6/10 – Acceptable
Gabrielle
Voyage en famille
22 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a well designed hotel, rooms are very nice and restaurants were excellent. Facilities and activities for kids were great (zipline, climbing wall, trampoline park, pool tables). Pools were beautiful and the overall compact layout of the resort is ideal for families.
Carlos and the rest of the entertainment team were so friendly and made our stay really enjoyable. The bull ride and Zumba classes were the highlights of the week.
However, 2 reasons we would not return:
- the music in the afternoon is not enjoyable and way too loud. It’s like a really bad rave mix with a crazy base and there is no escaping it since they blast it for like 5 hours from the speaker near the pool bar. Forget resting or even being able to have a conversation. I don’t understand the logic for this, at least not for the ENTIRE afternoon. This is a family resort and it’s not the right vibe at all. In the morning it’s a nice chill/jazzy music mix at a reasonable volume, not sure why it can’t be like this most of the day.
- there was a lot of seaweed accumulation the week we were there in April. The cleanup crew did their best to keep up but there were piles of it along the beach in front of the hotel. Nobody was swimming or really on the beach. The beach beds are also strangely positioned next to where they dump the seaweed… Just 5 minutes down the beach there was no seaweed and crystal clear water in front of the Margaritaville resort since they have a weed barrier set up.
Gabrielle
Séjour de 7 nuits en avril 2024