Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 603 avis sur 1007." "
10 – Excellent
603
Note de 8 – Bien, d’après 211 avis sur 1007." "
8 – Bien
211
Note de 6 – Acceptable, d’après 86 avis sur 1007." "
6 – Acceptable
86
Note de 4 – Médiocre, d’après 57 avis sur 1007." "
4 – Médiocre
57
Note de 2 – Terrible, d’après 50 avis sur 1007." "
2 – Terrible
50
9,0/10
Propreté
8,8/10
Service et personnel
8,4/10
Commodités
8,8/10
État et installations de l’hébergement
8,8/10
Écoresponsabilité
Avis
10/10 – Excellent
Maryse
Voyage en famille
17 mars 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Maryse
Séjour de 1 nuit en mars 2020
John V. a répondu le 20 mars 2020
Maryse,
Thank you for staying with us and providing feedback about your recent stay. We are pleased that you enjoyed your stay with us. We look forward to seeing you on your next trip.
8/10 – Bien
christophe
Voyage en groupe
29 déc. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
christophe
Séjour de 4 nuits en décembre 2019
10/10 – Excellent
Gerardo
27 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Gerardo
Séjour de 1 nuit en mai 2024
Atorres a répondu le 27 mai 2024
Thank you for a great response. We hope you had a great stay, and we look forward to having you again.
10/10 – Excellent
Tasha
Voyage de couple
26 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was friendly
Tasha
Séjour de 1 nuit en mai 2024
Atorres a répondu le 27 mai 2024
Thank you for your kind words about our staff. It brings us joy to know their hard work paid off
10/10 – Excellent
Debra
Voyage en famille, Voyage d’affaires
19 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice location.
Debra
Séjour de 1 nuit en mai 2024
Atorres a répondu le 20 mai 2024
Thank you for your response. We are happy to know you had a great time. Please come back again.
10/10 – Excellent
Heather
Voyage de couple
19 mai 2024
Points forts : Commodités
Amy was amazing, as she checked us in. She was very kind and made us feel welcome. We enjoyed our conversation with her about FSU. The room was spotless, the property was lovely and close to everything! We had a great stay!
Heather
Séjour de 1 nuit en mai 2024
Atorres a répondu le 20 mai 2024
Thank you for your response. We are happy to know you had a great stay. Please come back again
6/10 – Acceptable
Johanna
14 mai 2024
Points forts : Commodités
wouldve been better if it had free breakfast
Johanna
Séjour de 1 nuit en mai 2024
Atorres a répondu le 15 mai 2024
Thank you for your review and feedback. We do have a separate charge for breakfast but we also have packages online that include breakfast. We do ensure this transparency on our website. We are hopeful you will join us again in the future.
10/10 – Excellent
Willie
13 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Food Was Excellent & The Hotel Is Very Quiet & Cozy.
Willie
Séjour de 1 nuit en mai 2024
Atorres a répondu le 15 mai 2024
Thank you for a great review and we hope to see you again soon!!!
10/10 – Excellent
Rajesh
12 mai 2024
Rajesh
Séjour de 1 nuit en avril 2024
Atorres a répondu le 15 mai 2024
Thank you for a great response and we hope to see you again in the future.
10/10 – Excellent
Jasmine
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
12 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very easy
Jasmine
Séjour de 1 nuit en mai 2024
Atorres a répondu le 13 mai 2024
Thank you for your recent stay with us. We are hopeful that you will continue to travel with us in the future.
10/10 – Excellent
Julia
Voyage de couple
11 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was perfectly clean and efficient for our needs
Julia
Séjour de 3 nuits en mai 2024
Atorres a répondu le 13 mai 2024
Thank you for your recent stay, We are happy to hear you gave us a 5. We are hopeful that you will visit us again in the future.
10/10 – Excellent
Ferdows
10 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean
Ferdows
Séjour de 2 nuits en mai 2024
Atorres a répondu le 11 mai 2024
Thank you for your response
8/10 – Bien
Gregory
Voyage en famille
10 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
I was very disappointed that the staff denied my family the continental breakfast on the premise we used a third party app to book the room. That's not what was advertised or explained during check-in.
Gregory
Séjour de 2 nuits en mai 2024
Atorres a répondu le 10 mai 2024
Thank you for giving us the feed back. We are very sorry to hear about the issue with breakfast. This is a separate charge for all guest. We hope that you had a safe travel and hope to hear from you soon.
8/10 – Bien
Rodney
Voyage d’affaires
7 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No place to charge an EV on site
Rodney
Séjour de 1 nuit en mai 2024
Atorres a répondu le 8 mai 2024
Hello and thank you for your feedback. I am truly sorry that our location is unable to provide EV charging stations at the moment. We hope you had a great stay and we hope to see you again soon
6/10 – Acceptable
Laura
Voyage en famille
6 mai 2024
Points forts : Service et personnel
The hotel is nice, but our room smelled like mold.
Laura
Séjour de 3 nuits en avril 2024
Atorres a répondu le 8 mai 2024
Hello and thank for your recent stay with us. We are sorry to hear about the issue you had in your room. I have forwarded this to our housekeeping department and we are sure to make any corrections needed
8/10 – Bien
Kenneth
1 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kenneth
Séjour de 1 nuit en avril 2024
Atorres a répondu le 8 mai 2024
Thank you for your feedback. We are happy to know that you enjoyed your stay and we are hopeful you will come back again
8/10 – Bien
Tag
Voyage en famille avec de jeunes enfants, Voyage d’affaires
28 avr. 2024
Points forts : Propreté, service et personnel et commodités.
Staff very nice. Breakfast sign was hidden. Ironing board was broken and almost useless. Very clean though.
Tag
Séjour de 1 nuit en avril 2024
Atorres a répondu le 2 mai 2024
Thank you for you rrecent stay and feedback. We are hopeful you will visit us again in the future
10/10 – Excellent
Jesse
26 avr. 2024
Jesse
Séjour de 2 nuits en avril 2024
Atorres a répondu le 2 mai 2024
Thank you for a great score. We hope that you will revisit again in the future.
6/10 – Acceptable
Orlando
25 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was good
Orlando
Séjour de 2 nuits en avril 2024
Atorres a répondu le 26 avr. 2024
Thank you for your feedback and we hope you come back again
10/10 – Excellent
Lauren
25 avr. 2024
Points forts : État et installations de l’hébergement
The hotel was clean and quiet. Exactly what we were looking for.
Lauren
Séjour de 1 nuit en avril 2024
Atorres a répondu le 26 avr. 2024
Thank you for your feedback and we hope you come back again
2/10 – Terrible
Lucas
24 avr. 2024
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The AC is very noise
Lucas
Séjour de 1 nuit en avril 2024
Atorres a répondu le 26 avr. 2024
Sorry for the issue you had with the AC. We will be sure to correct the issue for the next guest
8/10 – Bien
Gavin
23 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was nice overal clean, the staff i had very little interactions but the ones i did have were very pleasant the only 2 knocks i had was that the outelts by my bed was loose and if i plugged one charger in amd then the other they both wouldnt charge. So i had to find the other outlet across the room. And the last one i get it is for safety of the staff but when you come in late the side entrance door wouldn't let you in and you had to walk halfway around the building to get in but otherwise was a great stay and will be back again soon
Gavin
Séjour de 3 nuits en avril 2024
Atorres a répondu le 8 mai 2024
Thank you for your feedback. We are happy to hear that most of your stay was great. We are hopeful in the future you will come again.
4/10 – Médiocre
Lourdes
22 avr. 2024
Lourdes
Séjour de 2 nuits en avril 2024
Atorres a répondu le 13 mai 2024
Thank you for your recent stay and survey. We are sorry we did not provide a 5 but we are hopeful you will continue to travel with us in the future
2/10 – Terrible
REYNALDO
21 avr. 2024
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The room smelled humid because the condensation of the ac kept accumulating in the rug. The hotel needs a renovation asap
REYNALDO
Séjour de 2 nuits en avril 2024
Atorres a répondu le 21 avr. 2024
Hello and thank you for your feedback. We are truly sorry to hear about your experience. I have sent this review to all departments so we can make the necessary changes to assist our future guest
4/10 – Médiocre
Lourdes
18 avr. 2024
Points forts : Propreté, service et personnel
Staff did a great job in communicating back in a timely manner. Property had no water at night for me to shower at night after a full day at work, which was a terrible experience!
Lourdes
Séjour de 1 nuit en avril 2024
Atorres a répondu le 26 avr. 2024
Sorry for the terrible experience with the water. We will notify our engineering team to correct the issue
4/10 – Médiocre
Manuel, Lima
Voyage de couple
16 avr. 2024
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté
On our first morning we found a roach in the shower. We called the operator and she said that someone would come to the room. Two hours later I had to killed and cleaned as I need it to go out. As I was going out I approached the reception, mention the issue and the clerk didn't seem to care. I have photos to prove.
Manuel
Séjour de 3 nuits en avril 2024
Jaclyn Lorigan General Manager a répondu le 16 avr. 2024
thank you for bringing this to our attention; we have shared this feedback with our Executive Management team to help improve. We apologize for any inconvenience this may have caused you.
10/10 – Excellent
Mark
Voyage en groupe
15 avr. 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Can walk to Ross in less than 15 minutes. Staff was friendly. Room was clean and modern.
Concierge texted me so I could get immediate help with anything
Mark
Séjour de 2 nuits en avril 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay with us and for your feedback. We hope you stay with us again soon!
10/10 – Excellent
Shaquanah
15 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Shaquanah
Séjour de 2 nuits en avril 2024
Jaclyn Lorigan General Manager a répondu le 16 avr. 2024
Thank you for staying with us and sharing your experience feedback!
10/10 – Excellent
Mike
14 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, spacious, cable with Hbo. Angel good nice customer service.
Mike
Séjour de 2 nuits en avril 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!
10/10 – Excellent
Loudwige
13 avr. 2024
Points forts : Propreté
Loudwige
Séjour de 1 nuit en avril 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!
10/10 – Excellent
Thomas
11 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Thomas
Séjour de 1 nuit en avril 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!
10/10 – Excellent
Kiriaki
Voyage en famille
11 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel and the staff are wonderful. My only issue was no microwave in the rooms
Kiriaki
Séjour de 5 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon! We are adding microwaves to our suites and corner king rooms; as well we do offer microwaves in the F&B outlets for guests.
6/10 – Acceptable
Monis
Voyage d’affaires
6 avr. 2024
Points forts : Propreté, commodités
Room was missing microwave and the AC was very loud (literally ran like a motor)
Monis
Séjour de 1 nuit en avril 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay and feedback. We are in the process of adding Microwaves to all of our suites and corner king rooms; we do offer microwaves in the F&B outlets to guest.
8/10 – Bien
Fabiola
30 mars 2024
Fabiola
Séjour de 4 nuits en mars 2024
Atorres a répondu le 21 avr. 2024
Thank you for your response. We value your opinion and hope to see you again.
10/10 – Excellent
Cynthia, coraopolis
30 mars 2024
Points forts : Propreté
Cynthia
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 2 avr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.
8/10 – Bien
Shar'Breona
23 mars 2024
Shar'Breona
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 2 avr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.
6/10 – Acceptable
Patrick
23 mars 2024
Didn’t like the attach room doors
Patrick
Séjour de 3 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 2 avr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.
10/10 – Excellent
Alfred
23 mars 2024
Alfred
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 15 avr. 2024
Thank you for your recent stay and feedback. We hope you stay with us again soon!
10/10 – Excellent
jose
18 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was great
jose
Séjour de 3 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!
6/10 – Acceptable
JUDIANNE, Clearwater
18 mars 2024
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
I found a dead roach in the fridge and room wasn’t clean
JUDIANNE
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 2 avr. 2024
Thank you for your feedback our Executive team is reviewing this and we apologize for the inconveniences.
6/10 – Acceptable
Robert Aylin
Voyage de couple
18 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bed and pillows were nice, a/c was extremely loud sounded like a tractor when turning on. Overall was ok, decent rate…
Robert Aylin
Séjour de 2 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback. We apologize for the inconvenience you may have experienced as our AC units do run differently than home AC units; which does make the noise sound louder.
6/10 – Acceptable
Robert, Apopka
16 mars 2024
Points forts : Propreté
My least favorite thing about my stay was that they do not offer breakfast and the cafe downstairs is unappealing and over priced. The pool is right next to I4 highway and was small, unimpressive, and overcrowded with kids. Rooms were clean and the bed was comfortable, but overall not up to the level one would expect from a Hilton.
Robert
Séjour de 2 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay; we apologize for the inconvenience you may have experienced as we certainly do try to live up to our guest expectations.
6/10 – Acceptable
Kenneth, St. Petersburg
Voyage en famille, Voyage d’affaires
13 mars 2024
Points forts : Propreté, service et personnel et commodités.
No microwaves. No privacy in bathroom with barn door style door.
Kenneth
Séjour de 2 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback.
10/10 – Excellent
Renee
12 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Renee
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!
10/10 – Excellent
Ana
12 mars 2024
Points forts : Propreté
Ana
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!
10/10 – Excellent
Jedi
Voyage en groupe
9 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Jedi
Séjour de 1 nuit en mars 2024
Jaclyn Lorigan General Manager a répondu le 2 avr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.
10/10 – Excellent
Rochelle, MADISON
Voyage d’affaires
8 mars 2024
Points forts : Propreté, service et personnel et commodités.
Area of ice machine had a very bad oder, smell of rotting milk
Website said heated pool, but it was definitely NOT heated
Rochelle
Séjour de 4 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback.
4/10 – Médiocre
Lana
7 mars 2024
Lana
Séjour de 4 nuits en mars 2024
Jaclyn Lorigan General Manager a répondu le 2 avr. 2024
Thank you for your feedback and for staying with us! We hope you visit us again soon.
10/10 – Excellent
Fernando, Homestead
Voyage d’affaires
5 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great and quiet!
Fernando
Séjour de 2 nuits en février 2024
Jaclyn Lorigan General Manager a répondu le 18 mars 2024
Thank you for your recent stay and feedback. We hope to have you back again real soon!
8/10 – Bien
Elvira
Voyage de couple
27 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location. I didn't like the shower no hot water only like warm.
Elvira
Séjour de 1 nuit en février 2024
Jaclyn Lorigan General Manager a répondu le 27 févr. 2024
Thank you for staying with us and for sharing your feedback.