnyvale, CA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 987 avis sur 1554." "
Note de 8 – Bien, d’après 401 avis sur 1554." "
Note de 6 – Acceptable, d’après 91 avis sur 1554." "
Note de 4 – Médiocre, d’après 37 avis sur 1554." "
Note de 2 – Terrible, d’après 38 avis sur 1554." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 – Bien

Jean-Michel

Voyage d’affaires
Points forts : État et installations de l’hébergement, confort de la chambre
Plutôt bien...
Motel calme bien situé sur El Camino Real... Chambre confortable, salle de sport plutôt bien tout comme le petit déjeuner, le tout à un prix competitif dans la Silicon Valley... Seul bémol mais de taille, pas de ménage ni de lit fait pendant les trois jours de notre séjour...
Séjour de 3 nuits en décembre 2023
Lina a répondu le 11 déc. 2023
Greetings Jean,Thank you for taking the time to review our hotel. We hope to provide a 10 out of 10 experience the next time you visit.

10/10 – Excellent

Emilie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2022
GSA a répondu le 21 août 2022
Thanks for staying with us. We appreciate your feedback!

4/10 – Médiocre

Kuo-Chang

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Standing de l’hotel descendu au niveau Formule1
2 semaines complètes mais sans un seul jour de nettoyage de chambre. Les draps peuvent ètre changés mais on doit le faire soi-meme. L’excuse a été le Covid; mais il aurait été possible d’assurer un minimum… le petit déjeuner qui était excellent est maintenant réduit au minimum avec les mêmes seules crepes tous les jours. Moins bien qu’un Formule1 en France.
Séjour de 14 nuits en novembre 2021
Charles E Julien a répondu le 3 mai 2022
Hello Kuo-Chang, Thank you for taking the time to write about your visit. It is the case that the housekeeping services at most hotels in the US have been reduced to the same standards we have adopted. We do hope to be able to return to our standard housekeeping services soon but we are waiting for the local government directives to make these adjustments. Until then. Warm regards,

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien
Super rapport qualité-prix. C'est agréable, propre et facile d'accès. Le petit dej pendant le covid n'est pas fou mais il a le mérite d'être disponible. C'est propre. Bon séjour.
Séjour de 2 nuits en novembre 2021
AP a répondu le 24 nov. 2021
Merci beaucoup pour votre retour avisé. Nous espérons répondre à toutes les futures réservations dont vous pourriez avoir besoin dans la région. Passe une bonne journée!

6/10 – Acceptable

Candice

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This place is convenient so I've stayed a few times now. Front desk is usually welcoming. I like that there is no charge for parking. Basically, you get what you pay for.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Don

Voyage de couple
Points forts : Propreté, service et personnel
Staff were good and helpful, room and furnitures were old. bed was not comfortable. Breakfast was acceptable, enough to start the day.
Séjour de 2 nuits en mai 2024
Lina a répondu le 27 mai 2024
Greetings Don,Thank you for taking the time to review the Maple Tree Inn. I'm sorry to hear that the bed was not comfortable, I hope to have the opportunity to welcome you back and turn your experience around!

10/10 – Excellent

Yvonne

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk was friendly. Clean rooms! No complaints!
Séjour de 1 nuit en mai 2024
Lina a répondu le 27 mai 2024
Greetings Yvonne,Thank you for taking the time to review the Maple Tree Inn. I am pleased your experience was a 5 out of 5, I hope to welcome you back soon!

10/10 – Excellent

Brad

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly staff. You do need to request room service but if you leave your towels out they will have new ones waiting for you at the front desk. Housekeeping does a good job cleaning and they don’t let rooms sit dirty - noticed twice when they were doing some deep cleaning after guests left.
Séjour de 5 nuits en mai 2024
Lina a répondu le 27 mai 2024
Greetings Brad,Thank you for taking the time to review the Maple Tree Inn. Your feedback is appreciated and I am pleased to see your experience was a 5 out of 5! I hope to welcome you back soon!

10/10 – Excellent

Alex

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Lina a répondu le 26 mai 2024
Greetings Alex,Thank you for taking the time to review the Maple Tree Inn. I am pleased to see your experience was a 5 out of 5. I hope to welcome you back soon!

10/10 – Excellent

Ryuhei

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mai 2024
Lina a répondu le 26 mai 2024
Greetings Ryuhei,Thank you for taking the time to review the Maple Tree Inn. I am pleased to see your experience was a 5 out of 5. I hope to welcome you back soon!

10/10 – Excellent

LaDawn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I liked that there was plenty of free parking and I liked the buffet breakfast and the social hour appetizers. The hotel was clean and quiet. The only negative and it's my opinion only, is there weren't a huge selection of TV channels to choose from.
Séjour de 1 nuit en mai 2024
Lina a répondu le 25 mai 2024
Greetings LaDawn,Thank you for taking the time to review the Maple Tree Inn. Your feedback is appreciated and will be shared with our staff for improvements. I hope to have the opportunity to welcome you back and turn your experience around.

10/10 – Excellent

Ashley

Voyage de couple
Breakfast was good. Room clean. There was a lot of shops around it.
Séjour de 2 nuits en mai 2024
Lina a répondu le 25 mai 2024
Greetings Ashley,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you enjoyed our amenities! I hope to welcome you back soon!

2/10 – Terrible

Yumi

Voyage en famille
Points faibles : Service et personnel
We checked in at 3pm, but the front desk staff told us that our room wasn't ready and we should go out somewhere. We had waited in our car for more than 2 hours, though we needed a rest before heading out to watch the sunset There is no apology. This is a good hotel if you just want a room with a roof and a bed, although it is nobody knows what time you can check in.
Séjour de 1 nuit en mai 2024
Lina a répondu le 24 mai 2024
Greetings Yumi,Thank you for taking the time to review the Maple Tree Inn. I was a pleasure to host your stay in the area and I sincerely apologize for the mishap at check in. We appreciate your feedback which will be shared with our staff for improvements. We hope to have the opportunity to welcome you back and turn your experience around.

10/10 – Excellent

Maria

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very convenient, everything at walking distance
Séjour de 2 nuits en mai 2024
Lina a répondu le 21 mai 2024
Greetings Maria,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

8/10 – Bien

Jane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Lina a répondu le 23 mai 2024
Greetings Jane,Thank you for taking the time to review the Maple Tree Inn! I hope to have the opportunity to welcome you back soon!

10/10 – Excellent

Barry

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place.
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Barry,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5, and had a great stay! I hope to welcome you back soon.

10/10 – Excellent

Amanda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very nice stay
Séjour de 1 nuit en mai 2024
Lina a répondu le 20 mai 2024
Greetings Amanda,Thank you for taking the time to review our hotel. I am pleased to know you had a 5 out of 5 experience, it's our pleasure to host your stay at the Maple Tree Inn. I hope to welcome you back soon!

10/10 – Excellent

Fernando

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Lina a répondu le 23 mai 2024
Greetings Fernando,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you had a 5 out of 5 experience with us, I hope to welcome you back soon!

10/10 – Excellent

Susan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful front staff, breakfast and everything else. Will be back.
Séjour de 1 nuit en mai 2024
Lina a répondu le 20 mai 2024
Greetings Susan,Thank you for taking the time to review the Maple Tree Inn. I am pleased to know you had a wonderful visit and experience with our services and amenities. I certainly look forward to welcoming you back!

4/10 – Médiocre

Jianhua

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
The location is not bad, close to in&out. But the staff are pretty cold in my experience, they refused to offer extra quilt and just told me to use the blanket offered in the room which is extremely rough, i just felt i was not welcomed at all. My room was close to the lift, and it got really noisy in the first night, i suspected it was the ice maker that was making that noise during night, trust me, that was noise that will wake you up during night, it lasted like 20 mins. Overall, i would not recommend this place, and would not choose it again.
Séjour de 3 nuits en mai 2024
.Lina a répondu le 21 mai 2024
Greetings Jianhua,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I apologize if there might've been any miscommunication, we have extra blankets in every room under the TV in a drawer. I hope to have the opportunity to welcome you back and turn your experience around in a quieter location of the hotel.

10/10 – Excellent

abel, Atwater

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay exceeded all our expectations. Will book again.
Séjour de 2 nuits en mai 2024
Lina a répondu le 21 mai 2024
Greetings abel,Thank you for taking the time to review the Maple Tree Inn! I am pleased to know we exceeded your expectations and had a 5 out of 5 experience. We look forward to welcoming you back!

10/10 – Excellent

Katie

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Broken ice machine, tv didn’t work
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Katie,Thank you for taking the time to review the Maple Tree Inn. Your feedback is appreciated and will be addressed with our maintenance team for improvements. I hope to welcome you back soon.

10/10 – Excellent

BLANCA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms were very nice and clean.
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings BLANCA,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

8/10 – Bien

dominica

Séjour de 1 nuit en mai 2024
Lina a répondu le 20 mai 2024
Greetings dominica,Thank you for taking the time to review the Maple Tree Inn. I hope we have the opportunity to welcome you back and host your stay again!

10/10 – Excellent

Claudia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Claudia,Thank you for taking the time to review the Maple Tree Inn! I am pleased to know you had a 5 out of 5 experience, I hope to welcome you back soon!

8/10 – Bien

Trung

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was dated and a bit noisy being next to the road. However, the room was nice and clean. The bed was comfortable, and the check in staff was friendly and helpful. Parking was also free, which is not the case for many hotels in this area.
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Trung,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I hope to welcome you back and turn your experience around.

10/10 – Excellent

Richard

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Exceeded expectations.
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Richard,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5 and we exceeded your expectations! I hope to welcome you back soon.

8/10 – Bien

Glenn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
T
Séjour de 1 nuit en mai 2024
Lina a répondu le 23 mai 2024
Greetings Glenn,Thank you for taking the time to review the Maple Tree Inn! I hope to have the opportunity to welcome you back soon!

10/10 – Excellent

Tracy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Like their breakfast.
Séjour de 6 nuits en mai 2024
Lina a répondu le 21 mai 2024
Greetings Tracy,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5, and you enjoyed our breakfast! I hope to welcome you back soon.

10/10 – Excellent

Jithendra Reddy, Redmond

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was short stay here. There are various dining options near by. Will prefer to stay here in future
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Jithendra Reddy,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! We certainly look forward to welcoming you back!

6/10 – Acceptable

Lulu

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Overall my stay was okay. The staff were cool but the hotel itself needs a deep cleaning, especiallythe carpet. Also, it was very loud, other guest doors banging so loud that you think someone is trying to break into the room. I can hear flushing, showing, and movements of other guests. If you are a light or even a medium sleeper, I would not sugguest as I don't consider myself one of those n I did not get a good night sleep with all the noises. Overall its a C to average stay.
Séjour de 2 nuits en mai 2024
Lina a répondu le 23 mai 2024
Greetings Lulu,Thank you for taking the time to review the Maple Tree Inn, your feedback is appreciated and will be shared with our staff for improvements. I hope to have the opportunity to welcome you back and turn your experience around!

10/10 – Excellent

Megan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Lina a répondu le 21 mai 2024
Greetings Megan,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 – Excellent

Barry

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel for my needs!
Séjour de 1 nuit en avril 2024
Lina a répondu le 21 mai 2024
Greetings Barry,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know you had an excellent experience with a 5 out of 5! I hope to welcome you back soon.

10/10 – Excellent

Angelina

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed the night on our way up from LA to Sonoma and it was the perfect pet-friendly, good value spot to rest after the long drive. Room was clean and comfortable and surprisingly quiet despite being located on the ground floor by an exit door. Breakfast and pool were a plus as well and close to plenty of stores and restaurants
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Angelina,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know it was a restful and quiet stay for you! I hope to welcome you back if you ever find yourself in the area.

6/10 – Acceptable

Takashi

Voyage en famille
ホテルは全般的に古い。エレベーターは骨董品。ただ朝ご飯はおいしい。チェックインしたときにホテルの案内がほとんどなかった。そのため掃除の掃除は前日までに予約しておかないとダメなのは知らなくて、ちょっと困った。
Séjour de 3 nuits en mai 2024
Lina a répondu le 21 mai 2024
Greetings Takashi,Thank you for taking the time to review the Maple Tree Inn. Your feedback is very much appreciated and will be shared with our staff for improvements. I am pleased to know you enjoyed our breakfast, I hope to welcome you back and turn your experience around.

10/10 – Excellent

David

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Older hotel that looks like it was built yesterday. Rooms were great, staff was very respectful as well as very helpful. Breakfast was very good. Brought our dog with us and they were very accommodating, even giving her a puppy bag. Would use this hotel again if we head back to Sunnyvale.
Séjour de 2 nuits en mai 2024
Lina a répondu le 21 mai 2024
Greetings David,Thank you for taking the time to review the Maple Tree Inn. Your feedback is much appreciated and It was such a pleasure hosting you and your dog here, I am pleased to know your experience was a 10 out of 10! I hope to welcome you back soon.

10/10 – Excellent

Jeffrey

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place.
Séjour de 1 nuit en mai 2024
Lina a répondu le 21 mai 2024
Greetings Jeffrey,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here, I am pleased to know your experience was a 5 out of 5! I hope to welcome you back soon.

10/10 – Excellent

Chia, Sacramento

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great stay
Séjour de 1 nuit en avril 2024
Lina a répondu le 7 mai 2024
Greetings Chia,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to hear you had a great stay! I hope to welcome you back soon!

10/10 – Excellent

sneha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024
Lina a répondu le 8 mai 2024
Greetings sneha,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to know your experience was a 5 out of 5. I hope to welcome you back soon!

10/10 – Excellent

Rebecca

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious,clean rooms. Staff was very good.Breakfast was good as well
Séjour de 1 nuit en avril 2024

10/10 – Excellent

joan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice employees. Good breakfast.
Séjour de 4 nuits en avril 2024
Lina a répondu le 7 mai 2024
Greetings joan,Thank you for taking the time to review the Maple Tree Inn. It was a pleasure hosting your stay here and I am pleased to know you enjoyed our services and amenities! I hope to welcome you back soon!

8/10 – Bien

Jemma

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Heloisa, Belmont

Séjour de 1 nuit en mars 2024
Lina a répondu le 23 mai 2024
Greetings Helosia,Thank you for taking the time to review the Maple Tree Inn! I hope to have the opportunity to welcome you back soon!

4/10 – Médiocre

Heloisa

Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel
I had a very rude employee doing check-in. She could explain nicely that she was facing an issue with her system, but she was rude because it was my fault that I wanted to check in while she had a problem. Just apologize to the client and ask nicely to come back later. Another woman was trying to be nice, while the younger one was the one who was rude.
Séjour de 1 nuit en mai 2024
Lina a répondu le 4 mai 2024
Greetings Heloisa,Thank you for taking the time to review our hotel. I sincerely apologize for the experience you encountered at the Maple Tree Inn. We strive to provide excellent services and I am saddened to know that we have fallen short of that standard. I hope that we have the opportunity to turn your experience around in the future!

8/10 – Bien

Stephen

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant staff clean hotel.
Séjour de 1 nuit en mai 2024
Lina a répondu le 4 mai 2024
Greetings Stephen,Thank you for taking the time to review our hotel. I am pleased to know you had a pleasant staff experience here, I hope to welcome you back soon!

10/10 – Excellent

John

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was great and the breakfast was better than most with scrambled eggs pancakes and sausage. The room AC did not have a fan only mode and would cycle frequently throughout the night.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Arcelia, orting

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean nice place to stay. Will be back again!
Séjour de 1 nuit en avril 2024
Lina a répondu le 1 mai 2024
Greetings Arcelia,Thank you for taking the time to review our hotel. I am pleased to know you will be back again, we look forward to welcoming you back!

10/10 – Excellent

Brad

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice place to stay, comfortable bed and good location
Séjour de 1 nuit en avril 2024
Lina a répondu le 1 mai 2024
Greetings Brad,Thank you for taking the time to review our hotel. I am happy to know you had a comfortable stay! I hope to welcome you back soon!

8/10 – Bien

Beverly

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Lina a répondu le 1 mai 2024
Greetings Beverly,Thank you for taking the time to review our hotel! I hope to welcome you back soon!

10/10 – Excellent

Betsy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I liked it
Séjour de 1 nuit en avril 2024
Lina a répondu le 1 mai 2024
Greetings Betsy,Thank you for taking the time to review our hotel. I am pleased to know you like your stay and it was a 5 out of 5 experience! I hope to welcome you back soon!