Terrasse/patio

Holiday Inn & Suites Nashville Downtown - Broadway, an IHG Hotel – Avis

3 out of 5

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 794 avis sur 1300." "
Note de 8 – Bien, d’après 292 avis sur 1300." "
Note de 6 – Acceptable, d’après 123 avis sur 1300." "
Note de 4 – Médiocre, d’après 54 avis sur 1300." "
Note de 2 – Terrible, d’après 37 avis sur 1300." "

9,2/10

Propreté

9,0/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Eric

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tranquille
Séjour de 4 nuits en décembre 2023
Customer Service a répondu le 21 janv. 2024
Éric, merci pour votre avis. Nous sommes heureux que vous ayez apprécié votre séjour parmi nous à l'Holiday Inn & Suites Nashville Downtown - Broadway. À l'avenir, si vous désirez un petit-déjeuner, nous aimerions vous faire connaître notre partenaire sur place, la Bodega, connue pour ses merveilleux produits de petit-déjeuner. Nous avons hâte de vous revoir bientôt.

4/10 – Médiocre

Serge

Séjour de 4 nuits en décembre 2023
Customer Service a répondu le 1 janv. 2024
Serge, we regret to see your rating reflecting a less than satisfactory stay. Your feedback matters greatly to us and it would be priceless to better understand any issues you may have encountered. We'd also like to highlight our partnering Bodega on-site that offers a delightful breakfast menu. If you ever choose to stay with us again, we are eager to ensure a happier experience.

10/10 – Excellent

nancy, saint-Edouard

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien situé en ville
Séjour de 2 nuits en décembre 2023
Customer Service a répondu le 6 déc. 2023
Nancy, c'est merveilleux d'apprendre que vous avez trouvé l'emplacement de l'Holiday Inn & Suites Nashville Downtown - Broadway si pratique ! Nous convenons que notre Bodega sur place propose de délicieux plats de petit-déjeuner et nous espérons que vous avez eu l'occasion d'en profiter. Nous apprécions votre avis et attendons avec impatience votre prochaine visite chez nous. Merci.

10/10 – Excellent

Dominique

Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great place, great people, great room. The only surprise is that they never pass for the cleaning.
Séjour de 3 nuits en novembre 2023
Customer Service a répondu le 28 nov. 2023
Dominique, thank you for the commendations on Holiday Inn & Suites Nashville Downtown - Broadway. It’s fantastic to hear that you found our accommodations, team members, and overall experience enjoyable. Regarding the daily room servicing, it is part of our commitment to sustainability and guest privacy, however, your preferences are our priority. We hope to welcome you back soon.

10/10 – Excellent

Philippe

Séjour de 3 nuits en septembre 2023
Customer Service a répondu le 30 oct. 2023
Philippe, thank you for your top rating of the Holiday Inn & Suites Nashville Downtown - Broadway. We are thrilled to know you had a wonderful experience with us. Looking to host you again in the future for another 5-star experience. Safe travels!

8/10 – Bien

Francois

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
My room was not cleaned a single time. No recycling bins in the room for recyclables
Séjour de 4 nuits en octobre 2023
Customer Service a répondu le 28 oct. 2023
Francois, we appreciate your feedback regarding your recent stay at Holiday Inn & Suites Nashville Downtown - Broadway. It's regrettable to learn about your room cleanliness experience, rest assured our team members are continuously working on improving our services for our valued guests. As for the recycling bins, your suggestion is duly noted and will be considered for future enhancements. We hope to have the opportunity to serve you better in the future.

10/10 – Excellent

Sylvie

Séjour de 3 nuits en juin 2022

8/10 – Bien

Mimi

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient and quiet.
Séjour de 1 nuit en mai 2024
Chad H. a répondu le 23 mai 2024
Thank you for sharing your comments and rating.

10/10 – Excellent

Jessie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is my second time staying at this property. I thoroughly enjoyed as always.
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 22 mai 2024
Jessie, the team at Holiday Inn & Suites Nashville Downtown - Broadway is thrilled to hear you thoroughly enjoyed your stay once again. We appreciate your continued loyalty and look forward to welcoming you back for your third visit!

2/10 – Terrible

Lynn

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
I was staying here for a convention but came a few days early to see some of Nashville, a total of 9 days. The first 7 days I had no internet access, so if I wanted to do any work, I was unable. I asked the front desk 3 days in a row several times and they asked for my room number, but no one ever came to fix it until the 7th day of my stay and that was only because my husband ran into a maintenance man while I was at the convention. The pool was tiny and mostly in the shade with about 6 lounge chairs. Every night we were woken up by loud drink guests getting off the elevator. I asked several times abou getting a receipt for my stay but was told that wasn’t possible due to being booked with Expedia. I would NEVER RECOMMEND STAYING HERE.
Séjour de 9 nuits en mai 2024
Customer Service a répondu le 21 mai 2024
Lynn, thank you for sharing your experience. It's unfortunate that you faced challenges with internet access and disturbances during your stay. The team diligently works to ensure all guests have a comfortable visit. For future stays, guests can enjoy breakfast items at our partnered on-site Bodega. We appreciate your feedback.

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They provide golf cart rides to and from broadway that are a lot of fun ! Also free drink during 4-5 happy hr at the hotel bar !
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 22 mai 2024
Christopher, thank you for highlighting the enjoyable golf cart rides to and from Broadway and the complimentary drink during happy hour. Your positive feedback is much appreciated. The team at Holiday Inn & Suites Nashville Downtown - Broadway is thrilled you had a great time. We're looking forward to welcoming you back!

10/10 – Excellent

Joe

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay, easy walk to Broadway.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 21 mai 2024
Joe, thank you for staying at Holiday Inn & Suites Nashville Downtown - Broadway! We're thrilled to hear you enjoyed the convenient location. Just a note for your next visit, we have an on-site Bodega that offers great breakfast items. We're looking forward to welcoming you back!

10/10 – Excellent

Laura

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved that a golf cart from hotel would take you near Btoadway. Staff was friendly and helpful.
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 19 mai 2024
Laura, thank you for your fantastic feedback! The team at Holiday Inn & Suites Nashville Downtown - Broadway is delighted that you enjoyed the golf cart service and found our colleagues to be friendly and helpful. We appreciate your stay and look forward to welcoming you back soon.

8/10 – Bien

Kara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 19 mai 2024
Kara, thank you for your feedback. We are glad you had a positive experience at Holiday Inn & Suites Nashville Downtown - Broadway. For future stays, please note that we have an on-site partnering Bodega offering delicious breakfast items. We're looking forward to welcoming you back!

8/10 – Bien

Scott

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Overall very nice property. Front desk staff could use some training. At check in they asked if I had an IHG Membership. Upon finding that I did, they said I couldn’t collect points since I had made the reservation through Expedia, but they would accommodate an early checkin and call me as soon as a room was available. That was at 12noon. I watched groups of other guests walk up, check in and head to their rooms. By 3:30 I hadn’t heard from them and when I asked they acted like I was looking for special treatment. No, your published check in time is 3pm. On the “Property Details” section on Expedia they listed Breakfast included. There is no buffet. You have to request a voucher from the front desk, take it to a Bodega next to the lobby and they allow a breakfast sandwich and drink. The food is terrible and without a voucher it costs $13.50. The bathroom sinks are a sleek Kohler designed porcelain square with a short faucet in the back corner. It’s so short you can hardly get your toothbrush under it to rinse it off and any spittle that accumulates on the drain screen just sits there because the faucet isn’t pointed at it to rinse things down. Aesthetically pleasing but functionally deficient.
Séjour de 2 nuits en mai 2024
Customer Service a répondu le 14 mai 2024
Scott, thank you for your constructive feedback. Holiday Inn & Suites Nashville Downtown - Broadway values your insights. We're glad to hear you appreciated our property, and we'll take your comments about our reception colleagues into consideration as we continuously strive to improve guest experiences. Our unique arrangement with the adjacent bodega is appreciated by many guests who value a fresh breakfast option, sorry to hear it wasn't to your tastes. We also note your comment about bathroom fixtures and we'll definitely consider your feedback as we continuously work on improving guest comfort. We would be pleased to have you back in the future.

10/10 – Excellent

Morgan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 2 nuits en mai 2024
Chad H. a répondu le 13 mai 2024
Thank you for the great rating!!

10/10 – Excellent

Susan

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome sisters trip to Broadway!! Valet was great!
Séjour de 1 nuit en mai 2024
Customer Service a répondu le 13 mai 2024
Susan, it's wonderful to hear that you and your sisters had an amazing trip! We're glad to know that the valet at Holiday Inn & Suites Nashville Downtown - Broadway enhanced your stay. Looking forward to your return trip!

10/10 – Excellent

Deborah, Midlothian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay just off Broadway. Walkable but they offer a golf cart ride down to Broadway if needed.
Séjour de 2 nuits en mai 2024
Chad H. a répondu le 10 mai 2024
Thank you so much for the great rating and review.

10/10 – Excellent

Alexandra

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close walk (or complimentary golf cart shuttle) to broadway, excellent location, rooms were great
Séjour de 2 nuits en mai 2024
Customer Service a répondu le 8 mai 2024
Alexandra, thank you for your positive feedback. We're delighted to hear you enjoyed your stay at Holiday Inn & Suites Nashville Downtown - Broadway. Our central location and great room offerings are some features we love to maintain for our guests. Also, it's great to know you appreciated our complimentary golf cart shuttle. We're looking forward to the chance to welcome you back.

10/10 – Excellent

gordon richard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All was great!
Séjour de 3 nuits en mai 2024
Customer Service a répondu le 8 mai 2024
Gordon, thank you for sharing your experience at the Holiday Inn & Suites Nashville Downtown - Broadway! We're overjoyed to learn everything was wonderful during your stay. We look forward to welcoming you back in the future!

6/10 – Acceptable

Binh

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Staff were not very friendly or attentive. My toilet paper holder would not stay put together and I alerted someone about it and asked that it be addressed and it was not. During check-in staff were unfriendly, and did not seem to be a busy time.
Séjour de 3 nuits en février 2024
Customer Service a répondu le 7 mai 2024
Binh, we truly regret hearing about the complications regarding the comfort of your stay with us and that you experienced a less-than-ideal interaction with our team members. Rest assured, we aim for exceptional service and it seems we missed the mark on your visit. Your feedback is important and helps us improve. On a positive note, for future visits, we do have a partnering Bodega on-site offering delicious breakfast selections. We hope to have the opportunity to welcome you back and provide a superior experience.

8/10 – Bien

Jeffrey

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Everything was very nice.
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 6 mai 2024
Jeffrey, we're pleased to read that your stay at Holiday Inn & Suites Nashville Downtown - Broadway met your expectations. Thank you for taking the time to share your positive feedback. We would be delighted to welcome you back on your next trip.

10/10 – Excellent

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommended. Great location, staff and comfort.
Séjour de 2 nuits en mai 2024
Customer Service a répondu le 5 mai 2024
Elizabeth, we're thrilled to read your high praise for the Holiday Inn & Suites Nashville Downtown - Broadway! It's heartening to know that our superb location, welcoming team members, and comfortable atmosphere were to your liking. Don't forget to check out our on-site Bodega during your next visit for some delightful breakfast items. We look forward to your next stay with us!

10/10 – Excellent

Barbara

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property, friendly staff. Packing was expensive. We took a Lyft to restaurants due to sketchy people around the area.
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 2 mai 2024
Barbara, it's fantastic to know you appreciated the quality of Holiday Inn & Suites Nashville Downtown - Broadway. We strive to make sure all our guests have a satisfying stay. We are conscious of your concern regarding parking costs and the nearby environment. As part of a vibrant, bustling city, local surroundings can indeed differ greatly. It's always advisable to use transport services for convenience and comfort. For your future visits, our partnered Bodega offers an excellent selection of breakfast items onsite. Thanks for your feedback, and we hope to have the pleasure of welcoming you again.

8/10 – Bien

Michael

Hotel isa little dated but comfortable and clean. Within walking distance to downtown. Breakfast had a better than average selection and the food was fresh/prepared when ordered. The daytime concierge (I think Kevin) was great and started our days with his great singing. I would stay here again
Séjour de 4 nuits en avril 2024
Chad H. a répondu le 2 mai 2024
Thank you so much for sharing your feedback and rating. We would love to see you here again soon.

10/10 – Excellent

Carlos, Framingham

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 1 mai 2024
Carlos, we're delighted to hear you found Holiday Inn & Suites Nashville Downtown - Broadway to be an appealing choice. Thank you for highlighting our partnering Bodega on-site that serves a range of wonderful breakfast items. We appreciate your feedback and look forward to welcoming you again on your next visit to Nashville.

8/10 – Bien

Tiffany c

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I will start with what I liked; I loved that they have a golf cart shuttle to take you back and forth to the downtown Broadway area, rooms were clean with a refrigerator and microwave and comfy beds.I didn’t like the overpriced soda, bottled water and items in the bodega. The pool area isn’t amazing because of it is situated between the sides of the building and that blocks a lot of the sun.
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 30 avr. 2024
Tiffany, thank you for taking the time to share your comments following your recent stay at the Holiday Inn & Suites Nashville Downtown - Broadway. We're thrilled to know you appreciated our shuttle service, clean rooms with desired amenities, and comfortable beds. Regarding the prices at our partnering Bodega on-site, we strive to provide a balance of quality and value. Your feedback on the pool area will certainly help us to enhance our offering. We hope to welcome you back soon for another enjoyable stay.

10/10 – Excellent

Tina, Winchester

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Newer property that is very well equipped. Large rooms. Very nice having a bodega connected. Offers a bar with games. Would stay here again.
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 30 avr. 2024
Tina, thank you for your delightful review. At Holiday Inn & Suites Nashville Downtown - Broadway, we pride ourselves on providing spacious accommodations and unique amenities like our partnered on-site Bodega. We're glad you appreciated them during your stay. The joy you found in our game-equipped bar only adds to our happiness. We'll be eagerly waiting for your next visit.

10/10 – Excellent

Eve

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Golf cart was a nice option.
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 29 avr. 2024
Eve, we're thrilled to hear you appreciated the unique offset of having a golf cart. Should you decide to visit us at the Holiday Inn & Suites Nashville Downtown - Broadway again, please remember we do have a nearby Bodega that provides delicious breakfast options. Thank you for your feedback.

10/10 – Excellent

Kristen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stay. Walk to Broadway. Free shuttle also. Staff very friendly. Rooms are modern, clean, beds are comfortable. Highly recommend
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 29 avr. 2024
Kristen, we are delighted that you found your stay at the Holiday Inn & Suites Nashville Downtown - Broadway to be exceptional. It's wonderful that you had the chance to explore the nearby Broadway and take advantage of our shuttle service. We're thrilled that you found the hospitality of our team members impeccable and that you relished the modern style and comfort of our rooms. We're looking forward to having you again. For future reference, we also have an on-site Bodega that is a wonderful stop for breakfast items. Your recommendation means a lot to us. Until next time!

10/10 – Excellent

MARY ELIZABETH

Voyage en famille
Kevon was the highlight of our stay. Every morning with a smile and song he keep Our bags for us while we waited for our room to get ready. I will recommend this hotel just because of him
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 29 avr. 2024
Mary, thank you for sharing your delightful experience at Holiday Inn & Suites Nashville Downtown - Broadway. We're thrilled that Kevon made your stay special with his warm demeanor and helpful attitude. Your commendation means a lot to our team. Just a quick note, in case you missed breakfast, our on-site Bodega offers a fantastic selection of morning delights. We look forward to your recommendations and to welcoming you back in the future.

10/10 – Excellent

Stephen

Séjour de 4 nuits en avril 2024
Customer Service a répondu le 17 mai 2024
Thank you for the fantastic rating, Stephen!We strive to make all of our guests feel welcome and relaxed during their time at Holiday Inn & Suites Nashville Downtown - Broadway! We can't wait to see you again soon.

10/10 – Excellent

LLOYD

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean quiet close walk to the strip
Séjour de 5 nuits en avril 2024
Customer Service a répondu le 27 avr. 2024
Lloyd, it's wonderful to hear that you appreciated the cleanliness and tranquil ambiance at the Holiday Inn & Suites Nashville Downtown - Broadway. Its proximity to the city's bustling strip is certainly an added advantage. Should you return, remember that we have a fantastic on-site partner offering delectable breakfast items. Looking forward to welcoming you back!

8/10 – Bien

Jeffrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel right downtown.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 27 avr. 2024
We appreciate you sharing this positive rating, Jeffrey!The comfort of our guests is important to us so we can't wait to see you back again at Holiday Inn & Suites Nashville Downtown - Broadway. We want to share an even more enjoyable experience with you next time.

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Just far enough from Broadway so it wasn’t loud and crazy. Very clean and updated room
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 28 avr. 2024
Mark, it's wonderful to read your thoughts on the Holiday Inn & Suites Nashville Downtown - Broadway. It's excellent that you appreciated our convenient location, and were impressed with the cleanliness and modern décor of your room. Should you require breakfast during your stay next time, we have a partnering on-site bodega offering a delightful breakfast selection. We look forward to your next visit.

10/10 – Excellent

Bobby Joseph

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff here is so great
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 25 avr. 2024
Bobby, thank you for your valuable feedback on your stay at Holiday Inn & Suites Nashville Downtown - Broadway. We're thrilled to learn that our team members lived up to your expectations. We hope you'll return to have a taste of the wonderful breakfast items at our partnered Bodega.

10/10 – Excellent

clayton

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was great. Super clean great staff and close to Broadway
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 24 avr. 2024
Clayton, we're thrilled to know your experience at the Holiday Inn & Suites Nashville Downtown - Broadway was enjoyable. How rewarding it is to hear that our immaculate premises, excellent team members, and convenient location enhanced your stay. For your future visits, we'd love to inform you about our Bodega partner on-site, which serves delightful breakfast items. We eagerly look forward to your next visit.

10/10 – Excellent

Cheryl

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 23 avr. 2024
Cheryl, it's fantastic to hear you had an enjoyable experience at Holiday Inn & Suites Nashville Downtown - Broadway. It's great you appreciated our on-site Bodega, which caters to our guests' breakfast needs superbly. We can't wait to welcome you back for another outstanding stay.

10/10 – Excellent

Dawn

Séjour de 1 nuit en avril 2024
Customer Service a répondu le 12 mai 2024
Dawn, it's lovely to hear you had a pleasant stay at Holiday Inn & Suites Nashville Downtown - Broadway. Do visit us again; our onsite Bodega is always ready to serve up some delicious breakfast offerings. We look forward to welcoming you back.

10/10 – Excellent

Albert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 21 avr. 2024
Thank you for the fantastic rating, Albert!It's outstanding you had such a wonderful experience at Holiday Inn & Suites Nashville Downtown - Broadway. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Excellent

Jamie

Voyage en groupe
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Super hotel.
Séjour de 3 nuits en avril 2024
Customer Service a répondu le 19 avr. 2024
Jamie, thank you for your wonderful feedback on your stay at the Holiday Inn & Suites Nashville Downtown - Broadway. We're delighted to hear you had a superb experience with us. We hope to welcome you back again soon!

6/10 – Acceptable

Jeffrey

Séjour de 3 nuits en avril 2024
Customer Service a répondu le 9 mai 2024
Thank you for sharing, Jeffrey.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 – Excellent

Luis Alejandro

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My room was great, nice and clean. Housekeeping would due a great job clean my room.
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 17 avr. 2024
Luis Alejandro, it's fantastic to hear that your experience with us at Holiday Inn & Suites Nashville Downtown - Broadway was great. We take pride in the cleanliness of our rooms, and we're thrilled our housekeeping colleagues met your expectations. Should you miss a breakfast experience next time, please note we have an on-site Bodega offering delightful breakfast items. We look forward to welcoming you back.

10/10 – Excellent

Jeffrey

Séjour de 2 nuits en février 2024
Customer Service a répondu le 7 mai 2024
Jeffrey, it's great to hear you enjoyed your stay at Holiday Inn & Suites Nashville Downtown - Broadway. Looking forward to welcoming you back soon.

10/10 – Excellent

Sharon, Hoyt Lakes

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean and quiet. Beds comfy. The staff were very friendly and helpful.
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 17 avr. 2024
Sharon, it's fantastic to hear that you enjoyed your stay at the Holiday Inn & Suites Nashville Downtown - Broadway, particularly noting our tranquil rooms and cozy beds. We're pleased you found our colleagues accommodating as well. Remember for future visits, we do have a nearby Bodega providing an array of delightful breakfast options. We eagerly look forward to your return!

2/10 – Terrible

Lisa

Points forts : Propreté, état et installations de l’hébergement
My Room was Not Ready at 3:30 pm. We had to walk downtown to wait for the room. We were called at 4:30 to advise our room was ready. But, we had just gotten food so we had to eat and walk back so I could not check in until after 5:00
Séjour de 2 nuits en avril 2024
Customer Service a répondu le 17 avr. 2024
Lisa, we regret to hear about the delay you experienced during check-in. Our priority is to prepare rooms as swiftly as possible for all guests. We apologize if this caused any inconvenience during your stay. Please note that we also have a well-regarded Bodega partner on site which can provide you with delightful breakfast items while you wait. Your feedback is truly appreciated and it will help us in further improving our service. We hope to have another chance to serve you better in the future.

10/10 – Excellent

Danielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the room, parking was good once we knew where to go. The staff at the lobby were very nice and helpful. Quiet Hotel.
Séjour de 1 nuit en mars 2024
Customer Service a répondu le 15 avr. 2024
Danielle, we're delighted to hear you enjoyed your stay at the Holiday Inn & Suites Nashville Downtown - Broadway. Your compliments regarding the positive experience you had with our helpful lobby team members fills us with joy. If your travels bring you back to Nashville, we'd love to welcome you again.

8/10 – Bien

Marcia

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was close to downtown Nashville. Easy access to lobby and front counter. Facility in good condition.
Séjour de 4 nuits en avril 2024
Customer Service a répondu le 14 avr. 2024
Marcia, we're thrilled to hear you appreciated Holiday Inn & Suites Nashville Downtown - Broadway's ideal location and easy access to our lobby and reception. It's great to know you found our facilities to be in good condition. To further enrich your experience next time, we'd like to note we have a partnering Bodega on-site offering delicious breakfast items. Thank you for your valuable feedback and we look forward to welcoming you back.

10/10 – Excellent

Monty M

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 13 avr. 2024
Thank you for taking the time to leave this wonderful rating, Monty! We hope to see you again soon at Holiday Inn & Suites Nashville Downtown - Broadway so we can share yet another amazing experience!

10/10 – Excellent

Martha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel. A bit difficult to find the entrance to the hotel and parking. Hint it is on Peabody street. Jonathan the parking valet was awesome.
Séjour de 1 nuit en avril 2024
Customer Service a répondu le 12 avr. 2024
Martha, it's fantastic to hear you enjoyed your visit to Holiday Inn & Suites Nashville Downtown - Broadway. We appreciate your recommendation on finding the hotel entrance, your feedback is invaluable. Also, we're thrilled to hear such lovely words about Jonathan, he certainly is a valued member of our team. For future visits, we'd like to make you aware that our on-site partner Bodega offers a variety of breakfast items to start your day off right. We can't wait to welcome you back again!