Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 502 avis sur 1258." "
10 – Excellent
502
Note de 8 – Bien, d’après 297 avis sur 1258." "
8 – Bien
297
Note de 6 – Acceptable, d’après 179 avis sur 1258." "
6 – Acceptable
179
Note de 4 – Médiocre, d’après 137 avis sur 1258." "
4 – Médiocre
137
Note de 2 – Terrible, d’après 143 avis sur 1258." "
2 – Terrible
143
8,0/10
Propreté
8,0/10
Service et personnel
7,2/10
Commodités
7,6/10
État et installations de l’hébergement
7,6/10
Écoresponsabilité
Avis
10/10 – Excellent
Dominique
Voyage en famille
30 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dominique
Séjour de 3 nuits en décembre 2023
Carlos, GM a répondu le 4 janv. 2024
Thank you for the 5 star review, we are glad you enjoyed your stay and hope to see you again soon.
10/10 – Excellent
Regis
Voyage en groupe
24 mars 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Regis
Séjour de 1 nuit en mars 2023
10/10 – Excellent
STEPHANE
Voyage de couple
24 mars 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Très bon emplacement pour visiter la ville à pied. Bon rapport qualité prix.
STEPHANE
Séjour de 2 nuits en mars 2023
8/10 – Bien
Manon
6 mars 2023
Manon
Séjour de 1 nuit en mars 2023
10/10 – Excellent
Danny
18 janv. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Danny
Séjour de 1 nuit en janvier 2023
Customer Care a répondu le 19 janv. 2023
Danny,Thank you for rating your stay with us.Best,
8/10 – Bien
Pierre-yves
29 oct. 2022
Pierre-yves
Séjour de 2 nuits en octobre 2022
Customer Care a répondu le 26 déc. 2022
Dear Pierre-yves,Thank you for giving us an oppurtunity to be at your service. We thank you for rating your stay with us and look forward to showing you our improvements in the near future. Best,
10/10 – Excellent
Kathy
26 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect location and great price! The only shock we had was how much it costs to park in the parking deck. Everything else was perfect and we would definitely stay there again!
Kathy
Séjour de 2 nuits en mai 2024
10/10 – Excellent
Cynthia
Voyage de couple
26 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The LaQuinta Hotels have been very pleasurable to stay at on our trip this week.
Cynthia
Séjour de 1 nuit en mai 2024
10/10 – Excellent
Deniqua
Voyage en famille
25 mai 2024
Points forts : Propreté, service et personnel et commodités.
I loved the staff everyone was so nice and helpful. They really make yo trip better. Because they know where to go and where you should be as tourists. The hotel is little old and out dated. But the staff was Great GREAT!!!
Deniqua
Séjour de 3 nuits en mai 2024
10/10 – Excellent
Richard, Bonita
22 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great King Room
Richard
Séjour de 4 nuits en mai 2024
Darvonn a répondu le 22 mai 2024
Thank you for your feedback it is greatly appreciated.
4/10 – Médiocre
Maily
Voyage de couple
20 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
They over charged my bill, I tried to call the hotel number 504 598 9977 but they didn’t answer the phone. They picked up 2 times and put me on hold for hours and never get back to me. I tried many calls for days and still couldn’t talked to the hotel customers service.
Very bad service . The hotel very lousy
The room smells bad, everything looks old.
I will never go back to this hotel again.
Maily
Séjour de 1 nuit en mai 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for your review, it looks like the additional charge was for smoking in the room. We are a 100% non smoking hotel.
6/10 – Acceptable
Diana
Voyage en groupe
20 mai 2024
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The toilet was so low. Hard to get in and out of shower. Only one shower head worked. The breakfast was a half hour late. Only hard-boiled eggs and sausage. Waffles, bagels, and cereal. Charged $29.05 at the end of the stay without telling us. Tried to call and waited for 10 minutes the first time. Called a few times after that and would not answer. The nest time was a 20 minute wait.
Diana
Séjour de 1 nuit en mai 2024
6/10 – Acceptable
carlos
Voyage en famille
19 mai 2024
Points forts : Service et personnel
AC Was hot, only one employee in breakfast area, food not ready , no coffee for 30 minutes , 5/17/24 decided just to eat breakfast in restaurant across street on commerce
carlos
Séjour de 3 nuits en mai 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for your review, we are sorry to hear of the issues you had during your stay with us. We will talk with our staff about your issues.
10/10 – Excellent
Irma M.
Voyage de couple
17 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Liked that it was walking distance from Canal Street and French Quarter. Yet far enough from the craziness.
Irma M.
Séjour de 4 nuits en mai 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for the kind review and we are glad you enjoyed the location; we also love that we are close but still away enough to relax.
2/10 – Terrible
Veniese
Voyage en famille
15 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
My experience at this hotel was the absolute worse in all my years of travel. The bed linen was dirty but was disguised and upon discovering the dirty and filthy linen and speaking to a front desk clerk who contacted housekeeping manager to speak with me upon my request. Who later turned out to be the front desk manager, gave me an attitude and no remorse or an apology but instead I got sarcasm when I decided to check out before my stay was over. I would NEVER go back there even if they tore it down and rebuild it.
Veniese
Séjour de 3 nuits en mai 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for your review, we are very sorry to hear about the issues you had during your stay with us. I will speak with both my Manager and Staff about the importance of customer service.
4/10 – Médiocre
Ottmar
Voyage en groupe
14 mai 2024
Points faibles : Propreté, état et installations de l’hébergement
Service und Ausstattung schlecht. Kein Zimmerservice, Volle Mülleimer , keine frischen Handtücher nach 3 Tagen, Klimaanlage funktioniert nicht richtig.
Abwasser kommt aus Waschbecken! X 2 Zimmer !!! Nicht zu empfehlen.
Ottmar
Séjour de 3 nuits en mai 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for your review, we are sorry to hear you didn't enjoy your stay, we let all guest know at check-in that we don't provide daily housekeeping and it must be requested.
2/10 – Terrible
Denisha
Voyage en famille
13 mai 2024
Points faibles : Commodités
This place is very unsafe while on vacation with 5 more young ladies a was in our room 4:00 trying to rob us and the staff did absolutely nothing
Denisha
Séjour de 3 nuits en mai 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for your review, we are sorry to hear about the issues you had. We encourage all of our guest to ensure their doors are closed so someone wont walk into the room like the gentlemen did to you with not having the door closed. Our guest safety is the most important thing to us and we strive to provide that.
4/10 – Médiocre
JESSICA
Voyage en famille avec de jeunes enfants, Voyage en famille
12 mai 2024
Points faibles : Service et personnel
Me and my family drove 9 hours and paid for valet parking. It was time for the event and we requested our vehicle at 7pm and an hour later after missing the event the staff let us know that they had our vehicle at another hotel. My sister was being celebrated for her graduating. I had to uber my other family members.There was no apology. I spoke with the manager the next day and he asked me to write me information down and still has yet to call me. He didnt seem concerned at all. I wouldn't recommend this hotel at all.
JESSICA
Séjour de 2 nuits en mai 2024
Carlos, GM a répondu le 13 mai 2024
Thank you for your review, i will get with our parking company about the situation. I apologize for the issues you had.
2/10 – Terrible
Gregory
9 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The hotel charged me and Expedia charged me still fighting with my credit card company to get back my money
Gregory
Séjour de 5 nuits en mai 2024
Carlos, GM a répondu le 13 mai 2024
Thank you for your review, i see that we went in and refunded your card back on 5/6/24. Please call the hotel if you haven't received it yet.
10/10 – Excellent
Ida
Voyage en groupe
9 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved everything about the hotel. It was quiet and comfortable. The staff was everything, the Breakfast was good. What I didnt like was that the toilet seat was too low, Other than that, it's a excellent hotel. I will return again!!
Ida
Séjour de 4 nuits en mai 2024
Carlos, GM a répondu le 13 mai 2024
Thank you for your review, we are glad you enjoyed your stay with us and hope to see you again soon.
8/10 – Bien
Thomas
Voyage de couple
7 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was near to Bourbon Street and also to the Riverwalk. Outside the Hotel it is a little bit run down. The rooms are quite clean and the beds are comfortable. The service was always frindly. You get an 10$ Kredit for the bar. The Parking is quite near, but it costs 30$ on top per night. There was an mistake with our bill and we wait for our money since May 1st.
Thomas
Séjour de 3 nuits en avril 2024
carlos, gm a répondu le 8 mai 2024
Thank you for your review, Im sorry to hear that you had an issue with your bill, i will look into why you haven been refunded yet.
10/10 – Excellent
John
7 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great Staff and location. The Concierge was the best!
John
Séjour de 5 nuits en mai 2024
Carlos, GM a répondu le 9 mai 2024
Thank you for your review, we are glad you enjoyed your stay with us and hope to see you again soon.
8/10 – Bien
Nelly
7 mai 2024
Great
Nelly
Séjour de 6 nuits en mai 2024
Darvonn a répondu le 7 mai 2024
We appreciate your business and than you for making Laquinta Inn & Suites your choice.
8/10 – Bien
Mark
6 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Most anywhere in NOLA you are close to great food. Side streets are always a bit shady, but I never felt unsafe.
Mark
Séjour de 4 nuits en mai 2024
carlos, gm a répondu le 8 mai 2024
Thank you for the review, we are glad you enjoyed your stay with us and hope to see you again soon.
8/10 – Bien
Ian
Voyage en famille avec de jeunes enfants
6 mai 2024
Points forts : Service et personnel, commodités
The staff was amazing. The area is just, you’ll know when you get there. It’s the same all over that city. Our stay was very quick but quiet. The parking garage is something else, try to self park at least once so you get what I’m saying.
Ian
Séjour de 1 nuit en avril 2024
Darvonn a répondu le 7 mai 2024
Thank you for your honest feedback and hope you consider making Laquinta your choice in the near future.
6/10 – Acceptable
Patrick, Austin
Voyage en famille
6 mai 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall stay was good. Staff was nice and helpful day fo checkin. However, the after has not gone so great. I left my shaving bag in the room and didn't realize it until I got home. I have called twice and so far have not gotten any help in finding out iff the bag has been found or if they can send it to me. After service has been lacking.
Patrick
Séjour de 2 nuits en mai 2024
Carlos, GM a répondu le 9 mai 2024
Thank you for your review, we are sorry to hear that you had issues during your stay with us. I will speak with my staff about the issues to ensure that we are providing the best service.
4/10 – Médiocre
Norma
Voyage en famille
4 mai 2024
Points forts : Propreté
Points faibles : Service et personnel, commodités
Staff charged our stay double on each a room besides they charged additional $400.00 because they said the electronic smoke detector registered smoke when never in my live have smoke. That was more than an insult. They did not refund me $400.00 even we can proof that we do not smoke. They even admited that room did not smell smoke
Unbeleveable dishonest change and insult.
Norma
Séjour de 1 nuit en avril 2024
Carlos, GM a répondu le 9 mai 2024
Thank you for your review, im sorry to hear about the issues with the overpayment and i fixed that right away, however our sensors are very accurate and you were charged based off of someone in your party smoking.
4/10 – Médiocre
William
Voyage en famille
2 mai 2024
Points faibles : Propreté
There was a leak in the shower faucet that ran out under the tub and under the bathroom floor and carpet. Very likely there is mold under the carpet as this leak has been going on for some time. The floor, drywall and baseboard were all swollen. We pointed this out to the maintenance staff but it was never fixed. The toilet was so small and low that I could not sit it on it. I had to use the public toilet in the lobby when I needed to go. Also there wasn't a lounge type chair in the room nor was there a hair dryer. There was only two coffee filters and one small tube of shampoo for our 4 night stay. We asked for both of these items and it took two days to get them. The staff was courteous, but resolution of issues was slow or non-existent.
William
Séjour de 4 nuits en avril 2024
Darvonn a répondu le 4 mai 2024
We are extremely sadden that you had such a unfortunate experience at our property. Rest assured that we are making the necessary adjustments to improve each individual guest experience at our property in the near future. Thank you for your feedback and hope you consider making Laquinta your choice to make it right in the near future.
2/10 – Terrible
Kristel
2 mai 2024
Points faibles : Service et personnel
The desk clerk was not helpful at all when I called asking for directions even after telling her that my map was inaccurate. A lady’s room was broken into, her clothes were scattered, her medication was stolen and the desk clerk was rude to her and told her there was nothing she could do about it and to just call the police. I did not feel safe at all being there.
Kristel
Séjour de 2 nuits en avril 2024
Carlos Harrison, GM a répondu le 2 mai 2024
Thank you for your review, im sorry to hear about you having issues with the front desk and directions.
2/10 – Terrible
Genieve
Voyage en famille
2 mai 2024
Points forts : Commodités
Points faibles : Service et personnel
I was overcharged quite a bit. Make sure to check your bill!
Genieve
Séjour de 2 nuits en avril 2024
Carlos Harrison, GM a répondu le 2 mai 2024
Thank you for your review, while looking at your receipt i see that you were charged for the parking and the destination fees. I see the other charge were refunded.
10/10 – Excellent
Leo
Voyage de couple
1 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Its Outstanding!
Leo
Séjour de 1 nuit en avril 2024
Carlos Harrison, GM a répondu le 2 mai 2024
Thank you for your review, we are glad you enjoyed your stay with us and hope to see you again soon.
10/10 – Excellent
Alodia
29 avr. 2024
Alodia
Séjour de 1 nuit en mars 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for the 5 star review, we are glad you enjoyed your stay with us and hope to see you again soon.
10/10 – Excellent
Kathy
29 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kathy
Séjour de 3 nuits en avril 2024
Carlos, GM a répondu le 1 mai 2024
Thank you for the 5 star review, we are glad you enjoyed your stay and look forward to seeing you again soon.
8/10 – Bien
Victor
28 avr. 2024
Points forts : Propreté, service et personnel
Victor
Séjour de 3 nuits en avril 2024
Carlos, GM a répondu le 1 mai 2024
Thank you for your review, we are glad you enjoyed your stay and hope to see you again soon
2/10 – Terrible
ian
28 avr. 2024
ian
Séjour de 1 nuit en avril 2024
Carlos, GM a répondu le 21 mai 2024
Thank you for the review, it looks like we missed the mark during your stay. I will share your review with my staff to better improve our service.
4/10 – Médiocre
Chad
28 avr. 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bathroom floor was very dirty. Alarm was set at 6:30?? Staff is confused at best….
Chad
Séjour de 1 nuit en avril 2024
Carlos, GM a répondu le 1 mai 2024
Thank you for your review, sorry to see that you had issues during your stay. We will share your concerns with the staff to ensure we are providing the best service to our guest.
6/10 – Acceptable
Garrett
Voyage en famille avec de jeunes enfants, Voyage en famille
25 avr. 2024
Points forts : Service et personnel
Hotel itself is fine, the staff is fine. However I was double charged and getting a refund on one purchase seems to be looking very grim. The customer service for Wyndham/La Quinta pretty much laughs at you.
Garrett
Séjour de 3 nuits en avril 2024
Carlos, GM a répondu le 1 mai 2024
Thank you for your review, sorry to see that you had issues during your stay. We will share your concerns with the staff to ensure we are providing the best service to our guest.
10/10 – Excellent
Monica
22 avr. 2024
Monica
Séjour de 3 nuits en avril 2024
Carlos, GM a répondu le 13 mai 2024
Thank you for your review, we hope you enjoyed your stay and we look forward to seeing you again soon.
4/10 – Médiocre
Sara, Huntington Beach
Voyage en groupe, Voyage d’affaires
21 avr. 2024
Dumpy - if all you’re looking for is a clean bed, then maybe this place is for you. However, the room was somewhat clean, the bathroom outlet didn’t work, there were broken hangers, and we had to ask six times for a hair dryer.
Sara
Séjour de 4 nuits en avril 2024
Carlos GM a répondu le 22 avr. 2024
Thank you for your review, sorry to hear that you didnt enjoy your stay, i will share your concerns with my staff to ensure we are providing the best service.
2/10 – Terrible
John
Voyage de couple
20 avr. 2024
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Smoking fee's when we did not smoke in the hotel.
"Destination" and other bs fee's.
Valet parking that did nearly 2k in damages to a new truck. They also took an hour or more to retrieve a vehicle one block away.
Beware LaQuinta/ Windsor Hotels
John
Séjour de 3 nuits en avril 2024
Carlos GM a répondu le 22 avr. 2024
Thank you for your review, we charged you a smoking fee because you smoked in the room, i will gladly send you a copy of the report showing you smoked and how long if you would like it. Also you never reported any damage of your vehicle to us or the parking company as i have spoken with them. If in fact your truck was damaged please send us the photos and we will file the claim for you as they have insurance for any incident caused by valet.
8/10 – Bien
paul
19 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location and price
paul
Séjour de 5 nuits en avril 2024
Carlos, GM a répondu le 20 avr. 2024
Thank you for the review, we are glad you enjoyed your stay with us and look forward to seeing you again in the future.
10/10 – Excellent
Nokeysh
18 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very friendly and helpful made my stay very pleasant that’s why I used this hotel again because the service was good when I stayed previously
Nokeysh
Séjour de 2 nuits en avril 2024
Carlos, GM a répondu le 20 avr. 2024
Thank you for the 5 star review, we are glad that you continue to stay with us and enjoy your stays. We strive to provide the best service and enjoy hearing when that happens. We look forward to seeing you again soon.
2/10 – Terrible
Lidia
18 avr. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Lidia
Séjour de 4 nuits en avril 2024
Carlos, GM a répondu le 20 avr. 2024
Thank you for your review, it looks like we didnt meet your needs during your stay. Im sorry for that and will ensure my staff is providing the best service we can.
2/10 – Terrible
Soraya
16 avr. 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Hotel is a bit run down, breakfast not good, alarms went off in the middle of the night with no staff explanation, tunes not that clean, a/c very loud
Location is good
Soraya
Séjour de 3 nuits en avril 2024
Josie, AGM a répondu le 17 avr. 2024
I'm saddened to hear your stay was not well. Please be assured your feedback is important to us. Thank you for your survey.
4/10 – Médiocre
Hope
16 avr. 2024
Points faibles : Service et personnel, état et installations de l’hébergement
Hope
Séjour de 3 nuits en avril 2024
Josie, AGM a répondu le 17 avr. 2024
Thank you for your survey.
6/10 – Acceptable
Natalie
Voyage en groupe
15 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
There was a major delay with valet. I waited an hour. The room was clean. The breakfast was ok.
Natalie
Séjour de 2 nuits en avril 2024
Josie, AGM a répondu le 17 avr. 2024
I'm saddened to hear your stay was not well. Please be assured your feedback is important to us. Thank you for your survey.
8/10 – Bien
Nya
Voyage en groupe
14 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient and accessible to downtown.
Nya
Séjour de 2 nuits en avril 2024
Josie, AGM a répondu le 17 avr. 2024
I'm pleased to hear you stay was wonderful.Thank you for your survey.
8/10 – Bien
Katherine
13 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Katherine
Séjour de 1 nuit en avril 2024
Josie, AGM a répondu le 17 avr. 2024
Thank you for your survey.,
8/10 – Bien
Tamara
Voyage de couple
12 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
Muy bonito hotel solo que el personal no es amable
Tamara
Séjour de 2 nuits en avril 2024
Josie, AGM a répondu le 13 avr. 2024
I'm pleased your stay was wonderful.Thank you for your survey
8/10 – Bien
Janice
Voyage en famille, Voyage d’affaires
12 avr. 2024
Points forts : Propreté, service et personnel
At check out laQuinta texted me for checkout. It asked if we wanted a late check out. We chose 3 since our flight was later in the day. I never recieved comformation of the extension. We i called down to the desk they asked me to bring the message woth me. When i got down to the desk, they stated they did not honor the Laquinta App and said we had to be our by 12. This was 1048 after talking at the desk. I ran back up stairs and told my Mom we need to get in tge shower and pack, we only have 130 hours left before we have to leave or tgey will charge us for a full day. This is the same app i booked tge room through.
Janice
Séjour de 5 nuits en avril 2024
Josie, AGM a répondu le 13 avr. 2024
I'm pleased your stay was wonderful.Thank you for your survey