Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 583 avis sur 1446." "
10 – Excellent
583
Note de 8 – Bien, d’après 414 avis sur 1446." "
8 – Bien
414
Note de 6 – Acceptable, d’après 229 avis sur 1446." "
6 – Acceptable
229
Note de 4 – Médiocre, d’après 105 avis sur 1446." "
4 – Médiocre
105
Note de 2 – Terrible, d’après 115 avis sur 1446." "
2 – Terrible
115
7,8/10
Propreté
8,0/10
Service et personnel
8,0/10
Commodités
7,4/10
État et installations de l’hébergement
8,2/10
Écoresponsabilité
Avis
10/10 – Excellent
Julie
Voyage en groupe
29 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Love this place
Julie
Séjour de 3 nuits en avril 2024
Luz a répondu le 30 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
8/10 – Bien
Danielle
Voyage en famille
19 nov. 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
Xxxxx
Danielle
Séjour de 1 nuit en novembre 2023
10/10 – Excellent
Voyageur vérifié
18 mars 2020
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Toute aimer la picine la propreté de votre établissement ainsi que la gentillesse de votre personnel
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Ruthie a répondu le 25 mars 2020
Thank you for your review. We are happy to hear that you enjoyed our Pool, and that your room was fresh and clean. Glad to hear that our staff met your expectations.
We look forward to seeing you again soon!
10/10 – Excellent
Perez
Voyage de couple
28 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Place was clean close too dinning, shopping and attractions.
Perez
Séjour de 7 nuits en mai 2024
10/10 – Excellent
Juan Carlos
Voyage en famille, Voyage en groupe
26 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Difícil ubicar parqueadero
Juan Carlos
Séjour de 1 nuit en mai 2024
Luz Figueroa a répondu le 28 mai 2024
"Thank you for your feedback. We apologize for any inconvenience you experienced in locating parking. We're constantly working to improve our signage and parking arrangements for a smoother experience. Your input helps us refine our services, and we hope to provide a more seamless parking solution in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
8/10 – Bien
Esther
15 mai 2024
The hotel was what I expected… the only thing I saw that could have been better is mold growing in the shower…. For the price I was satisfied
Esther
Séjour de 4 nuits en mai 2024
Luz a répondu le 16 mai 2024
Thank you for sharing your feedback with us. We're glad to hear that overall, your stay met your expectations and that you found the price satisfactory. However, we're sorry to learn about the issue you encountered with mold in the shower. Ensuring a clean and comfortable environment for our guests is paramount, and we apologize for any inconvenience this may have caused. Rest assured, we will address this matter promptly with our housekeeping team to prevent recurrence. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.
2/10 – Terrible
Gurpreet
Voyage de couple
15 mai 2024
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Each day of our stay here, there were beetles in our room. We tried to deal with it bc everytime we passed the front desk there were long lines. When we did bring it to the attention of the front desk, we were told the manager can only offer us 3k points. Option A was to switch rooms but we did not want to switch rooms since we had only a few hours left of our short stay. when we searched the points- we realized it is equivalent to not even close to half a night’s stay. The manager did not budge. Would not stay here going forward. Also there is a very foul smell when you are in the lobby.
Gurpreet
Séjour de 4 nuits en mai 2024
10/10 – Excellent
megumi
14 mai 2024
megumi
Séjour de 1 nuit en mai 2024
Luz a répondu le 16 mai 2024
Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back again soon for another wonderful experience. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know!
10/10 – Excellent
James
13 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great service
James
Séjour de 1 nuit en mai 2024
Luz a répondu le 16 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!
10/10 – Excellent
Michael
12 mai 2024
Points forts : Propreté
Michael
Séjour de 1 nuit en mai 2024
Luz a répondu le 16 mai 2024
Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back again soon for another wonderful experience. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know!
Thank you for choosing to stay with us during your business trip and for taking the time to share your feedback. We're glad to hear that you found our hotel to be conveniently located and affordable for your needs. It's wonderful to know that you were able to enjoy some leisure time exploring the nearby townscape and visiting the amusement park during your stay. We're also pleased that you found our amenities, like the pool, to be a refreshing break from your work schedule. We strive to provide a comfortable and convenient experience for all our guests, whether they're here for business or leisure, and we're delighted that we could meet your expectations. We hope to welcome you back again in the future for another great stay! If there's anything else we can do to enhance your experience next time, please let us know.
10/10 – Excellent
Brian
9 mai 2024
Points forts : Propreté, état et installations de l’hébergement
Property locale is the best for ESPN
Brian
Séjour de 4 nuits en avril 2024
Luz a répondu le 16 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!
10/10 – Excellent
Adam
Voyage en famille avec de jeunes enfants
9 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Everyone has been very friendly and helpful.
Adam
Séjour de 1 nuit en mai 2024
Luz a répondu le 16 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!
10/10 – Excellent
yarinais
7 mai 2024
yarinais
Séjour de 4 nuits en avril 2024
Luz Figueroa a répondu le 28 mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience. If you ever need anything else, just let us know. We're here to help!
10/10 – Excellent
Daniel, Innisfil
Voyage en famille avec de jeunes enfants
7 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Staff was excellent and very accommodating
Daniel
Séjour de 3 nuits en mai 2024
Luz a répondu le 16 mai 2024
Thank you for your kind words! We're delighted to hear that you found our staff excellent and accommodating during your stay. Providing exceptional service to our guests is always our top priority, and we're glad to hear that we succeeded in making your experience a positive one. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back again soon!
10/10 – Excellent
soomin
6 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
I like it
soomin
Séjour de 1 nuit en mai 2024
Caitlin a répondu le 7 mai 2024
Thank you so much for you're kind words! We're thrilled to hear that you enjoyed your recent stay with us!
10/10 – Excellent
Jason
6 mai 2024
Jason
Séjour de 1 nuit en mai 2024
Luz Figueroa a répondu le 28 mai 2024
We're overjoyed to receive your 5-star review! It means the world to us that you enjoyed your stay. Should your travels bring you back this way, we'd love to welcome you again for another exceptional experience!
10/10 – Excellent
Tina
Voyage de couple
6 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property was clean. Breakfast was delicious. Shuttle to and from the Disney and Universal is convenient. Staff at the front desk were friendly and helpful.
I would recommend this hotel for anyone traveling with children or an adult getaway.
Tina
Séjour de 8 nuits en avril 2024
Caitlin a répondu le 7 mai 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our property, breakfast and shuttle! Our team strives to provide friendly and helpful service to all our guests. We appreciate your recommendation and hope to welcome you back to our property in the future!
10/10 – Excellent
Anthony
6 mai 2024
Points forts : Propreté, état et installations de l’hébergement
Anthony
Séjour de 2 nuits en avril 2024
Caitlin a répondu le 7 mai 2024
Thank you so much for your review! We're thrilled that you enjoyed your experience hear on property!
10/10 – Excellent
Anju
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple, Voyage en groupe
5 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
I really loved staying at this hotel. Very convenient to a lot of things. Including family I come to visit often. ALL the staff was very nice and welcoming and friendly. Stephanie, Victoria, Daniela and Amal were all very nice and helpful and there if I needed something. Planning to stay here again very soon.
Anju
Séjour de 1 nuit en avril 2024
Caitlin a répondu le 7 mai 2024
We're thrilled to hear you loved your stay! Thank you for your kind words about our staff- well be sure to pass them along! Looking forward to welcoming you back soon!
10/10 – Excellent
Jennifer
Voyage en famille
3 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
I stayed here for 9 days while my daughter was attending her cheerleading competition at ESPN. The stay was excellent I came back to a cleaned room everyday. The staff was very accommodating when we needed a late checkout because our flight was delayed going home. Will stay here again in the future.
Jennifer
Séjour de 9 nuits en avril 2024
Caitlin a répondu le 7 mai 2024
We are delighted to hear that you had an excellent stay! Thank you for choosing us and sharing your experience! We look forward to welcoming you back in the future!
8/10 – Bien
Michel
3 mai 2024
Michel
Séjour de 6 nuits en avril 2024
Luz Figueroa a répondu le 28 mai 2024
Thank you for taking the time to share your feedback with us! We're glad to hear that you enjoyed your stay overall. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We appreciate your support and hope to have the opportunity to exceed your expectations in the future!
10/10 – Excellent
Scott
3 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Front desk and bar staff very friendly
Scott
Séjour de 1 nuit en mai 2024
Luz a répondu le 3 mai 2024
Thank you for your kind words! We're thrilled you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful experience!
10/10 – Excellent
Erica
Voyage de couple
1 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
It was a very nice place to stay.
Erica
Séjour de 2 nuits en avril 2024
Luz a répondu le 3 mai 2024
We're delighted you enjoyed your stay! Thank you for choosing us. We look forward to hosting you again in the future!
8/10 – Bien
PAOLA, HIALEAH
Voyage en famille avec de jeunes enfants
30 avr. 2024
Points faibles : Propreté, état et installations de l’hébergement
Staff is very friendly and nice. Property needs updating. The rooms had a particular old smell to them. But front desk ladies were out of their way great to deal with.
PAOLA
Séjour de 2 nuits en avril 2024
Luz a répondu le 3 mai 2024
Thank you for your feedback. We're glad to hear you found our staff friendly and accommodating. We appreciate your comments about the property, and we'll take them into consideration as we strive to improve. We apologize for any inconvenience caused by the room's smell and assure you we're working to address this issue. We hope to have the opportunity to welcome you back for an even better experience in the future.
8/10 – Bien
Julissa
Voyage en famille
29 avr. 2024
Points forts : Propreté, commodités
Good. Breakfast really good, worth to pay the extra.
Julissa
Séjour de 1 nuit en avril 2024
Luz a répondu le 30 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
10/10 – Excellent
Deborah
Voyage de couple
28 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Satisfecha
Deborah
Séjour de 3 nuits en avril 2024
Luz a répondu le 30 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 – Terrible
Lamakia
24 avr. 2024
Towels was dirty with hair all over them room did not look like the pictures I checked out 10 minutes after going into the room and was charged for a full night sink had tooth paste residue do not waste your time
Lamakia
Séjour de 2 nuits en avril 2024
Luz a répondu le 30 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
8/10 – Bien
Janeth
Voyage en famille
24 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
El hotel esta bien ubicado, hay transporte para ir y regresar de los parques y también hay lugares para comer cerca.
Janeth
Séjour de 4 nuits en avril 2024
Luz a répondu le 25 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
10/10 – Excellent
Kayla
23 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
I loved the atmosphere everyone was so friendly and kind I am very pleased with my stay shoutout to the bartender she was amazing. I will definitely recommend I will be back.
Kayla
Séjour de 4 nuits en avril 2024
Holiday Inn SW Celebration Area a répondu le 24 avr. 2024
Thank you so much for your feedback! We hope to see you again very soon.
10/10 – Excellent
Christopher
Voyage en famille avec de jeunes enfants
22 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Front desk was great!
Christopher
Séjour de 1 nuit en avril 2024
Holiday Inn SW Celebration Area a répondu le 24 avr. 2024
Thank you so much for your feedback! We hope to see you again very soon.
8/10 – Bien
Scott Alan
22 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Good
Scott Alan
Séjour de 1 nuit en avril 2024
Luz a répondu le 22 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 – Terrible
Yolanda
Voyage de couple, Voyage d’affaires
21 avr. 2024
Points faibles : Propreté, commodités
I understand that ppl come and go but this place has roaches okay I live in Orlando and under stand this I don’t have no roaches so when I come to stay where I’m spending money the last thing I want to see is a roach it’s nasty and I will never stay there again
Yolanda
Séjour de 3 nuits en avril 2024
Luz a répondu le 22 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
10/10 – Excellent
Ralph
21 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Awesome stay great staff
Ralph
Séjour de 1 nuit en février 2024
Luz a répondu le 22 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 – Terrible
Brent
19 avr. 2024
Points faibles : Propreté, état et installations de l’hébergement
I do not know how this hotel was rated excellent on Expedia.
I rarely leave reviews, room stunk, bathroom grout was filthy, room very outdated, does not look like the room in the pictures.
Very ran down.
Brent
Séjour de 1 nuit en avril 2024
Luz a répondu le 22 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,The Front Office Team
10/10 – Excellent
Maria, Riverview
Voyage en famille
18 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Me gustó todo. Empleados muy amables. Gracias Lorenzo y Gina!
Maria
Séjour de 2 nuits en avril 2024
Luz a répondu le 22 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
8/10 – Bien
ERIK
15 avr. 2024
Points forts : État et installations de l’hébergement
The rooms were clean. I like the balcony. It was relaxing compared to the crazy outside.
ERIK
Séjour de 1 nuit en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 – Excellent
James, Welland
Voyage en famille
15 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
We had a three day stay. Upon our arrival the entrance to the property was very clean and welcoming. The front desk staff was courteous. the building and rooms were nice, clean and refreshing. The Property is well lit with lots of parking. I felt safe walking around the property at all times, night and day. I never used the pool, but the pool area is beautiful. Our stay was very pleasant. If I'm ever back in the area I would definitely stay at this hotel. I highly recommend this property.
James
Séjour de 3 nuits en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 – Excellent
Alain
15 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Sabrina at the reception is the BEST!
Alain
Séjour de 1 nuit en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 – Excellent
Amanda
15 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
This property was close to all major Orlando attractions, has a really nice and large pool, good parking for guests, and close to restaurants and shops.
Amanda
Séjour de 1 nuit en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
8/10 – Bien
Armando
15 avr. 2024
Bathrooms were not cleaned / hair left in showers and sinks
Armando
Séjour de 1 nuit en avril 2024
Luz a répondu le 18 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Caitlin ThomasFront Office ManagerHoliday Inn Orlando SW Celebration Area
2/10 – Terrible
Cynthia
Voyage en famille
14 avr. 2024
Points faibles : Propreté, état et installations de l’hébergement
Make sure you get there early so you can get parking & look at your room too since there are cockroaches.
Cynthia
Séjour de 2 nuits en avril 2024
Luz a répondu le 18 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Ruth M.Front Office ManagerHoliday Inn Orlando SW Celebration Area
10/10 – Excellent
Maria
Voyage en famille avec de jeunes enfants, Voyage en famille
14 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
The staff were absolutely amazing. Didn’t get their name but the 3 ladies at the front desk of the night of April 13th. They went above and beyond to get us what we needed regardless the time and how many other people may have been there. Magnificent customer service.
Maria
Séjour de 1 nuit en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 – Excellent
Ramon
Voyage en famille, Voyage de couple
14 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Recomendaciones pues volvemos
Ramon
Séjour de 5 nuits en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
6/10 – Acceptable
Heather
Voyage de couple
14 avr. 2024
Points forts : Propreté, commodités
It was quiet, friendly, good location for dining & sights. In terms of cleanliness 2 long blacks hairs found in bathroom. Doesn't give me confidence area was well cleaned.
Heather
Séjour de 2 nuits en avril 2024
Luz a répondu le 18 avr. 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.
10/10 – Excellent
Wassim
Voyage d’affaires
12 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Better than expected
Wassim
Séjour de 2 nuits en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 – Excellent
Brandon, Middletown
8 avr. 2024
Brandon
Séjour de 3 nuits en avril 2024
Luz a répondu le 30 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 – Terrible
Stefani
8 avr. 2024
Stefani
Séjour de 1 nuit en avril 2024
Luz a répondu le 18 avr. 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.
10/10 – Excellent
Irinesly
7 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
La housekiping (Adriana Cardona 2 building 8vo piso) es super atenta siempre pendiente a q todo este limpio y atenta con los huespedes, yo fuy esta vez con una pierna enyesada y ella todo el tiempo pendiente a si necesitaba algo y si estaba bien. En front desk hay un muchacho (pelo largo) q se porta super bien atento en todo momento siempre pendiente a q todo estuviera bien y q me sintiera agusto. Deveras el hotel se merece las 5 estrellas tienen un personal super bueno.
Irinesly
Séjour de 2 nuits en mars 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 – Excellent
Julia
Voyage en famille avec de jeunes enfants
7 avr. 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
All the staff was amazing. Veronica was able to accommodate us and checked us in early after we had a long drive to Kissimmee. Room was clean, pool was great. Breakfast was good. I have no complaints. Will definitely stay again when I come back down.
Julia
Séjour de 4 nuits en avril 2024
Luz a répondu le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!