Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 51 avis sur 124." "
10 – Excellent
51
Note de 8 – Bien, d’après 46 avis sur 124." "
8 – Bien
46
Note de 6 – Acceptable, d’après 16 avis sur 124." "
6 – Acceptable
16
Note de 4 – Médiocre, d’après 4 avis sur 124." "
4 – Médiocre
4
Note de 2 – Terrible, d’après 7 avis sur 124." "
2 – Terrible
7
8,4/10
Propreté
8,2/10
Service et personnel
7,8/10
Commodités
8,2/10
État et installations de l’hébergement
8,4/10
Écoresponsabilité
Avis
10/10 – Excellent
Andrew
Voyage en famille
21 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect for a layover. Get the hotel shuttle, taxi drivers get very upset with the tiny trip there.
Andrew
Séjour de 1 nuit en mai 2024
8/10 – Bien
Yingzi
20 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Kind of pricey considering the location and condition.
Yingzi
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
HAOJUN, Shinjuku
16 mai 2024
Points faibles : Service et personnel, commodités
near the airport
HAOJUN
Séjour de 2 nuits en mai 2024
6/10 – Acceptable
Nicholas
13 mai 2024
Points forts : Commodités, état et installations de l’hébergement
First things first , the girls on the reception were nice but the language barrier was a bit of a problem. I’m sure English is spoken all over the world but I found many Chinese people still don’t get in with foreigners.
The police well where can I start ….
Nicholas
Séjour de 1 nuit en mai 2024
8/10 – Bien
Pablo
Voyage d’affaires
8 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lo suficiente como para pasar una noche previo a un vuelo.
Pablo
Séjour de 1 nuit en mai 2024
Tom a répondu le 11 mai 2024
Gracias por tu comentario. Nos alegra saber que encontraste el hotel adecuado para pasar la noche antes de tu vuelo. Esperamos que hayas tenido una estancia cómoda y relajante. ¡Esperamos verte de nuevo en el futuro!
10/10 – Excellent
Jia-Lin
Voyage en famille
8 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
excellent service
Jia-Lin
Séjour de 1 nuit en mai 2024
Tom a répondu le 11 mai 2024
Thank you for your kind words! We're delighted to hear that you received excellent service during your stay. We strive to provide the best experience for all our guests, and we're glad that was reflected in your visit. We hope to welcome you back again soon!
8/10 – Bien
Motoo
8 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient to be next to the airport in transit
Real
Séjour de 3 nuits en avril 2024
Tom a répondu le 11 mai 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!
10/10 – Excellent
Lorraine
Voyage en groupe, Voyage d’affaires
28 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location with free shuttle to airport. Clean, functional facility with pleasant buffets. Definitely will recommend to colleagues needing to overnight near Shanghai airport
Lorraine
Séjour de 1 nuit en avril 2024
Tom a répondu le 11 mai 2024
Thank you for your wonderful review! We're delighted to hear that you found our location convenient, our facilities clean and functional, and enjoyed our pleasant buffets. We appreciate your recommendation and look forward to welcoming your colleagues in the future. If there's anything else we can do to make your next stay even better, please let us know!
8/10 – Bien
Lu
28 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Arrive late and not much dining options
Lu
Tom a répondu le 11 mai 2024
We apologize for any inconvenience regarding the limited dining options due to your late arrival. Your feedback is valuable, and we will strive to improve our services to provide more dining choices for guests arriving late. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know.
8/10 – Bien
Sarah
Voyage en famille avec de jeunes enfants
18 avr. 2024
Points forts : Propreté, service et personnel
Room is not bad, price is 5 charge but facility is 3 , however the cleaners is very good , bath room , the door of the show box is no good, coming off anytime , there is a health and safety issue
Sarah
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
Thank you for taking the time to provide feedback on your stay at the Holiday Inn Express Pudong Airport. We're glad to hear that you found the room satisfactory and the cleanliness to your liking. However, we apologize for the issues you encountered with the bathroom facilities, especially the shower door. Your safety and comfort are our top priorities, and we take reports of such issues very seriously. We have alerted our maintenance team to fix this problem immediately to prevent any safety risks. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
10/10 – Excellent
Gloria
15 avr. 2024
Gloria
Séjour de 2 nuits en avril 2024
Tom a répondu le 11 mai 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!
10/10 – Excellent
Seongryung
14 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Seongryung
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
Great to hear that everything was perfect during your stay! We look forward to welcoming you back to the Holiday Inn Express Pudong Airport in the future.
8/10 – Bien
Yong
14 avr. 2024
Clean and quiet
Yong
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
Thank you for your feedback. We're glad to hear that you found the Holiday Inn Express Pudong Airport clean and quiet. We strive to provide a comfortable and serene environment for all our guests. We look forward to welcoming you back soon!
8/10 – Bien
Kwaku
14 avr. 2024
Kwaku
Séjour de 1 nuit en avril 2024
Tom a répondu le 11 mai 2024
Thank you for the fantastic feedback! We're thrilled to hear that your experience was perfect. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back!
10/10 – Excellent
Mark
9 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Mark
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
Great to hear that everything was perfect during your stay! We look forward to welcoming you back to the Holiday Inn Express Pudong Airport in the future.
10/10 – Excellent
Steven
7 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and clean. Breakfast is always good
Steven
Séjour de 1 nuit en avril 2024
Tom a répondu le 24 avr. 2024
We're thrilled to hear that you enjoyed your stay at the Holiday Inn Express Pudong Airport and found it very nice and clean. It's great to know that you also enjoyed the breakfast. We appreciate your kind words and look forward to your next visit!
8/10 – Bien
QIANGANG
5 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
good location and the price is acceptable
QIANGANG
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for your positive feedback regarding our location and pricing. We're delighted to hear that you found our hotel conveniently located and our rates to be reasonable. At the Holiday Inn Express Pudong Airport, we strive to provide great value to our guests by offering comfortable accommodations at competitive prices, along with easy access to the airport and nearby areas. We look forward to welcoming you back in the future and continuing to meet your expectations. Thank you for choosing us for your stay!
8/10 – Bien
Henry
Voyage d’affaires
31 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is a reasonable airport overnight hotel. The rooms are very simple, clean and practical. The shuttle back and fore to the airport is not as frequent as the counterparts in the USA.
Henry
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for taking the time to share your experience with us. We're glad to hear that you found our rooms to be simple, clean, and practical for an overnight airport stay. It's great that these aspects met your needs.Regarding the shuttle service, we appreciate your feedback. We constantly strive to improve our services, and insights from our guests are invaluable for this process. We'll look into our shuttle frequency and explore ways we might align more closely with the expectations set by our counterparts in the USA to enhance convenience for our guests.Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Thank you for choosing the Holiday Inn Express Pudong Airport, and we look forward to welcoming you back.
8/10 – Bien
Xiang
27 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We had 11 hours between flights and this hotel was ideal for some sleep, a shower, breakfast and a shuttle bus back to the airport.
Philip
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for choosing our hotel for your layover needs. We're delighted to hear that we could provide you with a comfortable place to rest, refresh, and refuel during your travel. It's great to know that our location, along with the amenities such as the shower, breakfast, and shuttle bus service, contributed positively to your journey. We understand how important it is for travelers like yourself to find a convenient and comfortable spot between flights, and we're glad we could offer just that. We look forward to being your choice of accommodation again when your travels bring you back our way. Safe travels!
6/10 – Acceptable
Kana
21 mars 2024
Points forts : Propreté
The hotel is very close to the airport so it was really convenient and the room is clean and new so I recommend this hotel for that. But the staff is ok. When I check in, I hardly hear him. He did what I asked but can’t say nice. Maybe it’s Chinese standard. But after the long flight, I would have appreciate a small smile. Anyway overall, as a transit tourist, it’s good enough.
Kana
Séjour de 1 nuit en mars 2024
Tom a répondu le 8 avr. 2024
Thank you for taking the time to share your experience and for recommending our hotel based on its proximity to the airport and the cleanliness and newness of our rooms. We're glad that these aspects met your expectations and contributed to a positive stay.We appreciate your feedback regarding the interaction with our staff. Providing warm, attentive, and welcoming service is important to us, and we apologize if we fell short of conveying this during your check-in. Your comments offer valuable insight, and we will address this feedback with our team to ensure our service matches the comfort and convenience our guests find in our facilities.We're happy to hear that, overall, your transit stay was satisfactory. We understand the importance of every aspect of your experience, especially after a long flight, and we hope to fully meet your expectations in the future. Thank you for choosing us for your travel needs, and we look forward to the opportunity to welcome you back with a smile. Safe travels!
8/10 – Bien
Kai, Folsom
17 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Not a bad place to stay if you have flight overnight transfer.
Kai
Séjour de 1 nuit en mars 2024
Tom a répondu le 19 mars 2024
Thank you for sharing your thoughts! It's good to hear that our hotel served as a convenient option for your overnight flight transfer needs. We aim to provide a comfortable and hassle-free stay for travelers, especially those in transit. If there's anything specific you enjoyed or think we could improve on for future stays, please let us know. Looking forward to welcoming you back next time you're in need of a restful stopover. Safe travels!
8/10 – Bien
JUNZO, YOKOHAMA
Voyage d’affaires
16 mars 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Close to the airport and good shuttle bus service.
There are no stores around the hotel.
JUNZO
Séjour de 2 nuits en mars 2024
Tom a répondu le 19 mars 2024
Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient for airport access and were satisfied with our shuttle bus service. However, we understand the concern regarding the lack of stores in the immediate vicinity of the hotel, which can be inconvenient for some guests. For future stays, please feel free to inquire at the front desk about any nearby amenities or options for obtaining necessities, as our staff may have recommendations or solutions to help enhance your stay. We appreciate your input and look forward to the opportunity to serve you again, ensuring a more comfortable and convenient experience.
8/10 – Bien
Ryuji
Voyage d’affaires
7 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's great to hear you'd rate your experience as four out of five! It sounds like things were mostly positive. If there's anything specific that stood out to you or areas you think could use improvement, I'd love to hear more about it. Your feedback is valuable in helping to enhance experiences.
10/10 – Excellent
Liping
Voyage en famille
16 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Like very much.
Liping
Séjour de 1 nuit en février 2024
Tom a répondu le 19 févr. 2024
Dear Guest,We're thrilled to hear that you've enjoyed your stay with us very much! Thank you for choosing the Holiday Inn Express Pudong Airport. We look forward to welcoming you back again soon.Warm regards,The Team at Holiday Inn Express Pudong Airport
8/10 – Bien
FEI
Voyage d’affaires
8 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Only stayed one night. The room is small but was nice and clean. The airport shuttle is very convenient. Breakfast has both western and asian food choices.
Yashan
Séjour de 1 nuit en février 2024
Tom a répondu le 8 févr. 2024
It's good to know that even though the room was small, you found it nice and clean, and the airport shuttle added to the convenience of your stay. Having a variety of breakfast options to cater to different tastes can really enhance the experience. It seems like the hotel managed to meet your needs for a short stay, offering both comfort and convenience. If you have any more insights or suggestions, feel free to share!
6/10 – Acceptable
G
Voyage d’affaires
5 févr. 2024
Points forts : État et installations de l’hébergement
Een alleszins redelijk hotel
G
Séjour de 1 nuit en janvier 2024
Tom a répondu le 8 févr. 2024
A rating of 6 out of 10 suggests there were aspects of your stay that were satisfactory, but there's room for improvement. If you have any specific feedback on what could have made your experience better or what you liked about your stay, sharing those details could provide valuable insights for improvements or highlight the strengths. Thank you for sharing your rating!
10/10 – Excellent
Xiao Ying
2 févr. 2024
Xiao Ying
Séjour de 1 nuit en février 2024
Tom a répondu le 8 avr. 2024
The hotel is very close to the airport so it was really convenient and the room is clean and new so I recommend this hotel for that. But the staff is ok. When I check in, I hardly hear him. He did what I asked but can’t say nice. Maybe it’s Chinese standard. But after the long flight, I would have appreciate a small smile. Anyway overall, as a transit tourist, it’s good enough.
8/10 – Bien
YASUHIDE
1 févr. 2024
YASUHIDE
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
A three out of five rating suggests that your experience had its ups and downs. If there are specific areas where you feel improvements could be made or aspects that were particularly satisfying, sharing more details can provide valuable insights for future enhancements. Your feedback is important, and I'm here to listen and assist in any way I can.
10/10 – Excellent
Lan
Voyage d’affaires
27 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lan
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
8/10 – Bien
Nobuyuki
26 janv. 2024
Nobuyuki
Séjour de 4 nuits en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
8/10 – Bien
Lianyu
Voyage en famille
25 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lianyu
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
8/10 – Bien
Estelle
24 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff were okay friendly, English communication just about gets you through.
I missed a message saying that there’s a shuttle bus but eventually found out. Couldn’t get a taxi as didn’t have cash. Shuttle timings are quite spaced apart in the evening. Not a walkable distance between Hotel and airport.
One massive down side is that there is no restaurant/room service so do be aware of that! There is only a vending machine with one range of cup noodle (was quite nice, a bit spicy but bearable) and beers.
Room was very clean, tidy, modern and spacious. Nice king size bed. Tv was quite difficult to operate so I gave up.
Estelle
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our staff friendly and that the room met your expectations in terms of cleanliness, modernity, and space. However, we apologize for the challenges you experienced regarding English communication, shuttle service information, and the availability of taxis without cash. We understand the importance of clear communication and convenient transportation, especially for guests traveling to and from the airport.We also note your disappointment with the lack of a restaurant or room service, and the limited options in our vending machine. Your feedback is invaluable as we continuously strive to improve our guest experience. We will take your comments into consideration for future improvements.Regarding the TV operation, we regret that you had difficulties and we will look into providing clearer instructions for our guests.We appreciate your compliments on the room and hope that, despite these issues, you had a comfortable stay. We hope to have the opportunity to serve you better in the future.
8/10 – Bien
YUKIO
21 janv. 2024
YUKIO
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
8/10 – Bien
Castle
14 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay the night to flight out next morning. Ty it can’t beat the price on this hotel right next to the airport. No food choice anywhere here, but ordering from any food app was easy. Or just pick something up before you come to the hotel.
Castle
Séjour de 1 nuit en janvier 2024
Tom a répondu le 16 janv. 2024
Thank you for your feedback! We're glad to hear that you chose to stay with us for the convenience of catching your morning flight. While we may not have many food choices on-site, it's great that you found ordering from food delivery apps or picking up something before arriving at the hotel to be easy options. If you have any other suggestions or if there's anything else we can do to improve your experience in the future, please feel free to let us know. We hope to welcome you back again in the future!
8/10 – Bien
CHU HUA
Voyage en famille
14 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
CHU HUA
Séjour de 1 nuit en janvier 2024
Tom a répondu le 16 janv. 2024
We're thrilled to hear that you're satisfied with your stay! If you have any additional comments or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a wonderful experience. Thank you for choosing our hotel!
8/10 – Bien
Seung uk
13 janv. 2024
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Seung uk
Séjour de 1 nuit en janvier 2024
Tom a répondu le 16 janv. 2024
Thank you for your kind words! We're delighted to hear that you found our hotel nice. If you have any specific feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to hosting you again in the future!
10/10 – Excellent
Hua
12 janv. 2024
Hua
Séjour de 1 nuit en janvier 2024
Tom a répondu le 4 févr. 2024
Thank you for your succinct and positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything more you'd like to share about your stay, we would love to hear it. We look forward to welcoming you back in the future.
10/10 – Excellent
Hsingsong
11 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Anthony
Séjour de 1 nuit en décembre 2023
Tom a répondu le 2 janv. 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed the convenience, comfort, and excellent services at Holiday Inn Express Pudong Airport. We appreciate your recommendation and look forward to welcoming you back on your next visit. Safe travels!
6/10 – Acceptable
SANGEUN
25 déc. 2023
SANGEUN
Séjour de 1 nuit en décembre 2023
Tom a répondu le 2 janv. 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed the convenience, comfort, and excellent services at Holiday Inn Express Pudong Airport. We appreciate your recommendation and look forward to welcoming you back on your next visit. Safe travels!
8/10 – Bien
JINYOUNG
Voyage d’affaires
21 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
비행기 일정에 따라 편리한 선택을 해주셔서 감사합니다. 호텔이 5:30부터 30분 간격으로 운영하는 무료 셔틀 대형 버스를 제공하여 비행기 이동이 편리했던 것으로 이해하고 있습니다. 또한, 호텔이 6시부터 조식을 운영한다는 것도 알려주셨습니다.주변이 어두워서 무엇도 보이지 않았다고 말씀하셨는데, 이는 주변 환경에 대한 솔직한 피드백이라고 생각됩니다. 이러한 정보는 미래의 여행객들이 예상치 못한 상황을 미리 파악할 수 있도록 도움을 줄 것입니다.더 나은 서비스를 위해 저희에게 계속해서 피드백을 주시면 감사하겠습니다. 미래에 더 좋은 경험을 제공할 수 있도록 노력하고 있습니다. 향후 여정에서 더 나은 서비스를 제공해 드릴 수 있기를 바랍니다. 감사합니다!