Hi Hannah, we're sorry for the inconvenience with scheduling cleaning through the app. Your feedback is valuable, and we'll work on improving our app functionality to ensure a smoother experience for our guests. We apologize for the delays. We hope to host you again and make it up to you.

Thank you for staying with us, Walter. While we do our best to include everything we offer on our listing, we apologize if anything was unclear. We're also sorry to hear about your experience with our staff. This will be addressed promptly. We hope to host you again and make it up to you.

Hi Daniel, your feedback is important to us. We're sorry for the cleanliness issues in the hall. Our team will work to remedy this immediately. We're also sorry for the trouble with the noisy neighbors. In the future, feel free to reach out to our 24/7 support team and we'll do our best to help. A white noise machine and ear plugs are also available upon request. We hope to host you again and show you a better experience.

Hi Cyriac, your feedback is important to us. We're sorry for the trouble with the noisy neighbors. This is certainly an inconvenience, and we apologize for the trouble. We'll relay your thoughts to our team and work to address complaints more promptly. Should you choose to give us another chance, we'd love to make it up to you with a better experience.

Hi Mike, your feedback is important to us. We're sorry for the shower issues during your stay, but we're glad we were able to make it right with a partial refund. Please accept our apologies for the inconvenience. Should you choose to give us another chance, we'd love to make it up to you with a better experience.

Hi Garrett, your honest feedback is appreciated. We’re sad to hear about your experience. We’d like to learn more about your stay to help us identify how we can improve for the future. Please reach out to our support team at any time.

Hi Gulshara, thank you for staying with us. Your feedback is important to us, and we will relay your thoughts to our team. We hope to host you again.

Hi Jimmy, we're sorry for the issues in your space. Cleanliness is one of our top priorities, and we apologize for dropping the ball here. We will review our cleaning procedures with our team and work to improve. We hope to host you again and show you a better experience.

Hi Mustafa, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

Hi Lauren, thank you for staying with us. Your feedback is important to us, and we will relay your thoughts to our team. We hope to host you again.

Hi Elizabeth, we're very sorry to learn about the issues in your space with the smell and the bathroom. Our team will look into your concerns immediately and work to remedy any issues. Please accept our apologies for the inconvenience. We will also work to complete requests in a more timely manner going forward. Should you choose to give us another chance, we'd love to show you a better stay.

Hi Raylene, your feedback is important to us. We're very sorry to hear about the issues in your space and that you had to move rooms. Our team will look into your concerns and work to remedy them. We hope to host you again and show you a better experience.

Hi Vieng, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.