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Macdonald Botley Park Hotel & Spa – Avis

4 out of 5
Macdonald Botley Park Hotel & Spa
Winchester Road, Boorley Green, Southampton, England

Avis

7,8

Bien

Note de 10 – Excellent, d’après 328 avis sur 1001." "
Note de 8 – Bien, d’après 352 avis sur 1001." "
Note de 6 – Acceptable, d’après 183 avis sur 1001." "
Note de 4 – Médiocre, d’après 95 avis sur 1001." "
Note de 2 – Terrible, d’après 43 avis sur 1001." "

8,2/10

Propreté

8,0/10

Service et personnel

7,8/10

Commodités

7,6/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

6/10 – Acceptable

Voyageur vérifié

Decent value for money
Séjour de 1 nuit en mai 2019

6/10 – Acceptable

Jane

Voyage en groupe
Points faibles : Commodités
Comfortable, but dated!
Séjour de 1 nuit en mai 2024
SIR - Duty Manager Botley Park a répondu le 19 mai 2024
Dear Jane Thank you for posting a review of your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Simran

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Specific review for Jacob (West - I think?). Very knowledgeable about the local area and gave me lots of dining options. Polite, professional and deserves 5* feedback. Sim Sangha.
Séjour de 1 nuit en mai 2024
SIR - Duty Manager Botley Park a répondu le 19 mai 2024
Dear Simran Thank you for posting a review score of 5 out of 5 for your stay at the Macdonald Botley Park Hotel & Spa. We shall share your review with the Botley Park Team.Regards

6/10 – Acceptable

mr stephen

Voyage de couple
We’ve stayed here several times before, but I’m afraid we feel that it’s lost its way . The room was alright except for the bathroom, wall tiles needs serious cleaning. Evening Dinner in the restaurant was limited, and rather expensive for what it was. Breakfast was a 5/10. We stayed in this hotel only 18mths ago, it was a pleasurable stay then . Give it a miss next time.
Séjour de 1 nuit en mai 2024
SIR Duty Manager Botley Park a répondu le 12 mai 2024
Dear Mr Stephen Thank you for posting a 3 out of 5 review score for your return stay at the Macdonald Botley Park Hotel & Spa. We are sorry to hear we will not be your choice when visiting the area again. Regards

6/10 – Acceptable

catherine

Hotel was fine, very tired though and room needs a freshen up
Séjour de 2 nuits en avril 2024
SIR Duty Manager Botley Park a répondu le 5 mai 2024
Dear Catherine Thank you for sharing feedback on your stay at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Bien

Megan

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
very good hotel for the price, great facilities there and a lovely welcoming from the staff there very helpful
Séjour de 1 nuit en mai 2024
Botley Park Duty Manager a répondu le 5 mai 2024
Dear Megan Thank you for choosing to post a 4 out 5 rewards score for your visit to the Macdonald Botley Park Hotel and Spa. We were delighted to read you you had a warm welcome and a good stay. Regards

8/10 – Bien

Paul

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en avril 2024
Botley Park Duty Manager a répondu le 5 mai 2024
Dear PaulThank you for posting a 4 out of 5 review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Acceptable

Carly

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Understaffed. Those available were friendly but seemed to be over pressured, the reception desk was unmanned every time we needed to go to it. Dinner in the restaurant was very expensive, so at breakfast we were disappointed that the food was terrible. We actually leave meals unfinished it was so bad.
Séjour de 1 nuit en avril 2024
SIR - Duty Manager Botley Park a répondu le 5 mai 2024
Dear carly Thank you for posting a review score of 3 out of 5 for your recent stay with us at the Macdonald Botley Park Hotel & Spa. We apologise if at sometime the tasks required of our Front Office staff took them away from the desk. We have shared your dining experience with team and again apologise if you did not enjoy your experience. Regards

10/10 – Excellent

Joanne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was very quiet and just a lovely place to stay.
Séjour de 2 nuits en avril 2024
Botley Park Duty Manager a répondu le 5 mai 2024
Dear joanne Thank you for sharing a 5 out of 5 rewards score for your stay at the Macdonald Botley Park Hotel. Regards

6/10 – Acceptable

Navneet

Séjour de 2 nuits en avril 2024
SIR - Duty Manager Botley Park a répondu le 19 mai 2024
Dear NaveetThank you for posting a review of your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent reception staff. Large quite room .Easy parkihg.
Séjour de 4 nuits en avril 2024
SIR - Duty Manager Botley Park a répondu le 5 mai 2024
Dear Robert Thank you for choosing post a 5 out of 5 review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Bien

Weser

Séjour de 1 nuit en avril 2024
SIR - Duty Manager Botley Park a répondu le 12 mai 2024
Dear Weser Thank you for posting a 4 out of 5 Review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Wilfred Barry

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very pleasant area
Séjour de 2 nuits en avril 2024
SIR a répondu le 19 avr. 2024
Dear Wilfred Barry Thank you for choosing to post a 5 out of 5 review score for your recent stay at the Macdonald Botley Park Hotel & Spa. We look forward to welcoming you back. Regards SIR Duty Manager Botley Park

10/10 – Excellent

Roz

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
SIR - Duty Manager Botley Park a répondu le 6 avr. 2024
Dear RozThank you for sharing a 5 out of 5 Review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Acceptable

Bartley

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The staff were friendly and professional even under pressure such as Easter Sunday morning when they were short staffed at breakfast. The room was comfortable and clean and serviced well everyday that we were there. We also noticed that the staff seemed to get on with each other, indicating that it's a positive work environment. The property itself, however, requires a complete overhaul of almost every physical aspect. Carpets were frayed and well used (one has clearly its original colour), paint was cracked, fittings and fixtures were old and worn and the property overall had a very strong feeling of neglect and underinvestment by its owners. This is very evident in the swimming pool area which is so small it's barely usable if there are more than three people and the sauna and steam rooms which seemed hastily assembled. Additionally, the breakfast buffet was simply ok, perhaps slightly below what you would get at a Premier Inn. Overall, it has good staff but needs substantial investment and planning to be anything approaching a four star hotel.
Séjour de 3 nuits en mars 2024
SIR - Duty Manager Botley Park a répondu le 6 avr. 2024
Dear BartleyThank you for sharing a 3 out of 5 Review score and feedback on for your stay with us at the Macdonald Botley Park Hotel & Spa. We have shared your review with the Management Team at the Hotel. Regards

10/10 – Excellent

K

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ideal
Séjour de 2 nuits en mars 2024
ZAS, Duty Manager a répondu le 23 mars 2024
Dear K. Thank you for sharing a 10 points review score for your recent visit to the Macdonald Botley Park Hotel & Spa.We look forwards to welcoming you back.RegardsZASDuty Manager Botley Park

8/10 – Bien

Ajay

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 2 nuits en février 2024
Reception a répondu le 6 mars 2024
Thank you for your feedback

10/10 – Excellent

Deborah

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Had a lovely relaxed weekend
Séjour de 2 nuits en février 2024
Reception a répondu le 6 mars 2024
Thank you for your positive feedback. Hope you will choose us again

2/10 – Terrible

Ellie

Séjour de 1 nuit en février 2024
Reception a répondu le 6 mars 2024
Thankyou for your rating. Sorry you didnt have a good experience. Please email the hotel direct and we can look into further

6/10 – Acceptable

MRS S. M

Points forts : Propreté, service et personnel
Nice rooms and breakfast
Overall nice place and staff, but the spa facilities are not adequate for the 4* Macdonald hotels. The swimming pool is too small, sauna is cold (yes it's not hot), no drinking water in the spa or gym. So if you're looking for the spa weekend away stay away from this hotel (haven't tried any of the beauty treatments, therefore can't rate it). The breakfast is good and plenty. Thanks to all staff for their hard work and friendly service!
Séjour de 1 nuit en février 2024
Reception a répondu le 6 mars 2024
Thankyou for your feed back. Sorry you didnt have a good experience. Please email the hotel direct and we can look into further

10/10 – Excellent

mandy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super hotel with great staff
Brilliant staff, welcoming and very helpful. Third time staying here and will be back again soon. Great place to stay.
Séjour de 1 nuit en février 2024
Reception a répondu le 6 mars 2024
Thank you for your lovely feedback. Hope to see you again soon

10/10 – Excellent

Alaeddine

Séjour de 2 nuits en février 2024
Reception a répondu le 6 mars 2024
Thank you for your feedback

6/10 – Acceptable

karl

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en février 2024
Reception a répondu le 6 mars 2024
Thankyou for your rating. Sorry you didnt have a good experience. Please email the hotel direct and we can look into further

6/10 – Acceptable

Anthony

Voyage d’affaires
Séjour de 4 nuits en février 2024
Reception a répondu le 6 mars 2024
Thankyou for your rating. If there's anything we can do to assist please email hotel direct on general email

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
The hotel itself was lovely and the staff really friendly but the evening meal was a bit of a disappointment as they didn’t have enough staff to make sure that if you wanted to order desserts etc that you could in a timely manner. The pool was also very cold and children were limited to certain times, which we were unaware of at the time of booking. Also one of the restaurants was not open despite it being half term again something we were unaware of at the time of booking. But to reiterate the staff were lovely and accommodating
Séjour de 2 nuits en février 2024
Reception a répondu le 6 mars 2024
Thank you for your feedback. Sorry your stay was not the best experience. If you would like us to look into this please email to general. We will look into it for you

6/10 – Acceptable

Nicholas

Points forts : Service et personnel
Points faibles : Propreté
Séjour de 1 nuit en février 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear NicholasThank you for sharing a 6 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Bien

Octavian

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good stay
Séjour de 1 nuit en février 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear OctavianThank you for sharing a 4 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
4.15 fire alarm spoilt the stay
Séjour de 3 nuits en février 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Robert Thank you for posting a 4 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Aaron

Séjour de 2 nuits en février 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear AaronThank you for sharing a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Jeremy

Séjour de 1 nuit en février 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Jeremy Thank you for choosing to post a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Acceptable

Keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
To hot
Hotel was ok very busy especially with families. Heating in room was way to hot. That only fault i would say, but made it hard to sleep
Séjour de 1 nuit en février 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Keith Thank you for posting a review score of 6 out of 10 for your stay with us at the Macdonald Botley Park Hotel & Spa. We shall share your feedback with the Housekeeping Team to look at the Radiator settings in your room. Regards

10/10 – Excellent

Joanne

Séjour de 1 nuit en février 2024
Botley Park Duty Manager a répondu le 17 févr. 2024
Dear Joanne Thank you for sharing a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Bien

Neil

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en février 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Neil Thank you for choosing to post an 8 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Teresa

Séjour de 2 nuits en février 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear TeresaThank you for posting a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

4/10 – Médiocre

Ian

Séjour de 1 nuit en février 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Ian Thank you for sharing a 4 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Richard

Séjour de 1 nuit en janvier 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Richard Thank you for posting a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

8/10 – Bien

kyle

Séjour de 3 nuits en janvier 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Kyle Thank you for sharing a 4 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

6/10 – Acceptable

Phillip

Séjour de 5 nuits en janvier 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Phillip Thank you for sharing a 6 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Gemma

Séjour de 1 nuit en janvier 2024
SIR Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Gemma Thank you for sharing a 10 out of 10 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Lauraine

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
Séjour de 2 nuits en janvier 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Lauraine Thank you for choosing to share a 5 out of 5 review score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Allan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Wonderful hotel in every way.
Excellent two days for our wedding anniversary. Very comfortable room, brilliant breakfast, service was impeccable, pool was really good. No complaints whatsoever. Will definitely stay here again.
Séjour de 2 nuits en janvier 2024
Reception a répondu le 6 mars 2024
Thank you for your positive feedback. Hope you lovely anniversary with us. Hope to see again soon

6/10 – Acceptable

Keli

Points forts : Propreté, service et personnel et confort de la chambre.
The bathroom was tired with a lot of discolouration around shower and bath tiles. Wardrobe doors wouldn’t slide. Dinner was good but breakfast took a while for buffet to be refilled
Séjour de 1 nuit en janvier 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Keli Thank you for sharing feedback on your stay at the Macdonald Botley Park Hotel & Spa. We shall ask our Housekeeping Team to take a look at the room your stayed in, and we thank you for bringing this to our attention. Regards

4/10 – Médiocre

Voyageur vérifié

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel, état et installations de l’hébergement
Mediocre stay
Rooms were dated and not well maintained. Cobwebs on room ceiling, dodgy toilet taps and door. Pool was nice although will benefit having a hot tub and being less crowded. Breakfast was disappointing and sparce. No coffee machine or anything like that, just basic catering coffee station. Overall a disappointing stay for a 4 star hotel.
Séjour de 1 nuit en janvier 2024
Reception a répondu le 6 mars 2024
Thank you for your feedback. Sorry your stay was not the best experience. If you would like us to look into this please email to general. We will look into it for you

10/10 – Excellent

tony

Séjour de 1 nuit en janvier 2024
SIR - Duty Manager Botley Park a répondu le 17 févr. 2024
Dear Tony Thank you for sharing a 10 out of 10 review score for your stay at the Macdonald Botley Park Hotel & Spa. Travel Safe

10/10 – Excellent

Ian

Séjour de 1 nuit en janvier 2024
SIR Duty Manager Botley Park a répondu le 19 janv. 2024
Dear IanThank you for posting a 10 out of 10 review score for your recent stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Wayne

Séjour de 1 nuit en décembre 2023
SIR a répondu le 6 janv. 2024
Dear Wayne,Thank you for sharing a 10 points review score for your recent visit to the Macdonald Botley Park Hotel & Spa.We look forwards to welcoming you back.RegardsDuty Manager Botley Park

4/10 – Médiocre

Tim

Séjour de 1 nuit en décembre 2023
SIR Duty Manager Botley Park a répondu le 1 janv. 2024
Dear Tim Than you for sharing a review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Victoria

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
SIR Duty Manager Botley Park a répondu le 30 déc. 2023
Dear Victoria Thank you for choosing to share a 10 out of 10 Rewards Score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

10/10 – Excellent

Marli

Séjour de 1 nuit en décembre 2023
SIR Duty Manager Botley Park a répondu le 30 déc. 2023
Dear Marli Thank you for choosing to post a 10 out of 10 Review Score for your stay with us at the Macdonald Botley Park Hotel & Spa. Regards

4/10 – Médiocre

Phillip

Points forts : Service et personnel
Séjour de 1 nuit en décembre 2023
SIR Duty Manager Botley Park a répondu le 30 déc. 2023
Dear Phillip Thank you for posting a review score for your stay at the Macdonald Botley Park Hotel & Spa. Regards