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MacArthur Place Hotel & Spa – Avis

4 out of 5
MacArthur Place Hotel & Spa
29 E MacArthur St., Sonoma, CA

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 596 avis sur 762." "
Note de 8 – Bien, d’après 116 avis sur 762." "
Note de 6 – Acceptable, d’après 32 avis sur 762." "
Note de 4 – Médiocre, d’après 13 avis sur 762." "
Note de 2 – Terrible, d’après 5 avis sur 762." "

9,8/10

Propreté

9,6/10

Service et personnel

9,4/10

Commodités

9,4/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Voyageur vérifié

Séjour de 3 nuits en juillet 2019
Liddy P a répondu le 31 juill. 2019
Greetings, Many thanks for visiting us at the new MacArthur Place. We're glad you enjoyed your experience! Best,

10/10 – Excellent

Marc

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Un établissement remarquable, à quelques pas des attraits de la région
Séjour de 3 nuits en juin 2017

10/10 – Excellent

Catherine, Lausanne, switzerland

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice
Hello Very nice stay in very intimate—friendly hotel. We loved it. It is the place where we would go again in Sonoma valley.

10/10 – Excellent

Craig

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A bit of a walk to anywhere other than hotel to dine but they have bikes for use. Hotel is very nice - great pool grounds well taken care of rooms very well appointed
Séjour de 3 nuits en mai 2024

10/10 – Excellent

stephanie

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The resort was beautiful and the staff was so friendly and accommodating! Loved the restaurant, pool, our room and the grounds
Séjour de 3 nuits en mai 2024

8/10 – Bien

Dezmond

Points forts : Service et personnel, état et installations de l’hébergement
There was a lot of bugs in the room
Séjour de 2 nuits en mai 2024

8/10 – Bien

Heather

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall a great hotel
Séjour de 1 nuit en mai 2024
MP a répondu le 10 mai 2024
Thank you, Heather. It was a pleasure to serve as your host and your endorsement is received with our great appreciation. We trust our setting allowed you the opportunity to relax and recharge and with an endless number of summer events being hosted in the Sonoma Valley, we hope you soon have the chance to join us again. Kind regards, Justin WilsonGeneral Manager

10/10 – Excellent

Joel

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful place with every amenity you could want
Séjour de 3 nuits en avril 2024
MP a répondu le 1 mai 2024
Greetings Joel,We thank you for joining us and for sharing your review. As you likely found, no matter the room category, MacArthur Place provides the perfect retreat for those visiting the Sonoma Valley.We hope your exceptional experience soon inspires another and we hope to welcome you back one day soon.All the best, Justin WilsonGeneral Manager

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
MP a répondu le 3 mai 2024
Dear Anthony, We appreciate you for sharing your perfect scores and we hope that your experience leaves you with treasured memories for many years to come. It was a pleasure to serve as your host and we trust you are looking forward to future days beside our pool. Until next time. Warm regards, Justin WilsonGeneral Manager

10/10 – Excellent

Miles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
MP a répondu le 15 avr. 2024
Hello Miles,It was a pleasure to welcome you and we are pleased to learn that your experience was so well enjoyed. We hope your visit allowed you the chance to explore the treatments offered at The Spa at MacArthur Place and if not, perhaps this can be added to the agenda the next time you join us.On behalf of your many friends overlooking Sonoma Valley, we invite you to hurry back just as soon as you can.All the best, Justin WilsonGeneral Manager

10/10 – Excellent

Devin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
What a relaxing time and location. The staff and amenities were excellent and the food and drinks made for an amazingly enjoyable getaway.
Séjour de 1 nuit en mars 2024
MP a répondu le 27 mars 2024
Dear Devin,Greetings to you and yours and thank you for sharing your review. While we know our location is hard to top, we have long believed it is the genuine hospitality provided by our MacArthur Place colleagues which earns us so many repeat guests, and reviews like yours further affirm that sentiment. We thank you for shining a light on the efforts of our team and we trust you are looking forward to your return just as much as we are.All the best, Justin WilsonGeneral Manager

10/10 – Excellent

edmond

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice and peaceful
Séjour de 1 nuit en mars 2024
MP a répondu le 18 mars 2024
Hello Edmond, We pride ourselves in creating the perfect retreat from which to relax and we are thrilled to know that your time in Sonoma Valley was so well enjoyed. We appreciate your rave review, and we hope the enjoyed experience has earned us a top spot on your list of favorite hotels in wine country. Until next time. All the best, Justin WilsonGeneral Manager

10/10 – Excellent

Kristia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
MP a répondu le 1 mars 2024
Hello Kristia, Finding your review was a treat for us all and we welcome you to our extended MacArthur Place family. It was a joy to welcome you to Sonoma Valley and we hope to do so time and again for many years to come.All the best, Justin WilsonGeneral Manager

10/10 – Excellent

Neeta P

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was amazing! Rooms were beautiful.
Séjour de 1 nuit en janvier 2024
Justin Wilson a répondu le 21 févr. 2024
Dear Neeta,We are humbled by the perfect scores and so pleased to read that we impressed at every turn. Your kind words regarding our MacArthur Place colleagues and their genuine hospitality have quickly captured our attention and we can assure you that endless smiles will be the result when we share with our team.We thank you once more and we trust you are looking forward to your return just as much as we are. All the best,Justin WilsonGeneral Manager

10/10 – Excellent

DANIEL

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautifully redone! We’d love to stay again!
Séjour de 2 nuits en février 2024
Justin Wilson a répondu le 21 févr. 2024
Dear Daniel,Learning that you hope to one day visit again is the greatest compliment of all and we thank you for taking the time to share your review. We are delighted to know that our natural luxury, in the heart of Sonoma, left you feeling spoiled, and we encourage you to hurry back just as soon as you can.All the best,Justin WilsonGeneral Manager

10/10 – Excellent

Ryoko

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Justin Wilson a répondu le 21 févr. 2024
Hello Ryoko, It was a pleasure to serve as your private oasis, in the heart of Sonoma and we are thrilled to learn that you fully enjoyed your visit. We thank you for spreading the word and we invite you to join us again in the months and years ahead. All the best, Justin WilsonGeneral Manager

8/10 – Bien

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property. Friendly staff. Close but not walkable to downtown.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Elena

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
True high end stay experience. All in details, from premium bedding and design, to hospitality staff training. Countryside luxury by all means.
Séjour de 3 nuits en janvier 2024

10/10 – Excellent

Vincent

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

Chelsea

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and comfortable stay! Has a lot of nice amenities, good food & drinks. Some noise from upstairs rooms (if you’re downstairs), but otherwise very quiet.
Séjour de 1 nuit en octobre 2023
Sylvia a répondu le 15 nov. 2023
Thank you for your review. We hope to welcome you back in the future.

4/10 – Médiocre

Kevin

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Unfortunately the pool and spa were closed during our stay with no advance notice when we booked the room. Beyond that, beware the beds -- we have never strayed in a luxury resort with such soft mattresses, which rendered me with a back in spasms for the next 4 days after we left. It's unconscionable that a "new" mattress that is softer than a sponge cake could be put into a room (#57). If you cherish your back -- enquire about the mattress and check before you unpack. We also hosted a luncheon for 10 people on the Sunday at Layla and was disappointed with the lackluster service -- all this will amount to us staying in other luxury resorts next time we are in wine country.
Séjour de 1 nuit en septembre 2023
Dare a répondu le 11 sept. 2023
Dear Kevin,Thank you for sharing your review of your recent stay at MacArthur. We sincerely apologize that you were not made aware of the pool and spa closures prior to your arrival. We understand your disappointment and also apologize for the quality of your sleep & the service in the Layla. We do have new mattresses in the rooms but they are plush and on the softer side. We do want to discuss these issues with you further, and will be reaching out to you directly shortly. Best,Your MacArthur Team

10/10 – Excellent

Omid

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful place
Séjour de 1 nuit en septembre 2023
Dare Sturges a répondu le 7 sept. 2023
Thank you so much for your kind review of your stay at MacArthur Place! We look forward to welcoming you back soon. Cheers!

8/10 – Bien

Tommy

Points forts : Propreté, service et personnel
Séjour de 1 nuit en août 2023
Sylvia a répondu le 22 août 2023
Thank you for the great review. We hope to welcome you back in the future.

10/10 – Excellent

Jason

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We absolutely loved it here.
Séjour de 2 nuits en août 2023
Sylvia a répondu le 10 août 2023
Wonderful! We love to hear that you enjoyed your time with us. WE hope to welcome you back on a future stay.

6/10 – Acceptable

GUSTAVO, Chula Vista

Voyage en famille, Voyage de couple
Points forts : État et installations de l’hébergement
Points faibles : Commodités
Para el precio, creo este hotel está OVER RATED y OVER PRICED. LAs habitaciones bien sin ser espectaculares, el hotel en sí bien, sin ser memorable. Nos pusieron una sola toalla, y no tenía shampoo e dispensador. Cuando al hacer check out le di mi retroalimentación la personal, me dijo: hubiera llamado a recepción. Pero cómo iba llamar si estaba en la regadera? El desayuno muy bien, el personal del comedor muy amable. Creo hay muchas mejores en la zona por este precio
Séjour de 1 nuit en août 2023
Dare Sturges a répondu le 7 sept. 2023
Thank you for sharing your review of your stay at MacArthur Place. We sincerely apologize for the missing amenities in your guestroom but sincerely appreciate your kind words regarding our restaurant staff. We hope to welcome you back again the the future.

10/10 – Excellent

Cristiane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent staff and service Breakfast amazing Complimentary parking Excellent bed and pillows
Séjour de 2 nuits en août 2023
Sylvia a répondu le 6 août 2023
Thank you for the excellent review. WE hope to welcome you back soon!

8/10 – Bien

Pratima

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Overall lovely. Nice setting. Conveniently located to great wineries and the Plaza. Staff very friendly. Room did have ants in an area. Restaurant is so so.
Séjour de 1 nuit en juillet 2023
Dare a répondu le 29 juill. 2023
Thank you for sharing your lovely review! We sincerely apologize for the ants in your room, but we are pleased to hear that overall you had a wonderful stay. We look forward to welcoming you back soon!

10/10 – Excellent

Mayra

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The landscaping, sculptures, fire pits, etc were absolutely gorgeous and our room was amazing! This was all around one of the best places we’ve stayed at!
Séjour de 3 nuits en juillet 2023
Sylvia a répondu le 25 juill. 2023
Wonderful, we love hearing this! We hope to welcome you back again!

10/10 – Excellent

Leslie

Points forts : Propreté
Séjour de 1 nuit en juin 2023
Dare a répondu le 3 juill. 2023
Thank you so much for your kind review! We look forward to welcoming you back to MacArthur Place again in the future.

10/10 – Excellent

ROMEO

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great experience overall, we will return soon!
Dare Sturges a répondu le 15 juin 2023
Thank you so much for taking the time to share your review of MacArthur Place! We're delighted to hear that you enjoyed your stay and look forward to welcoming you back soon.

10/10 – Excellent

Ipek

Séjour de 3 nuits en avril 2023
Sylvia a répondu le 22 mai 2023
Thank you for the 5 star review-we hope to welcome you back soon!

10/10 – Excellent

Janet

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Easter 2023 in Sonoma
Great location, great service. Fresh, new and spacious with great accommodations. Will come back again when in the area.
Séjour de 2 nuits en avril 2023
Sylvia a répondu le 11 avr. 2023
Thank you for the wonderful review! We look forward to welcoming you back for your next visit!

10/10 – Excellent

Andreas

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gorgeous property! Great room. The pool area is under construction till this summer but overall great. Just thought the easter brunch was overpriced given the options
Séjour de 1 nuit en avril 2023
Dare a répondu le 14 avr. 2023
Dear Andreas,We are positively beaming! Thank you for the kind and enthusiastic review. We look forward to welcoming you back in the future to experience our newly renovated pool & spa.Best,

10/10 – Excellent

Christoph, Danville

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2023
Sylvia a répondu le 1 mai 2023
Thank you for your wonderful review. We hope to welcome you back again!

10/10 – Excellent

Mona

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We were very impressed with the friendliness and efficiency of the staff. The grounds and the room were immaculate.
Séjour de 2 nuits en mars 2023
Sylvia a répondu le 27 mars 2023
Thank you for your wonderful review. We hope to welcome you back for another trip.

10/10 – Excellent

Molly

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Our absolute favorite place! Third time staying here, staff and property are all wonderful with an unbeatable location.
Séjour de 1 nuit en mars 2023
Sylvia a répondu le 13 mars 2023
Thank you for the lovely review! We look forward to welcoming you back on your next trip.

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
We had only one night here and I didn’t want to leave.
Séjour de 1 nuit en mars 2023
Dare a répondu le 10 mars 2023
Dear Amy,Thank you so much for your lovely review of MacArthur Place. We're so delighted that you enjoyed your stay and look forward to welcoming you back for a longer stay soon!

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff. Large room. Very comfortable. The restaurant was wonderful
Séjour de 2 nuits en février 2023
Dare a répondu le 13 févr. 2023
Dear David, Thank you for sharing your lovely review of your recent stay at MacArthur Place. We're pleased to hear that you had a wonderful experience, and look forward to welcoming you back soon! Best,

10/10 – Excellent

Miss Monika

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It would be best if you experienced this place
I saw this resort on Instagram, which I decided to go. The entire experience was just fabulous. I was welcomed with sparkling wine and upgrade to the suite with fireplace and back patio. The resort was breathtaking, everything was brand new and clean. Room was super clean and newly renovated with tons of upgrades. Love the option to have outdoor in the front porch or even back patio, also there was couple fire pits by the room which was just perfect. I had dinner and a drink at the bar, which was just an amazing experience with friendly staff. Unfortunately, I didn’t use the spa facilities because I had a short trip, but I plan to visit it again since it was a beautiful stay. I highly recommend this place, and I am looking forward to my next visit.
Reception
Room
Back patio
Front porch
Séjour de 1 nuit en février 2023
Dare a répondu le 13 févr. 2023
Dear Miss Monika, A huge and heartfelt thank you from our entire team for sharing such a thoughtful review & beautiful photos of your stay. We are delighted that you enjoyed your guestroom, amenities, and grounds at MacArthur Place and had a luxurious getaway in Sonoma. We look forward to welcoming you back very soon!Cheers!

10/10 – Excellent

Natalie

Séjour de 1 nuit en février 2023
Sylvia a répondu le 13 mars 2023
Thank you for the 5 star review, We hope to welcome you back in the future.

10/10 – Excellent

Erica

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2023
Sylvia a répondu le 13 mars 2023
Thank you for your 5 star review. We hope to welcome you back in the future.

10/10 – Excellent

David

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was excellent with reservations, assistance, massage, and kindness. Traveling with older adults and many times the staff went out of their way to make things easy and smooth. Thank you.
Sylvia a répondu le 3 janv. 2023
Thank you so much for your wonderful review. We hope we can welcome you back again!

10/10 – Excellent

Anthony

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great check in experience. Staff is very warm and welcoming.
Séjour de 1 nuit en décembre 2022
Sylvia a répondu le 11 déc. 2022
Thank you for such a wonderful review. We hope to welcome you back to our hotel & spa very soon!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Lodging in Sonoma
Wonderful stay because of wonderful service, food, and room features. Centrally located.
Séjour de 3 nuits en décembre 2022
Sylvia a répondu le 6 déc. 2022
Thank you for the wonderful review. We hope to welcome you back in the future.

10/10 – Excellent

Ronen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing Hotel
We had an outstanding stay, the hotel is beautiful design, the location is fantastic, the service is amazing. We ate breakfast at the hotel and it was super yummy. The stuff are very friendly, especially Debra and really helped me to surprised mu husband on his birthday.
Séjour de 1 nuit en novembre 2022
Dare a répondu le 29 nov. 2022
Dear Ronen,A huge and heartfelt thank you for sharing such a thoughtful review. We are delighted that you enjoyed a luxurious getaway in Sonoma and that our team played a part in making it special. We look forward to welcoming you back to MacArthur Place soon!Best,

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really a lovely place with incredibly attentive staff. Really service at its best.
Séjour de 2 nuits en novembre 2022
Sylvia a répondu le 16 nov. 2022
Thank you for your wonderful review. WE look forward to welcoming you back soon!

10/10 – Excellent

Elka

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en octobre 2022

10/10 – Excellent

Gay

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en octobre 2022

10/10 – Excellent

kathleen, Petaluma

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2022

8/10 – Bien

Shazieh

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is beautiful. Front desk people are great. Housekeeping and valet service needs improvement.
Séjour de 2 nuits en octobre 2022
Sylvia a répondu le 16 nov. 2022
I am so sorry you had an issue with our housekeeping & valet teams. We hope that you will come back & give us another try.