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The Kenilworth – Avis

3 out of 5
The Kenilworth
44 Osborne Road, Jesmond, Newcastle-upon-Tyne, England

Avis

7,4

Bien

Note de 10 – Excellent, d’après 29 avis sur 115." "
Note de 8 – Bien, d’après 46 avis sur 115." "
Note de 6 – Acceptable, d’après 24 avis sur 115." "
Note de 4 – Médiocre, d’après 8 avis sur 115." "
Note de 2 – Terrible, d’après 8 avis sur 115." "

8,0/10

Propreté

8,2/10

Service et personnel

8,4/10

Commodités

7,0/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 – Bien

Mathieu, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel!!!!
Super séjour, staff très agréable et serviable, quartier TOP avec tout à coté. 20min a pied du centre de Newcastle. Leur burggers sont trop bon!!!! Je recommande ++++

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel agréable
Très bon hôtel. Jolie décoration intérieure. Ne pas se fier à l'arrière de l'hôtel où se trouve le parking, ne correspond pas avec le devant. Bon petit déjeuner et repas.

10/10 – Excellent

David

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Sh a répondu le 6 nov. 2023
Thank you very much for the review David and we hope to see you again at The Kenilworth!

8/10 – Bien

julie

Points forts : Service et personnel
Not for light sleepers
We stayed here as it was close to the wedding venue we were attending and didn’t seem too expensive. Easy to find and park park at. Check in was easy and the room was spacious and I was grateful for the kettle and teabags/milk and use of hairdryer and ironing board. The downside was the bars downstairs. We were at the front of the building right above the hotel bar and both Friday and Saturday night I struggled to sleep til the partygoers left at midnight. I had the windows shut and the blinds and curtains closed to try drown out the sound but to no avail. I am a light sleeper though. My partner sleeps through anything so he was fine. That was until some guests returned back at 1am Saturday night screaming like idiots at each other. They woke us both up and should learn some respect. The area was great in the day time though. Local amenities, a lovely park and an easy walk or tube to the town centre.
Séjour de 2 nuits en novembre 2022
SH a répondu le 14 nov. 2022
Thank you for your review Julie and your lovely comments about the hotel. We are sorry if you had a disturbed sleep- the room is soundproofed and triple glazed to mitigate any noise (Osborne Road is a busy area in University term time) and we have a night porter who did confront the noisy guests. You are right though- they should have more respect for fellow guests and hotel staff alike, unfortunately all hotels get the odd ones who don't.

10/10 – Excellent

Danielle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, nice decor really friendly staff
SH a répondu le 7 nov. 2022
Thank you Danielle and we're delighted that you enjoyed your stay with us We hope to see you again soon at The Kenilworth!

6/10 – Acceptable

Jeff

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
nice but noisy
it was quite noisy until 1130pm, when the pub cleared. I had no idea when I booked this was above a noisy student pub. Hotel and check in great otherwise
Séjour de 1 nuit en septembre 2022
SH a répondu le 22 sept. 2022
Thank you for your review Jeff and for your nice comments about the hotel. We are in a student area and you unfortunately hit on the return to University so we understand your comments. Our rooms are soundproofed and triple glazed to mitigate noise which generally stops anything filtering through, maybe you had an open window and we hope that this didn't cause you too much inconvenience.

10/10 – Excellent

David

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable stay in quiet, clean, modern room. Friendly staff
Séjour de 2 nuits en avril 2022
SH a répondu le 11 mai 2022
Thank you very much for the great review David and we hope to see you again at The Kenilworth.

8/10 – Bien

Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2022
SH a répondu le 22 mars 2022
Thank you for your review Mark and we hope to see you again at The Kenilworth

10/10 – Excellent

Charles

Points forts : État et installations de l’hébergement, confort de la chambre
Nice hotel
Check in was really nice I arrived early the gentleman on reception was very nice and helpful very informative,room was very clean and had a double bed and a single bed In it I had only asked for a single bed so I was very happy
Séjour de 2 nuits en janvier 2022
SH a répondu le 25 avr. 2022
Thank you for your great review Charles and we are delighted that you enjoyed your stay with us. We hope to see you again on another visit!

6/10 – Acceptable

Voyageur vérifié

The room we stayed in had a lingering cigarette smell.
Séjour de 1 nuit en novembre 2021
SH a répondu le 15 déc. 2021
We are a no smoking hotel with a fine imposed for those few guests who choose to ignore this. We can only apologise if someone had smoked but all rooms are thoroughly aired and cleaned and if we detect smoke we use an anti tobacco bomb to counteract any lingering smells. We do our best to deter this behaviour; it's a shame that the odd inconsiderate person thwarts our efforts.

10/10 – Excellent

Fiona

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Exactly as described. Good value and near to the concert venue I was attending
Séjour de 1 nuit en septembre 2021
SH a répondu le 19 sept. 2021
Thank you very much for the great review Fiona and we hope to see you again!

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Nice but parking a bit frustrating
Honest realistic review. 2 adults, 1 child, 1 large dog Loved the fact that the hotel was dog friendly. Other dogs were their too and it was fine, you didn't hear them. The rooms were quite spacious, en suite was small and very little power in the shower. The room did what we needed it to. It was clean and looked recently decorated. Our room was above the bar (room 4) and was on the main road. We didn't really hear any noise and the bar didn't bother us, they were even kind enough to lend us some wine glasses. The tv had basic freeview and a hairdryer was also in the room. The parking. Pretty poor and the guy on reception was just plain awkward with telling people where to park. As we pulled up, he tried to open our door to ask us to park in a different space. Then once parked up he asked us to move again. The spaces are extremely tight and despite us saying we had a child to get out of a car seat he still insisted we get closer to another car. Also very obvious they prefer certain cars in certain spaces. And after speaking to other guests we found that they were treated too. He would repeatedly speak over us and not listen, even telling me that the caledonian has less spaces (who cares, i wasn't staying there!). This happened each time we came to park up, even asking us to move just one or two inches closer to a van (saying that he knows that the contractors that stay in there that have transit vans might clip the parked cars). Overall, good hotel, parking is poor.
Séjour de 2 nuits en août 2021
SH a répondu le 31 août 2021
Thank you for your review and we are pleased that you enjoyed your stay. We apologise if you were offended by the parking situation but we have to ensure that there is enough parking for all guests. We have a good ratio of parking bays to hotel rooms, better than nearly all other hotels in Jesmond, and we don't charge any extra which most do. Hopefully this didn't detract from your stay and thank you for your kind comments about your room.

8/10 – Bien

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice family run hotel
Enjoyed a clean, spacious, comfortable room, rear facing so away from any traffic noise. Large, fully-opening window a bonus in hot weather. Located close to the town centre so plenty shops, bars and restaurants plus 2 Metro stations within an easy, level walk.
Séjour de 2 nuits en juillet 2021
SH a répondu le 27 juill. 2021
Thank you very much for your review Peter; we are delighted that you enjoyed your stay and hope to welcome you back to The Kenilworth in the future.

10/10 – Excellent

Jessica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2021
SH a répondu le 13 juill. 2021
Thank you very much for your review Jessica and we hope to see you again soon!

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good sized room, free parking but as with all hotels on Osbourne Road a tad noisy with the windows open. But the noise does eventually stop also the air con unit outside the window was noisy. Service was lovely really welcoming. Price was very reasonable and the location is great
Séjour de 1 nuit en juin 2021
SH a répondu le 13 juill. 2021
Thank you very much for your review and we are glad that you enjoyed your stay.

10/10 – Excellent

Martyn

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
2 Night stay in Geordi Land
The hotel staff were amazing nothing to much trouble for them .Rooms spacious and spotless. Close to Metro system Ideal for coast and Central Newcastle
Séjour de 2 nuits en août 2020
SH a répondu le 19 août 2020
Thank you so much for your review Martyn- we are delighted that you enjoyed your stay and hope to see you again at The Kenilworth!

6/10 – Acceptable

Rosie, Warrington

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The welcome and breakfast were great. The room was not clean enough - peanuts in the bedside drawer and coffee stains on dressing table. The shower was not very powerful . Pull out bed not made. Not enough towels.
Séjour de 1 nuit en février 2020

8/10 – Bien

Sally

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Review. December 2019
Room was large and plenty of room, apart from the bed - was ok if on 1 side or the other but was 2 single mattresses to make up a double bed and could be felt if I lay in the middle !! Spacious shower. Clean and tidy. Evening food I ordered was excellent, breakfast was different to the menu in the room but ok. Only down side was the stairs to take my dog out as it was the only choice for 1st thing in the morning as the door to the main hotel was locked and emergency stairs was the only exit. I have difficulty with stairs and there is no lift. Very helpful, friendly staff. Good car parking. An enjoyable stay.
Séjour de 1 nuit en décembre 2019

8/10 – Bien

Nicholas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2019

6/10 – Acceptable

Voyageur vérifié

Séjour de 1 nuit en septembre 2019

8/10 – Bien

Edidiong

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Séjour de 4 nuits en août 2019

8/10 – Bien

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Boys trip
Went up for my son's stag party , so didn't really use the hotel services . Bar was ok and room was clean and comfy enough. Great area to stay.
Séjour de 1 nuit en juillet 2019

8/10 – Bien

Beena

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pleasant stay at an affordable price in a great location.
Séjour de 1 nuit en juin 2019

6/10 – Acceptable

Mrs B

Points faibles : Service et personnel
Fine; it grows on you
It was fine, the place grew on me but overall sight was disappointing as the cat park is st the back of the property so never looks as good. The 2 huge motorbikes and van at the entrance didn’t help, as did the incorrect sign regarding reception and our room but being made up for the 4 of us. Area is close to town which was good, b&b located in a busy road. Breakfast was nice, but not a huge selection to choose from. The owners have obviously made a good effort on presentation but bathrooms and cupboards should be left to air before guests arrived as they smelt stale.
Séjour de 1 nuit en juin 2019

2/10 – Terrible

gary

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Dirty unfinished nightmare parking room was a sham
Séjour de 2 nuits en mai 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel
Staff very friendly and provided information and directions for local area. Room and en-suite was clean. TV and tea coffee station available in room. Was a very comfortable nights sleep.
Séjour de 1 nuit en mai 2019

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La parte antistante dove è situato il bar è in rifacimento, accoglienza e disponibilità di gradimento. Colazione soddisfacente tipica inglese. Camera di buono stato
Séjour de 3 nuits en mai 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Frirndly and helpful staff in a lovely part of Newcastle close to University and city centre. The room was spacious and clean We loved the breakfast! Lots of choice and the bacon and eggs were delicious! Highly Recommended!
Séjour de 1 nuit en avril 2019

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
It is currently be refurbished so bar and restaurant not open, but room clean and hotel is a convenient location. Staff friendly
Séjour de 3 nuits en avril 2019

10/10 – Excellent

Rachael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great little hotel with a relaxed atmosphere
Lovely little hotel located 25 Minutes walk from Newcastle City Centre. Jesmond has lots of bars, restaurants and a small Waitrose on the same street as the hotel. Free parking, bus stop immediately outside and Uber so getting about is very easy. The room was nicely decorated, very clean, had a really comfortable bed and everything we needed. Very relaxed atmosphere and everyone was very helpful and extremely polite. Breakfast was great, tea coffe juices, cerial, yoghurts, toast and cooked options available. Had a lovely 2 night stay and would certainly recommend to anyone wanting a quieter location than the City. Thank you for a wonderful stay.
Séjour de 1 nuit en mars 2019

10/10 – Excellent

Lyndsey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ten out of ten!
Top customer service with a friendly face, nothing too much trouble. Will definitely stay again!
Séjour de 1 nuit en mars 2019

8/10 – Bien

gary

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en février 2019

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2019

10/10 – Excellent

Simon

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en décembre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Arrivati a Newcastle siamo subito arrivati in Hotel, ovviamente non é lussuoso o paragonabili a catene famose, ma trovi “familiare”, puoi chiacchierare tranquillamente di tutto con i dipendenti, che ci hanno aiutato, indicandoci le cose da fare, parcheggio riservato, camera pulita perfettamente e colazione al top , ci hanno cucinato ciò che volevamo, ragazzi ve lo consiglio! Vicino al centro 20 min a piedi senza fretta
Séjour de 1 nuit en novembre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Good value and everything in good condition in room which even had a microwave. Helpful and pleasant staff.
Séjour de 1 nuit en octobre 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent hotel, great location beside all bars in Jesmond.
Séjour de 1 nuit en août 2018

2/10 – Terrible

Michael

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Einmal nie wieder
Positiv: Das Bad war relativ neu und sauber. Negativ: Der Rest des Zimmers war in einem sehr schlechtem Zustand und. Die angebotene Klimaanlage bestand aus einem verschmutzten Ventilator. Das angebotene WLAN haben wir nicht genutzt, da wir schon froh waren, das die Putzfrau uns unser Zimmer zeigen konnte. Im Treppenhaus standen 2 ausrangierte Bett-Matratzen (total eklig). Das Frühstück war besser als erwartet. Zum glück hatten wir nur eine Nacht gebucht.
Séjour de 1 nuit en juillet 2018

8/10 – Bien

HelenA.

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Nice Hotel in Rich Area of Newcastle
This hotel is located in the rich area of Jesmond, off the West Jesmond metro. It offered two double beds, open windows, nearness to Jesmond Dene for walking and zoo, and good restaurants. Only bad was hotel clerk who did not know procedure, difficulty getting in by ringing bell for staff, and some p.m. noise because is by an outdoor bar. Good breakfast--remember you get one hot part as well!
Séjour de 1 nuit en juin 2018

8/10 – Bien

Stuart

Points forts : Propreté, service et personnel et confort de la chambre.
Lovely area, hotel fine. Close enough to Newcastle city centre with the metro stop a short walk away.
Séjour de 2 nuits en juin 2018

6/10 – Acceptable

NRG, Isleworth

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Double bed was on the small side, there was an iron burn on the carpet and the blind was broken so let light in in the morning also the door stuck which is dangerous in case of fire
Séjour de 2 nuits en juin 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
No hot water for shower!
No hot water for shower! Stag party - noise from 3 - 7am. No phone in room. No one in reception. Awful.
Séjour de 1 nuit en mai 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.

8/10 – Bien

ian

Points forts : Propreté, service et personnel et confort de la chambre.
Average
Stayed for a night. The room was a bit battle worn and could do with a makeover but it was clean. The landlord was very pleasant and helpful. Ok for a stopover.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Het is een redelijk net eenvoudig hotel. Wij verbleven er 3 nachten en dat was prima. Er wordt een eenvoudig Engels ontbijt verzorgd, de mensen die er werken zijn gastvrij en vriendelijk. Metro en bus zijn op loopafstand van het hotel.

8/10 – Bien

Jacqueline

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2018

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel et confort de la chambre.
Not sure the target audience
I'm not quite sure who the target audience is for this hotel. The room is stayed in faced over the main street, with a surprising view of a cardboard man waving from the opposite property. It had single glazing so was quite cold and incredibly noisy with traffic and people shouting and screaming (whilst drunk but also in the morning at 8am). Sleep was next to non existent as guests in the room next to mine came in about 2:30am and had a karaoke session for an hour screaming until someone came downstairs banging on their door telling them to respect the other guests. In the morning, 8am, there was no hot water for a shower, resorting to boiling the kettle to pour into the bathroom sink and use a mug as a ladle to wash off the shower gel. I had thought perhaps it was a hotel for people who wish to have a night out in Jesmond so I was quite surprised to see a couple with baby at breakfast. I would not recommend staying here with young children The pros of the hotel were scarce after little sleep and no hot water; the bathroom looked reasonably new and the room was clean enough to meet my expectations. The chap who checked me in was very friendly, which was a good welcome after a 5 hour long journey.

10/10 – Excellent

Les

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A CANNY GAFF.
We went to Newcastle to see old friends and also take in the wonderful SUNDAY FOR SAMMY show,and the Kenilworth provided an ideal setting in view of its proximity to both the town centre (a leisurely 25 minute stroll) and the magnificent Jesmond Dene “Park”. It was a 5-6 hour train ride for us and,unfortunately,we didn’t allow ourselves enough time to really have a good look at Newcastle,which,from past memories,is a marvellous city,full of wonderful people. The Staff at the Kenilworth could not have been more helpful or accommodating — nothing was too much trouble — and they made our short stay an extremely pleasant one. Will definitely stop there again next time we’re up that way.

8/10 – Bien

maria

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Floor boards a little creaky friendly staff clean room and bed basic amenities
Séjour de 1 nuit en février 2018