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The Inn at the Spanish Steps – Avis

The Inn at the Spanish Steps
Via Condotti 85, Rome, RM

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 300 avis sur 461." "
Note de 8 – Bien, d’après 82 avis sur 461." "
Note de 6 – Acceptable, d’après 43 avis sur 461." "
Note de 4 – Médiocre, d’après 18 avis sur 461." "
Note de 2 – Terrible, d’après 18 avis sur 461." "

9,2/10

Propreté

9,4/10

Service et personnel

8,2/10

Commodités

8,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

thierry

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
More an flat rental than hotel but well located.
The “Hotel” is split between different houses, so most of the rooms are more flats that are rented. Location is very good, comfort is ok, breakfast is located on a quite small (and thus quickly crowded) terrasse of the main building and ok but not extraordinary considering the hotel category. Price is ok considering location, would be too high in any other location. Area logically very crowded with tourists (like us… ;-) Only one point was very annoying, at check in: you have to sign so many documents that apparently give them all rights to charge you, and they keep, without asking permission nor saying so (saw it by accident) a hard copy of your credit card with passport, including all numbers, expiry dates and CSC. A very unsafe, irritating and possibly illegal procedure… esp as they say they’ll destroy the document 24 H after check out but how can you verify? A hold on the credit card like all other hotels of the world do should be enough, esp. as rooms are prepaid! (Just checked in in another hotel of same category in Napoli and they did not even take a hold, nor ask me to sign anything…).
Séjour de 2 nuits en mai 2023

8/10 – Bien

Salvatore

Séjour de 1 nuit en mars 2023

10/10 – Excellent

Johan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Uitstekende ligging om Rome te bezoeken en te shoppen!!!
Séjour de 2 nuits en juillet 2019

6/10 – Acceptable

xavier, paris

Points forts : Propreté
Trop de bruit !
Petit hôtel plein de charme avec une chambre bie décorée mais dont la salle de bain n'est franchement pas au niveau Le bruit de la rue (très passante) est très présent. A déconseiller à ceux qui n'aiment pas le bruit

10/10 – Excellent

Thierry

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

8/10 – Bien

Carmen B.

Points forts : Propreté, service et personnel et confort de la chambre.
Voyage d agrement
Bon hotel. Dommage pas de lobby. Ne pas recommander aux personnes se déplaçant difficilement. Trop d escaliers à monter pour le petit-déjeuner et apéritif. Personnel très agreable et efficace malgré le fait que personne ne parle français. Bon emplacement et insonorisation bonne.

10/10 – Excellent

Trevor

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really enjoyed our stay and loved the central location, so close to shops, restaurants and tourist attractions. The room was very clean and quiet and the staff was very friendly and helpful. Thank you!
Séjour de 3 nuits en mai 2024

8/10 – Bien

Linda

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Great location , if you like the buzz of the busy steps . Bed wasn’t very good . Breakfast staff were wonderful .
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Ruth

Voyage en famille
Rooms are way to small for what they charge and the front desk was not helpful when we ask for a car
Séjour de 2 nuits en mai 2024

8/10 – Bien

Laura

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and service
Séjour de 1 nuit en mai 2024

8/10 – Bien

Marzia

Points forts : Propreté, service et personnel et commodités.
Per quello che è stato il costo del soggiorno, non aver incluso la colazione ha fatto si che i miei voti non siano stati il massimo!!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Sharon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely stay at this lovely , quirky hotel in the most beautiful location. Staff and service were brilliant .
Séjour de 2 nuits en mai 2024

8/10 – Bien

Joanne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very central and convenient location.
Séjour de 3 nuits en avril 2024

6/10 – Acceptable

Lina

Voyage de couple
Points forts : Service et personnel
The location was very accessible to different attractions walking distance .
Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Lynette

Voyage en famille, Voyage en groupe
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Pictures on Expedia are not a true reflection of the property. It’s not a hotel as most USA customers are used to . But several buildings with no doormen security etc. key to get in first door . Key for elevator , . Old TVs, old bathrooms . Dark . Outdated AC. And a 2 desk cramped check in. Definitely not 4 star as advertised .

2/10 – Terrible

Chandana

The building is fake!!!! It is very unsafe! There is no security. See my videos for how it looks from the outside if you book a studio room. There is garbage outside the entry door every single day. They show the inside of the real room but outside is an entirely different story. I’ve booked this place from expedia. Never been in rome before. So I don’t know the place well which is the case with many tourists. They bank on this fact to spam you. They recommend the studio apartment in the booking website for solo travellers. Be aware!! This is not in the building advertised. It is an entirely other building which is 10 mins away by walk. I don’t mind walking and they said they mentioned this in description somewhere which is like t&c. Once you enter, it is a nightmare. Dark passage ways, no elevator. Right outside my room was garbage and beside was a shady door that anyone can climb and get access to. See my video below and book only if you are ok staying here. I hope this Atleast paints a picture. On top of it on my second night at the hotel, someone banged the door at 1:30 am in the night. I panic called the reception and they covered it up saying it is elevator service people. This is after 15 mins from calling them. By the time they came from main building to this building, I could’ve died if someone broke in.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Teif, New York

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location and easy access
Séjour de 2 nuits en février 2024

6/10 – Acceptable

Randy

Voyage en groupe
Miscommunication with our driver and porter resulted in porter yelling at our driver and rushing away with our bags, leaving us far behind. Our luxury suite had a sewage smell when we got in from dinner. Lack of soundproofing had us up all night with screaming baby next door. Nothing like my last stay at the property.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

JUAN CARLOS

Séjour de 2 nuits en avril 2024

8/10 – Bien

Kim

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
this hotel is perfectly situated and the staff were super helpful and friendly - we stayed in the annex, which was great as is just off the main roads and really wasn't any hassle to get to - the breakfast was great and served until 10.30, continental of course, but to be expected. the rooms were confortable , the kitchenette is really a fridge, a coffee machine and a kettle, but more than adequate - fantastically located, easy walking distance from Spagna Metro - we really enjoyed our time here
Séjour de 4 nuits en mars 2024

8/10 – Bien

Kourosh

Séjour de 2 nuits en mars 2024

6/10 – Acceptable

Kourosh

Points forts : Service et personnel, commodités
Very small room, only one key
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Sarah

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Neighbors were speaking at a normal tone, but the walls are so thin you can hear EVERYTHING they say. They came in at around midnight both nights and weren’t loud at all, they were speaking normally. However, it woke us up both nights because you can hear the slightest sniffle from them. I appreciate the location and the shower water pressure though, that was immaculate.
Séjour de 2 nuits en février 2024

4/10 – Médiocre

TA

Points faibles : État et installations de l’hébergement
Séjour de 5 nuits en décembre 2023

10/10 – Excellent

Kelly

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Amazing all around
Room & staff were amazing! They upgraded our room upon arrival and I could not asked for a beautiful room. We will be back - I highly recommend staying here!
Séjour de 3 nuits en décembre 2023

10/10 – Excellent

Michael

Séjour de 3 nuits en novembre 2023

6/10 – Acceptable

Daniel, Louisville

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Apartment separate from hotel. Two blocks in the rain! Room was very nice but inconvenient. Thirty eight steep steps to the room with no elevator!
Séjour de 6 nuits en octobre 2023

6/10 – Acceptable

Camila

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Bom.
As pessoas da recepção são ótimas. O problema foi o quarto. A água passa pela porta do Box e inunda o banheiro. Antes de alugar deveriam consertar isso. Também tive que deixar 100 euros de depósito. E não dão recibo. Ou seja, não confiam em nós, mas temos que confiar neles.
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Kym

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really enjoyed staying at The Inn at the Spanish Steps - it has a charming gentility and the staff are knowledgable and very helpful. The roof top bar and lounge is wonderful, especially if you've had a busy day in the hustle and bustle of Rome - it's the best way to wind down with a drink before setting out for dinner. Breakfast there the next morning is a real treat!
Séjour de 1 nuit en août 2023

8/10 – Bien

Giovanni

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en août 2023

8/10 – Bien

Tanatcha, Los Gatos

Voyage en famille
Points forts : Service et personnel, commodités
Good view and shopping
Séjour de 2 nuits en août 2023

6/10 – Acceptable

Jarell

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
They put us in the Annex building and I felt really unsafe
Séjour de 4 nuits en août 2023

6/10 – Acceptable

Rosa

Séjour de 1 nuit en août 2023

6/10 – Acceptable

serge

Séjour de 2 nuits en août 2023

6/10 – Acceptable

Richard

Points forts : Propreté, service et personnel
Séjour de 3 nuits en juillet 2023

8/10 – Bien

Sandra

Séjour de 1 nuit en juillet 2023

8/10 – Bien

Colleen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean property, air-conditioning, location was fantastic and the staff was helpful and friendly.
Séjour de 3 nuits en juillet 2023

2/10 – Terrible

Angel

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
The pictures they show you on the website is misleading. I was expecting to get a hotel but ended up in an overpriced airbnb. I don’t recommend it, the night we were there we had a leaking toilet from the room above us and the issue stayed unresolved. All the staff did was place a towel on the floor of the leaking site and no other word was said about it. This shouldn’t be advertised as a hotel, it wasn’t what I was expecting. When I asked about it I was surprised to be told in a rude manner, you get what you get. So if he right and you want to be treated poorly stay here, unless you want an actual hotel at a good price, I recommend to stay anywhere else.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Loren

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location. Clean spacious suite. Get the suite, it’s worth having the extra space to relax after a long touring day.
Séjour de 1 nuit en juin 2023

4/10 – Médiocre

Robert

Voyage en famille
Great location. Easy walk to many main attractions. The hotel itself is a bit of a disappointment. We had a room on the fourth floor with a two night stay. The second day of our stay the elevator was not working. That by itself wasn't a big deal, but we also had issues with the TV and basic maintenance items like the toilet seat not being attached properly.
Séjour de 2 nuits en juin 2023

10/10 – Excellent

Loren

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect location. Friendly staff. Nice amenities.
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Dana

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice, clean hotel
Helped us out by holding our luggage a day before we checked in, so we could do an overnight side-trip. Very helpful staff. Great balcony views! Convenient to a taxi stand, in the middle of many good shopping and eating venues.
Séjour de 3 nuits en mai 2023

10/10 – Excellent

Gloria

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location!!
Séjour de 2 nuits en mai 2023

10/10 – Excellent

corey

Séjour de 1 nuit en mai 2023

10/10 – Excellent

Ian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Until the Next time.
Perfect location! Beautiful property. The roof top bar is sensational. Very friendly and extremely helpful staff.
Séjour de 1 nuit en mai 2023

8/10 – Bien

merico

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en avril 2023

8/10 – Bien

Berivan

Points forts : Service et personnel, confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Rebecca

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful stay! We booked three nights in a senior suite while in Rome. Staff was wonderful, attentive, and professional. The room was spacious and amazingly quiet for being located and overlooking a corner of a busy square that is part of the Spanish steps. Enjoyed being able to look out toward the Spanish steps yet enjoy privacy 4 floors up. Room was updated with a modern yet European feel. Location is great for walking to major sites - 20 minute walk to colosseum and 25 to Vatican City. Also easy to also get a taxi in the square. Would highly recommend and will stay again!
Séjour de 3 nuits en avril 2023

10/10 – Excellent

Wanda

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
We had a great time in Rome. The hotel was in a great location and the staff was very helpful and friendly. Thanks!
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Samuel

Séjour de 4 nuits en avril 2023