Thank you for your review, Merari! We are so glad that you enjoyed and we look forward to welcoming you back for another stay soon.

We appreciate the valuable feedback about your visit. We apologize that your time with us did not meet your expectations and that you were disappointed by the availability of some of our amenities. We have passed along your concerns to our management team and we believe that they have been in contact with you to address these concerns. If there is anything else we can do to assist, please let us know.

We sincerely apologize for your disappointing experience on Mother's Day. Your feedback is important to us, and we are sorry to hear of the lack of water sports activities and discontent that you experienced with our food offerings. We will be sharing this feedback with our team, in order to make improvements to the guest experience.

Thank you for your review, Micky! We are so glad to hear that you were able to relax and enjoy your time with us. We hope to welcome you back again soon.

Thank you for providing your feedback, Miriam, and we apologize for the experience you had and for any inconvenience experienced due to our current offerings during our resort renovation.

Thank you for your review, Ella. We sincerely apologize for the challenges you encountered during your stay and the inconvenience caused by the unavailable amenities. We'll share these issues with our team to work towards improving the guest experience. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

We appreciate you providing feedback on your visit, Vanessa. We would love to hear more about your stay so that we may address the concerns mentioned. We take your feedback very seriously and it is our goal to provide warm and welcoming service to all our guests. Please feel free to reach out to us at the resort if you would be open to discussing more about your experience.

Thank you for the review, Jacob! We are so glad that you were able to join a relaxing day with us. We hope that you will join us again after our renovations have been completed.

We appreciate the feedback on your visit, William. We are sorry to hear that you were not happy with the cleanliness of your room or the dining options available at this time. We hope that you will join us again after our renovations are completed so that we can have another opportunity to provide you with an amazing vacation experience.

Thank you for your feedback, Ronald! We hope you'll join us again in the future for more fun in the sun.

Thank you for your review, Amanda. We are so happy to hear that our team could provide a fun and friendly stay for you and your family! We hope you will join us again after our renovations are complete for an exciting new resort experience.

Thank you for your review, Dierra! We hope you'll join us again.

We appreciate your feedback, Elcana! We are sorry to hear you felt the current photos did not match the experience you received during your visit. We have shared your feedback with the team and hope you will join us again after our renovations are completed for a chance to offer you a great vacation experience.

Thank you for your feedback, Doreen. While this is not the type of review we enjoy receiving, we appreciate you bringing these matters to our attention so we can address the experience you received with our team and make improvements. If we can be of any assistance, please feel free to reach out to us at the resort.

We appreciate your feedback, Ben. We apologize for any inconvenience that was caused during your visit due to our renovations. We hope you will join us again in the future so that we can provide you with a new and improved vacation experience.

We appreciate your feedback, Maritza. We apologize that the state of the resort did not meet your expectations during your visit. We would love for you to consider another visit with us once our updates have been complete. We would love the opportunity to earn your confidence in our upcoming vacation experience.

Thank you for the review, Lendy! We hope you will join us again in the future.

Thank you for the 5 stars, Christopher! We hope you will join us again in the future.

We appreciate your feedback, Luther. We apologize that the renovations and state of the resort impacted your visit and did not meet expectations. We would love for you to visit us again once the updates have been completed. We have some amazing updates on the horizon and it will be an all new vacation experience.

We appreciate your feedback, Timothy. We are sad to see that you did not enjoy your time with us during your visit. We hope you will consider joining us again once we have finished our exciting new updates. We would love an opportunity to wow you with all of our upcoming improvements.

Thank you for your feedback, Sibylle. We apologize that the renovations impacted your visit and that the experience did not meet your expectations. We hope you will join us again after our updates have been completed. We would love for you to see all of the improvements that have been made around the resort and the new exciting dining options we have in store.

Thank you for the review, Stephanie. We hope you will consider joining us again in the future. We have new and exciting updates on the horizon and would love the opportunity to wow you with all the improvements we have in store.

Thank you for the review, Rodney. We are happy to hear that you were able to enjoy your visit with us and that our team could offer you warm and attentive service. We hope you will join us again once our renovations are completed for an exciting new vacation experience.

Thank you for the kind review, Edwina. We apologize for any inconvenience caused by the resort renovations. We hope you and your husband will join us again after everything is complete for another relaxing getaway.

Thank you for your kind words! We're thrilled to hear you enjoyed your stay, our staff's service, and the food. We're excited to welcome you back once everything is completed. Thanks for your patience and understanding!

Thank you for your feedback, Selina. We hope you will join us again in the future to see all our improvements and exciting new experiences on the horizon. We would love the opportunity to earn a 5 star review.

Thank you for your feedback! We're pleased you enjoyed our food, drinks, and entertainment. We appreciate your feedback and we look forward to welcoming you back to see the improvements!

Hi Sophie!Thank you so much for your feedback. We hope to invite you back to our property soon so you can see all the improvements made across our resort!

Hi Matt,We're saddened to hear your stay didn't live up to your expectations. We take all feedback seriously and will take it into consideration as we continue to enhance the resort.

Hi Johana, thank you so much for your kind review. We can't wait to have you come back again to see what more we have to offer ahead!

Hi Mario!Thanks so much for your review. As we undergo enhancements we’ll be sure to take your concerns into serious consideration. Hope to see you back once our renovations and enhancements are complete!

Thanks for your feedback Luella! Currently we are undergoing renovations improving every aspect of our property and guest experience. Hope to invite you back soon to see this enhancements for yourself!

Hi JoAnn,It's unfortunate to hear your stay wasn't up to par with the guest experience we strive to achieve. We are diligently working on enhancing every aspect of our property and hope to invite you back to the property soon to show you the immense improvements we're currently undergoing on the resort.

Hi Kimberly, So sorry to hear that your stay wasn't satisfactory. We constantly strive to provide the best guest experience possible. Please feel free to contact us to let us know the issues you encountered so we can address these concerns to enhance the guest experience.

Hi Rafael, thank you for sharing your feedback. We apologize if your experience with our staff and the overall resort did not meet your expectations. We value your input and will strive to improve our services for future guests.

Thank you John for taking the time to share your thoughts about our resort. We're delighted to hear that you enjoyed our all-inclusive package, beautiful location, and the friendliness of our staff.We appreciate your constructive feedback. We will certainly take your suggestions into consideration as we continue to work on improving our guests' experience.

Thank you for your positive review of our resort. We're glad you enjoyed the food, friendly bartenders, and kayaking. We appreciate your understanding of our safety measures and are happy to know you found the adult pool's sunset views enjoyable. We look forward to welcoming you back soon!

Dear David,We sincerely apologize for any inconveniences you faced during your stay. We understand the impact of the sports camps, and we are taking your feedback seriously.We are glad to hear that you found our staff to be friendly, and we will continue to work on improving our resort to provide a more enjoyable experience for our guests. Please do not hesitate to reach out to us if you have any further concerns or suggestions.We hope to have the opportunity to welcome you back in the future for a more pleasant stay.

Thank you for taking the time to share your experience with us. We're always striving to improve and value all feedback. We will look into the concerns you've raised and continue working to enhance our resort offerings for future guests as we undergo renovations.

Hi Bridget! Thanks so much for taking the time to give us the feedback!

Thanks for you review, Krystal!

Thank you for sharing your experience! We're happy you had a great time and appreciated our staff. We'll work on enhancing the buffet variety and look forward to welcoming you back soon.

Hi Helder, thank you for posting a review for our resort. We hope you revisit us after our enhancements are complete!

Hi Tonya, thank you for taking the time to review our resort. Hope to have you back soon!

Thank you for your review!

Hey Karyn,Thank you for your feedback, we are really happy you had an enjoyable stay. We're having renovations done to the property for improvements, so we'll keep your feedback in mind as we move forward. Hope to see you again soon!

Hi Janae, thank you for taking the time to provide us with your feedback. We apologize for the issues you faced at our resort; we're currently undergoing renovations and working to improve the resort so your feedback is greatly appreciated. We will certainly investigate these issues. We appreciate your input and will work to improve in these areas. Thank you for choosing our resort for your vacation.

Hi Jessica, Thank you for your feedback, we're happy you enjoyed your stay and as we undergo our renovations we hope you will stay with us again to see the improvements!

Thanks Darlene!Happy you enjoyed your stay and hope to see ya soon!

Hi Cody, thank you for your review! We’re so happy you enjoyed the food & stay, and we will definitely take your feedback into consideration as we continue to renovate and improve the resort!