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EVEN Hotel Brooklyn, an IHG Hotel – Avis

4 out of 5
EVEN Hotel Brooklyn, an IHG Hotel
46 Nevins Street, Brooklyn, NY

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 446 avis sur 1001." "
Note de 8 – Bien, d’après 261 avis sur 1001." "
Note de 6 – Acceptable, d’après 142 avis sur 1001." "
Note de 4 – Médiocre, d’après 72 avis sur 1001." "
Note de 2 – Terrible, d’après 80 avis sur 1001." "

8,4/10

Propreté

8,4/10

Service et personnel

8,0/10

Commodités

8,0/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

VINCENT, Massy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Habitué de New York je séjourne habituellement sur ma Manhattan mais j ai choisi cette fois ci Brooklyn car moins cher J ai adoré le calme du quartier loin du bruit de Manhattan et je dois dire que les nuits en ont été plus tranquilles Par ailleurs l hôtel est à proximité de nombreuses lignes de métro qui permettent de se rendre à Manhattan en 15 à 20 minutes Parfait je recommande cet hôtel
Séjour de 6 nuits en avril 2024

2/10 – Terrible

Guillaume

Voyage en groupe
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Mauvaise foi au check-in
Une chambre avec deux lits réservée...et on nous donne deux chambres d'un lit car plus de disponibilité en nous expliquant que nous avons réservés deux lits mais...pas forcément dans la même chambre !!! Petit déjeuner inclus mais il faut donner du tip...
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Mathis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 8 nuits en octobre 2023
EVEN BROOKLYN a répondu le 7 déc. 2023
Dear Mathis,Thank you for taking the time to tell us about your experience at EVEN BROOKLYN!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.See you soon!

10/10 – Excellent

Andre-Georges

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Silvia

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en mars 2023
Hotel Management a répondu le 31 mars 2023
Dear Silvia, Thank you for staying at EVEN Hotels Brooklyn and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Be Well,EVEN Downtown Brooklyn

8/10 – Bien

Jerome

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bon hôtel de façon générale pour le prix. Propre et personnel très sympathique et aidant. Bon emplacement. Chambre petite, mais avec tous les équipements de base.. On était au 3e étage et entendait/sentait le métro passer. On entendait aussi les gens dans le couloir avec leurs chiens ainsi que la télé de notre voisin de chambre. Mais avec des bouchons d'oreilles, j'ai beaucoup mieux dormi pendant les nuits subséquentes.
General Manager a répondu le 24 déc. 2022
Dear Jerome,Thank you for reviewing your recent stay at EVEN Hotels Brooklyn. We are glad to know you were pleased with our ideal location, thoughtful hospitality and found us to be of great value. However, we are sorry for the noise issues you encountered while here, and in the future, please know our front desk is always available to make your stay as comfortable as possible. It was a pleasure having you here, and we look forward to welcoming you again. Merry Christmas and Happy New Year!Be Well,EVEN Downtown Brooklyn

8/10 – Bien

Pierre-Yves

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
ok
Séjour de 4 nuits en mai 2022
General Manager a répondu le 7 mai 2022
Pierre, thank you for staying at EVEN Hotels Brooklyn and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit. Be Well, Irum Butt, Director of Operations

8/10 – Bien

Meher

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en mars 2022
Director of Operations a répondu le 31 mars 2022
Meher, thank you for the perfect rating! We are overjoyed to learn that your stay was nothing short of exceptional from start to finish. It was a pleasure having you at EVEN Hotels Brooklyn, and we look forward to welcoming you back soon. Be Well, Irum Butt, Director of Operations

10/10 – Excellent

Dominique

Séjour de 2 nuits en février 2022

10/10 – Excellent

Sara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay in Brooklyn!

10/10 – Excellent

Evelyne

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Modern, clean and conveniently located. Please provide porcelain/ceramic crockery instead of disposable cups (and cutlery) in rooms and at breakfast.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Olena, Roswell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Franco

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location.
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Luis, Maitland

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The gym is bigger than you think
Séjour de 3 nuits en mai 2024

6/10 – Acceptable

abbe

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Trisha C. a répondu le 8 mai 2024
Greetings Abbe,Thank you for staying with us at Even Brooklyn and providing feedback on your stay.

6/10 – Acceptable

YAN PING ELYNA

Voyage de couple
Employees at the property were not very friendly. Policy of the property were not accommodating at all. We stayed from 19th April till 23rd April and was due to return again from 30th April till 03rd May. It costs $10 per night to leave luggages there even though we were coming back. After checking out, it costs $1.81 for each piece of luggage as our flight was later in the evening. My friends stayed at Holiday Inn opposite the street and there were no such charges. Policy should be more accommodating. Stay at holiday inn, the rooms are similar quality and complimentary late check out is till 2pm instead of Even hotel which is 12pm. Staff at Even hotel are not accommodating at all. Both are under IHG but much difference in staffs’ attitude.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Richeter

Points forts : Propreté, état et installations de l’hébergement
Séjour de 8 nuits en avril 2024
Trisha C a répondu le 8 mai 2024
Greetings Richeter,Thank you for staying with us at Even Brooklyn and thank you for the 5/5 rating. We hope to have the pleasure of having you stay with us again.

10/10 – Excellent

Jodi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were wonderful; friendly and accommodating. Monique and Matt were especially delightful!
Séjour de 2 nuits en mai 2024
Trisha C. a répondu le 4 mai 2024
Greetings Jodi,Thank you for staying with us at Even Brooklyn. We are happy to learn you enjoyed your time with us. I will be sure to share you kind words with Matt and Monique. We are happy to have them apart of the team.

2/10 – Terrible

Veronica

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was rude, inconsiderate, unprofessional, and lacked empathy. I TRAVELED from New Haven, Connecticut via train and subway, I was told they do not accept Chime or any prepaid cards. When I questioned, why it never was displayed on expedia, they said it should have been, there is nothing they can do to help me, I had to give them another card or sleep on the streets of New York.
Séjour de 1 nuit en mai 2024
Trisha C a répondu le 8 mai 2024
Greetings Veronica,Thank you for recently staying with us at Even Brooklyn. We are sorry that this information was not relayed to you. We appreciate your feedback.

10/10 – Excellent

Emilio, Long Beach

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff made it very simple to check in and out for my stay and were always attentive at the front desk.
Séjour de 3 nuits en avril 2024
Trisha C a répondu le 4 mai 2024
Dear Emilio,Thank you for recently staying with us at Even Brooklyn. We are happy to learn you had a 5/5 stay. We hope to see you again.

10/10 – Excellent

Jackie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Breakfast was excellent and the staff were friendly and helpful. I appreciated the water in the lobby as I couldn’t get the ice/water dispensers on the upper floors to work. I’m not a big fitness person but I did use the foam roller provided in the room! Wish the room had a microwave. The proximity to the 2/3 train was perfect for my trip! Would definitely stay here again
Séjour de 8 nuits en avril 2024
Trisha C a répondu le 4 mai 2024
Greetings Jackie,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. I am glad to learn you enjoyed the breakfast during your stay with us. Your comments, I will share with our breakfast staff. We are also happy to learn that you were able to use some of the in room equipment. We look forward to seeing you on your next trip to Brooklyn.

10/10 – Excellent

Diane

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent location for our needs. Staff was very responsive when we had a problem with our door.
Séjour de 1 nuit en avril 2024
Trisha C. a répondu le 4 mai 2024
Greetings Diane,Thank you for staying with us at Even Brooklyn. We are happy to learn our hotel fit your location needs. I do apologize about the issue you had at the hotel with the door but am happy to learn the staff responded in a timely manner. We hope to see you again.

10/10 – Excellent

Elzbieta

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Bien

Robert

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Stayed for a week obviously resulting in a healthy sized bill so was surprised that following checkout we were advised that to hold our luggage while we went for food would cost $1.60 per item!!!.... It's the little things!
Séjour de 7 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Greetings Robert,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.

6/10 – Acceptable

Maria Vittoria

Points faibles : Propreté
Séjour de 3 nuits en avril 2024
Trisha C a répondu le 4 mai 2024
Greetings Maria,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.

10/10 – Excellent

Marielle

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a great experience . Will come again
Séjour de 3 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Thank you Marielle for sharing your feedback with us. We look forward to seeing you again.

8/10 – Bien

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My son and I stayed for 5 nights. The room was clean and comfortable. The staff were very friendly and helpful. We included the breakfast in our stay, it was a menu of about 8 dishes, and you ordered from a staff member and they cooked it fresh for you. It was a 3 minute walk from parking, and a 3 minute walk to the A line that takes you anywhere you want to go in NYC. All in all a very good stay, and I will choose this hotel again.
Séjour de 5 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Greetings Robert,Thank you for recently staying with us at Even Brooklyn. We are happy to learn that you enjoyed your time with us and enjoyed the breakfast at our hotel. We are glad you were able to use the subway system to get around during your stay. We hope to see you again.

2/10 – Terrible

Marcos

Voyage en groupe
Points faibles : Propreté, service et personnel
Only thing i.liked was the security (using card to access going upstairs) of getting into hotel after hours. Front desk were rude af unprofessional and that goes for the guy in breakfast area.
Séjour de 2 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Dear Marcos,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 – Bien

Golan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the Center area
Séjour de 7 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Dear Golan,Thank you for staying with us at Even Brooklyn. We are glad to learn that your hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.

8/10 – Bien

Graciela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front staff was friendly and helpful. The rooms were big and clean. The beds were comfortable. The breakfast taste good and was made to order. My family enjoyed their stay.
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Rhoda

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel has the decor of a converted hospital room at the price (even for NYC) of a four star establishment. The room was not serviced once during our three night stay despite repeated requests to service it. It lacked basic amenities such as glasses for water in the bathroom, yet charges a nightly “amenities fee.” Bad value, will not stay here again.
Séjour de 3 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Dear Rhoda,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 – Excellent

OLUWAGBENGA, Fort Wayne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service and experience.
Séjour de 3 nuits en avril 2024
Trisha C a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

2/10 – Terrible

Preston

Séjour de 1 nuit en avril 2024

10/10 – Excellent

David, Scarborough

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly and helpful staff, very good gym and a very convenient mini shop in the lobby. Highly recommended, great value for money!
Séjour de 2 nuits en avril 2024

2/10 – Terrible

WORRELL

Voyage d’affaires
Points faibles : Service et personnel, état et installations de l’hébergement
Useless staff
Séjour de 1 nuit en avril 2024
Trisha C a répondu le 4 mai 2024
Thank you for providing your feedback on your stay.

10/10 – Excellent

Leilani

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean,comfortable
Séjour de 3 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

10/10 – Excellent

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Trisha C. a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

4/10 – Médiocre

ELIZABETH

Points forts : Service et personnel
The people were very nice but the property seemed unfinished (e.g, baseboards were ripped off on my floor). Service was meh — I had to ask several times to get help with the coffee maker in my room. But when someone did come he was very nice. Everyowas a little DIY for me - maybe it for others.
Séjour de 3 nuits en avril 2024

8/10 – Bien

daniele

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Trisha C a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Bien

MAXIMILIANO, Doral

Points forts : Propreté, service et personnel
Convenient.
Séjour de 2 nuits en avril 2024
Trisha C a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Bien

Deidre

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was great- the only issue I have is they only have decaf k-cups in room for coffee. I called down to request caffeine and the front desk said they don’t put caffeine in rooms, but I could come downstairs for a complementary cup. I was leaving to catch a flight and walking 6 blocks to the LIRR with a big suitcase. I can’t balance a coffee cup with that and didn’t have time to run up and downstairs. It’s just a silly policy. Please change. Everything else was great!
Séjour de 2 nuits en avril 2024

2/10 – Terrible

Sierra

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 7 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Thank you for providing your feedback on your stay.

10/10 – Excellent

Carrie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was conveniently located.
Séjour de 2 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Dear Carrie,Thank you for recently staying with us at Even Brooklyn and providing feedback on your stay. We are happy to learn that our hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.

8/10 – Bien

Anne

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff were outstanding, welcoming and always willing to give guidance about the city. The gentleman in the dining area was gracious and encouraging. This means a lot when you are travelling to an unfamiliar place. They made me feel at home. My room was clean and fresh. Will definitely visit again.
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Arneice

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really enjoyed the detachable shower head and extra safety bars in the tub. In addition, absolutely loved that you need the room key to operate the elevator. That made me feel safer
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Christine

Séjour de 2 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

8/10 – Bien

Miguel

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
The room needed to be swept and mopped, but after I cleaned it. It was pleasant
Séjour de 4 nuits en mars 2024
Trisha C. a répondu le 4 mai 2024
Greetings Miguel,Thank you for staying with us at Even Brooklyn. I have shared your comments with our housekeeping team.

8/10 – Bien

cindy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Trisha C. a répondu le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.

2/10 – Terrible

Thomas, Miamisburg

Points faibles : État et installations de l’hébergement
The overall rating for the Even Hotel is because they imposed a $25 per night destination fee on our 6 night reservation without informing us before we reserved the room. While they claim we were told in our confirmation letter, that notice could only have been in very small print, if it existed at all! We also prepaid and had a nonrefundable room rate., so telling us about the fee as we are checking in is completely unethical.
Séjour de 6 nuits en mars 2024

6/10 – Acceptable

Cameron

Points forts : Propreté, service et personnel
Hotel Management a répondu le 11 avr. 2024
Thank you for taking the time to rate our hotel, Cameron. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit to Brooklyn - we have no doubt that the next time you would have the wonderful experience that most of our guests have.