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Peppers Beach Club – Avis

5 out of 5
Peppers Beach Club
20-22 Davidson St, Port Douglas, QLD

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 548 avis sur 819." "
Note de 8 – Bien, d’après 188 avis sur 819." "
Note de 6 – Acceptable, d’après 48 avis sur 819." "
Note de 4 – Médiocre, d’après 29 avis sur 819." "
Note de 2 – Terrible, d’après 6 avis sur 819." "

9,0/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

PAUL

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Bon équilibre entre confort et emplacement
Hotel le mieux placé , plage et centre ville a faire : la promenade au bord de mer (mini trail ) à gauche de la plage Four miles très belle piscine petit déjeuner moyen check out très matinal = 10h
Séjour de 2 nuits en décembre 2019

10/10 – Excellent

Kyle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great stay at Peppers Beach Club. The resort is located right by the main part of town where all the food and shopping is located. The Lagoon style pool is fantastic
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Stella

Points forts : Propreté, service et personnel
Séjour de 5 nuits en avril 2024

8/10 – Bien

Richard

Voyage de couple
Points forts : Service et personnel, commodités
This was our first stay and it was comfortable for a short stay. The room was large with a good size balcony that overlooked the pool. The rooms were sparse with no cushions on any of the furniture which was a dissapointment considering the rating. The hotel in general was tired in places and our balcony paintwork was dirty and needed a good clean. There is good underground onsite parking and access to the beach or central shops are only a very short walk away. There was no lift to the top 3rd floor so you have to use stairs if you have these rooms.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Howard

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location - easy access to nearby facilities- great pool area. Helpful and friendly staff. Accommodation very pleasant
Séjour de 4 nuits en février 2024

10/10 – Excellent

Gregg, BIRMINGHAM

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful property and grounds. Our ground floor delux one bed suite was so spacious, with a little gate leading direct to the gardens. The pool area is a total wow and a lot bigger than I thought it looked on photos. The water gets plenty deep enough to swim. Free parking underneath the building. There was a cafe round the corner near the beach which I used for breakfast. Would definitely stay here if visiting again.
Séjour de 4 nuits en février 2024

10/10 – Excellent

Tracey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
One of the best pools in Port Douglas. Facilities great Cafe great. Staff great. They need to remember to re fill bottles of hand wash etc. in bathroom though .
Séjour de 7 nuits en février 2024
Jess Whitworth a répondu le 27 févr. 2024
Dear Tracey,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our pool facilities, cafe, and the service provided by our staff during your stay at Peppers Beach Club Port Douglas.Your feedback regarding the refill of bathroom amenities is greatly appreciated. We apologize for any inconvenience caused by this oversight and assure you that we will address this with our housekeeping team to ensure that all amenities are replenished promptly for the convenience of our guests.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Jess Whitworth,General ManagerPeppers Beach Club Port Douglas

8/10 – Bien

Toni

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 6 nuits en février 2024
Jess Whitworth a répondu le 27 févr. 2024
Dear Toni,Thank you for sharing your feedback. We're glad to hear you had a positive experience during your stay at Peppers Beach Club Port Douglas.Your comments are appreciated, and we look forward to welcoming you back in the future.Best regards,Jess WhitworthGeneral Manager, Peppers Beach Club Port Douglas

10/10 – Excellent

Graham

Voyage de couple
Points forts : Propreté, service et personnel
Nice property friendly and helpful staff we will definitely be back
Séjour de 2 nuits en février 2024
Jess Whitworth a répondu le 27 févr. 2024
Dear Graham,Thank you for your kind words. We're delighted to hear that you enjoyed your stay at our property and that our staff could contribute to making your experience a pleasant one.We look forward to welcoming you back on your next visit.Best regards,Jess WhitworthGeneral Manager, Peppers Beach Club

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en janvier 2024
Jess Whitworth a répondu le 27 févr. 2024
Dear Anthony,Thank you for sharing your feedback. We're glad to hear you had a positive experience during your stay at Peppers Beach Club Port Douglas.Your comments are appreciated, and we look forward to welcoming you back in the future.Best regards,Jess WhitworthGeneral ManagerPeppers Beach Club Port Douglas

10/10 – Excellent

Pablo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great time, the breakfast was delicious and the staff super friendly. Will definitely come back.
Séjour de 3 nuits en janvier 2024
Jess Whitworth a répondu le 27 févr. 2024
Dear Pablo,Thank you for sharing your feedback. We're glad to hear you had a positive experience during your stay at Peppers Beach Club Port Douglas.Your comments are appreciated, and we look forward to welcoming you back in the future.Best regards,Jess WhitworthGeneral ManagerPeppers Beach Club Port Douglas

10/10 – Excellent

Andrea Tracy

Séjour de 7 nuits en janvier 2024
Jess Whitworth a répondu le 27 févr. 2024
Dear Andrea,Thank you for sharing your feedback. We're glad to hear you had a positive experience during your stay at Peppers Beach Club Port Douglas.Your comments are appreciated, and we look forward to welcoming you back in the future.Best regards,Jess WhitworthGeneral ManagerPeppers Beach Club Port Douglas

8/10 – Bien

Malcolm

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en novembre 2023

10/10 – Excellent

Rachael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Absolutely beautiful
Séjour de 7 nuits en novembre 2023

10/10 – Excellent

Kaydee

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to town, beautiful rooms, clean and tidy. Would highly recommend. All made better by lovely staff. Will definitely be back
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Roxanne

Séjour de 2 nuits en novembre 2023

10/10 – Excellent

Kim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en octobre 2023

10/10 – Excellent

Frank

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nous avons tout adoré! La chambre est spacieuse et confortable. La piscine est magnifique. Nous reviendrons avec plaisir!
Séjour de 3 nuits en octobre 2023

6/10 – Acceptable

Mikael

Points faibles : Confort de la chambre
Helt ok hotell men inte 5-stjärnig nivå. Väldigt enkel frukost .
Séjour de 10 nuits en octobre 2023

8/10 – Bien

scott

Séjour de 3 nuits en septembre 2023

10/10 – Excellent

Nick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great spot
Lovely hotel with a spacious one bedroom apartment. Pool was great, tropical gardens stunning, and a very convenient location close to four mile beach and the main street of Port Douglas
Séjour de 3 nuits en septembre 2023

8/10 – Bien

Julie

Not really a 5 star hotel. Room service finishes at 8.30pm. Noisy rooms from upstairs neighbours moving chairs. Not much privacy on the balcony. Receptionist very pleasant and helpful. Limited dining area. Gym very disappointing, small and very basic. Kids really loud at 7am. Not very relaxing if you’re a couple on holiday without children. Pleasant enough but won’t return. Close to the beach which was a bonus.
Séjour de 5 nuits en septembre 2023

8/10 – Bien

Ilan

Points forts : Service et personnel, état et installations de l’hébergement
Good all round
Séjour de 2 nuits en août 2023

8/10 – Bien

Joanna

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall a nice spot to spend a few days. Easy access to the main part of town.
Séjour de 5 nuits en août 2023

8/10 – Bien

lauren

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Peppers is very conveniently located to the town of pt Douglas and 2 blocks from 4 mile beach. The staff is very nice and the entire property is spotless. Landscaping lush and great tropics vibe. My only two complaints are the noise from the road (peppers is on main traffic street and property not set back) and the food at restaurant. Not good. Left our only meal mostly uneaten. Otherwise, wonderful stay.
Séjour de 4 nuits en juillet 2023
Front Office a répondu le 5 août 2023
Dear Lauren,Thank you for your review, we are thrilled to hear you enjoyed your stay.We have shared your feedback with the team so we can continue to improve our guest experience. Warm RegardsGuest Services

8/10 – Bien

Luis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful place to stay which was walking distance to everything. Great location. Safe and staff very friendly.
Séjour de 6 nuits en juillet 2023
Guest Services a répondu le 1 août 2023
Dear Luis,Thank you for your review,we are thrilled to hear you enjoyed your stay. Warm Regards

8/10 – Bien

Thomas

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juillet 2023
Guest Services a répondu le 1 août 2023
Dear Thomas, Thank you for your review,we are thrilled to hear you enjoyed your stay. Warm Regards

10/10 – Excellent

Joanne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en juillet 2023
Guest Services a répondu le 1 août 2023
Dear Joanne, Thank you for your review,we are thrilled to hear you enjoyed your stay. Warm Regards

10/10 – Excellent

Patrick

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Great property. We had a family holiday here. Our only issue was with how the hotel deals with Accor Plus members & the discount. You need to get it applied each & every time you order, rather than having it dealt with at the end of your stay. This is not easy when ordering by the pool with the app.
Séjour de 6 nuits en juillet 2023
Emma a répondu le 13 juill. 2023
Dear Patrick,Thank you for your review.We are glad to hear you enjoyed your stay with us. Please note Accor Plus discount has to be applied at the time of dining due to being based on the number of diners- this is stipulated in the Accor Plus T&CsAlso Accor Plus should only be for when dining in the restaurant and not poolsideThank you Emma Front Office Manager

10/10 – Excellent

Allison

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful hotel in a great location close to town. Pool was amazing, however unfortunately the cocktails were not up to standard. Very clean, and staff were helpful. Popular hotel for families
Séjour de 2 nuits en juin 2023
Emma Front Office Manager a répondu le 13 juill. 2023
Dear Allison,Thank you for your 5 star review!we are thrilled to hear you enjoyed your stay.Warm Regards,

8/10 – Bien

Taylah

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful property, unfortunately our room overlooked a caravan park rather than the beautiful resort
Séjour de 3 nuits en juin 2023
Front Office Manager a répondu le 13 juill. 2023
Dear Taylah,Thank you for your review, we are thrilled to hear you enjoyed your stay.Warm RegardsEmma

10/10 – Excellent

Andy and Toni

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very close to beach
Peppers very close to beach for swimming and walking 100m in fact if you like swimming in the sea like us, there is a good pool at hotel. Staff very good and apartments have everything you need including washing machines that some apartments don’t. Peppers only short walk to macrosson st where the cafe and eating places are as well as supermarket and shops, up the end further is the marina for the reef tours and markets. Not overly cheap but very convenient place to stay as you do not need to drive to get somewhere. Also free parking available underneath in basement. Very happy with stay.
Séjour de 8 nuits en mai 2023
Luke a répondu le 7 juin 2023
Dear Andy and Toni,We very much appreciate your comments regarding your stay at Peppers Beach Club Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,LukeOperations Manager

10/10 – Excellent

GRAHAM

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful lagoon style pool to come back to after a walk and hang out .
Séjour de 6 nuits en mai 2023
Front Office Manager a répondu le 23 mai 2023
Dear Graham,Thank you for your 5 star review,we are thrilled to hear you enjoyed your stay.Warm RegardsEmma

10/10 – Excellent

Tina-Louise

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
From the moment we checked in everything was exceptionally organised, the reception staff were friendly, the room staff were lovely and restaurant staff were fantastic.
Séjour de 3 nuits en mai 2023
Emma a répondu le 11 mai 2023
Dear Tina,Thank you for your 5 Start Review!We are thrilled to hear you enjoyed your stay.Warm Regards,EmmaFront Office Manager

10/10 – Excellent

Carol

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en avril 2023
Emma a répondu le 27 avr. 2023
Dear Carol Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay. Warm Regards,EmmaFront Office Manager

10/10 – Excellent

Lindsey

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The super helpful staff was so accommodating and friendly. Helped plan our adventures while there.
Séjour de 5 nuits en mars 2023
Emma a répondu le 27 avr. 2023
Dear Lindsey,Thank you for your 5-star review!We are thrilled to hear you enjoyed your stay.Warm RegardsEmma Front Office Manager

10/10 – Excellent

Judy

Voyage de couple
Points forts : Propreté, service et personnel
Housekeeping was excellent and the suite was perfect worth the extra dollars for the space an so handy being able to walk to shops cafe and marina hope to return
Séjour de 7 nuits en mars 2023
Emma a répondu le 27 avr. 2023
Dear Judy,Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay. Warm Regards,EmmaFront Office Manager

10/10 – Excellent

Justin

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Solid resort
Séjour de 2 nuits en mars 2023
Emma a répondu le 27 avr. 2023
Dear Justin Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay. Warm Regards,EmmaFront Office Manager

10/10 – Excellent

Brooke

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful honeymoon
Loved every second of our time here! Located just off the main strip, it's so convenient to all the bars and restaurants. All the staff we encountered were wonderful. The room was clean and modern, with housekeeping refreshing it beautifully every day. The breakfast was super tasty. The lagoon pool was divine, where you can order food and drink via a QR code on your pool lounger, and the resort kindly supplies floaties and sand toys for guests to enjoy - a very thoughtful touch! The pool is also a beautiful temperature, so can be enjoyed even on cloudy days. We had a Spa Suite and enjoyed a spa bath on the balcony 2 of our 4 nights, while watching the pouring rain with a glass of wine. Cannot recommend this place more highly - thank you Peppers Beach Club!
Séjour de 4 nuits en mars 2023
Emma a répondu le 27 avr. 2023
Dear Brooke, Thank you for your 5 Star Review! We are thrilled to hear you enjoyed your stay. Warm Regards,EmmaFront Office Manager

10/10 – Excellent

Harry Ernest

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Pool was perfect, we are a couple in our mid 60s however lots of young couples with babys also here, reteraunt was well located adjacent the pool reasonable prices. aslo good for breakfast.
Séjour de 4 nuits en février 2023

10/10 – Excellent

Joanne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Spacious and comfortable rooms
Location was great. Nice walk to main area. Hotel was spacious and clean. Love the pool. We got the room with a spa in the balcony but never needed to use it as pool was at a comfortable temperature.
Séjour de 4 nuits en janvier 2023

10/10 – Excellent

Angela jane

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2022

6/10 – Acceptable

Renato

Voyage de couple
Points forts : Commodités
The property is neat, clean, and tidy but I would not rate it as a fancy resort. The restaraunt and bar closes at 8.30pm so you need to go out for any drinks or food after that. The site is quite small as are the rooms. Staff are fairly new and inexperience (but this is with most properties in hospitality atm). The location is close to the beach and walking distance to most areas in Port Douglas. Nice place to stay but I felt it was overpriced and over sold.
Séjour de 5 nuits en novembre 2022

8/10 – Bien

Mili

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Peppers is a lovely place great service great pool just needs work on breakfast options
Séjour de 4 nuits en novembre 2022

4/10 – Médiocre

Katherine

Voyage en famille
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Was not worth the money at all, had a number of issues
Séjour de 2 nuits en novembre 2022

8/10 – Bien

Richard

Voyage de couple
Points forts : Propreté
Loved the pool. Rooms are getting a little tired.
Séjour de 4 nuits en septembre 2022

10/10 – Excellent

James

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property, location and staff. Would say the breakfast could be improved a little, but otherwise really happy with the place.
Séjour de 2 nuits en septembre 2022

8/10 – Bien

Todd

Voyage de couple
Points forts : Propreté, service et personnel
Great location, easy walk to main street. Staff all helpful and friendly. Overall a great place to stay and enjoy ourselves. Could use Netflix or some other movie channel option. Also card access to rooms instead of keys would be less clunky. Did get bored with the breakfast menu after a week, no buffet so ordering off the same menu. Pool is amazing. A pleasant stay ….
Séjour de 5 nuits en septembre 2022

10/10 – Excellent

Amellia

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property was stunning! I was so sad to leave! Staff was amazing and super accommodating
Séjour de 3 nuits en août 2022

6/10 – Acceptable

Hannah

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The building itself is impressive and the pool area a standout. Improvements that can be made:- - include mini bar in bedroom. Feels like a huge miss and lacks convenience for those staying - food generally, average. Breakfast an absolute rip off and overalls everything was lacking in flavour. Had the ingredients but all very bland and unmemorable. - provide guests with unbrellas. The fact you have to walk to reception in the rain to get an umbrella highlights the need and lack of convenience in the set up here. - security doors - these would be fine if but when your neighbour has no disregard for shutting the door quietly behind them - disruptive - towels - give guests more towels. Not enough - Flattern sand around the pool. Deck chairs on a slant so was the tables.. means you can’t actually use the tables for drinks and food as sliding off everywhere
Séjour de 4 nuits en juin 2022