Intérieur de l’entrée

Pigeon River Inn – Avis

2.5 out of 5
Pigeon River Inn
1931 Parkway, Pigeon Forge, TN

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 1028 avis sur 1862." "
Note de 8 – Bien, d’après 580 avis sur 1862." "
Note de 6 – Acceptable, d’après 161 avis sur 1862." "
Note de 4 – Médiocre, d’après 58 avis sur 1862." "
Note de 2 – Terrible, d’après 35 avis sur 1862." "

9,0/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

8,6/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I felt very safe on this property. The view of the river made sitting on the balcony peaceful. The area is quiet and next to a nice neighborhood. The staff is friendly and accommodating. Clean room and bathroom. The decor made it feel classy all throughout.
Séjour de 2 nuits en mai 2024
Jay a répondu le 27 mai 2024
Thank you for your review. It was a pleasure serving you.

8/10 – Bien

Michele

Points forts : Propreté, état et installations de l’hébergement
Clean, nice place to sit to overlook the river, friendly staff, great value for the price
Séjour de 1 nuit en mai 2024
Jay a répondu le 25 mai 2024
Thanks for your feedback. We are glad you enjoyed your stay and would love to host you again.

10/10 – Excellent

Amanda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Jacuzzi suite was great! The view is breathtaking. Everyone was very friendly, VERY CLEAN. we will definitely be staying again.
Séjour de 2 nuits en mai 2024
dt a répondu le 25 mai 2024
hi, thank you for your time to leave a fantastic review for us, i will pass your feedback quickly to our staff, they really appreciate hearing how good they did to make sure our quest is taken care of, Have a great day

10/10 – Excellent

Mike

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice clean rooms great breakfast
Séjour de 1 nuit en mai 2024
dt a répondu le 25 mai 2024
thank you for sharing such a very nice review and for staying with us, i will pass your comments to all of the staff which will make them happy they did a great job to make sure you were satisfied with your stay, have a great day

10/10 – Excellent

Cynthia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very Clean and the Beds and pillows were very comfortable!
Séjour de 1 nuit en mai 2024
dt a répondu le 25 mai 2024
wow thank you for sharing with us a great review i will pass this on to all the departments to show that you were very satisfied with your stay, we are so happy you enjoyed your stay with us. Have a great day

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
dt a répondu le 26 mai 2024
thank you for your review, we hope to see you again

10/10 – Excellent

T

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
dt a répondu le 26 mai 2024
hi thanks you for a very nice review, we hope next time you are in town and need a place to stay, we can accommodate you on travel arrangements, Have a great day

10/10 – Excellent

Kenneth

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked it because it was on the edge of town, away from all the traffic. Staff was very polite and nice to chat with. The only thing I missed was the limited hdmi ports available in the rooms. Breakfast was good, but wish it could have been mixed up a bit - bacon instead of sausage every day, etc.
Séjour de 6 nuits en mai 2024
Chanice a répondu le 24 mai 2024
Thank you, Kenneth for the kind words. We enjoyed having you and we hope to see you again, real soon.

10/10 – Excellent

Sheila

Points forts : Propreté, commodités et état et installations de l’hébergement.
Staff was very pleasant. Close to shopping.
Séjour de 2 nuits en mai 2024
Chanice a répondu le 24 mai 2024
Thank you for the kind words. It was our pleasure to serve you.

10/10 – Excellent

marshay

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel was nice. The staff was nice. And the room was nice. We had a beautiful view of the water from our balcony. The room has a jacuzzi and a fireplace. There is also a microwave.
Séjour de 1 nuit en février 2024
Chanice a répondu le 23 mai 2024
Thank you so much for your feedback. It was our pleasure serving you and we hope to see you again.

10/10 – Excellent

Melissa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Jay a répondu le 23 mai 2024
Thank you for taking time and leave us excellent rating! We appreciate your feedback and hope to see you back in sooner future .

10/10 – Excellent

TERESA

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
EVERYTHING ABOUT OUR STAY WAS WONDERFUL. THE ROOM WAS VERY CLEAN AND WELL STOCKED. WE ARRIVED 4 HOURS EARLY FOR CHECK IN AND THE ROOM WAS READY AND AVAILABLE FOR EARLY CHECK IN. FROM THE FRONT DESK AT CHECK IN TO THE EASE OF CHECK OUT IT WAS A WONDERFUL EXPERIENCE. I WILL BOOK HERE AGAIN.
Séjour de 2 nuits en mai 2024
Jay a répondu le 22 mai 2024
Thank you, for taking time and leave us excellent rating. We are happy to hear that you enjoy your recent stay and like our location, cleanliness, value for room and our helpful courteous staff. We appreciate your feedback and hope to see you soon.

10/10 – Excellent

Annie

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a very nice and clean place to stay at. Would stay again.
Séjour de 2 nuits en mai 2024
Jay a répondu le 21 mai 2024
Thank you, for taking time and leave us excellent rating. We are happy to hear that you enjoy your recent stay and like our location, cleanliness, value for room and our helpful courteous staff. We appreciate your feedback and hope to see you soon.

10/10 – Excellent

Nikki

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent in every aspect.
Séjour de 3 nuits en mai 2024
Anna a répondu le 21 mai 2024
Thank you for your feedback. We are glad you enjoyed your stay with us and we hope to see you again soon.

10/10 – Excellent

David

Voyage de couple
Nice clean and quiet.
Séjour de 3 nuits en mai 2024
Jay a répondu le 20 mai 2024
Thank you for your review. This positive feedback means a lot, and we wish to say thanks for staying with us.

8/10 – Bien

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
balcony view
Séjour de 2 nuits en mai 2024
Jay a répondu le 20 mai 2024
Thank you for your review. This positive feedback means a lot, and we wish to say thanks for staying with us.

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Chanice a répondu le 18 mai 2024
Thank you for the positive feedback. We hope to see you again real soon.

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed here for one night and it was very nice and worked perfectly for what we needed
Séjour de 1 nuit en mai 2024
Jay a répondu le 16 mai 2024
Thank you so much for the feedback. We hope to see you again soon.

10/10 – Excellent

Matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Would definitely go back
Séjour de 2 nuits en mai 2024
Jay a répondu le 13 mai 2024
Thank you so much for the feedback. We hope to see you again soon.

10/10 – Excellent

Brenda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved being by the water
Séjour de 2 nuits en mai 2024
Chanice a répondu le 12 mai 2024
We appreciate the feedback and hope to see you again.

6/10 – Acceptable

Barbara

Voyage en groupe
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
It was close to everything, manager's recommendations for eating were excellent. My only problem with the room was the heating/cooling unit all the buttons were broken so you didn't know if you were on heat or cool.
Séjour de 3 nuits en mai 2024
Jay a répondu le 12 mai 2024
Thanks for your review. Your concerns have been noted and will be addressed accordingly. Thanks again for staying with us.

10/10 – Excellent

Hannah

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice place
Séjour de 1 nuit en mai 2024
Chanice a répondu le 11 mai 2024
Thank you so much. We enjoyed having you and we look forward to seeing you again.

10/10 – Excellent

Teri

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very well maintained for an older property. Very quiet yet close to everything
Séjour de 3 nuits en mai 2024
Chanice a répondu le 10 mai 2024
Thank you for your feedback. We are glad that you enjoyed your stay, and we look forward to seeing you again.

8/10 – Bien

Wendy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Chanice a répondu le 10 mai 2024
We appreciate the positive feedback, and we look forward to seeing you again.

10/10 – Excellent

Benjamin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything about where the Pigeon River Inn is located is convenient. There are plenty of of dining options and small markets all within walking distance. Many attractions for you to partake in as well. The Inn is fairly well kept aside from Pigeon droppings all over the top floor windows. The staff was pleasant and helpful. I would stay again.
Séjour de 1 nuit en mai 2024
Jay a répondu le 7 mai 2024
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

8/10 – Bien

Miguel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Jay a répondu le 7 mai 2024
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

8/10 – Bien

Janice

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff clean room
Séjour de 1 nuit en mai 2024
Chanice a répondu le 6 mai 2024
Thank you for the feedback Janice. we are happy that you enjoyed your stay with us and we look forward to seeing you again next time.

8/10 – Bien

ERVIN

Nice stay
Séjour de 2 nuits en mai 2024
Anna a répondu le 5 mai 2024
thanks for the review.. we are so glad that you enjoyed your stay with us and we hope to see you again..

8/10 – Bien

Hillary

Voyage en famille
Points forts : Propreté, service et personnel
Run down not appealing on the outside
Séjour de 1 nuit en mai 2024
Chanice a répondu le 5 mai 2024
We appreciate the feedback, we are sorry that you felt that way. However we are continuously improving our services in order to satisfy our customers.

10/10 – Excellent

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice and clean rooms. Check-in was simple. Highly recommend.
Séjour de 1 nuit en mai 2024
Jay a répondu le 5 mai 2024
Thanks for a great review. Making sure you had a great stay was our aim, and we are glad you did. Safe travels.

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Jay a répondu le 9 mai 2024
We are happy that you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Excellent

Louis

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great
Séjour de 5 nuits en avril 2024
Jay a répondu le 4 mai 2024
Thank you for your review. We are glad you had an excellent time here, and we look forward to seeing you again.

10/10 – Excellent

Hunter

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A little loud since so close to main road
Séjour de 1 nuit en mai 2024
Jay a répondu le 4 mai 2024
Thanks for your review. We do suffer from road noise at times, though not frequent. Notwithstanding we are glad you were able to enjoy your stay, and we do hope to host you again soon.

10/10 – Excellent

Ann, Gloucester

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Older hotel but very well maintained. Excellent service and I will always stay here when coming to Pigeon Forge.
Séjour de 5 nuits en avril 2024
Jay a répondu le 5 mai 2024
Thanks for giving us a five-star review. Here at the Pigeon River Inn, we strive to provide the best possible experience for our guests. Your feedback is a testimony to our effort, and we are glad you appreciate. Looking forward to hosting you again.

10/10 – Excellent

Vickie

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The pool was icy cold. There's gentile graffiti painted onto the bridge underpass, other than these things, great place to stay.. good breakfast and convenient location. Rooms were clean and staff was very friendly.
Séjour de 3 nuits en avril 2024
Jay a répondu le 2 mai 2024
Thank you very much for taking the time to leave this positive review of your stay with us, and for the high rating! We appreciate hearing from you, and hope that you will remember us next time you plan a visit to Pigeon Forge.

10/10 – Excellent

Brian

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is very friendly, Checking in was fast and efficient
Séjour de 1 nuit en mai 2024
Chanice a répondu le 2 mai 2024
thank you for your feedback Brian. We look forward to seeing you again.

10/10 – Excellent

Donna

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff, good breakfast, nice clean rooms and great location. Just a great stay!
Séjour de 2 nuits en avril 2024
SG a répondu le 1 mai 2024
Donna, Thank you very much for taking the time to leave this positive review of your stay with us, and for the high rating! We appreciate hearing from you, and hope that you will remember us next time you plan a visit to Pigeon Forge.

10/10 – Excellent

Matthew

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Shower head and fixtures were a bit janky and finicky (could use some new ones) but other than that it was a nice place. Staff was very friendly, proximity to attractions was perfect, and the breakfast was good. We would stay there again. Would've liked to have an in room safe.
Séjour de 4 nuits en avril 2024
Jay a répondu le 30 avr. 2024
Thanks for a great review. We do our best to ensure your stay is a memorable one and we are glad you enjoyed. Looking forward to hosting you again soon.

8/10 – Bien

Paige

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Getting a little older but still very clean, fairly updated and beds were very comfortable. Typical less expensive hotel breakfast. I’d stay here again- it was a great value for the money.
Séjour de 1 nuit en avril 2024
Jay a répondu le 29 avr. 2024
Thanks for posting your review. We appreciate your feedback and would appreciate the honor of hosting you again.

8/10 – Bien

Candice, Cross Plains

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Property was close to lots of attractions and restaurants. A Walgreens was across the street. Hotel was clean and quiet. Not a whole lot of parking options so that was kind of frustrating When the hotel was full. Pool was very small and in the front of the hotel.
Séjour de 2 nuits en avril 2024
SG a répondu le 29 avr. 2024
Thank you for reviewing your stay with us and for the high rating. We appreciate hearing from you. We are glad that you found our location convenient to your activities, and that your stay was comfortable. We will pass your comments about the pool and parking on to the manager.

10/10 – Excellent

Bobbie

Séjour de 1 nuit en avril 2024
Jay a répondu le 18 mai 2024
Thanks for your review. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 – Excellent

Mike

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Jay a répondu le 28 avr. 2024
Thank you for taking time and leave us excellent rating ! We appreciate your feedback and hope to see you soon !

6/10 – Acceptable

Beth

Séjour de 1 nuit en avril 2024
Jay a répondu le 12 mai 2024
Thanks for your review. Glad you had a comfortable stay, and we would like to wish you safe travels.

10/10 – Excellent

Lance

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was super clean and everyone was super nice. The only thing i would change is the coffee.
Séjour de 3 nuits en avril 2024
Carla a répondu le 21 avr. 2024
Thank you for your review. We are pleased you enjoyed your stay, and we take this opportunity to welcome you back on your next visit to Pigeon Forge.

10/10 – Excellent

Patricia

Voyage de couple
Excellent service very nice rooms. Would highly recommend!
Séjour de 2 nuits en avril 2024
Carla a répondu le 21 avr. 2024
Thank you for your review. We are pleased you enjoyed your stay, and we take this opportunity to welcome you back on your next visit to Pigeon Forge.

4/10 – Médiocre

Melanie

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The only good thing about this room was how clean it was. The website listed hot tub as an ammenity, but when we got there, there was not one for general use - only certain rooms had one available. The beds felt like a slab of bricks, and the toilet paper was single ply. We actually checked out at 9pm on the last night of our stay because of how uncomfortable the beds were.
Séjour de 2 nuits en avril 2024
Jay a répondu le 22 avr. 2024
Thank you, Melanie, for taking time and leave us your review. sorry for the miss understanding. We check on our side. We do not advertise hot tub in general area. The bed is Serta plush mattresses. sometimes it is personal preference. All the best for your future stay.

10/10 – Excellent

willie

Points forts : Service et personnel
Séjour de 2 nuits en avril 2024
Jay a répondu le 22 avr. 2024
thank you for taking time and leave us excellent rating! We appreciate your business and hope to see you again.

10/10 – Excellent

Darlene

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A very nice, clean, and convenient place to stay. Morning breakfast also very good.
Séjour de 2 nuits en avril 2024
Jay a répondu le 18 avr. 2024
Thanks for your review. We appreciate your feedback. and yours indicate you were satisfied with your stay here. Thanks again.

6/10 – Acceptable

Justin

Voyage en famille
Points forts : Propreté, commodités
Overall, it was a good stay. We didn’t get a room with a balcony that was unfortunate, the pool is very tiny and our shower was extremely small. The breakfast, however, was very good. Very good selection and a very nice attendant. Overall hotel staff is professional and it was a good experience. Thank you!
Séjour de 1 nuit en avril 2024
Carla a répondu le 18 avr. 2024
We are glad that for the most part you enjoyed your stay. We appreciate the feedback and promise to strive to improve the comfort of our facility.

8/10 – Bien

Samantha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I visit this area multiple times a year, and this was the first time I’ve stayed at this hotel. It was a pleasant stay. The hotel was clean, staff was friendly and no real issues experienced. My only complaint, which is no big deal, but the beds were harder than most. I’d noticed some other reviews stating that also, and found it to be the case for me also. I would stay again.
Séjour de 2 nuits en avril 2024
Chanice a répondu le 17 avr. 2024
We are glad that for the most part you enjoyed your stay. We appreciate the feedback and promise to strive to improve the comfort of our facility.