2 piscines extérieures, piscine chauffée, 9 h à 22 h, cabanas gratuites
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L3 Oasis Hotel – Avis

2 out of 5
L3 Oasis Hotel
2000 N Palm Canyon Dr, Palm Springs, CA

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 210 avis sur 484." "
Note de 8 – Bien, d’après 147 avis sur 484." "
Note de 6 – Acceptable, d’après 62 avis sur 484." "
Note de 4 – Médiocre, d’après 35 avis sur 484." "
Note de 2 – Terrible, d’après 30 avis sur 484." "

8,6/10

Propreté

8,8/10

Service et personnel

8,0/10

Commodités

8,2/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Nicolas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super
Chambre calme, propre et qui semble avoir été récemment rénovée. Personnel sympathique et accueillant. Un peu excentré mais le centre ville de Palm Springs reste tout de même accessible à 20min de marche. Petit point négatif : La chambre n'a pas été nettoyée lors de notre court séjour et on nous a indiqué qu'il aurait fallu demander le room service la veille à la réception (c'est le seul hôtel ou cela nous est arrivé lors de notre voyage en Californie)
Séjour de 2 nuits en novembre 2023
L3 Oasis Hotel a répondu le 12 déc. 2023
Hello Nicolas, We appreciate your feedback, yes our hotel is a few minutes driving wise from our beautiful Downtown Palm Springs area. We hope you enjoyed your stay, and we look forward to seeing you in the near future.

10/10 – Excellent

Benoit

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hôtel très sympa, belle piscine, il y en a même deux ;) chambre vraiment calme et propre. Certains commentaire te dise le contraire mais c’était une très bonne nuit pour nous. Facile pour le stationnement. Séjour last minute, bon deal sur expédia. On recommande ;)
L3 a répondu le 23 oct. 2023
Dear Benoit:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 – Terrible

dimitri

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Trop cher pour ce que c’est , aucun intérêt
Hôtel beaucoup trop cher pour la prestation. Plus de 300usd la nuit pour un motel banal où ils ont juste changé le sol et acheté des meubles neufs. Pas de service de chambre, lit pas fait, alarme s’est déclenché dans la chambre ( sans aucune fumée), et suivi d’un flash qui est resté toute la nuit… pas d’ascenseur pour monter les valises, couloirs sales . Cela aurait été très bien pour un motel à 125usd la nuit, mais nous avons payé 700usd pour 2 nuits.
Séjour de 2 nuits en mars 2022
L a répondu le 25 mars 2022
Dear Dimitri: We are sorry to hear the hotel was not what you expected. Your feedback is extremely valuable to us, as we strive to improve with each and every day. We hope in the near future you will give us another chance. Best Regards, Guest Services

10/10 – Excellent

peter

Voyage de couple
Points forts : Commodités
Perfect stay in a clean en quit place. Only a few blocks away from the shops en restaurants
Séjour de 1 nuit en mai 2024
L3 a répondu le 26 mai 2024
Hi Peter:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

magdalena

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
L3 a répondu le 25 mai 2024
Hi Magdalena:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 – Terrible

Qiana

Voyage en famille avec de jeunes enfants, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
They need to work out their situation with expedia and the payment. if they dont accept deposits or payment plans then don’t advertise that!
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Alan

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Ignacio / GM a répondu le 21 mai 2024
Hello AlanThank you for your review, I'm sorry your experience did not quite match your expectations. I would love to know why, so that we can deliver a better experience next time. You may reach us anytime. Again thank you for your time

10/10 – Excellent

Regina Nunes

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice ! Adorable!
Séjour de 1 nuit en mai 2024
L3 a répondu le 19 mai 2024
Hi Regina:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Kevin A.

Very nice place to stay
Séjour de 1 nuit en mai 2024
L3 a répondu le 19 mai 2024
Hi Kevin:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Chad, New Braunfels

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 2 nuits en mai 2024
L3 a répondu le 16 mai 2024
Hi Chad:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Ron

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
L3 a répondu le 15 mai 2024
Hi Ron:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Laurie

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet, clean comfortable, easy parking, good location
Séjour de 1 nuit en mai 2024
L3 a répondu le 14 mai 2024
Hi Laurie:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Amanda

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lois at the front desk was amazing! Seamless check in.
Séjour de 1 nuit en mai 2024
L3 a répondu le 8 mai 2024
Hi Amanda:We are so happy you enjoyed your stay with us and that Lois made your check-in seamless. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Juana

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s a good place to stay
Séjour de 2 nuits en mai 2024
L3 a répondu le 8 mai 2024
Hi Juana:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon.Best Regard,L3 Oasis Hotel

10/10 – Excellent

LONDY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Front desk was amazing she was very helpful and nice
Séjour de 1 nuit en mai 2024
L3 a répondu le 4 mai 2024
Hi Londy:We are so happy you enjoyed your stay with us and our front desk was very accommodating. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 – Médiocre

Leanne

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property is photographed well but please do not expect what you see. Overall, this place is dirty and poorly updated. The water in our room didn't run properly (would pucker out every time it was turned on, shower didn't drain, etc.), the tv didn't work and the wifi didn't work for more than half of my stay. The deposit required through expedia meant nothing, they ended up charging me the full amount (plus $250 deposit - which is normal) when I checked in. Their response when I questioned it was, "Yea, this happens all the time. Next time dont book with a third party vendor." Just poor experience overall. I will not be back.
Séjour de 4 nuits en avril 2024
L3 a répondu le 4 mai 2024
Leanne:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Wesley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en avril 2024
L3 a répondu le 2 mai 2024
Hi Wesley:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Mark

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was nice, bed could have been more comfortable and pillows were very poor quality. Pool was always empty, which was nice.
Séjour de 2 nuits en avril 2024
L3 a répondu le 2 mai 2024
Hi Mark:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 – Acceptable

stefania

Voyage en famille
Points forts : Service et personnel, commodités
The beds are way small for 2 people. Beds are so uncomfortable. No flexibility for late check out. Rooms are too small.
Séjour de 2 nuits en avril 2024
L3 a répondu le 2 mai 2024
Hi Stefania:We are sorry your stay was not what you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

8/10 – Bien

juan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Muy limpio y confortable
Séjour de 3 nuits en avril 2024
L3 a répondu le 2 mai 2024
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Judson

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Reasonable, clean and quiet
Séjour de 1 nuit en avril 2024
L3 a répondu le 2 mai 2024
Hi Judson:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Juan

Séjour de 1 nuit en avril 2024
L3 a répondu le 28 avr. 2024
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 – Médiocre

Juan

Voyage de couple
Points forts : Service et personnel
The shower had hair ( looked like pubic hair) stuck in the drain that caused the shower to fill. Room was not vacuumed welll as there was hair on the floor near the sink. Pillow cases had stains.
Séjour de 1 nuit en avril 2024
L3 a répondu le 27 avr. 2024
Hi Juan:We are sorry your stay was not everything you expected. The issues you mentioned have been brought to the attention of our Housekeeping Manager. Thank you for your feedback!L3 Oasis Hotel

10/10 – Excellent

Nancy

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice pools, clean property, comfortable beds.
Séjour de 1 nuit en avril 2024
L3 a répondu le 25 avr. 2024
Hi Nancy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Rosaleen

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the hotel, very clean and felt safe. Where our hotel was located was along a main road so it was a little noisy. Overall I would come back! Maybe with a mountain view next time.
Séjour de 4 nuits en avril 2024
L3 a répondu le 24 avr. 2024
Hi Rosaleen:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Doniecee

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had a team stay here for a few nights and they loved it. No complaints. :)
Séjour de 2 nuits en avril 2024
L3 a répondu le 17 avr. 2024
Hi Doniecee:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 – Acceptable

Sherrilyn

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Price was way too high due to Coachella. During our stay it appeared they were low occupancy. Our room never got cleaned during our stay. We were informed they did not allow for late checkout. Again, the parking lot was empty and felt like very low occupancy. I expected more, especially paying peak rates. Dissapointed.
Séjour de 2 nuits en avril 2024
Ignacio / GM a répondu le 15 avr. 2024
Hello Sherrilyn:Thank you for your review, I'm sorry to hear you had a frustrating experience, I really appreciate you bringing these comments to my attention.I do apologize that our housekepping service did not satisfy your expectations.Talking about late check outs, we were sold out for the days you stayed with us, not having the parking lot did not represent at the time the real occupancy of the hotel.I would appreciate another chance to earn your business. Please call me or ask for me next time you’re at Palm Spings.Ignacio Hernandez

8/10 – Bien

Brian

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The photos they have up are not with the hotel looks like. The property is old and outdated.
Séjour de 1 nuit en avril 2024
L3 a répondu le 17 avr. 2024
Hi Brian:We are sorry your stay was not everything you expected. Thank you for your feedback!L3 Oasis Hotel

10/10 – Excellent

Cristin

Points faibles : Service et personnel
I did not like that. They charge you a fee for the pool even if you check in in the evening and you’re not using the pool so watch it.
Séjour de 1 nuit en mars 2024
L3 a répondu le 11 avr. 2024
Hi Cristin:We are sorry that the Resort Fee was not explained. Thank you for your feedback!Best Regards,L3 Oasis Hotel

4/10 – Médiocre

Anthony

Séjour de 1 nuit en avril 2024
L3 a répondu le 28 avr. 2024
Hi Anthony:We are sorry your stay was not everything you expected.Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Angelic

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Always my go to when visiting Palm Springs
Séjour de 2 nuits en avril 2024
L3 a répondu le 11 avr. 2024
Hi Angelic:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 – Terrible

JaeCe

Voyage en groupe
Points faibles : Commodités
Pay a little more & stay somewhere else.
Séjour de 3 nuits en avril 2024
L3 a répondu le 11 avr. 2024
Hi Jaece:We are sorry to hear you were unhappy with your stay. We appreciate your feedback!Best RegardsL3 Oasis Hotel

10/10 – Excellent

Jane, Westminster

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff. Large comfortable room with fridge, coffee pot, smart tv. Snack area in lobby has microwave and toaster, plus numerous snacks to buy/prepare. Two swimming pools with lots of lounge areas and cabanas, plus hot tub. Really had everything we needed. Thumbs up!
Séjour de 2 nuits en avril 2024
L3 a répondu le 11 avr. 2024
Hi Jane:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Michele

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I pre requested 1st floor room due to health issues and that's exactly what I got. Check in staff was very friendly. I couldn't figure out my TV and there was a lamp that didn't go on. Maintenance was here in less than 5 minutes and it was a very easy fix on the lamp to sync it with the wall switch and the TV was explained to me. Modern clean room.
Séjour de 1 nuit en avril 2024
L3 a répondu le 7 avr. 2024
Hi Michele:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Rick

Séjour de 1 nuit en avril 2024
L3 a répondu le 27 avr. 2024
Rick:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you again soon!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Andrea, Leawood

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We enjoyed our stay. Clean and nice room. We will return.
Séjour de 3 nuits en avril 2024
L3 a répondu le 7 avr. 2024
Hi Andrea:We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 – Acceptable

Meagan

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : État et installations de l’hébergement
If you order through a 3rd party, they will make you pay an extra $75 “resort fee” for WiFi, the pool, etc. which is so dumb. They didn’t clean the pool while I was there for 3 days so I’m not sure where the resort part is.
Séjour de 2 nuits en avril 2024
L3 a répondu le 4 avr. 2024
Hi Meagan:We are sorry your stay was not what you expected. Thank you for your feedback!L3 Oasis Hotel

4/10 – Médiocre

Mary

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Friendly staff
Séjour de 4 nuits en mars 2024
L3 a répondu le 3 avr. 2024
Hi Mary:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 – Acceptable

Evita

Points forts : Propreté
Points faibles : Commodités
This is a well renovated motel. The price point and the property don't match. No elevator. No phones in the room in case you need something. No breakfast or kitchen, yet on the website there's photos of a cute continental breakfast on a bed and in a bedroom. Rooms were clean, but NOT what it you would think from the advertising. One of the most frustrating parts for me were the lack of help from general staff as I was lugging my bags alone down steps. I even asked someone for help, and they walked past me and watched me bring 3 pieces of luggage down by myself. I think if this was a true noted 3 star upfront my expectations would have been set. But for the price, and rating, to show up and experience what I did felt like a bait and switch.
Séjour de 2 nuits en mars 2024
L3 a répondu le 3 avr. 2024
Hi Evita:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 – Acceptable

Arthur

Points forts : Propreté
Séjour de 2 nuits en mars 2024
L3 a répondu le 3 avr. 2024
Hi Arthur:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Diane

Séjour de 3 nuits en mars 2024
L3 a répondu le 20 avr. 2024
Hi DianeLWe are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Valarie

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Liked the location best.
Séjour de 1 nuit en mars 2024
L3 a répondu le 30 mars 2024
Hi Valerie:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 – Bien

Richard

Séjour de 2 nuits en janvier 2024
L3 a répondu le 30 mars 2024
Hi Richard:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 – Terrible

Joseph

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
am writing to express my extreme dissatisfaction with the accommodation experience I encountered during my recent booking at L3 Oasis in Palm Springs, made through Expedia on 3/27/24 Upon arrival at the designated location, I encountered numerous challenges that significantly impacted my stay. Firstly, the difficulty in locating the establishment added unnecessary stress and inconvenience after a long journey. However, the most distressing issue arose upon entering the room. To my horror, I discovered the presence of two cockroaches scurrying around. As someone who suffers from a severe phobia of cockroaches, this was an absolutely terrifying experience. Despite my exhaustion from a grueling 20-hour day, the sight of these pests left me in a state of panic and distress. Regrettably, due to the unbearable conditions, I was unable to stay in the room. I promptly vacated the premises, unable to spend even a single night in the accommodation. Not only did this ordeal cause me immense discomfort and anxiety, but it also deprived me of the rest I desperately needed. Given the unacceptable conditions and the fact that I was unable to utilize the accommodation for its intended purpose, I kindly request a full refund for the booking. It is only fair that I am reimbursed for the entirety of the amount paid, as the circumstances rendered the reservation unusable. I trust that Expedia values customer satisfaction and will take address this matter reasonably
Séjour de 1 nuit en mars 2024
Ignacio / GM a répondu le 30 mars 2024
Dear JosephI'm sorry to hear your stay did not match your expectations. Eventhough we were not informed about the roach issue you mentioned we have started a pest control program, We were happy to move you to a different room where you spent the night with us and if you found any other issue, we will be happy to address it immediately.L3 Oasis Hotel

10/10 – Excellent

Jay Wayne

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Night shift staff went out of his way to get me a ride to the airport!!!!!!! I would still be in Phoenix if it had not been for him! THANKS.
Séjour de 2 nuits en mars 2024
L3 a répondu le 29 mars 2024
Hi Jay:We are so happy to hear you enjoyed your stay and our staff was so accommodating. Thank you for your feedback and hope to see you soon!

8/10 – Bien

Rebecca

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mars 2024
L3 a répondu le 28 mars 2024
Hi Rebecca:We hope your stay was everything you expected. Thank you for your feedback and hope to see you again!Best Regards,L3 Oasis Hotel

10/10 – Excellent

Rena

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful quiet & peaceful. Wonderful staff, updated simple mid mod inspired rooms. Great value for the price. Not a resort but perfect for a 5 day stay . Lovely clean pools, warm hot tubs. Grounds are clean & pretty . Love pools are salt water . Would come again!
Séjour de 4 nuits en mars 2024
L3 a répondu le 27 mars 2024
Hi Rena:We are so happy you enjoyed your stay with us. Thank you for the feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 – Médiocre

Maja

Points faibles : Service et personnel
Séjour de 1 nuit en mars 2024
L3 a répondu le 27 mars 2024
Dear Maja:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

4/10 – Médiocre

Emily

Séjour de 3 nuits en mars 2024
L3 a répondu le 14 avr. 2024
Hi Emily:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,

10/10 – Excellent

Monica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
L3 a répondu le 21 mars 2024
Hi Monica:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel