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Franklyn D. Resort & Spa - All Inclusive – Avis

4 out of 5
Franklyn D. Resort & Spa - All Inclusive
201 Runaway Bay, Runaway Bay, Saint Ann

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 193 avis sur 357." "
Note de 8 – Bien, d’après 97 avis sur 357." "
Note de 6 – Acceptable, d’après 43 avis sur 357." "
Note de 4 – Médiocre, d’après 16 avis sur 357." "
Note de 2 – Terrible, d’après 8 avis sur 357." "

9,0/10

Propreté

9,4/10

Service et personnel

8,0/10

Commodités

7,8/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Alexandra

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le service de nanny sur place est un énorme plus, particulièrement le fait d'avoir une nanny attitrée c'était super. Nous avons pu nous retrouver et faire de la plongée, du snorkel ou juste se reposer sans enfants. C'est un hôtel qui serait 3* sur un standard européen mais avec plus de services que les autres resorts. J'ai aussi beaucoup aimé le fait qu'il y ait peu de chambres (80), ce qui rend l'atmosphère plus familiale et intime
Séjour de 7 nuits en novembre 2022
Trishawana Davidson a répondu le 30 nov. 2022
Thank you for sharing your review with us. We are happy that everyone was able to truly enjoy the FDR Experience. We look forward to hosting your family again soon

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel très accueillant proche de la plage personn
Hôtel très agréable proche de la plage personnel très serviable
Séjour de 6 nuits en juillet 2018
Trishawana Davidson a répondu le 7 août 2018
Thank you for your comments about our staff and location. We look forward to hsoting you again soon

10/10 – Excellent

Bleu

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tres bonne impression generale, super qualite de service, le personnel est super et aux petits soins avec vous, souriant ! hotel a dimension humaine et tres chaleureux ! le top pour famille avec enfants ! nounou a dispo ! tres bons buffets, de gros efforts sur la cuisine ! le top en jamaique pour famille avec enfants encoe une fois !!!

2/10 – Terrible

Traci

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
There is nothing worse than spending your hard owned money at a dirty hotel. They had no food. No guests. Disgusting never again
Séjour de 4 nuits en mai 2024

6/10 – Acceptable

Evelyn

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Quite
Séjour de 6 nuits en mai 2024

2/10 – Terrible

Avril R

Voyage en famille
Points forts : Service et personnel
This property had limited food options and it wasn’t buffer style and bar was not stocked with most items and almost no entertainment and entire resort shut down at 11/00 PM
Séjour de 7 nuits en avril 2024
Trishawana Davidson a répondu le 11 mai 2024
We appreciate your feedback following your recent stay at FDR.It seems you were on the island for reasons other than just to vacation. Our records indicate that you were off property most of the time so unfortunately you were not able to participate and enjoy most of our food options and live nightly entertainment. We had two of our most anticipated themed nights during your stay which included our Jamaican Night Buffet and French Night Cuisine. Our bars are always well stocked. Our records indicate that you were not a drinker and rarely visited the bar throughout your vacation.You are correct that it gets quiet at 11:00pm as many families tend to go to bed early so they can enjoy the activities during the day, and we are considering increasing our daytime entertainment options to better accommodate our guests. We are at the tail end of the Winter season so our occupancy is not high as the Easter Celebrations were in March.

6/10 – Acceptable

Tanesha Tanya

Voyage en famille
Points forts : Propreté, service et personnel
I like that the property was close to the beach and they had pools and slides for the children. The staff tried their best to make everyone in the party comfortable. They did well to accommodate guests with allergies. The nanny service was helpful because my kids loved the nanny. The nightly entertainment was great and eventful. Things to work on would be updating the property and expanding the menu choices.
Séjour de 7 nuits en avril 2024

10/10 – Excellent

Harris Kessler

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 9 nuits en avril 2024

10/10 – Excellent

Nadisha

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the family setting and the staff was wonderful and polite it was a great all around experience
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Saquiah Yahene

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the entire experience. The staff at FDR have left an ever lasting imprint of what "One Love" really means. ❤️
Séjour de 4 nuits en mars 2024

8/10 – Bien

CARLINE

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024

8/10 – Bien

SHARON GAIL, Watertown

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pro: So much fun for the children! Nanny service was one of a kind! Con: Bar options and liquor quality could be improved! No good tequila very poor for shots!
Séjour de 7 nuits en mars 2024

10/10 – Excellent

ihab

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet family oriented resort. Friendly staff. 5 star Allinclusive dining. Just a piece of paradise.
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Randi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is our sixth time at this resort. Nothing compares to the uniqueness of this place. The nannies are amazing. Parents can have a true vacation. It is a small resort, so even with older kids, you feel comfortable letting them roam around. The food is amazing and it's also Jamaican-owned, so your money stays in the country. The staff is super friendly. This is not your typical big all-inclusive. But what it lacks in size, it makes up in heart!
Séjour de 6 nuits en mars 2024

6/10 – Acceptable

Robert

Points forts : Service et personnel
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel
Séjour de 5 nuits en mars 2024

10/10 – Excellent

Alejandris

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a sanctuary for family vacations. I loved everything about this place. The staff is A1, they are friendly and very helpful. The nany service is just what i needed. My kids fell in love with what they experienced. My husband and i were able to relax knowing our kids were having fun and were taken care of.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024

10/10 – Excellent

Lilly

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Love the staff and the service of this resort.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Adriana

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property was a beautiful way to see the island for the first time. Lovely surroundings showing you the beauty and natural land of Jamaica. Staff is beyond wonderful helpful and very friendly. This is a kid friendly resort with nannies on the property to tend to those who have families and will give you an authentic Jamaican experience.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

andrew

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s a family place for sure. Very welcoming and hospitable, a bit outdated but it’s for families not luxurious couples type of place. Food gets 12 of of 10
Séjour de 4 nuits en mars 2024

6/10 – Acceptable

Michael J

Voyage en famille
Points forts : Propreté, service et personnel
Property needs severe updating. Staff and food/drink were amazing. Owner is amazing but hotel needs a revamp
Séjour de 6 nuits en mars 2024

10/10 – Excellent

Soriya Maria

Points forts : Propreté, service et personnel et commodités.
Staff is friendly caring going above and beyond their duties.
Séjour de 6 nuits en février 2024

10/10 – Excellent

Mohammed Amir Hossain

Séjour de 6 nuits en février 2024

6/10 – Acceptable

Veronica, Walthamstow

Points forts : Propreté
Séjour de 3 nuits en février 2024

6/10 – Acceptable

Jeremy

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Beautiful grounds, amazing nanny service. The place was not busy the first few days of our stay and services and entertainment were lacking as a result, which we were not informed of prior to our stay. Also the Internet service was terrible.
Séjour de 6 nuits en février 2024

10/10 – Excellent

Toni

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Authentic Jamaican experience....staff and food were excellent. Hotel could definitely use some fixing up...but a great place for relaxing
Séjour de 5 nuits en février 2024

10/10 – Excellent

ROXANA

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel has a beautiful architecture, the rooms are spacious and have very comfortable beds! The food is awesome, authentic jamaican cuisine. I loved my gin and tonics. The stay includes a lot of fun and entertaining activities, like boat rides, snorkeling an fishing. All the staff is attentive and eager to assist you. I was traveling on my own and felt safe during my whole stay. Perhaps the property needs a little bit of fixing but all around I rather stay here than at a big chain hotel
Séjour de 3 nuits en février 2024

10/10 – Excellent

Adam

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Worked wonderfully for us
As a family with two young kids, we were delighted by our experience. It may not be for everyone - this is not the same as an experience at a large all-inclusive resort. Things are a little more relaxed and unpredictable, in terms of precisely which services will be available when, etc. But I felt like both us and the kids got so much more out of it. FDR has a lot going for it: unusually spacious (double) rooms inside non-generic little Spanish-style buildings; access to a beautiful neighbouring beach (alongside its small one); a waterslide where kids (and possibly adults) will happily spend hours; free boat rides; pretty tasty a la carte meals; a location near lots of good day-trip options. But its charm is particularly a credit to its staff - not just the nannies, who may be a main selling point, but also the wonderfully warm folks around the resort, like the lifeguard who taught our 7-year-old how to snorkel, the boat captain who took us out to fish one morning, and the restaurant and bar staff we felt like we knew by the second time they served us. Possibly helped by its Jamaican ownership, it feels way less impersonal than any resort I've been to previously. All this to say, we left with a lot of warm feelings and are eager to return.
Séjour de 5 nuits en janvier 2024

10/10 – Excellent

Andrew

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is definitely a family-oriented resort, esp for young children. Good food & drink, lots of fresh seafood & Jamaican fare. Staff is attentive and helpful. Liked that it is a smaller place; not large place with loud crowds. Enjoyed the activities incl. beach volleyball, glass bottom boat, beach access, ocean kayak, fresh water pool, sun loungers. Front office arranged safe & excellent quality transportation to Dunn's River Falls. Only downside was that wifi signal not strong and drops frequently. Overall, an excellent stay.
Séjour de 4 nuits en janvier 2024

6/10 – Acceptable

Charmaine Gregory

Voyage en famille avec de jeunes enfants
Points forts : Commodités
The property was OK..there are a few concerns that was voiced and the management i addressed was very dismissive...I am a vivid Traveller and certain areas needs improvement. Wonderful activities for children!
Séjour de 3 nuits en décembre 2023

8/10 – Bien

Morgan Sylvia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Enjoyed our time here very much. The staff were wonderful, friendly, attentive and caring. There is always something to do for adults and kids. Highly recommend this property to families who want a safe place with the option to leave their children with other children and have caring adults watch them while you go relax or play. The spa services are fantastic too!
Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Sumita

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Chris

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The place was very clean and the staff was very accommodating.
Séjour de 5 nuits en novembre 2023

8/10 – Bien

Brian

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel, état et installations de l’hébergement
We had an enjoyable stay but it did have some bumps along the way...Our hot water failed multiple times and was never properly fixed. We were giving our baby a bath when we suddenly had no hot water, and maintenance, after their own review, could only tell us a plumber was coming the next day, which never happened. The water was never fixed. Also, the baby mattress we were provided with originally was moldy and stained. We requested a new one which was clean so they did fix that but why give out a clearly stained one to begin with? The rooms themselves were nice and larger than expected. The nanny service was fantastic - ours was friendly, followed directions very well, and was always very pleasant and good with our kids. The staff overall at the resort was excellent. The food was good, though a bit redundant at the buffet. There were several areas still under a bit of construction that i think should be blocked off better since it's a family-oriented resort. Our stay was good overall despite some of the hardships.
Séjour de 4 nuits en novembre 2023

10/10 – Excellent

Dark

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Trich the manager was super helpful!
Séjour de 4 nuits en octobre 2023
Trishawana Davidson a répondu le 20 oct. 2023
Thank you for your positive feedback following your recent stay with us. We look forward to hosting you again soon.

10/10 – Excellent

Dwayne

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything
Séjour de 5 nuits en août 2023
Trishawana Davidson a répondu le 9 sept. 2023
Thank you for the 5 star rating! We look forward to seeing you again.

2/10 – Terrible

Blane Burrell

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Food was not good, roaches, black mold. Everything stops at 5pm. Feel we were mislead on the resort. If you wanted to snorkel that was extra money. Stayed the one night and got our refund.
Séjour de 6 nuits en août 2023
Trishawana Davidson a répondu le 23 août 2023
Our records indicate that this guest arrived at approximately 4:43pm on August 14, 2023. On the way to the assigned Suite Mrs. Buford mentioned that she would like a Suite without stairs as she had an issue with her knee and can not manage any stairs. There was no request made on the reservation prior to arrival for a ground floor Suite.Two other Suites were shown to the couple and they declined the ground floor Garden View Suite -which is the room category that was originally booked.They requested a Beachfront View and accepted the upgrade to the Beachfront 2 Bedroom Junior Suite which had 1 flight of stairs. Our records indicate that the Evening Entertainment for August 14, 2023 at dinner was our One Band Man Footsie along with our Cabaret Singer Janel followed by Karaoke at the Bar with our Entertainment Coordinator Bruce.Our records indicate that at approximately 6:45pm the guests came to the front desk and advised the receptionist that they will be checking out as they thought this was an adults only Resort and Mrs. Buford had mistaken this Resort for another property.Our Receptionist offered assistance with transportation for the departure but the guests advised that they have been to Jamaica 6 times and have friends in Kingston. The guests departed the Property at 8:04am with a private driver on August 15, 2023.The Suite was inspected after departure and while there is a slight discoloration in the ceiling of the master bedroom from recent repairs, there is no mold in the Suite. Snorkeling trips are included in the package and are done daily by Captain Shaniel.

10/10 – Excellent

Melissia

Séjour de 8 nuits en août 2023
Trishawana Davidson a répondu le 9 sept. 2023
Thank you for the 5 star rating

6/10 – Acceptable

Angela

Voyage en famille avec de jeunes enfants
Points faibles : État et installations de l’hébergement
Hotel not 5 star @ all. Property needs to be upgraded, change the entrance gate, needs to be exterminated had ants, roaches & even lizard inside the rooms that I was staying into. Most of all when tourists goes there we needs to feel welcome @ first entering there. Overall some of the staffs was was good & food was great 👍. I was going to changed hotel like other tourists that came there within 24-48 hours. The reviews wasn’t true. Another thing was very good for families with children 💯 the nannies was great ❤️🙌
Séjour de 8 nuits en août 2023
Trishawana Davidson a répondu le 22 août 2023
Thank you for sharing your feedback following your stay with us.We appreciate your kind comments about the food and our staff. We will be sure to share this feedback with them.Jamaica is a tropical country so insects will sometimes come from outside when the doors or windows are open. All our Suites are sprayed monthly. We will however double our efforts to ensure there are no insects in the Suites. FDR aims consistently to deliver a professional and hospitable service to our guests and trust you will visit with us again in the near future with your family.

10/10 – Excellent

Westmore

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
If you are looking for a family-friendly resort that looks after your childcare needs while you enjoy the relaxation of your stay, this is the place to be—one of the few resorts I know that offers each guest a nanny service. They will look after your child and provide them with any required support. My children loved their nanny and were present for all the activities they took part in, including swimming, snorkelling, arts and crafts, tennis, and basketball. The food was good, with a selection of Caribbean, French, Italian and Indian food. The small place made it feel more community-like and made for a short walk to the beach and other amenities within the resort. The staff were extremely caring and would look out for your children if they decided to sit in a different dining area. This resort has many return guests, and I can see why. My kids and I loved it so much we plan on going back again within the next year or 2.
Séjour de 7 nuits en août 2023
Trishawana Davidson a répondu le 21 août 2023
Thank you for taking the time to share your wonderful experience with us. We are thrilled to read that you had such a relaxing stay and that our nanny service added a special touch to your vacation. It's heartwarming to know that your children enjoyed their time with the nanny and participated in activities, from water sports, arts and crafts, tennis to other activities such as basketball and snorkeling. Our team takes great pride in ensuring that every guest has a memorable and enjoyable stay. We are delighted that you enjoyed the diverse culinary options we offer. We also appreciate your positive remarks about the community-like atmosphere of our resort. Thank you for your kind words and for choosing us for your family vacation. We are looking forward to creating more wonderful memories together in the future.

10/10 – Excellent

Adam

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was as kid-friendly and safe for them as advertised. Staff made it such a pleasure.
Séjour de 5 nuits en juillet 2023
Trishawana Davidson a répondu le 10 août 2023
Hello Adam, We are truly happy that you had enjoyed the FDR experience. We look forward to hosting you again soon.

10/10 – Excellent

Daniel

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great time
Trishawana Davidson a répondu le 7 août 2023
Hello Daniel, It is wonderful to read that you had a great stay with us at FDR! We certainly look forward to hosting you again soon.

6/10 – Acceptable

Edwin or Lekeysha

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 3 nuits en juillet 2023
Trishawana Davidson a répondu le 7 août 2023
Thank you for your 5 star rating!

6/10 – Acceptable

Shannon

Voyage en famille avec de jeunes enfants
Points faibles : Commodités, état et installations de l’hébergement
When we first arrived at the resort ot was nothing what the pictures look like on the website. The outside of the resort look like the ghetto. l immediately felt unsafe considering l did have my daughter and neice with 3 other adults. Also the eating area was outside so the bugs was biting real bad there. And don't forget the heat considering we was outside. Some of the food was delicious. They had variety of desserts. Eating times was 730 am, 1230 pm am 6:30 pm. So you have to make sure you are around those times to eat or you will have to get a taxi which you have to pay to take you around Jamaica. Some of the staff was friendly l can probably can say one young lady not sure her name was definitely not friendly at all. Didnt speak and was not attentive like she should when when needed extra drinks. The clean the room daily which includes making the bed, change towel and wash clothes and refill the drinks in the fridge. In the room had coffee and sugar and cream but no coffee maker. So not sure how l was suppose to make the coffee. Also the too had to bathrooms. The master shower was clogged. That was corrected l guess . Also the resort was not well lit. Had alot of hiding spot and dark areas. So you have to make sure you pay attention. Also they was alot of strange men hanging around the resort not working just sitting around talking and staring you down..Which definitely made me uncomfortable. Since it was 6 of us we always leave together and never alone.
Séjour de 4 nuits en juillet 2023
Trishawana Davidson a répondu le 7 août 2023
We are truly sorry that the initial impression of the resort did not meet your expectations. We regret to hear that you felt uncomfortable during your stay. We understand the importance of creating a safe and comfortable environment for all our guests and we continuously make improvements to maintain the safety of our guests. We note that your family went off site on a couple of excursions where you had a great time and returned safely to the Resort. We have been working on enhancing the appearance of our property which is usually done mostly during our months of closure for renovations. We understand your discomfort regarding unfamiliar individuals on the premises. Improvements are always going on, but workmen are not allowed to sit in guest areas and would be removed immediately if they were ever caught gawking. The Cotton Tree Grill is open everyday for All Day Dining from 11:00am to 10:00pm. Items such as hamburgers, salmon burgers, hotdogs, pizza, Jerk chicken, Jerk pork, Fries and Sandwiches are always available for you to indulge.We are delighted to know that you found most of our staff members friendly- we pride ourselves on providing excellent service. We do apologize for the one staff member you encountered who did not extend the same standard of service. Rest assured your comments will be useful in making improvements to the FDR Experience. We hope you will visit us again in the future.

4/10 – Médiocre

Kabree

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Lets talk about the positive first, the staff is amazing. The nannies are great we can see the kids was enjoying themselves. When you first pull up you are going to think you are in a horror movie. They have a wooden gate with a pad lock thats to enter and exit. Now its says they have multiple places to eat. Nope only one restaurant. The food was basically the same every night. Their salad bar was covered with plastic wrap so if you don't cover it up the bugs will enjoy the food as well. The rooms are out of date. Only flat sheets on the bed no fitted sheets so don't move around to much. The cheese and crackers was covered in sandwich wrap. The tv was horrible no good wifi. The pool was out of date the boat was a joke you can basically build it at home. The spa a joke the gift shop was a joke the lady who works in their was rude. The rooms didnt come with the same amenities. Really nothing to do but get in the pool and get plenty of drinks. The beach area was dirty looking but the other side was great stayed out there mostly. No shade by the pool area. Would i stay here again No, if you want a place to say i went to Jamaica this is the place.
Séjour de 4 nuits en juillet 2023
Trishawana Davidson a répondu le 5 août 2023
Thank you for taking the time to write this review following your recent stay with us!For first time travelers outside of the USA you are most discerning. We are happy you enjoyed the drinks and we appreciate your kind comments about the staff. Your feedback will be useful in making improvements to the FDR experience.

2/10 – Terrible

Kia

Séjour de 3 nuits en juin 2023
Trishawana Davidson a répondu le 23 août 2023
We are disheartened to receive your rating.

8/10 – Bien

jenny carolina

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nanny service was excellent. Food was ok. Staff was great.
Séjour de 5 nuits en juillet 2023
Trishawana Davidson a répondu le 5 août 2023
Thank you for your review. We appreciate your feedback and look forward to hosting you again.

10/10 – Excellent

Starla

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2023
Trishawana Davidson a répondu le 5 août 2023
Thank you for you feedback

10/10 – Excellent

Winston Wesley, Windsor

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent staff; Very good food at every sitting. All staff members were helpful and very pleasant all wearing a smile and never forget greet guests as the pass by. My grandchildren love the place and the amenities. They had a ball. I have no complaints to voice.
Séjour de 7 nuits en juin 2023
Trishawana Davidson a répondu le 18 juill. 2023
Thank you for such an awesome review, we are delighted that you rate our service as excellent, as we strive to provide just that for all of our guests. Thank you for recognizing our wonderful staff and we are happy to read that your grandchildren love FDR. We can not wait to welcome you and your family on your next return stay with us.