Shenzhen Baoan International Airport, Bao'an District, Shenzhen, Guangdong
Avis
9,2
Merveilleux
Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 104 avis sur 152." "
10 – Excellent
104
Note de 8 – Bien, d’après 37 avis sur 152." "
8 – Bien
37
Note de 6 – Acceptable, d’après 4 avis sur 152." "
6 – Acceptable
4
Note de 4 – Médiocre, d’après 4 avis sur 152." "
4 – Médiocre
4
Note de 2 – Terrible, d’après 3 avis sur 152." "
2 – Terrible
3
9,6/10
Propreté
9,2/10
Service et personnel
9,2/10
Commodités
9,2/10
État et installations de l’hébergement
9,2/10
Écoresponsabilité
Avis
10/10 – Excellent
dominique
Voyage d’affaires
25 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel qui est collé à l’aéroport: 3 minutes à pied pour rejoindre les terminaux de départ ou d’arrivée. Le top!
Établissement récent et magnifique.
dominique
Séjour de 1 nuit en janvier 2024
市场传讯部 a répondu le 26 janv. 2024
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 – Excellent
Rémy
Voyage en famille
28 juill. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Reposant et Agreable
Parfait, Pro, Confort, Propre, Pratique. L'hôtel est lié à l'aéroport de Shenzhen pas besoin de prendre de transport si vous avez une nuit de transition avant de reprendre un vol le lendemain, je recommande.
Rémy
Séjour de 1 nuit en juin 2023
市场传讯部 a répondu le 2 sept. 2023
Dear guest, thank you for taking the time out of your busy schedule to make comments, so that we can witness our perfect transformation together. Looking forward to meeting you again, we have agreed not to part or see you again
10/10 – Excellent
Voyageur vérifié
Voyage d’affaires
1 déc. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 1 nuit en novembre 2019
Vivian Su a répondu le 13 déc. 2019
Dear Guest,
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our website for promotions that you might be interested in. Looking forward to seeing you again soon.
8/10 – Bien
bertrand
1 oct. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
bertrand
Séjour de 1 nuit en juillet 2019
Cherry Xu a répondu le 10 oct. 2019
Dear Bertrend, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
10/10 – Excellent
bertrand
20 janv. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best option SZ airport
Only that I get a room for disabled people but I am not luckily
bertrand
Séjour de 1 nuit en janvier 2019
Vivian Su a répondu le 13 juin 2019
Dear Traveler,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 – Excellent
bertrand
20 janv. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very pleasant stay
All good only that I got a room for disabled people and everything is adapted (no chair, open shower, low lavatory...). Not so convenient. Special thanks for the restaurant and the service. Very convenient and walking distance from airport
bertrand
Séjour de 1 nuit en janvier 2019
Vivian Su a répondu le 13 juin 2019
Dear Traveler,
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 – Excellent
HUAFENG
18 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect
HUAFENG
Séjour de 1 nuit en mai 2024
市场传讯部 a répondu le 21 mai 2024
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 – Excellent
Joyce
Voyage en famille
2 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location and easy access to the airport
Joyce
Séjour de 1 nuit en avril 2024
市场传讯部 a répondu le 6 mai 2024
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 – Excellent
Lilin
20 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very close the airport terminals. Lots of breakfast options.
Lilin
Séjour de 1 nuit en février 2024
市场传讯部 a répondu le 8 mars 2024
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
8/10 – Bien
Lee
Voyage en famille
14 févr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Accessible from the airport. The room is nice and clean
Elaine
Séjour de 1 nuit en novembre 2023
市场传讯部 a répondu le 8 janv. 2024
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
10/10 – Excellent
huihan
Voyage en famille
17 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
good hotel to use traffic
I arrived at the hotel by walking from the airport.(about 5min.)
very easy to use the Metro.
You can hear the sound of airplanes taking off and landing in this hotel at night.
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
市场传讯部 a répondu le 14 nov. 2023
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Hyatt Regency Shenzhen Airport is located on the west side of the terminal hall at Shenzhen Bao’an International Airport. It’s just a 5-minute stroll from the arrival / departure hall via an indoor pathway. Shenzhen’s city center is easily reached in 30 minutes, and Hong Kong, Macau, Huizhou and Dongguan are only one hour’s drive away. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
4/10 – Médiocre
Lok Hin
27 oct. 2023
Points forts : Propreté
Points faibles : État et installations de l’hébergement, confort de la chambre
Points forts : État et installations de l’hébergement
Hugely convenient
Quick walk into airport. Can’t beat the convenience of airport access. Great breakfast as well.
Jacob
Séjour de 1 nuit en septembre 2023
市场传讯部 a répondu le 7 oct. 2023
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 – Excellent
Alysha
Voyage de couple
3 oct. 2023
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel. The closeness to the airport is so convenient. The staff are very friendly and helpful.
Alysha
Séjour de 1 nuit en octobre 2023
市场传讯部 a répondu le 7 oct. 2023
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
8/10 – Bien
Ellick
27 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I moved out to this hotel due to an incoming Typhoon. The hotel was on lock down, the airport closed however the staff was very accommodating, made sure all guests were well cared for, kept room service operating around the clock.
Hotel is very clean, staff could not be more friendly and accommodating.
I will most certainly be staying here on future trips to Shenzhen.
Earl
Séjour de 1 nuit en septembre 2023
市场传讯部 a répondu le 8 sept. 2023
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 – Excellent
Christopher
4 sept. 2023
Points forts : Propreté, état et installations de l’hébergement
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
After a late night flight, walked to Exit 16, lift to 3rd floor and you have arrived at the hotel. Room sound proof was very good and managed to catch a good night sleep. The hotel provided an excellent view of flight landing from the window and I enjoyed watching whilst having a cup of morning coffee by the sofa
Wai
Séjour de 1 nuit en juin 2023
市场传讯部 a répondu le 6 juill. 2023
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant experience during your recent stay with us. We are glad that you found our hotel conveniently located and that you enjoyed the soundproofing in your room, allowing you to have a good night's sleep after your late night flight. It is also wonderful to hear that you appreciated the excellent view of the flight landing from your window and that you were able to relax and enjoy it while sipping your morning coffee by the sofa. Our team takes great pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. We are thrilled that we were able to meet your expectations and make your stay memorable. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 – Excellent
Ursula
14 juin 2023
Ursula
Séjour de 1 nuit en juin 2023
市场传讯部 a répondu le 6 juill. 2023
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
10/10 – Excellent
Bruno
11 mai 2023
Bruno
Séjour de 1 nuit en mai 2023
市场传讯部 a répondu le 6 juill. 2023
Dear valued guest, Thank you for choosing to stay at Shenzhen Airport Hyatt Hotel and for taking the time to share your feedback with us. Once again, thank you for your kind words. We look forward to welcoming you back to Shenzhen Airport Hyatt Hotel in the near future. Best regards
8/10 – Bien
Gil
Voyage d’affaires
21 avr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dear Guest. We really appreciate that you stayed with us recently but we are very sorry you encountered some problems. Our team have discussed this and will ensure these things do not happen again. We look forward to you returning in the future and you experiencing a much more enjoyable stay.
10/10 – Excellent
CHINAMI
9 janv. 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
This location is inside the airport and it's super convenient if you are travelling by plane. However, there was a major cleanliness issue with the room. The sink was filled with dirty water and disgusting things. With the amount paid for the room, I don't think this is acceptable at all.
With this being said, I did give this feedback to the front desk, the staff was really nice and tried to see if there are things they can do to compensate.
Shan
Séjour de 1 nuit en novembre 2022
MarCom a répondu le 30 nov. 2022
Dear Guest. Thank you for your review and for choosing Hyatt Regency Shenzhen Airport. We are very sorry you encountered some problems. Our team have discussed this and will ensure these things do not happen again. We are constantly working to improve service, so comments like yours are always gratefully received. We look forward to you returning in the future and you experiencing a much more enjoyable stay.
10/10 – Excellent
Hoi Lam
Voyage d’affaires
2 janv. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hoi Lam
Séjour de 1 nuit en décembre 2021
10/10 – Excellent
MASAHIKO
Voyage d’affaires
20 sept. 2021
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.