Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. However, we will strive to improve in the areas you mentioned above.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality services, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest, On behalf of all the management and team members at the Bahia Principe Grand Hotel, we appreciate you taking time to share your comments of your stay with us. We sincerely apologies for the issues during your stay, and we will do our best to reinforce in the areas mentioned May I use this opportunity to thank you again for choosing the Bahia Principe Grand Jamaica, to be your holiday destination in the Caribbean. We hope you come again to enjoy our new services. Kind Regards, Melissa Burrell Online Reputation Coordinator.

Dear Ms. Natalie Simone,Thank you for your feedback.We sincerely apologies for the noted concerns which does not reflect the quality that we exhibited for many year.Any incident on our properties is handled according to strict protocol, including referral to the proper Managers for investigation.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards, Melissa BurrellGuest Relations Agent.

Dear Ms. Valerie Gail,Thank you for your comments.Please accept our apologies for the concern noted and rest assured that we will do our best to improve in such area because our guest satisfaction is our top property.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Khari,Thank you for your comments.We are delighted to read that you had a Great experience at our hotel.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Feiona,We appreciate your feedback.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.We hope you come again to enjoy our new and improve services.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Ms. Pamela,Thank you for sharing your ratings.Please accept our sincerest apologies for any inconvenience that you may have faced while with us.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. We hope you come again to enjoy our new and improve services.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Audrey Marie,Thank you for your ratings. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Janakeesan,Thank you for your feedback and rest assured that we will do our best to improve in that area.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Nicole Maria,Thank you for your feedback.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Jorge,Thank you for sharing your ratings with us.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Ms. Kathleen,On behalf of our team, we thank you for sharing your vacation experience at our hotel.Hope you understand that based on your comments we wanted to state that Bahia Principe Hotels & Resorts takes any allegations as the one you stated in your review very seriously and our company does not tolerate any forms of inappropriate behavior. We are a family-owned company and have always strived to create a safe and welcoming environment for all our valued guests.Should a guest ever feel an employee or fellow guest has exhibited any unwanted behavior, we strongly encourage them to immediately come forward and ask to speak to an on-property manager who can address and document the situation accordingly.It is extremely important that we learn about these types of situations while a guest is still vacationing with us to correctly activate the protocols we have in place.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Nargis,We are thrilled to know that everything was excellent.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Kevin Ian,We appreciate you taking time to express your comments about your stay with us. We must apologies for not being able to exceed your expectations at this time during your vacation.We hope you will come again to enjoy our new services.Warmest Regards,Melissa BurrellGuest Relations Agent.

Dear Tenielle,Thank you for your feedback.Our company philosophy focuses on our guest’s complete satisfaction. We sincerely regret we were not able to exceed your expectations as it is clear to us that this experience is not the usual representation that our guests have here.We have forwarded your comments to the General Management of the resort and rest assured we will be constantly striving to the excellence in our services.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Sherma,Thank you for sharing your feedback.It is a pleasure to read that you enjoyed your short stay.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Guest,Thank you for your comment. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,We would like to express how truly sorry we are that you encountered that situation at the Bahia Principe. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kimberly Watson

Dear Guest, We regret deeply the concerns noted in the review and would like to extend our sincerest apologies. Guest safety is our top priority. Any incident on our properties is handled according to a strict protocol, including referral to the proper Managers for investigation. We want to ensure that our guests have a relaxing and enjoyable time with us. Nevertheless, we would like to assure you that your concerns have been taken very seriously and corrective measures have been made where necessary. May I use this opportunity to thank you again for choosing Bahia Principe Jamaica Resort, to be your holiday destination in the Caribbean.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your rating. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,We would like to express how truly sorry we are that you encountered that situation at the Bahia Principe. We are very clear that our customers are very important to us. The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kimberly Watson

Dear Guest,Thank you for your comment. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your comment. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,We would like to express how truly sorry we are that you encountered that situation at the Bahia Principe. We are very clear that our customers are very important to us. The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kimberly Watson

Dear Guest,We would like to express how truly sorry we are that you encountered that situation at the Bahia Principe. We are very clear that our customers are very important to us. The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kimberly Watson

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. However, we will strive to improve in the areas you mentioned above.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,Thank you for your ratings. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Rajene,Thank you for your feedback.Please accept our apologies for the noted concerns.For the points that you have mentioned, we have sent the information to the departments involved to apply the necessary actions that guarantee the quality of our services.We hope you give us another opportunity in the future to host you because we know you will enjoy our new and improve services.Kind Regards,Melissa Burrell

Dear Ava,Thank you for your feedback.We sincerely apologies for the noted concerns. All your observations have been forwarded to the Management of the resort as the guests’ satisfaction is our priority and rest assured, we will be constantly striving for excellence in our services.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Regards Agent.

Dear Ashley Ann,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here. We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Guest Relations Department.

Dear Nathan,Thank you for enjoying your stay and for your recommendation.Kind Regards,Melissa Burrell

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to express your comments about your stay with us and we will do our best to reinforce in our overall services. We sincerely apologize for any disappointments faced during your time with us in paradise. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to express your comments about your stay with us and we will do our best to reinforce in our overall services. We sincerely apologize for any disappointments faced during your time with us in paradise. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to express your comments about your stay with us and we will do our best to reinforce in our overall services. We sincerely apologize for any disappointments faced during your time with us in paradise. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Gareth,Thank you for your feedback. We are thrilled to know that you loved your stay with us.Once again, thank you for choosing us for your ultimate vacation.Kind Regards,Melissa Burrell

Dear Craig,First of all I would like to thank you for your feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Please rest assured that we will improve in the area that you brought to our attention.Once again, we thank you for selecting us for your ultimate vacation.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Marci,Thank you for your comments.We are thrilled to read that you had an awesome stay at the resort.We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island.Kind Regards,Melissa BurrellGuest Relations Agent

Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to express your comments about your stay with us and we will do our best to reinforce in our overall services. We sincerely apologize for any disappointments faced during your time with us in paradise. Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson

Dear Alda,We are delighted to know that you enjoyed you stay.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this great experience. Warmest Regards,Melissa BurrellGuest Relations Agent

Dear Omanice,Thank you for your feedback.We sincerely apologies for the concerns at this time because it certainly does not reflect the commitment and the quality that we have exhibited for many years. All your observations have been forwarded to the Management of the resort as the guests’ satisfaction is our priority and rest assured, we will be constantly striving for excellence in our services.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa BurrellGuest Relations Agent.

Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. However, we will strive to improve in the area you mentioned above.Warmest Regards,Kimberly Watson