Hi Sylvie, It sounds like our location was perfect for your plans to explore, and we're happy to hear it. Thank you for being our guest and for sharing your kind words. Don't hesitate to let us know how we could have made your stay five-star worthy. Guest feedback is truly invaluable for our team. David Piscola,General Manager

Translation: Following the problems due to the covid, the controls in each shop and restaurant, very little atmosphere in the French quarter ... full of closed establishments, also difficulties in finding a restaurant open without a reservation. Our apologies that things in the city of New Orleans are not yet back to pre-Covid in terms of our restaurant availability. Otherwise, we gather that you were pleased with your stay. We hope you plan to visit New Orleans again in the future, as we improve with Covid, I am sure normal operations will resume as well.

Hi Michael,Thank you for being our guest at Hilton New Orleans Riverside. Our team is delighted you had an excellent stay, and we hope to welcome you back soon.David Piscola,General Manager

Hi Tanya,Thank you for your kind words. We're glad you enjoyed the onsite dining and appreciated our walkable location. Please come see us again soon at Hilton New Orleans Riverside for another fantastic experience!David Piscola,General Manager

Dear Jeff, Thank you for taking a moment to share your feedback. We were grateful that we had the opportunity to connect with you offline after reading your remarks. Guest safety is of the utmost importance to us, and we are committed to ensuring comfortable accommodations for every guest who walks through our doors. We appreciate you letting us know the room number, as after receiving this information, our maintenance team was able to address the concern and ensure that everything in the room is as it should be. It is our hope that we will have the opportunity to serve you again in the future for a seamless stay that is worthy of a perfect rating. David Piscola,General Manager

Dear Douglas,Thank you for leaving us a perfect rating. We are glad that you enjoyed our convenient location with a walkable ease of access. It was a pleasure to have had you as a guest, and we look forward to welcoming you back. David Piscola,General Manager

Hi Juan, Thank you for your excellent feedback! We're thrilled to hear that you had a positive experience with us, and we look forward to welcoming you back for another fantastic stay.David Piscola,General Manager

Dear Joseph,Thank you for sharing your experience at Hilton New Orleans Riverside! Providing excellent service is our priority, and we're delighted you had a great experience. We look forward to welcoming you back for another comfortable stay!David Piscola,General Manager

Hi Otto,It was a pleasure having you as our guest at Hilton New Orleans Riverside! We're glad our walkable location and onsite amenities impressed you. Please come see us again soon.David Piscola,General Manager

Dear Dale,Thank you for sharing your feedback. We're glad our location enhanced your trip, but we're concerned about the issues you encountered regarding our amenities and upkeep. Rest assured, we're addressing these matters to ensure our facilities meet the high standards our guests expect. We look forward to welcoming you back and providing a stay that showcases our dedication to your satisfaction. David Piscola,General Manager

Hello Linda,Thank you for reviewing your stay at Hilton New Orleans Riverside. Our team is thrilled to have exceeded your expectations with our attentive service and spacious accommodations. We look forward to seeing you again in New Orleans. David Piscola,General Manager

Thank you for your review. We're thrilled you had an excellent experience at Hilton New Orleans Riverside, and we can't wait to welcome you back.David Piscola,General Manager

Hi Trent,We are pleased to have started your vacation on the right foot. Thank you for being our guest and sharing your excellent review. It was an honor and pleasure to welcome you to Hilton New Orleans Riverside and ensure all the boxes were checked for a five-star experience. We trust that the next time you are in NOLA, you will look to us for your accommodations again!David Piscola,General Manager

Hi Sahnica,Thank you for your review. We sincerely regret to learn of your experience and apologize for any disappointment with how your concerns were handled. Please know this is not a common instance for our hotel, and we'll be sure to share your comments internally to prevent it from occurring in the future. In the meantime, please reach out to us offline again so we can do our utmost to assist you. We hope to hear from you soon and that you will give us another chance to change your perceptions and deliver a seamless stay worthy of a perfect rating.David Piscola,General Manager

Dear Scott,Thank you for your glowing review! We're thrilled to hear our convenient location made your visit to New Orleans enjoyable, providing easy access to diverse dining options and attractions. Your enthusiastic words inspire us, and we can't wait to welcome you back to Hilton New Orleans Riverside for another memorable stay!David Piscola,General Manager

Hi Paula,Thank you so much for staying with us at Hilton New Orleans Riverside. We are glad to hear you loved the convenience of our hotel, as it is something we are very proud of. However, we regret to hear about your experience with check-in and parking. We strive to provide a comfortable and seamless experience, and thank you for your feedback; we're always seeking ways to improve. Thank you again for your review, and we would love to welcome you back for an even better stay. David Piscola,General Manager

Dear Dennis,Thank you for your wonderful feedback! We're thrilled that both our rooms and team met your high expectations. We look forward to welcoming you back to Hilton New Orleans Riverside for another excellent experience.David Piscola,General Manager

Hello Austin,Thank you for your feedback and for choosing to stay with us again. We're glad to hear that you had a nice experience overall. However, we apologize for the inconvenience caused by the out-of-service escalators, and we appreciate your understanding as we work to renovate the hotel and reimagine some of our spaces. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future!David Piscola,General Manager

Hello Angie,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our wonderful accommodations and great service, we are sorry your stay wasn't perfect. Your comments will be shared with our team as we are constantly working to improve. We look forward to welcoming you back and impressing you even further.David Piscola,General Manager

Hi Janet,It was such a pleasure having you stay with us during your trip to New Orleans. We're thrilled our fantastic location suited your needs well and that you started your days off right with our delicious breakfast offerings. Thank you for your perfect rating, and we hope you return soon!David Piscola,General Manager

Dear Emily,Thank you for sharing your feedback and choosing Hilton New Orleans Riverside for your luxurious night! We're thrilled you enjoyed our upscale amenities and comfortable accommodations. We also appreciate your suggestion regarding vegetarian entrees and will consider this as we continually strive to cater to all our guests' dietary preferences. It’s lovely to hear that you found our hotel excellent, and we hope to welcome you back for another splendid stay.David Piscola,General Manager

Dear Lily,We are delighted to know that the cleanliness of our accommodations left a positive impression on you during your visit and that you had a great time with us overall. Your recognition will be shared with our housekeeping team, as it is sure to brighten their day. Thank you for the perfect rating, and we hope to see you again soon at Hilton New Orleans Riverside.David Piscola,General Manager

Hello Juni,Thank you for sharing your experience! It's great to hear that our location made a positive impact on your stay. We hope to welcome you back for another great stay at Hilton New Orleans Riverside in the future. David Piscola,General Manager

Dear Derek,We are sorry to hear about your delayed flight. We wish you safe travels and hope to have the pleasure of serving you in the future.David Piscola,General Manager

Hi Akisha, Thank you for taking the time to rate our hotel with five stars. We are happy to hear that you enjoyed the property while having easy access to the Riverwalk and surrounding restaurants. We look forward to having you stay with us in the future.David Piscola,General Manager

Hi Joshua,Thank you for your recent stay. We appreciate you taking the time to leave a review about your visit. We're glad to know we could provide you with the service you expected and deserve. Come back soon!David Piscola,General Manager

Hello Jennifer,We appreciate you taking the time to share your kind words with us! Providing clean and comfortable accommodations is a standard we strive for, and we are pleased that we were able to meet your expectations. Please know your feedback is valued and aids our constant growth and improvement. We look forward to your next visit with us.David Piscola,General Manager

Hi Sean,We were happy to provide you with clean accommodations, and we're glad you enjoyed your visit. Please come see us again soon at Hilton New Orleans Riverside!David Piscola,General Manager

Hi Timila,Our river views are amazing, and we're so pleased it helped make your stay at Hilton New Orleans Riverside memorable. Please come see us again soon!David Piscola,General Manager

Dear Erin,We appreciate your loyalty and are thrilled to be your favorite hotel in New Orleans. It's wonderful to hear that you've chosen to stay with us multiple times, and we can't wait to host you again at Hilton New Orleans Riverside for another five-star stay!David Piscola,General Manager

Hello Natasha, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had a terrific stay and that our team went above and beyond for you. We are dedicated to providing exceptional service, and it's rewarding to know that we met your expectations. We look forward to welcoming you back for another memorable stay!David Piscola,General Manager

Hi Jingbo,Thank you for your review and for giving us a perfect rating! We're delighted you enjoyed your recent experience at Hilton New Orleans Riverside, and we hope you return soon.David Piscola,General Manager

Hi Kristi,We always appreciate hearing from our guests, and we're glad our location worked well for your trip. The next time you're in town, please come see us again.David Piscola,General Manager