Thank you so much for taking the time to leave us a review. We are so happy to hear you had a great experience with us. We look forward to your next visit to Red Deer!

Bonjour Catherine,Merci pour votre retour.Nous esperons te revoir bientot

Hi Denise. Thank you for your review. We are happy to hear that you enjoyed your stay. See you next time!

Hi Jean-Marc, Your feedback is valuable and essential to us and our future guests. We're sad that you didn't make it on your reservations. We would love to have you as our guests and we're committed to addressing any issues that come up during your stay

Hi Stephane, Your feedback is valuable and essential to us and our future guests. We're sad that you didn't make it on your reservations. We would love to have you as our guests and we're committed to addressing any issues that come up during your stay.

I am sorry to hear about this. I will forward this to my Front Office Manager.

Hi Jamie,Thank you for your taking the time to give us your feedback. We apologize that your stay was not up to our normal standards. We are undergoing a complete renovation, which we are very much looking forward to since it will take care of a lot of issues. Having a water cooler in the gym is a great idea and is something we are hoping to get soon.For housekeeping, they clean rooms that have requested to have them cleaned by putting out the door knocker, which I apologize if that wasn't properly explained upon your check in. I hope that your past experience doesn't stop you from coming to stay with us again.We hope to see you again!

Hi Emily,Thank you so much for your wonderful review, we really appreciate it and hope to see you again soon!

Hi Leonard,Thank you so much for taking the time to leave us a review, we always appreciate it!Hope to see you again soon

Hi Monchito! Thank you for taking the time to share your feedback regarding your recent stay with us. We truly value your input as it helps us to identify areas where we can improve.We apologize for any inconvenience you experienced with our parking facilities.

Hi Mike,Thank you for taking the time to leave us a review, we really appreciate your feedback.We are going to be getting a major renovation in the near future and hope to see you again soon!

Hi Valerie,Thank you for your feedback. I apologize about the noise, we had a lot of groups stay with us over the weekend. We are going to be following up with this issue to ensure that it doesn't happen again. That being said, I hope that doesn't stop you from coming back to stay with us again!We hope to see you again soon

Hi Shannon,I am so sorry for your unpleasant stay you had here, that's not our normal standards.We hope that you will give us another chance to give you the best experience we possibly can!

Hi Alec! Thank you for taking the time to share your feedback with us. We are delighted to hear that you had such a positive experience during your recent stay! We look forward to welcoming you back soon!

Hi Leonard,Thank you so much for taking the time to leave us a review, we really appreciate it, and hope to see you again soon!

Hi Roger! Thank you so much for the awesome review!! We hope to see you again soon!

Thank you for the great review, Brenda! We are delighted our staff were very friendly and you enjoyed the hot tub. We hope to welcome you back again soon!

Hi Shawna,Thank you for the amazing review!!We hope to see you again soon

Thank you for taking the time to leave us a review Lorna! We hope to welcome you back again soon.

Hi Neal,I apologize that the carpet was not the best in your room. We are getting a major facelift in the near future which will take care of that problem!We hope to see you again soon!

Hi Heather,We appreciate you taking the time to leave us a review. We apologize that your stay with us was unsatisfactory and hope that you will give us another chance to ensure that you have a much more pleasant stay.We hope to see you again soon

Hi Jennifer,Thank you so much for the wonderful review!! We hope to see you again soon!

Hi Anna,I apologize that your stay with us was not as pleasant as it should have been. We are getting a major renovation done in the near future and hope that you come back to see us again!We will try our very best to make sure that your next stay with us more pleasurable!

Hi Arthur,We apologize that you didn't have the proper experience at our hotel that you should have.Next time you come stay with us, we'll be sure to give you an awesome experience!!We hope to see you again soon

Hi Tamera,Thank you so much for taking the time to leave us a great review, we appreciate it!We hope to see you again soon!

Hi Sean,Thank you for taking the time to leave us a review!We hope to see you again soon and turn that 4 star review into a 5 star one!

Hi Heather,I'm so sorry that your recent stay with us was not up to our usual standards. I will let our housekeeping team know about the state of your room and can assure you that we will take the necessary steps to ensure that this never happens again. We hope that you will give us another chance to your experience a much better one!

We are so glad to hear you had such a great experience with us! We hope to see you again soon.

Thank you for your feedback, Edwin. We look forward to seeing you again the next time you are in Red Deer!

Thank you for taking the time to share your feedback following your recent stay with us Wai! We hope to welcome you back for a better experience in the future.

Craig, we are so glad that our rooms met your expectations, and the separate bedroom fit your needs. We look forward to your next visit to Red Deer.

Thank you Ed, for taking the time to leave us a review. We look forward to seeing you again, during your next visit to Red Deer.

Thank you so much for your feedback, Paul. We look forward to welcoming you back during your next stay.

Thank you Luigi, for taking the time to leave us a review. We look forward to seeing you again, during your next visit to Red Deer.

Hi Alexsondrie,I apologize for the pullout couch and for the flickering lights. We are getting a major facelift within the next year and those issues shall be no more!As for the noisy upstairs neighbor, I'm so sorry. The next time you stay with us, we will make sure to put you on the top floor so you can have a good night's rest!We hope to see you again soon :)

Hi Rachel, Thank you for sharing your concerns regarding the noise issues you encountered during your stay. We apologize for the inconvenience of the noise complaint and can ensure that we will do our very best to make sure that this isn't a reoccurring issue moving forward.We hope to see you again soon!

Tyler, we are so glad to hear you had a great experience with us. We hope to see you again soon!

Thank you Leonard for you kind words. We are glad to hear our staff was such a help. We hope to see you again.

Wendell, we are so glad to hear that we were a convenient location for you, and that our staff were so friendly. We look forward to welcoming you back, the next time you are in town!

Marissa, I am so sorry to hear about your experience. We will be passing along your feedback to our Front Office, and Housekeeping teams, and we hope to welcome you back during your next visit to Red Deer.

Hi Simon,Thank you so much for the 5 star review! I know that Courtney and Julie's day will be made by your kind words and we hope to see you again soon

Thank you for your review, Anna Liza. We look forward to making sure your next visit with us is truly a 5/5 experience!

Stacey, we are so glad to hear you had a great stay with us. We look forward to welcoming you back during your next visit!

Vicki, we are so glad we were able to meet your expectations during your stay. We look forward to hosting you again.

Thank you so much Denise for your kind words, we always look forward to your next visit with us!

We deeply regret that the cleanliness of your room didn't meet expectations. Maintaining a high standard of cleanliness is very important to us. Your feedback is valuable in helping us address these issues and ensure a better experience for our future guests. We hope to welcome you back soon.

Thank you so much for your 5 out of 5 review Guy! We hope to see you again soon.

Hi Ligaya,Thank you so much for the 5 star review!! We look forward to seeing you again soon