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St Leonard's Hotel by Greene King Inns – Avis

3 out of 5
St Leonard's Hotel by Greene King Inns
185 Ringwood Road, Ringwood, England

Avis

7,8

Bien

Note de 10 – Excellent, d’après 160 avis sur 492." "
Note de 8 – Bien, d’après 196 avis sur 492." "
Note de 6 – Acceptable, d’après 77 avis sur 492." "
Note de 4 – Médiocre, d’après 37 avis sur 492." "
Note de 2 – Terrible, d’après 22 avis sur 492." "

8,2/10

Propreté

8,0/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Voyageur vérifié

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La situation géographique , propreté, accueil, service, qualité de la chambre, très belle salle de bain, lits très confortables, restaurant très bien, parking facile tout est parfait
Séjour de 1 nuit en mai 2019

8/10 – Bien

Marie et Luc

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Another excellent stay.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Clarissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024

6/10 – Acceptable

Leigh

Voyage en groupe
Points faibles : Propreté, service et personnel
3 * at best
Nobody on reception when arrived after a long journey had to go & find somebody then told to wait. Room was dirty bed un made mirror disgusting dirty bathroom. Staff did as much as they could to rectify. No heating in friends room & bathroom not clean. Breakfast wasn’t bad
Séjour de 1 nuit en février 2024

10/10 – Excellent

Steven

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stayed overnight as had a party there. Food, accommodation and staff were all amazing
Séjour de 1 nuit en février 2024

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en janvier 2024

6/10 – Acceptable

Ian

Voyage de couple
Points forts : Propreté, service et personnel
Bed was really soft too much so for both of us felt as if mattress springs had gone. But staff were friendly and polite
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Phil

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was cold when i entered.
Séjour de 1 nuit en décembre 2023

6/10 – Acceptable

Jamie

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Decent Hotel for a Business Trip
The hotel itself was a little tired and needed a bit of maintenance, nothing dramatic just few few bits broken that were waiting to be replaced. I have dinner on the first night which was nothing special, however both times I had breakfast it was very good, although not cheap! Parking was good, the wi-fi did the job, I slept well and showered well, no complaints, but for full marks it needs a little TLC and attention.
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly staff who help make an enjoyable stay in a clean and comfortable room
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Karen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely
Lovely hotel, fabulous, helpful staff
Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Kristeen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent food comfy bed & lovely staff.
This is the fourth time my husband, dog and myself have stayed at this hotel. We have always found the staff welcoming and level of cleanliness good. This stay was for 3 nights and we ate breakfast and evening meals for our entire stay. The food has previously been hit and miss but this time it was of excellent standard with a new menu and I assume a new chef. Very dog friendly but wise to let them know before turning up. We will return next year for our annual Autumn New Forest adventures. ⭐️⭐️⭐️⭐️⭐️
Séjour de 3 nuits en novembre 2023

6/10 – Acceptable

Adam

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Let down by receptionist on Sunday morning (13/10)
Everything was great apart from the receptionist on the day of checkout (Sun 15th Oct). When we arrived the day before the room tea/coffee/milk/sugar hadn’t been fully replenished I don’t think as only enough for a couple of drinks and 1 biscuit to share. In the morning I popped to reception to ask for a few more milks and sugar so we could have some tea and coffee before checkout and the receptionist was really quite rude. I asked for sugar and milk and she said “housekeeping will do that” is quite a short manner. I said that would be lovely for the next guests but we would like some hot drinks before leaving so she said “oh, so you want me to do that right now?” I felt like saying, if the room had of been set up correctly in the 1st place then I would have already had milk and sugar but I didn’t and said yes please, if not too much trouble. She huffily went off and I waited for about 10 mins and she hasn’t returned so went back to the room to see if some had appeared as she took my room number but none had. So I waited 5 mins and went back and I think a boss was with her as she totally lied and said I had disappeared. The receptionist on Saturday when we checked in was a really lovely girl so it was just the Sunday morning receptionist which spoilt the experience.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Ian

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This place is OK as chain hotels go. The rooms was spacious and the bed was comfortable. The seating was a function room chair which was not a comfortable option for watching the tv in the evening. The food was inexpensive but whilst not unpleasant, the lamb shank and the chips, also lacked any flavour at all. I was served a side dish of vegetables which were unpleasant, prepacked, frozen and microwaved. I understand that hotels need portion control and cost control but at least you could give a chef some veg to prep. I do 100+ nights in hotels a year and the food in this place was close to the worst this year.
Séjour de 2 nuits en octobre 2023

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Confort de la chambre
Pleasant but minor inconveniences
Room was pleasant but we were unable to get showered as there was no hot water and we were kept up late due to a wedding taking part downstairs. Spoke to a gentlemen in reception and he assured me a 20% refund would be issued.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Richard

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
enjoyable stay
rooms are not setup for women ie no morror over table and nothing to put you suitcases on
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Loraine

Voyage de couple
Points forts : Service et personnel
Staff were lovely, booking and waiting at breakfast. Sadly the room faced the front, which was very noisy with the traffic, the window seals and surrounds were filthy with black mould. However the bathroom Was lovely think it probably had a recent refit.... if you book definitely ensure you have a room at the back to avoid the traffic
Séjour de 2 nuits en août 2023

4/10 – Médiocre

j

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
3 Day Stay
The hotel website does not show that it is on a dual carriageway. The room was not clean to a good standard and furniture was tatty. This is not a hotel but a motel and this is misleading. It is a pub with rooms and food and bar represent same. Will not stay again
Séjour de 3 nuits en août 2023

4/10 – Médiocre

Lee

Séjour de 1 nuit en août 2023

6/10 – Acceptable

Aidan

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement
Was a nice place with a good location shame it was really hot with no air circulation and spiders everywhere but other than that it was a nice place to stay 🙂
Séjour de 2 nuits en août 2023

8/10 – Bien

kevin

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
Staff were friendly & helpful. Lounge chair in room would be good. Lots of cobwebs in public areas. Seating needs replacing in bar & just a general spruce up.
Séjour de 1 nuit en août 2023

8/10 – Bien

NICOLA

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Could do with a lick of paint but clean. Lovely bed and staff. Found bit of plstic in my salad and kitchen manager at my table in seconds appologising and got free pudding and glass of wine. Lovely view from room. Plenty of seats in bar area and gardens. On my own and felt at ease.
Séjour de 4 nuits en août 2023

10/10 – Excellent

Brian

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great staff team
Very pleasant, friendly and professional staff. From front desk through bar and restaurant the people could NOT be more helpful, friendly and welcoming. Even the chef came and said hello.
Séjour de 1 nuit en août 2023

4/10 – Médiocre

A G

Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Been here a few times and sadly to say it’s going down hill, the walls in room was covered in tea stains pizza boxes outside
Séjour de 2 nuits en août 2023

10/10 – Excellent

Richard

Séjour de 2 nuits en août 2023

6/10 – Acceptable

Lorraine

Séjour de 4 nuits en juillet 2023

8/10 – Bien

Mike

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
I would recommend short stays at this Hotel
Generally a good hotel for a weekend stay. However, we found that the Reception on arrival was "unstaffed" until another staff member appeared!
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Rachel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Christine

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Adrian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Service
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

PAUL

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Christoulla

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice and welcoming staff. Quiet place and comfortable bed. Really enjoyed my stay.
Séjour de 1 nuit en juillet 2023

6/10 – Acceptable

Robert

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
The building was run down, in need of paint and timber repairs. The standard of cleaning was not good enough, there was rubbish bags left on the corridor overnight.
Séjour de 1 nuit en juin 2023

10/10 – Excellent

Maddie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff who couldn’t do enough
Séjour de 1 nuit en juin 2023

6/10 – Acceptable

Barry

Séjour de 1 nuit en juin 2023

6/10 – Acceptable

Janet

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel
Outside of the property needs painting and general tidy up. Very disappointed that on Saturday the breakfast service didn't start until 8 a.m. We had paid for this but we had to leave the hotel by 8.15 a.m to get to a venue where we were playing a competition and had to register. The staff said they wouldn't start until 8 a.m. so they were not accommodating and we left with no breakfast!!! Just a bacon roll would have been okay!!
Séjour de 1 nuit en mai 2023

4/10 – Médiocre

Kyle

Points forts : Propreté
Points faibles : Service et personnel
I don't know what's happened to this place. I've been staying here for years and it was consistently good. Especially the food. However, over the last few months the food and service in the bar/restaurant has fallen off a cliff.

4/10 – Médiocre

Voyageur vérifié

Voyage en famille, Voyage en groupe
Points forts : Confort de la chambre
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Poor stay
We have stayed at this hotel three times before and this was a very disappointing stay and we will not be returning. The staff member on reception was extremely unfriendly on arrival and check in. We then had to ask to change rooms as the first room (39) smelt of smoke. My dad also stayed in the hotel and there were many inconsistencies between the rooms. He didn’t have tea or biscuits in his room. The signs said to leave the towels on the floor if we would like them changing, which we did! Only to find no house keeping had been in the room and we still had dirty towels on the floor and had to ask for fresh ones at reception. One morning our bed was made again and tea and cups changed the following three mornings there wasn’t any of this. Then we had a meal in the restaurant they didn’t have much stock. No steak, no sauces etc. The staff again were unfriendly and the lady in charge had a terrible attitude ( dark curly hair and glasses). There were a few younger staff members who need some training but they didn’t have the best role model. Staff were moaning about one another behind the bar and being extremely unprofessional ( I could hear and see). The young lady Chrysala who served us was lovely. We asked her for some tea bags and biscuits for my dad and she went and found some. Only to then be pulled into the kitchen by the angry looking manager. It made me feel extremely uncomfortable to witness so I spoke to the lady and explained we asked for teabags and biscuits.
Séjour de 4 nuits en mai 2023

10/10 – Excellent

Mike

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Simply lovely
From checking in ro departure the staff were nothing but polite,,professional and courteous. Walked into the room and it was so clean and bright. The bed was so comfortable, one of the best beds I've slept in. Breakfast was cooked to order and was brilliant. Plenty of tea, coffee and fresh juices to choose from. Will definitely be using this hotel when working on the Bournemouth/Poole area. Check it out its a must.
Séjour de 1 nuit en juin 2023

8/10 – Bien

SUSAN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Handy for Bournemouth Airport
Good overnight stay. Large comfy bed. Good shower and tasty breakfast.
Séjour de 1 nuit en mai 2023

8/10 – Bien

Martin

Points forts : Propreté, confort de la chambre
Points faibles : Service et personnel
It was an ideal location and the food was lovely. However the service was poor for our evening meal. Bedroom was good but windows need replacing
Séjour de 2 nuits en mai 2023

8/10 – Bien

nick

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Steak was cold.
Séjour de 2 nuits en mai 2023

10/10 – Excellent

Suzanne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable room with quality fittings.
Séjour de 2 nuits en mai 2023

6/10 – Acceptable

Penka

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice hotel,a bit dissapinting attitude from some of the staff. Relaxed time in the room. Thank you
Séjour de 2 nuits en mai 2023

6/10 – Acceptable

Andrew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No sleep till 12.30 am
Would have been nice to be told before hand that a wedding function was booked in. Boom boom of the Bass music until 12.05 am.
Séjour de 1 nuit en mai 2023

8/10 – Bien

nicholas

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2023

8/10 – Bien

Paul

Séjour de 1 nuit en mars 2023

8/10 – Bien

Valerie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2023

8/10 – Bien

Hilary

Points forts : Propreté, service et personnel et confort de la chambre.
Very comfortable stay but property could do with a spruce up.
Séjour de 1 nuit en mars 2023