Extérieur

Days Inn by Wyndham Sturtevant / Racine / Mount Pleasant – Avis

2 out of 5

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 113 avis sur 222." "
Note de 8 – Bien, d’après 64 avis sur 222." "
Note de 6 – Acceptable, d’après 18 avis sur 222." "
Note de 4 – Médiocre, d’après 13 avis sur 222." "
Note de 2 – Terrible, d’après 14 avis sur 222." "

8,6/10

Propreté

8,8/10

Service et personnel

8,4/10

Commodités

8,4/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Andrea

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a very nice stay.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Lorene

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The best part of our stay was working with Julia, the front desk attendant. She was super helpful coordinating rooms and assisting with an early checkin. The hotel was clean, pool was great, and it was a good bargain. We would definately stay here again.
Séjour de 1 nuit en mai 2024
Manager a répondu le 24 mai 2024
Hello Lorene,We're delighted to hear that Julia provided exceptional service during your stay. We take pride in our cleanliness, amenities, and value for our guests. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 – Bien

Nikki

Voyage en famille, Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a great stay!
Séjour de 2 nuits en mai 2024
Manager a répondu le 22 mai 2024
Hello Nikki,We are thrilled to hear that you had a great stay with us! Your satisfaction is our top priority and we are glad that we could meet your expectations. If you have any more feedback or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.

10/10 – Excellent

Maxwell

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything went so smooth. Julia at the desk was so pleasant, efficient, and answered my questions before I even needed to ask!
Séjour de 1 nuit en mai 2024
Manager a répondu le 14 mai 2024
Hello Maxwell,We're delighted to hear that Julia provided excellent service during your stay. Our team strives to anticipate and exceed guest expectations. Thank you for sharing your positive experience with us.

8/10 – Bien

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Manager a répondu le 11 mai 2024
Hello Robert,We're delighted to hear you had a pleasant stay with us! If you have any suggestions or comments to share, please don't hesitate to contact us. Hope to welcome you back soon!

10/10 – Excellent

Nysheaki

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a nice place and I enjoyed my time there
Séjour de 2 nuits en avril 2024
Manager a répondu le 10 mai 2024
Hello Nysheaki,We're delighted to hear you had a pleasant stay at our hotel. Your enjoyment is our top priority. Should you plan another visit, please feel free to reach out if we can assist further.

10/10 – Excellent

Maria

Points forts : Propreté
Séjour de 1 nuit en février 2024
Manager a répondu le 8 mai 2024
Hello Maria,We are very happy to hear that you had a wonderful stay with us! Your satisfaction is our priority, and we hope to welcome you back soon for another fantastic experience.

10/10 – Excellent

Pureza

Séjour de 1 nuit en avril 2024
Manager a répondu le 22 mai 2024
Hello Pureza,We are delighted to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.

10/10 – Excellent

Lawresha

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very nice, the hotel was clean and affordable.
Séjour de 3 nuits en avril 2024
Manager a répondu le 26 avr. 2024
Hello Lawresha,We are delighted to hear that you found our staff accommodating and our hotel clean during your stay. Our team takes pride in delivering exceptional service to our guests. Should you have any future inquiries or require assistance, please do not hesitate to contact us directly.

6/10 – Acceptable

Jacqueline

Séjour de 1 nuit en avril 2024
Manager a répondu le 14 mai 2024
Hello Jacqueline, We appreciate you choosing our hotel for your stay. If there is anything we can do to improve your experience, please don't hesitate to contact us directly. We hope to welcome you back in the future for a more enjoyable visit.

8/10 – Bien

Sharon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The great staff, Mariah and Julie were awesome. I would return just because of them
Séjour de 1 nuit en avril 2024
Manager a répondu le 23 avr. 2024
Hello Sharon,We're thrilled to hear Mariah and Julie made your stay memorable! Our team is dedicated to providing excellent service to all our guests. Should you have any future stays planned, feel free to reach out to us directly.

10/10 – Excellent

Josue

Séjour de 2 nuits en avril 2024
Manager a répondu le 10 mai 2024
Hello Josue,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 – Excellent

Antoinette

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I always go here just my room the tub water wouldn’t go down not big deal we love coming here
Séjour de 3 nuits en mars 2024
Manager a répondu le 5 avr. 2024
Hello Antoinette,We appreciate your loyalty to our hotel and are happy to hear that you enjoy staying with us. Thank you for bringing the issue with the tub water to our attention, we will address it accordingly to ensure a pleasant experience for future visits.

8/10 – Bien

Maria

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
Room was dirty, there was something red on the ceiling and the bed frame was sticky. Dryer was broken. Pool water was foggy.
Séjour de 4 nuits en mars 2024
Manager a répondu le 27 mars 2024
Hello Maria, We appreciate your feedback and apologize for the inconvenience you experienced. Your comments will be shared with the relevant teams for further review and improvement. We strive to ensure all aspects of the guest experience meet our standards.

6/10 – Acceptable

Chris

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
It was interesting…the hotel had an aroma that I had to play off to my kids. The room smelled like stale cigarettes and weed. Yes it’s inexpensive but when the kids wake up to sounds of carnal enjoyment from other rooms it’s time to go elsewhere, so we left much earlier than planned.
Séjour de 1 nuit en mars 2024
Manager a répondu le 24 mars 2024
Hello Chris,We regret to hear about your less-than-ideal experience. It's important to us that all guests feel comfortable during their stay. Your feedback will be shared with the appropriate teams for further review. We appreciate you bringing this to our attention for improvement purposes.

10/10 – Excellent

Antoinette

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
We had a great time
Séjour de 3 nuits en mars 2024
Manager a répondu le 22 mars 2024
Hello Antoinette,We are pleased to hear that you enjoyed your stay with us. Please feel free to reach out to management with any feedback or suggestions you may have. Thank you for choosing to stay at our hotel!

8/10 – Bien

Michelle, Daggett

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Buena
Séjour de 2 nuits en mars 2024
Manager a répondu le 12 mars 2024
Hello Michelle,We appreciate your feedback and are glad you enjoyed your stay with us. Should you have any concerns or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back soon.

10/10 – Excellent

Zonai

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They were actually helpful.
Séjour de 1 nuit en mars 2024
Manager a répondu le 9 mars 2024
Hello Zonai,We are glad to hear that you found our staff to be accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

6/10 – Acceptable

Kelley

Voyage en famille
Points forts : Propreté
We booked a room for four people. We consistently had only three towels at a time. We also had a hideabed, which we could not get a full set of sheets for. The beds were fine, but the mattress for the hideabed was filtthy and stained. The staff were very friendly.
Séjour de 3 nuits en février 2024
Manager a répondu le 6 mars 2024
Hello Kelley, I appreciate you taking the time to share your experience with us. Your feedback regarding the towels and sheets will be shared with our housekeeping team for their review. We are pleased to hear that you found our staff to be friendly during your stay. We hope to welcome you back in the future for an improved experience.

6/10 – Acceptable

Melissa

Voyage en famille, Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This location is very much an old building that was renovated, but it's still very much an old building. No elevator, the door to get in is awkward, everything is new but not quality. Its just enough to look like lipstick on a pig, but the hotel is not nice. The pool is tiny, they ran out of towels over and over again. And when we asked for more, they treated us like we were asking for too much. Pillows are the size of throw pillows. You get one tiny bar of soap and one tiny shampoo. Coffee is that old style tray kind and the machine is shoved into a weird space. Beds are just nice enough not to be awful but not a great sleep. Breakfast was tiny and crappy quality. Again, it's super cute but they cut corners everywhere. Our room had garbage and toys behind the bed. We will not be back.
Séjour de 1 nuit en mars 2024
Manager a répondu le 6 mars 2024
Hello Melissa, We appreciate you sharing your experience with us. Your feedback is valued and will be communicated to the relevant departments for further review. We apologize for any inconveniences you faced and will strive to improve our services. Should you decide to stay with us in the future, please let us know how we can make your experience more enjoyable.

10/10 – Excellent

david

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We came into town for a funeral, and our stay here made the trip amazing.
Séjour de 1 nuit en mars 2024
Manager a répondu le 5 mars 2024
Hello david,We are glad to hear that you found comfort during your stay with us. Our team strives to provide a positive experience for all our guests. Your kind words mean a lot to us and we hope to welcome you back again in the future.

10/10 – Excellent

Jamie

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was very clean and accessible.
Manager a répondu le 24 févr. 2024
Hello Jamie,We're delighted to hear that you found our hotel clean and conveniently located. Your feedback is appreciated as we strive to provide a satisfactory experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 – Bien

Donita

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Ok
Séjour de 1 nuit en février 2024
Manager a répondu le 21 févr. 2024
Hello Donita, We appreciate your feedback and regret to hear about the issues you encountered during your stay. We value all guest comments as they help us enhance our services. If you would like to discuss your experience further, please feel free to reach out to our management team. We hope to have the opportunity to welcome you back in the future.

8/10 – Bien

Donald

Points forts : Propreté, état et installations de l’hébergement
When we arrived, the attendant was not present, and we had to wait for several minutes before we were served. Otherwise, I cannot complain.on any other point.
Séjour de 1 nuit en février 2024
Manager a répondu le 22 févr. 2024
Hello Donald,We apologize for the delay you experienced during check-in. Your feedback is valuable to us as we continually work to improve our services for all guests.

10/10 – Excellent

Sarah

Séjour de 1 nuit en février 2024
Manager a répondu le 23 févr. 2024
Hello Sarah,We are thrilled to hear you had a fantastic experience with us! Please feel free to reach out if you have any further comments or need assistance in the future.

8/10 – Bien

Armando

Voyage de couple
Points forts : Service et personnel
Overall a great location, staff was friendly and rooms were comfortable
Séjour de 1 nuit en février 2024
Manager a répondu le 16 févr. 2024
Hello Armando,Thank you for your kind review! We are delighted to hear that you enjoyed our hotel's convenient location and that our staff provided you with a friendly and comfortable experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I loved the service it was great
Séjour de 1 nuit en décembre 2023
Manager a répondu le 9 févr. 2024
Hello Michelle,Thank you so much for your kind words! We strive to provide exceptional service to all of our guests. We're thrilled to hear that you had such a positive experience during your stay. We hope to have the opportunity to welcome you back in the future.

10/10 – Excellent

Kelly

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient, clean, friendly staff
Séjour de 2 nuits en janvier 2024
Manager a répondu le 30 janv. 2024
Hello Kelly,Thank you for choosing our hotel for your stay! We're delighted that you found our location convenient, our rooms clean, and our staff friendly. It was our pleasure to provide you with a positive experience. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 – Excellent

Doris

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The staff was very polite and professional. The housekeeper staff doesn’t speak English so it was hard to explain what you needed. The housekeeping staff also only spot cleans and that’s not cleaning.
Séjour de 1 nuit en janvier 2024
Manager a répondu le 25 janv. 2024
Hello Doris,Thank you for sharing your experience with us. We appreciate your kind words about our polite and professional staff. We apologize if there was any difficulty in communication with our housekeeping staff and have shared your feedback with the appropriate team to address the language barrier. We strive for cleanliness and will review our housekeeping procedures to ensure a thorough and satisfactory experience for all our guests.

10/10 – Excellent

Doris

Séjour de 4 nuits en janvier 2024
Manager a répondu le 27 janv. 2024
Hello Doris,We are thrilled to hear that you had a wonderful experience during your stay with us! It means a lot to us that you had such a positive experience and we appreciate you taking the time to share it. We hope to have the pleasure of welcoming you back soon for another memorable stay.

10/10 – Excellent

Jacob

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en janvier 2024
Manager a répondu le 25 janv. 2024
Hello Jacob,Thank you for choosing our hotel for your stay. We're thrilled to know that you had a wonderful experience with us. Your satisfaction is our utmost priority and we look forward to welcoming you back in the future.

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en janvier 2024
Manager a répondu le 20 janv. 2024
Dear Guest,Thank you for your recent stay! We are thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 – Excellent

Keith

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I stayed at this location the previous week and looked forward to returning. Desk personnel were welcoming and friendly. Very clean and pleasant. I’m looking forward to breakfast which is excellent. I would highly recommend this location.
Séjour de 1 nuit en janvier 2024
Manager a répondu le 16 janv. 2024
Hello Keith,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our welcoming and friendly desk personnel, as well as enjoying the cleanliness and pleasantness of our hotel. We're glad that you are looking forward to our excellent breakfast. It was our pleasure to have you as our guest, and we appreciate your recommendation. We hope to welcome you back soon for another great stay.

10/10 – Excellent

Keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It’s been a while since I stayed at Days Inn and this location was convenient and priced well. This was the first time I stayed at this location. I also found that the complementary breakfast was very good with numerous offerings.
Séjour de 2 nuits en janvier 2024
Manager a répondu le 10 janv. 2024
Hello Keith,Thank you for choosing Days Inn for your recent stay. We're delighted to hear that our convenient location and competitive pricing met your expectations. We're also pleased that you enjoyed our complimentary breakfast with its wide variety of offerings. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 – Excellent

Arunas

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Manager a répondu le 9 janv. 2024
Hello Arunas,We are delighted to hear that you had a fantastic stay with us! We strive to provide exceptional service and a memorable experience for all our guests. We appreciate your support and hope to welcome you back in the near future.

6/10 – Acceptable

Jacob

Voyage en famille
Points forts : Service et personnel
Séjour de 2 nuits en décembre 2023
Manager a répondu le 8 janv. 2024
Hello Jacob, We appreciate you taking the time to rate our hotel. If there is anything specific we can improve upon, please don't hesitate to contact us directly. We value your feedback and hope to welcome you back in the future.

2/10 – Terrible

Lacquetta, Any city

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Would not visit anymore
Séjour de 1 nuit en décembre 2023
Manager a répondu le 23 déc. 2023
Hello Lacquetta, Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We value your input and appreciate the opportunity to improve. Please feel free to reach out to our management team directly to discuss your concerns further.

10/10 – Excellent

Peggy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The staff was extremely friendly and very helpful. The room was delightful and the breakfast was delicious
Séjour de 1 nuit en décembre 2023
Manager a répondu le 19 déc. 2023
Hello Peggy,Thank you for your kind words! We're delighted to hear that you enjoyed the friendly staff, delightful room, and delicious breakfast during your stay with us. We strive to provide exceptional service and a great overall experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

8/10 – Bien

Luz

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Overall A good stay and experience.
Pleasant and comfy Could do better with the cleaning.
Séjour de 1 nuit en décembre 2023
Manager a répondu le 9 déc. 2023
Hello Luz,Thank you for sharing your feedback with us. We're glad to hear that you found your stay pleasant and cozy. We appreciate your suggestion regarding cleaning and will share it with our team to ensure we continue to improve. We hope to welcome you back for an even better experience in the future.

10/10 – Excellent

Takeria

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved and enjoyed my stay, the staff and hotel were absolutely great
Séjour de 1 nuit en novembre 2023
Manager a répondu le 29 nov. 2023
Hello Takeria,Thank you for your kind words! We are delighted to hear that you had a wonderful stay with us. Our team works hard to ensure that all guests have a great experience. We hope to welcome you back in the future for another enjoyable stay at our hotel.

10/10 – Excellent

Doriane

Points forts : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en octobre 2023
Manager a répondu le 29 nov. 2023
Hello Doriane,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you had a wonderful experience with us. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 – Excellent

Sarah

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The lady at the front desk, named Mariah was so very helpful and friendly. Also the breakfast was great. Beds were comfy. My family and I really enjoyed our stay. Thank you :)
Séjour de 1 nuit en novembre 2023
Manager a répondu le 15 nov. 2023
Hello Sarah,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Mariah provided exceptional service and that you enjoyed our delicious breakfast and comfortable beds. It's wonderful to know that your family had a great stay. We appreciate your kind words and hope to welcome you back in the future.

10/10 – Excellent

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly people who work there.
Séjour de 1 nuit en novembre 2023
Manager a répondu le 15 nov. 2023
Hello Linda,Thank you for your kind words about our staff, we pride ourselves on providing excellent customer service. We are pleased to hear that you had a positive experience during your stay. Please feel free to reach out to us if there's anything else we can assist you with in the future.

10/10 – Excellent

Tara

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Mariah was evening working and she was super friendly. Gave us room we requested and was helpful. Breakfast was good with a few different options. Would stay again.
Séjour de 1 nuit en novembre 2023
Manager a répondu le 15 nov. 2023
Hello Tara,Thank you for taking the time to share your positive feedback about your recent stay with us. We truly appreciate your kind words about Mariah's friendly and helpful service. We are glad that we were able to accommodate your room request and that you enjoyed the breakfast options. It would be our pleasure to welcome you back again in the future.

10/10 – Excellent

RODNEY

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Manager a répondu le 15 nov. 2023
Hello RODNEY,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

8/10 – Bien

Cynthia

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Mariah was wonderful! She was kind, helpful, and personable. She greeted us warmly and made us all feel like old friends. Everyone else working there were great making sure other guests respected quiet hours and were warm and welcoming. I would stay there again!
Séjour de 1 nuit en novembre 2023
Manager a répondu le 8 nov. 2023
Hello Cynthia,Thank you for your kind words about Mariah and our attentive staff. It's wonderful to hear that you felt welcomed and appreciated during your stay. We strive to provide a comfortable and friendly environment for all our guests. We look forward to welcoming you back again in the future!

10/10 – Excellent

Ingrid

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a great stay, I liked the management checking in with us during our stay.
Séjour de 2 nuits en novembre 2023
Manager a répondu le 8 nov. 2023
Hello Ingrid,Thank you for sharing your positive experience with us! We greatly appreciate your kind words about our attentive management. We strive to provide excellent service and are thrilled to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

6/10 – Acceptable

Bryan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was friendly. Room was clean and updated with nice mini fridge and microwave. On the other hand the breakfast was below average with few quality options like fresh fruit, Greek yogurt, fresh pastries, and non fattening options to eggs and sausages. A good name brand coffee would make up for the low quality options. Moreover the main reason for the average score was because we paid for a standard queen room and were assigned to an accessible room. We wish the manager would've discussed our room options before assigning an undesired room.
Séjour de 1 nuit en octobre 2023
Manager a répondu le 1 nov. 2023
Hello Bryan, Thank you for your feedback. We're glad to hear that you found our staff friendly and the room clean with updated amenities. We appreciate your suggestions regarding the breakfast options and will take them into consideration for future improvements. We apologize for any inconvenience regarding the room assignment, and we value your feedback to ensure better communication in the future.

8/10 – Bien

paul

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en octobre 2023
Manager a répondu le 18 oct. 2023
Hello paul,Thank you for your rating! We appreciate your positive feedback.

2/10 – Terrible

Nancy

Séjour de 4 nuits en octobre 2023
Manager a répondu le 7 nov. 2023
Hello Nancy, Thank you for sharing your feedback with us. We're sorry to hear that your experience at our hotel did not meet your expectations. We appreciate your comments and we will use them to improve our services.