Piscine extérieure, parasols, chaises longues
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The Leela Mumbai – Avis

5 out of 5
The Leela Mumbai
Sahar, Mumbai, Maharashtra

Avis

9,2

Merveilleux

Note de 10 – Excellent, d’après 701 avis sur 1010." "
Note de 8 – Bien, d’après 204 avis sur 1010." "
Note de 6 – Acceptable, d’après 58 avis sur 1010." "
Note de 4 – Médiocre, d’après 24 avis sur 1010." "
Note de 2 – Terrible, d’après 23 avis sur 1010." "

9,4/10

Propreté

9,2/10

Service et personnel

9,4/10

Commodités

9,2/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Robert

Séjour de 1 nuit en février 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 27 févr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 – Excellent

lylian

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
J'adore
Une bulle de calme dans le tumulte de Bombay
Séjour de 1 nuit en avril 2023
Sameer Sud, General Manager, The Leela Mumbai a répondu le 2 mai 2023
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Loic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2022
Sameer Sud, General Manager, The Leela Mumbai a répondu le 16 avr. 2022
Dear Guest, Greetings from The Leela Mumbai! Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 – Excellent

JOANNA

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 18 déc. 2019
Dear Guest, Greetings from The Leela Mumbai! We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

6/10 – Acceptable

Ismail

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 2 nov. 2019
Dear Guest, Greetings from The Leela Mumbai! We are disheartened that we could not live up to your expectations. We would like to understand your grievances better in an attempt to further refine our services. We are hopeful that you would give us a chance to serve you again.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons particulièrement apprécié la disponibilité et la gentillesse du personnel, la beauté du lieu et sa facilité d'accés lorsqu'on arrrive de l'aéroport.
Séjour de 1 nuit en octobre 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 25 oct. 2019
Dear Guest, Greetings from The Leela Mumbai! We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

8/10 – Bien

Voyageur vérifié

Séjour de 4 nuits en août 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 10 août 2019
Dear Guest, Greetings from The Leela Mumbai! We are pleased to hear that you were satisfied with your visit. If there is anything more that you would like to share with us which can help us improve our services, we would be delighted to hear from you. We look forward to welcoming you again.

8/10 – Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel
Comparé aux autres établissements Leela en Inde il est en dessous
Séjour de 1 nuit en août 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 29 août 2019
Dear Guest, Greetings from The Leela Mumbai! We are disheartened to hear your feedback and . would like to understand your grievances better in an attempt to further refine our services. We are hopeful that you would give us a chance to serve you again.

8/10 – Bien

Fabio

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Service et structure top
Très bon service et belle structure avec tous les confort et un personnel très proche du client. Bon choix de restauration même si un peu chère
Séjour de 4 nuits en mai 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 17 mai 2019
Dear Guest, Greetings from The Leela Mumbai! We are pleased to hear that you were satisfied with your visit. Please be assured that our pricing is decided after market evaluation with our competitors to ensure that we do not over price ourselves. However, we have made a note of your feedback and would certainly review the same in an attempt to further refine our services. We look forward to welcoming you again.

10/10 – Excellent

frederic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
very nice
very nice hotel with a quiet environment. i recommand the hotel and the Italian restaurant which is amazing.
Séjour de 1 nuit en avril 2019
Sameer Sud, General Manager, The Leela Mumbai a répondu le 18 avr. 2019
Dear Mr. Frederic, Greetings from The Leela Mumbai! We are delighted to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
La proximité de l'aéroport est très intéressante pour une courte escale.
Séjour de 1 nuit en décembre 2018
Sameer Sud, General Manager, The Leela Mumbai a répondu le 12 janv. 2019
Cher Invité, Salutations de Leela Mumbai! Nous sommes heureux d'apprendre que vous avez apprécié votre visite. Nous espérons te revoir bientôt.

8/10 – Bien

elodie

Court séjour de 22h à 5h donc nous n'avons pas pu apprécier les extérieurs et le PDJ. À 10 min en taxi du terminal 2 de l'aéroport. Un palace, belle chambre mais wifi payante.
Séjour de 1 nuit en novembre 2018
Sameer Sud, General Manager, The Leela Mumbai a répondu le 3 déc. 2018
Cher Invité, Salutations de Leela Mumbai! Nous sommes heureux d'apprendre que vous étaient satisfaits de l'expérience globale de votre séjour chez nous. Nous avons noté vos retour d'information en ce qui concerne notre politique Wi-Fi et passerons en certainement revue les mêmes afin de pour améliorer encore nos services. Nous espérons que vous nous donnerez une chance de vous servir bientôt.

6/10 – Acceptable

Jacques

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2017

10/10 – Excellent

Naoki

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice service with a good atmosphere
Séjour de 3 nuits en mai 2024

10/10 – Excellent

manohar

Voyage de couple
Points forts : Propreté, commodités
Excellent grounds, staff was very cordial
Séjour de 2 nuits en mai 2024

10/10 – Excellent

altaf

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I enjoyed my 10 day stay at the Leela.
Séjour de 8 nuits en mars 2024

10/10 – Excellent

Jon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ajit

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed for almost a week here. Property is large and well maintained. Room is quiet. Staff is what made all the difference though. Lokesh, Illy, Chand et al were always attentive. Even when they didn’t get something right first time, they were willing to redo it. Breakfast was delicious. I used the gym which had new equipment. I will stay here again. If I were to nitpick, WiFi was weak inside room, restaurant ushers were too stubborn in meeting my request for a window table (even though one was always available and I have a phobia), elevator key card reader was faulty. Everything else was excellent.
Séjour de 5 nuits en mai 2024

10/10 – Excellent

atashi

Very good hotel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

james

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is one of the best hotels i have ever stayed at, and i travel often. The staff!—what can i say?— Every single member of the staff that I interacted with—and the staff is large and always around—every single one was super helpful and super friendly and super professional. They were more than excellent. I will stay here every time i come to Mumbai and i will recommend it to anyone and all my friends. I could talk for a whole other paragraph about the facilities, because they are beautiful and even exquisite in ways.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

Umesh, Glen Allen

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I stayed at the hotel for just a few hours (flight delays and early flight departure on the following day) but it was very pleasant and extremely welcoming. The staff knew exactly how to take care of busy travelers with rush needs and excelled in their gestures (coffee and breakfast ready at 5 AM, calling and fixing transportation issues (Uber), extremely fast checkin with huge upgrade (executive suite), and generally very polite/smiley/happy faces). I commend the hotel for their excellent staff.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Ganesh

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly and clean
Séjour de 2 nuits en février 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 13 mai 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

10/10 – Excellent

Munaf

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The service provided was excellent.
Séjour de 2 nuits en mai 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 13 mai 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

ZIYAD, ALTUWAL

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Near of the airport road metro station.
Séjour de 3 nuits en mai 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 13 mai 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Artur, OConnor

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Has good ambience. Everything went smoothly- check in/out, food, service, …
Séjour de 2 nuits en mai 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 9 mai 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Mitali

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff at this hotel were so friendly and helpful. They made our stay so enjoyable and comfortable.
Séjour de 1 nuit en mai 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 9 mai 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

4/10 – Médiocre

Tania

Voyage de couple
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Points faibles : Propreté
Very good location for the airport. It is however style over substance. Our VIP amenity caused so much trouble - each time we wanted to use our discount we had to go to reception and they had to work it out manually. This was the last night of our holiday and it meant we spent half of it queuing at reception. However it was the room which was really poor. We did not notice until we went to bed but some one had obviously vomited all over the wall next to the bed and it had not been clean properly. There were splashes all over the wall. The toilet lid also had splashed all over it - disgusting! The phone didn’t work and so we couldn’t call reception. As we had got ready for bed we couldn’t face going back to reception so had to live with it!!! Avoid this hotel
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Ajaykumar, Cupertino

Séjour de 5 nuits en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 13 mai 2024
Dear Guest,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 – Excellent

Gopinathan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff is very friendly and professional. The are around the property is very dirty The road in the hotel needs repairs
Séjour de 3 nuits en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 27 avr. 2024
Dear Guest,Greetings from The Leela Mumbai!Thank You for taking out time to share your feedback. We are disheartened to hear that we could not completely live up to your expectations. We shall positively review our offerings in an attempt to further refine our services. We hope that you give us a chance to serve you again.

10/10 – Excellent

Saru

Séjour de 2 nuits en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 9 mai 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 – Excellent

Ranjana, Sylvester

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Near airport
Séjour de 1 nuit en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 22 avr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

8/10 – Bien

DHIRENDRAKUMAR

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very helpful
Séjour de 2 nuits en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 12 avr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

8/10 – Bien

Tristanjay

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was good but the room didn’t have an iron and I called to get one sent to my room and it never came..
Séjour de 1 nuit en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 22 avr. 2024
Dear Guest,Greetings from The Leela Mumbai! We are pleased to hear that you were satisfied with the overall experience of your stay with us.We have made a note of your feedback and shall positively review the same in an attempt to further refine our services. We look forward to welcoming you again.

6/10 – Acceptable

joseph

Séjour de 2 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 11 avr. 2024
Dear Mr. Joseph,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 – Excellent

dinesh

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and very comfortable
Séjour de 2 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 11 avr. 2024
Dear Mr. Dinesh,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Mrs.Rasika

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very helpful staff and polite
Séjour de 2 nuits en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 11 avr. 2024
Dear Ms. Rasika,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.

10/10 – Excellent

Rajnish

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location with great amenities
Séjour de 2 nuits en avril 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 5 avr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Catriona

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A lovely hotel with plenty of helpful staff, nice pool, great food, clean rooms.
Séjour de 3 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 3 avr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your visit.Thank You for your kind words. We look forward to welcoming you again.

8/10 – Bien

Anil

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was in a cenmtral location with excellent staff. The only negative feedback i have was the noise from banging doors throughout the night and being able to hear people talking outside my door. Besides this, was a great stay.
Séjour de 2 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 11 avr. 2024
Dear Mr. Anil,Greetings from The Leela Mumbai!We are glad to hear that you were satisfied with your visit. Should there be anything else that you would like to share with us to help us further improve upon our services, we would be delighted to hear from you.We look forward to welcoming you again.

10/10 – Excellent

Manivannan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 1 avr. 2024
Dear Guest,Greetings from The Leela Mumbai!Thank You for your positive endorsement. We are pleased to hear that you were happy with your visit. We look forward to welcoming you again.

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A haven of peace and quiet in a bustling City ! Stand out feature are the 11 acres of gardens and a well designed pool. Rooms overlooking pool are strongly recommended - high floor as always. Pool area at this hotel is well designed - no noise or excessive child activity / noise .
Séjour de 3 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 30 mars 2024
Dear Mr. Peter,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Nitin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was affordable, safe, It needs a bit more upgrade in terms of rooms since its a 5 starrer
Séjour de 1 nuit en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 27 mars 2024
Dear Guest,Greetings from The Leela Mumbai! We are pleased to hear that you were haopy with the overall experience of your stay with us.We have made a note of your feedback and shall positively review the same in an attempt to further refine our services. We look forward to welcoming you again.

10/10 – Excellent

Viswanath

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location
Séjour de 1 nuit en janvier 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 26 mars 2024
Dear Guest,Greetings from The Leela Mumbai!We are glad to hear that you were happy with your stay with us.Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Preya

Séjour de 1 nuit en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 11 avr. 2024
Dear Ms. Preya,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

2/10 – Terrible

Jitendra

Voyage de couple
Points faibles : Propreté
Not much
Séjour de 5 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 20 mars 2024
Dear Mr. Jitendra, Greetings from The Leela Mumbai!We are disheartened that we could not live up to your expectations. We would like to understand your grievances better in an attempt to further refine our services. We are hopeful that you would give us a chance to serve you again.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely rooms Enjoyed the morning yoga by the pool
Séjour de 1 nuit en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 19 mars 2024
Dear Mr. Michael,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit. We look forward to welcoming you again.

10/10 – Excellent

Shivani

Séjour de 2 nuits en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 27 mars 2024
Dear Ms. Shivani,Greetings from The Leela Mumbai!We are glad to hear that you enjoyed your visit. Thank You for your positive endorsement.We look forward to welcoming you again.

10/10 – Excellent

Thomas, Wien

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel nearby the airport. Perfect for a short layover. To visit the city rather recommend to book a hotel closer to the city center.
Séjour de 1 nuit en mars 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 6 mars 2024
Dear Mr. Thomas,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

Bastiaan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel, really tranquil, spa and pool are nice do not expect the world in size Great outdoor area to do yoga just ask them for a matt
Séjour de 1 nuit en février 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 27 févr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are pleased to hear that you enjoyed the overall experience of your visit. Thank You for your kind words. We look forward to welcoming you again.

10/10 – Excellent

BHARAT

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Calm and serene oasis in the middle of Mumbai.
Séjour de 1 nuit en février 2024
Sameer Sud, General Manager, The Leela Mumbai a répondu le 27 févr. 2024
Dear Guest,Greetings from The Leela Mumbai!We are happy to hear that you enjoyed your visit.We look forward to welcoming you again.