Extérieur

The Kunlun Jing An – Avis

4.5 out of 5
The Kunlun Jing An
No 250 Hua Shan Road, Jing An District, Shanghai, Shanghai

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 139 avis sur 253." "
Note de 8 – Bien, d’après 80 avis sur 253." "
Note de 6 – Acceptable, d’après 19 avis sur 253." "
Note de 4 – Médiocre, d’après 12 avis sur 253." "
Note de 2 – Terrible, d’après 3 avis sur 253." "

8,8/10

Propreté

9,0/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Karim

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en février 2019
Gerd K a répondu le 6 mars 2019
Dear Guest, Thank you for staying at The Kunlun Jing An and sharing your fantastic experience with us. We hope that The Kunlun Jing An would be your first choice of hotel when you visit Shanghai next time.

10/10 – Excellent

Frederic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2019
Gerd K a répondu le 6 mars 2019
Dear Guest, Thank you for staying at The Kunlun Jing An and sharing your fantastic experience with us. We hope that The Kunlun Jing An would be your first choice of hotel when you visit Shanghai next time.

8/10 – Bien

Voyageur vérifié

Très bon hôtel pour des séjours professionnel notamment. Chambres spacieuses et avec bureau pour travailler. Hôtel très propre et petit-déjeuner riche en choix. Dans un quartier où l'on peut facilement rejoindre tout à pied, taxi ou même en métro.
Séjour de 3 nuits en novembre 2018
Gerd K a répondu le 23 nov. 2018
Thank you for sharing your recent stay with us. We are pleased to know we met your expectations in every aspect of your visit. We hope it won't be too long until we see you again. Regards, Gerd Knaust General Manager at The Kunlun Jing An

10/10 – Excellent

JANE

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
luna a répondu le 20 mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

6/10 – Acceptable

Cindy

Voyage en famille
Great location go everywhere easy. A former Hilton 5 star hotel , now named Kinlun .
Séjour de 6 nuits en mai 2024
luna a répondu le 16 mai 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Excellent

JANE

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en mai 2024
luna a répondu le 13 mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon. We hope to have another opportunity to serve you, if your travels bring you back to our area.

8/10 – Bien

TAKASHIGE

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
luna a répondu le 8 mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

Mei Hua

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The concierge team is super efficient and wonderful. It was a lean team but they deal with the challenges with professionalism. Not only they assisted with my taobao orders, and transportation needs, they also gave excellent suggestions on what i should do
Séjour de 4 nuits en avril 2024
luna a répondu le 8 mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Peggy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very close to malls and places to eat. Subway right outside the door. Everything was in good condition and the housecleaning staff were so nice.
Séjour de 6 nuits en avril 2024
luna a répondu le 8 mai 2024
Very close to malls and places to eat. Subway right outside the door. Everything was in good condition and the housecleaning staff were so nice.

10/10 – Excellent

Kaiyan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
luna a répondu le 8 mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

mirco

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Struttura molto pulita e personale disponibile
Séjour de 7 nuits en avril 2024
luna a répondu le 25 avr. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Yuet Ngor

Voyage de couple
Points forts : Commodités
整體非常好,且交通方便
Séjour de 4 nuits en avril 2024
luna a répondu le 19 avr. 2024
非常感谢你选择静安昆仑大酒店并给予好评。酒店地处静安寺区域,步行可达两大主要商业街南京西路及淮海路,并毗邻上海城市风貌保护区。在我们酒店附近搭乘地铁一、二、七、十四号线可方便快捷地抵达城市各个重要商业及旅游目的地。诚挚地希望能够有机会再次接待您,并为您提供另一段美好体验。感谢您的好评!

8/10 – Bien

Jenny

Points forts : Propreté, service et personnel
Séjour de 6 nuits en avril 2024
luna a répondu le 17 avr. 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Excellent

Zheng

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very good
Séjour de 3 nuits en avril 2024
luna a répondu le 16 avr. 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

4/10 – Médiocre

Jian

Voyage en famille
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
No AC in a hot day at 82F and I was told to open the window to cool down.
Séjour de 1 nuit en mars 2024
酒店运营团队 a répondu le 2 avr. 2024
Thank you for your feedback in regards to the AC not working well in your room. But we would like to clarify with you your floor and room situation because our hotel didn't have 82F indeed. And our room window is not suppose to open for the safety reseason. We're looking forward to hearing from your feedback so that we can look into it and ask our maintenance to fix the issue specificly, however I apologize if you encouter this issue. Thank you again for your review and I invite you to stay with us the next time you return to Shanghai.

10/10 – Excellent

Jiajie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 6 nuits en février 2024
Eason a répondu le 7 mars 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Excellent

Hok Leung

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Eason a répondu le 19 févr. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Alexander

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Business
Fast check-in. Very friendly staff. Breakfast very good variety. Room a bit outdated but everything else was great.
Séjour de 6 nuits en janvier 2024
Hotel management a répondu le 15 janv. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

Anna

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
flott opphold!
Séjour de 12 nuits en décembre 2023
Hotel management a répondu le 23 janv. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Dan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Hotel management a répondu le 5 janv. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

KIN MING

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en décembre 2023
Hotel management a répondu le 20 déc. 2023
非常感谢您对上海静安昆仑大酒店的评论,您的满意是对我们最大的鼓励,也是我们一直以来努力的方向。很高兴看到您对酒店服务的肯定。我们真诚的期待您的下次光临!

4/10 – Médiocre

Eva

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I have to say this is a very old hotel that need a major upgrade. We were there in Dec, the hotel room was very hot, the AC was not every hotel. We felt like stay in a sauna room every single day. The room was very clean, bathe room ground was dirty. It was not very pleasant to see. Some sneaky customers probably still smoking in the room that cases our room smell like cigarettes due to then central AC. The staff were nice and trying their best. I guess it’s just an old hotel. The moment you go into the hotel lobby you would smell a mixed greasy and fragrant smell. I will not go back again for sure.
Séjour de 6 nuits en décembre 2023
Hotel management a répondu le 12 déc. 2023
I appreciate your candor on your feedback of your recent stay with us. I understand the freshness of the room was of concern during your stay and guest satisfaction is my highest priority so I have brought your comments to our Housekeeping team to resolve this issue. Thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel here

10/10 – Excellent

Linda Yuelin Zhou

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I had a good stay at this hotel, it has all what I need in Shanghai. It’s a little unfortunate that gym/swim pool was closed for some days. But overall all is good.
Séjour de 5 nuits en novembre 2023
Hotel management a répondu le 12 déc. 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Excellent

Joo H.

Séjour de 2 nuits en novembre 2023
Hotel management a répondu le 12 déc. 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

Zexin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient.
Séjour de 1 nuit en novembre 2023
Hotel management a répondu le 30 nov. 2023
尊敬的宾客您好,感谢您对上海静安昆仑大酒店的喜爱,并做出了满意的评价,期待您的再次光临!

10/10 – Excellent

xin

Séjour de 10 nuits en novembre 2023
Hotel management a répondu le 20 déc. 2023
尊敬的宾客您好,非常感谢您给予我们酒店的好评评价,我们会再接再厉,不辜负您的好评,再次感谢您对酒店的肯定,期待再次光临,祝您旅途愉快!

8/10 – Bien

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Old shanghai Hilton now is the kunlun. It’s old but well kept up. Some furniture and infrastructure is old but the location is fantastic and the price is right
Séjour de 3 nuits en novembre 2023
Hotel management a répondu le 20 nov. 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

8/10 – Bien

MINORU

Séjour de 2 nuits en octobre 2023
Hotel management a répondu le 21 nov. 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

Juhyun

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2023
Eason a répondu le 30 oct. 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Ren Jacky

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 26 nuits en septembre 2023
Eason a répondu le 16 oct. 2023
Just wanted to thank you for your recent stay here! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Linghe Henry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
Eason a répondu le 13 oct. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Cheng Mao

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en septembre 2023
Eason a répondu le 18 sept. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Masayuki

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
地下鉄静安寺駅12番出口のすぐ横に有り地下鉄を使って動くのには大変便利。ローソン、スタバもすぐ近くにあります。
Séjour de 1 nuit en septembre 2023
Eason a répondu le 18 sept. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Masayuki

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023
Eason a répondu le 15 sept. 2023
Just wanted to thank you for your recent stay here! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Matthias

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great value
Very good service, great view and location. Late checkout until 18h possible against reasonable fee.
Séjour de 2 nuits en septembre 2023
Eason a répondu le 13 sept. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

JEFF

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Well managed with international standard
After staying at another hotel around the corner multiple times, I switched to staying at Kunlun this time. It's better in every way including bigger and quieter rooms. Will be back next time.
Séjour de 2 nuits en août 2023
Eason a répondu le 22 août 2023
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

10/10 – Excellent

Brendan

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
交通便利,附近食肆很多,非常方便。
Séjour de 3 nuits en août 2023
Eason a répondu le 14 août 2023
非常感谢你选择静安昆仑大酒店并给予好评。我们知道正是点点滴滴的细节让您的住宿体验更加舒适,当然还有我们杰出的地理位置。诚挚地希望能够有机会再次接待您,并为您提供另一段美好体验。

6/10 – Acceptable

Robert

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Points faibles : Service et personnel
Checkin was ultra slow, almost 45 mins. I was told my passport was being copied 3 times! Room was near an elevator and there was a wooshing noise all night.
Séjour de 1 nuit en juillet 2023
Eason a répondu le 2 août 2023
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about noise and check-in. Your comments will help us to correct these issues. We hope you will consider staying with us the next time you are in Shanghai

2/10 – Terrible

CHRISTINE

Points faibles : Service et personnel, état et installations de l’hébergement
Customer service at front desk is terrible
Séjour de 1 nuit en juillet 2023
Eason a répondu le 27 juill. 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with front desk. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Excellent

Hayden

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent
Séjour de 3 nuits en juillet 2023
Eason a répondu le 27 juill. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

Ning

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bed is very comfortable, had a good night sleep…
Séjour de 1 nuit en juillet 2023
Eason a répondu le 25 juill. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

Jason

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023
Eason a répondu le 19 juill. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bien

kawamoto, ootaku

Séjour de 1 nuit en juillet 2023
Eason a répondu le 2 août 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

ChakYuen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I lost my wallet in the hotel. The staff was professional dealing with the problem perfectly.
Séjour de 2 nuits en juin 2023
Eason a répondu le 19 juill. 2023
Thank you for your review. I am pleased to hear you enjoyed your stay here.All of us at The Kunlun Jing An are passionate about hospitality and we hope to see you again soon.

10/10 – Excellent

Xinfeng

Séjour de 1 nuit en juin 2023
Eaosn a répondu le 19 juill. 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

6/10 – Acceptable

Voyageur vérifié

Voyage d’affaires
枕頭太扁,不好睡
Séjour de 2 nuits en juin 2023
Eason a répondu le 19 juill. 2023
感谢您入住静安昆仑大酒店。我们非常感谢您坦率地分享反馈。我们一直重视了解宾客的意见,以便能更深入地审视酒店的服务,而我们的客房也是我们不断积极评估的一个方面。我们诚挚地希望您能再次光临,并再次感谢您的反馈。

8/10 – Bien

Johan

Séjour de 2 nuits en mai 2023
Eason a répondu le 19 juill. 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

CHEK MENG

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 8 nuits en avril 2023
Eason a répondu le 19 juill. 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Excellent

lars

Séjour de 2 nuits en octobre 2022

4/10 – Médiocre

tait

Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 6 nuits en septembre 2022