Coin salon du hall

Esmé Miami Beach – Avis

4 out of 5
Esmé Miami Beach
1438 Washington Avenue, Miami Beach, FL

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 527 avis sur 793." "
Note de 8 – Bien, d’après 147 avis sur 793." "
Note de 6 – Acceptable, d’après 60 avis sur 793." "
Note de 4 – Médiocre, d’après 34 avis sur 793." "
Note de 2 – Terrible, d’après 25 avis sur 793." "

9,4/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

paul

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Emplacement ideal sur une rue magnifique et tout proche de toute les activités (plage,restaurants, lincoln road,transport public etc…) Personnel acceuillant et gentille. L’inconveniant est la dimension des chambres ( très petite), ils doivent servir aussi des bouteilles d’eau dans les chambres.
Séjour de 7 nuits en avril 2024
Arpana a répondu le 3 mai 2024
Dear Paul,Thank you for staying with us at Esme Miami Beach Hotel!We are thrilled to hear that you enjoyed our ideal location and the welcoming nature of our staff.Your feedback regarding the room size and the suggestion to include bottled water in the rooms is greatly appreciated.We strive to improve in all areas and will certainly consider your suggestions as we aim to enhance the comfort and satisfaction of our guests.We look forward to the opportunity to welcome you back and provide an even more enjoyable experience.

10/10 – Excellent

Lea

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice room, AMAZING staff
Séjour de 3 nuits en mars 2024
Arpana a répondu le 21 mars 2024
Dear Lea,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you found your room to your liking and our staff amazing.Our team works hard to ensure every guest feels welcomed and well cared for, so your kind words mean a lot to us.We hope to have the pleasure of hosting you again soon for another wonderful experience.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en janvier 2024
Aamir Hayat a répondu le 31 janv. 2024
Dear Guest,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

10/10 – Excellent

Gérard

Séjour de 2 nuits en décembre 2023
Aamir Hayat a répondu le 23 déc. 2023
Dear Gerard,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

10/10 – Excellent

Genevieve

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très satisfaite de mon choix d'hébergement pour notre séjour à Miami. Je retournerais sans hésitations.
Séjour de 3 nuits en octobre 2023
Aamir Hayat a répondu le 30 oct. 2023
Dear Genevieve,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

10/10 – Excellent

Jérémy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super vacances à Miami...Merci Esme
Un sejour très agréable au Esme Miami. Belle chambre (même si un peu petite), literie super confortable, climatisation performante (et cela a son importance à Miami) et emplacement idéal entre Espanyola Way et Ocean Drive à 5 min à pied. Le petit dejeuner sur la terrasse est parfait et nous recommandons fortement cet hotel.
Séjour de 3 nuits en août 2023
Aamir Hayat a répondu le 14 août 2023
Dear Jeremy,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en août 2023
Arpana a répondu le 8 août 2023
Dear Guest,Thank you for staying with us at Esme Hotel and for rating our services 8 out of 10.We cannot wait to welcome you back again soon!

10/10 – Excellent

Sébastien

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Vraiment bien! Cependant, L’insonorisation laisse à désirer. Le moindre bruit est entendu dans la chambre.
Séjour de 7 nuits en juillet 2023
Arpana a répondu le 4 août 2023
Dear Sebastien,Thank you for staying with us at the Esme Hotel and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel.I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back to re-experience Miami Beach!

10/10 – Excellent

Marie-Eve

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Je recommande fortement
Séjour de 3 nuits en juin 2023
Aamir Hayat a répondu le 5 juin 2023
Dear Marie,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

10/10 – Excellent

Olivier

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Superbe accueille endroit super bien situé et hôtel très belles et propre.
Séjour de 2 nuits en janvier 2023
Aamir a répondu le 20 janv. 2023
Dear Olivier,Thank you for staying with us at Esme Miami Beach and for sharing your kind comments.We can't wait to welcome you back soon!Regards,Guest Service Team

8/10 – Bien

Manon Marie

Voyage de couple
Points forts : Propreté, service et personnel
Bel emplacement, donne sur une rue piétonne, deux des soirs de notre séjour, la section piscine sur le toit a été réservée à un événement privé.
Séjour de 5 nuits en décembre 2022
Maadrish G a répondu le 12 déc. 2022
•Thank you for staying with us at Boulan South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

8/10 – Bien

Marilyn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
L’emplacement
Séjour de 2 nuits en octobre 2022
Guest Service Team a répondu le 2 déc. 2022
Dear Marilyn, Thank you for staying with us at Esme Miami Beach and for sharing your comments. We are thrilled to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. It is feedback like yours that allows us to improve our hotel each day.We cannot wait to welcome you back again soon!

10/10 – Excellent

lamara mohamed rafik

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
l’hôtel est super propre, personnel très avenant!
Séjour de 9 nuits en juillet 2022

10/10 – Excellent

Steve

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 6 nuits en avril 2022

10/10 – Excellent

Alexandra

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Superbe!
Séjour de 4 nuits en avril 2022

8/10 – Bien

bruno

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en mars 2022

10/10 – Excellent

valerie

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Excellent service et une equipe extraordinaire. Proprete absolument excellente
Séjour de 3 nuits en novembre 2021
Alena a répondu le 9 déc. 2021
Salut Valérie, Merci beaucoup pour vos commentaires, nous espérons vous accueillir à nouveau à Esme Miami Beach !

10/10 – Excellent

Bess

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic. Miguel was amazing. Walked us to our room. Explained all the dining options, pool and amenities to us. Lovely experience.
Séjour de 1 nuit en mai 2024
Arpana a répondu le 20 mai 2024
Dear Bess,Thank you for staying with us at Esme Miami Beach Hotel!We are delighted to hear that you had a fantastic stay and that Miguel provided you with exceptional service. Our team takes great pride in ensuring our guests have a memorable experience, and it's wonderful to know that Miguel's efforts made a positive impact on your visit.We look forward to welcoming you back soon for another lovely experience!

8/10 – Bien

Rich

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms are very small…and everything is very expensive… the pool needs updated
Séjour de 3 nuits en mai 2024
Arpana a répondu le 20 mai 2024
Dear Rich,Thank you for staying with us at Esme Miami Beach Hotel!We're pleased to have had the opportunity to host you. While we understand that our room sizes may not align with everyone's preferences, we strive to offer a cozy and intimate environment, which many of our guests appreciate for its charm and boutique-style ambiance.Regarding the pricing, we believe our rates are competitive for the premium location and the services we provide in the heart of Miami Beach.Our team is dedicated to ensuring that each guest receives top-notch amenities and experiences, justifying the value.As for the pool, it is regularly maintained to ensure it meets our high standards of cleanliness and functionality. We constantly seek ways to enhance our facilities and appreciate your feedback as it helps us to keep improving.We hope to welcome you back in the future and provide you with an even better experience.

10/10 – Excellent

Elizabeth

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I wish my holiday did not have to end so quickly, I am missing Esmé and the wonderful staff already. I recently had the pleasure of staying at Esme Boutique Hotel, and it was an unforgettable experience! From the moment I walked in, I was greeted with impeccable service that set the tone for my entire stay. The staff went above and beyond to accommodate my small dog and my dad traveling with us, making us all feel right at home. The food was nothing short of amazing—every meal was a culinary delight that left me eagerly anticipating the next. The interior design of the hotel is stunning, blending elegance and comfort in a way that made every corner of the hotel a joy to explore. While everything about my stay was fantastic, Xavier truly stood out. He was the star of the show, always appearing with perfect timing whenever I had a question or needed assistance. His kind demeanor and willingness to help made a huge difference, from our first interaction until the final goodbye. Xavier's exceptional service ensured that my stay was smooth and enjoyable, leaving me with only the best impressions. I can't wait to return to Esme Boutique Hotel. It's a gem that combines wonderful service, a welcoming atmosphere for pets, superb cuisine, and breathtaking design. Highly recommended!
Séjour de 3 nuits en mai 2024
Arpana a répondu le 20 mai 2024
Dear Elizabeth,Thank you for staying with us at Esmé Miami Beach Hotel!We are delighted to hear that you had such a memorable and enjoyable experience. Your kind words about our staff, especially Xavier, warm our hearts. We take great pride in providing exceptional service and creating a welcoming atmosphere for all our guests, including their furry friends and family members.We look forward to welcoming you back.Thank you for your glowing recommendation, and we hope your next stay is just as unforgettable. Safe travels until then!

10/10 – Excellent

Madeline

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great check-in. Room is a little small but everything else is great.
Séjour de 1 nuit en mai 2024
Front Office Managers a répondu le 15 mai 2024
We are happy you are enjoying your stay with us. Let us know if you have any questions. We appreciate your feedback.

10/10 – Excellent

Mariia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Front Office Manager a répondu le 10 mai 2024
Hey Mariia, it was a pleasure hosting you. We look forward to hosting you again. We are happy to know that you enjoyed your stay with us.

10/10 – Excellent

Daren

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Esme is in a great location. Tons of food options and minutes from Ocean Drive.
Séjour de 1 nuit en mai 2024
Arpana a répondu le 3 mai 2024
Dear Daren,Thank you for staying with us at Esme Miami Beach Hotel!We are thrilled to hear that you enjoyed our prime location close to Ocean Drive and the variety of dining options nearby.It sounds like you had a fantastic time exploring what our vibrant neighborhood has to offer.We look forward to welcoming you back soon for another memorable visit.Thank you again for choosing Esme Miami Beach Hotel!

10/10 – Excellent

michelle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First time staying at the Esme and it certainly won't be my last! The staff was incredibly polite, accommodating and personable. The hotel itself is so charming and the surrounding area is perfect for grabbing a coffee, strolling the streets and with great restaurants for lunch or dinner.
Séjour de 1 nuit en avril 2024
Frantz Desir | Assistant Front Office Manager a répondu le 3 mai 2024
Dear Michelle, it was a pleasure having you here at Esme and we are beyond excited to read how much you enjoyed your stay. Thank you for the beautiful words and for taking the time to complete the survey. We look forward to welcoming you back on your next trip to enjoy Miami gastronomy. Safe travels.

10/10 – Excellent

Edward, Jensen Beach

Voyage de couple, Voyage d’affaires
Great stay. Very friendly staff. Look forward to the next time.
Séjour de 1 nuit en avril 2024
Arpana a répondu le 1 mai 2024
Dear Edward,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear you had a great stay and found our staff to be friendly.We look forward to welcoming you back for another memorable visit.

10/10 – Excellent

Simone

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
👏👏👏👏 i enjoyed my stay from arriving to check out, everything was smoothly done. The staff is terrific. They even gave me and my boyfriend some ideas for vegan restaurants. Great hotel I will definitely be coming back.
Séjour de 3 nuits en avril 2024
Front Office Manager a répondu le 9 mai 2024
Hello Simone. It was a pleasure hosting you . We are so happy to hear that you enjoyed your stay with us. We appreciate your feedback and hope to see you again soon.

10/10 – Excellent

Laura

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Gorgeous property great staff Love Jorge Pool Bar tender
Séjour de 1 nuit en avril 2024
Arpana a répondu le 29 avr. 2024
Dear Laura,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear you enjoyed our property and the service provided by our staff. It sounds like Jorge at the pool bar made a great impression – we’ll be sure to pass along your compliments to him! We hope to welcome you back soon for another wonderful experience. Thank you again for your kind words.

10/10 – Excellent

Neda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024
Arpana a répondu le 1 mai 2024
Dear Neda,Thank you for staying with us at Esme Miami Beach Hotel and for rating our services 5 out of 5!We're thrilled to hear that you enjoyed your experience with us.We look forward to welcoming you back soon for another stellar stay!

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel Esmé is amazing. We really got lucky - this boutique hotel has it all. With so many to choose from in the area we really felt like this one was the best around. Friendly service, great vibes and literally opened up to a really fun dining street. Pro tip - take advantage of the free bike rentals.
Séjour de 1 nuit en avril 2024
Arpana a répondu le 29 avr. 2024
Dear Mark,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you enjoyed your stay and appreciated our unique charm, friendly service, and vibrant location. It sounds like you made great use of the free bike rentals—a fantastic way to explore the area! We're glad you felt we stood out among the options in Miami Beach and look forward to your next visit, where we hope to delight you once again with everything Esmé has to offer.Thank you for sharing your pro tip and for your kind words!

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024
Arpana a répondu le 28 avr. 2024
Dear Michelle,Thank you for staying with us at Esme Miami Beach Hotel and for rating our services 5 out of 5!We're thrilled to know that we met your expectations and that you enjoyed your time with us. We aim to provide exceptional service and a memorable experience for all our guests, and it's always rewarding to receive such positive feedback.We look forward to the opportunity to welcome you back in the near future!

10/10 – Excellent

Jeffrey

Great spot and nice people!
Séjour de 1 nuit en avril 2024
Arpana a répondu le 28 avr. 2024
Dear Jeffrey,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you enjoyed our location and found our team welcoming. We aim to create a memorable experience for each guest, and it's fantastic to know we succeeded with you.We look forward to your next visit and hope to impress you even more.

8/10 – Bien

Maria

Points forts : Propreté, commodités
Loved that it was in a prime location. A boutique hotel and the perfect amount of amenities for people that want to go to the beach and shop around the streets.
Séjour de 3 nuits en avril 2024
Arpana a répondu le 27 avr. 2024
Dear Maria,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that our prime location and the boutique charm of our hotel added to the enjoyment of your stay. It sounds like you had a wonderful time exploring the beach and shopping in the area. We strive to provide just the right amenities to enhance our guests' experiences and we're glad we hit the mark for you.We look forward to having the pleasure of welcoming you back soon for another fabulous visit!

10/10 – Excellent

Manuel Ramon, Santo Domingo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location. Full of restaurants, walkable and close to stores and the beach
Séjour de 3 nuits en avril 2024
Front Office Managers a répondu le 26 avr. 2024
Thank you for your feedback, Manuel. It was a pleasure hosting you. We look forward to hosting you again soon.

10/10 – Excellent

Alisha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Front Office Managers a répondu le 26 avr. 2024
Thank you for your feedback, Alisha. It was a pleasure hosting you and we look forward to hosting you again soon.

10/10 – Excellent

pedro

Séjour de 1 nuit en avril 2024
Front Office Managers a répondu le 15 mai 2024
Thank you, Pedro! We are happy to hear that you had a good time. Please let us know when you are returning with us.

10/10 – Excellent

Kirstin

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stay was great
Séjour de 1 nuit en avril 2024
Front Office Managers a répondu le 21 avr. 2024
Thank you for your feedback, Kirstin. We are delighted to hear that you enjoyed your stay. Please let us when you are returning so we can ensure that your stay is even more magical.

10/10 – Excellent

Eva, Houston

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service was great
Séjour de 2 nuits en avril 2024
Front Office Managers a répondu le 21 avr. 2024
Eva, thank you for your feedback. We are ecstatic to hear that you enjoyed your stay. Please let us when you are returning so we can ensure that your stay is even more magical.

10/10 – Excellent

Geraldine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely, well-kept boutique hotel with beach access/chairs, caring staff. Liked the rooftop bar and pool area as well. My friends liked their cocktails. I loved the pilates they have on Saturday morning. My A/C was not fully functional in my room, so marked one star down for that, but they tried to fix it. With the fan, it was fine. Would definitely stay again and recommend. I stayed in a king room with a balcony. The view of the street is nice, but I think I would stay in a regular room or a larger room next time without a balcony.
Séjour de 3 nuits en avril 2024
Front Office Managers a répondu le 20 avr. 2024
Hi Geraldine, it was pleasure hosting you. We are thrilled to hear that you enjoyed your stay with us. We look forward to hosting you again soon. Thank you for your feedback!

10/10 – Excellent

Michelle, Copley

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super cute boutique hotel away from the craziness of South Beach. Hotel is clean and staff is friendly. We only stayed for two days but staying much longer would have been a bit more challenging. The room is tiny and the pool, while lovely, is also pretty small. But for a short stay it was absolutely perfect! We loved being right along Española Way with tons of food options. Best part was the beach access. A quick two block walk gets you access to a private beach area with free chairs and towels. Would definitely stay again!
Séjour de 2 nuits en avril 2024
Arpana a répondu le 19 avr. 2024
Dear Michelle,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you enjoyed our boutique charm, cleanliness, and the friendliness of our staff. It's great to know that our location along Española Way enhanced your stay with its variety of dining options, and that our beach access added to your experience.We appreciate your feedback regarding the size of the room and pool. We understand that for longer stays, these aspects might be more of a consideration. We're always looking for ways to improve guest comfort and appreciate your insights.Thank you once again for choosing Esme Miami Beach Hotel, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 – Excellent

Dionne

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Esme is a beautiful property. My room was tastefully decorated and comfortable. I enjoyed the quiet atmosphere knowing I was close to lots of activities when ready. Will definitely stay here again.
Séjour de 1 nuit en avril 2024
Frantz Desir | Assistant Front Office Manager a répondu le 19 avr. 2024
Dear Dionne, thank you for taking the time to complete the survey and for such a reaffirming score. We are delighted you were able to get some much-needed rest and relaxation during your stay with us. We look forward to seeing you again soon. Safe travels

10/10 – Excellent

liza

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is our favorite spot in Miami . A gem in itself right in the center of Espaniola way. The fusion of food, culture with ambiance is a few steps away . Alex at the reception was very responsive and went out of his way to accommodate our needs .This is always our best place to stay while in Miami . Specially visiting here 2-3x a year . You can count on safety and hospitality around this place .
Séjour de 3 nuits en avril 2024
Arpana a répondu le 16 avr. 2024
Dear Liza,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that we continue to be your favorite spot in Miami. It's wonderful to know that the vibrant fusion of food, culture, and ambiance right at our doorstep enhances your visits. Your kind words about Alex will definitely be passed along, as his dedication to guest service truly embodies what we strive for. We're honored to be your chosen place to stay when you visit Miami 2-3 times a year, and we look forward to ensuring each of your visits is safe, comfortable, and memorable.Thank you once again for your loyalty and for sharing your experience. See you soon!

10/10 – Excellent

Stavroula

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Arpana a répondu le 17 avr. 2024
Dear Stavroula,Thank you for staying with us at Esme Miami Beach Hotel! We are thrilled to receive a 5 out of 5 rating from you and are glad that you enjoyed your experience. Our team works hard to provide exceptional service, and it’s rewarding to know that we've made your stay memorable. We look forward to welcoming you back for another wonderful visit soon!

10/10 – Excellent

Danielle

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love my house … it’s hard pressed for me to find a hotel that’s better than my house.. unless I want to spend $1000 a night at 1hotel .. when I’m not in the mood to spend that amount I instead look for character and charm. Esmé has both of those. She’s quaint, she’s not new, but- she’s super artistic, and very fun. You feel like you’re in Italy or little Havana and the area itself is very fun and walkable. This hotel was a win for me
Séjour de 4 nuits en avril 2024
Arpana a répondu le 15 avr. 2024
Dear Danielle,Thank you for staying with us at Esme Miami Beach Hotel!We're thrilled to hear that you appreciated the unique charm and artistic flair of Esme. It's wonderful to know that our ambiance and location provided you with a delightful and memorable experience, reminiscent of Italy or Little Havana. We strive to offer a distinctive and enjoyable stay for our guests without the extravagant price tag, and it sounds like we hit the mark for you. Thank you for your kind words and for recognizing the character that Esme brings to life. We look forward to your next visit, hoping to win you over once again!

4/10 – Médiocre

Emma

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The location of the property was very cute and the overall theming of the property was as well. However, our first floor unit felt run down and it was EXTREMELY dark. It was noisy in the halls and above us. We didn’t want to spend any time in the room because it quite frankly made us feel miserable. It was incredibly small and for some reason we woke up feeling damp each morning perhaps due to the humidity. I am extremely disappointed with this stay and feel like I wasted a lot of money staying here for my fiancés birthday. We will steer of this property in the future.
Séjour de 2 nuits en avril 2024
Frantz Desir | Assistant Front Office Manager a répondu le 12 avr. 2024
Dear Emma, I would like to thank you for reaching out and for staying with us here at Esme. We are disappointed to hear that your stay has not been up to your expectations. Happy birthday to your fiancé and we hope to see you again. Warm regards.

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic staff and wonderful experience here. I hope to go back!
Séjour de 1 nuit en mars 2024
Frantz Desir | Assistant Front Office Manager a répondu le 1 avr. 2024
Dear Michael, we are delighted that you enjoyed your stay with us. Thank you for taking the time to complete the survey and the kind words about our staff. Your words make us proud, and we can wait to welcome you back. Until we see you again

8/10 – Bien

Anshika

Voyage de couple
Points forts : Service et personnel
.
Séjour de 4 nuits en mars 2024
Frantz Desir | Assistant Front Office Manager a répondu le 1 avr. 2024
Dear Anshika, we are delighted that you enjoyed your stay with us. Thank you for taking the time to complete the survey. We look forward to seeing you again soon. Safe travels

6/10 – Acceptable

Jeremy

Voyage de couple
Points forts : Propreté, commodités
Points faibles : Service et personnel
Great location sevice was lacking. Room was small and noisy from cleaning staff early mornings..tried to charge us for items not used
Séjour de 5 nuits en mars 2024
Frantz Desir | Assistant Front Office Manager a répondu le 29 mars 2024
Dear Jeremy, it was a pleasure having you here with us at Esme. We apologize for the inconveniences you experienced during your stay and we have already rectified your concerns regarding your folio. We hope to welcome you back once again. Safe travels.

10/10 – Excellent

Nino

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 1 nuit en février 2024
Arpana a répondu le 29 mars 2024
Dear Nino,Thank you for staying with us at Esme Miami Beach Hotel!We're glad to hear your experience was good.If there's anything specific that made your stay enjoyable or areas you think we could improve, we'd love your feedback. We aim to make every stay exceptional, and your insights are incredibly valuable to us. Looking forward to hosting you again for an even better experience next time!

8/10 – Bien

david

Séjour de 7 nuits en mars 2024
Arpana a répondu le 15 avr. 2024
Dear David,Thank you for staying with us at Esme Miami Beach Hotel, and thank you for rating our services 4 out of 5! We're glad to know that you enjoyed your visit. We're always looking for ways to enhance our guest experience, so if there's anything specific that we can improve upon for your next stay, please let us know. We hope to have the opportunity to host you again and deliver an even more satisfying experience!

6/10 – Acceptable

ANDRES

Voyage en groupe
Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
The hotel is good enough but very expensive for what it has to offer. The rooms are extremely small, they do not have even a small desk to work on. I will look for alternatives the next time I am in Miami.
Séjour de 2 nuits en février 2024
Arpana a répondu le 23 mars 2024
Dear Andres,Thank you for staying with us at Esme Miami Beach Hotel!We appreciate you taking the time to share your feedback. We're sorry to hear that the room size and lack of certain amenities didn't meet your expectations, especially considering the value you were expecting for the price.Your input is crucial for us as we continuously work to improve our guest experiences and facilities. We will take your comments into consideration, especially regarding room functionality and overall value. We hope you'll consider giving us another opportunity to impress you should your travels bring you back to Miami, as we'd love the chance to provide you with an experience that not only meets but exceeds your expectations.