Hall

Mantra on Jolimont – Avis

4 out of 5
Mantra on Jolimont
133 Jolimont Road, East Melbourne, VIC

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 369 avis sur 1004." "
Note de 8 – Bien, d’après 410 avis sur 1004." "
Note de 6 – Acceptable, d’après 137 avis sur 1004." "
Note de 4 – Médiocre, d’après 62 avis sur 1004." "
Note de 2 – Terrible, d’après 26 avis sur 1004." "

8,6/10

Propreté

8,6/10

Service et personnel

7,8/10

Commodités

8,0/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Béatrice

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
C’est notre second séjour au Mantra on Jolimont et nous en sommes ravis. Le personnel est exceptionnel. Encore merci de votre accueil dans votre établissement.
Séjour de 5 nuits en octobre 2019
Jaime a répondu le 27 oct. 2019
Thank you for choosing to stay with us again, Beatrice. We are pleased your second stay was a good one. We look forward to welcoming you back soon. Kind Regards, Jaime Bonnett Assistant Manager

10/10 – Excellent

RICHARD

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait pour aller à l'Open d'Australie
Hôtel au calme,dans le beau quartier de Jolimont en dehors des 'gratte-ciel' mais si proche à la fois ,l'Open d'Australie à deux pas à pied, chambre avec frigo ,micro onde,restaurant au rez de chaussé, piscine et petite salle de sport.
Séjour de 3 nuits en janvier 2019
Dan a répondu le 24 janv. 2019
Hi Richard, Thank you for your amazing review. We are pleased that you enjoyed your stay during Australian Open and glad that you like our rooms and restaurant. Once again thank you and we look forward to welcome you back again. Kind Regards, Dan Nurchandra Front Office Manager Mantra on Jolimont

6/10 – Acceptable

CATHERINE

Voyage en famille
Points forts : Propreté, service et personnel
Stayed at this location as we were attending concert at Rod Laver arena. Property was clean but dated.
Séjour de 3 nuits en mars 2024
Sunny S - Interim General Manager a répondu le 24 mai 2024
Dear Catherine. Thank you for choosing to stay with us during your visit to attend a concert at Rod Laver Arena. We're pleased to hear that you found our property clean. While we strive to maintain high standards of cleanliness, we understand your feedback regarding the dated appearance. We continuously work on enhancements to provide a more modern and comfortable experience for our guests. We hope you had a great time at the concert, and we appreciate your valuable feedback. Should your plans bring you back to the area, we'd love the opportunity to host you again and exceed your expectations.

10/10 – Excellent

Matthew

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en février 2024
Emma a répondu le 23 avr. 2024
Thank you for your rating! If there's anything specific you enjoyed during your stay or any suggestions you have for us to make future experiences even better, feel free to let us know. We always strive to provide the best possible service for our guests.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Kristy

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy booking and check in process. Room was on top floor which overlooked the pool. Quiet location a shaper walk from Richmond and the city. Would happily stay again.
Séjour de 1 nuit en avril 2024
Emma a répondu le 23 avr. 2024
Thank you for your review! We're delighted to hear that you found our booking and check-in process easy and that you enjoyed the view from your room overlooking the pool. It's great to know that you found our location quiet and convenient for exploring Richmond and the city. We look forward to welcoming you back for another stay in the future!

10/10 – Excellent

Helen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I didn't like the fact that my room was at the front of the building and I could hear all the traffic and the trains which kept me awake at night. I would have preferred a quiet room at the back.
Séjour de 8 nuits en mars 2024
Melissa a répondu le 25 mars 2024
Thank you for choosing to stay with us at Mantra on Jolimont and for sharing your feedback. We apologize for the inconvenience caused by the noise from the traffic and trains. Your comfort is important to us, and we will do our best to accommodate your preferences for a quieter room in the future.We appreciate your understanding and hope to welcome you back for a more peaceful stay.

8/10 – Bien

Brenton

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice hotel in a nice location
Séjour de 1 nuit en mars 2024
Melissa Mair - General Manager a répondu le 18 mars 2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and found our location to your liking. We hope to welcome you back to Mantra on Jolimont in the future.

8/10 – Bien

Sophia

Séjour de 4 nuits en mars 2024
Melissa Mair - General Manager a répondu le 18 mars 2024
Thank you for your rating. We always aim for a perfect score, so if there's anything specific you think we can improve upon, please let us know. Your feedback is important to us, and we hope to have the opportunity to exceed your expectations in the future.

10/10 – Excellent

Mandy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property was clean and well-maintained, and the staff were wonderful. I wish they had been more clear about the on-site hotel parking and also that airport pickup was available. That information would have been helpful when I booked. It did not spoil my experience in any way. The fact that the staff were so kind and helpful made it a really great place to stay. I would stay there again.
Séjour de 2 nuits en février 2024
Emma a répondu le 11 mars 2024
Dear Mandy,Thank you for your wonderful review! We're delighted to hear that you found our property clean, well-maintained, and our staff wonderful. We appreciate your feedback about the clarity on on-site parking and airport pickup information. We'll certainly consider how to make this information more accessible for future guests. We look forward to hosting you again on your next visit. If there's anything specific you'd like for your next stay, feel free to let us know.Best regards,EmmaMantra on Jolimont

8/10 – Bien

Ryan

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place friendly service good location but ac in our room was fairly poor the temperature wouldn’t go below 22
Séjour de 2 nuits en février 2024
Emma a répondu le 11 mars 2024
Thank you for your review. We appreciate your kind words about our friendly service and good location. However, we apologise for the inconvenience you experienced with the air conditioning in your room. We'll address this issue promptly to ensure that future guests have a comfortable stay. If your plans bring you back to the area, we'd love the opportunity to welcome you again and provide an improved experience.Best regards,EmmaMantra on Jolimont

8/10 – Bien

Joel

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great access for Uber Eats deliveries right to the door. On site car parking for a fee. Limited eating options, outdated TVs. Close to Rod Laver etc but a little far from the centre of town.
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Thank you for sharing your feedback. We're pleased to hear that you enjoyed the convenience of on-site car parking and the accessibility for Uber Eats deliveries. We appreciate your insights regarding limited eating options and the outdated TVs, and we'll certainly take this into consideration for future improvements. We hope to have the opportunity to welcome you back for another stay in the future.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Janette

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a 2 x bed 2 x bath , was great for 3 adults 2 kids , provided cot. Right near Rod Laver Arena
Séjour de 2 nuits en février 2024
Emma a répondu le 11 mars 2024
Dear Janette,Thank you for taking the time to share your positive experience. We're delighted to hear that our 2-bedroom, 2-bathroom accommodation suited your needs for a group of adults and kids, and that the proximity to Rod Laver Arena was convenient for you. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Natarsha

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Emma a répondu le 11 mars 2024
Thank you for your feedback. We're glad to hear that you had a good experience during your stay. If you have any specific comments or suggestions for improvement, feel free to share them with us. We appreciate your patronage and hope to welcome you back for another positive experience.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

krystyna

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved how they made it a whole experience. We were there for Taylor swift and coming in to Taylor music and having make up artists there to do my daughters make up made it super exciting and so special for them! They did a wonderful job!
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Krystyna,Thank you for your delightful feedback! We're thrilled to hear that you and your daughters enjoyed the special Taylor Swift experience during your stay. Our team strives to create memorable moments for our guests, and we're delighted that we could enhance your time with us. If your travels bring you back to the area, we'd love to welcome you for another fantastic stay.Best regards,EmmaMantra on Jolimont

6/10 – Acceptable

ROHIT

Voyage en famille
Okay
Séjour de 3 nuits en février 2024
Emma a répondu le 11 mars 2024
Dear Rohit,Thank you for your feedback. We're glad to hear that you had a good experience during your stay. If you have any specific comments or suggestions for improvement, feel free to share them with us. We appreciate your patronage and hope to welcome you back for another positive experience.Best regards,EmmaMantra on Jolimont

6/10 – Acceptable

Oliver

Points forts : Propreté, service et personnel et commodités.
Convenient location, but expensive for a no-frills overnight stay in a studio.
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Oliver,Thank you for your feedback. We're glad to hear that you had a good experience during your stay. If you have any specific comments or suggestions for improvement, feel free to share them with us. We appreciate your patronage and hope to welcome you back for another positive experience.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Jenine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great staff !!! So close to the MCG !! Easy to check in and out . Loved the little touches for the Taylor Swift concert made our stay even more enjoyable . Thank you will definitely be back .
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Jenine, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay, especially the little touches for the Taylor Swift concert. Our team works hard to ensure our guests have a memorable experience, and we're thrilled to know we could contribute to your enjoyment. We look forward to welcoming you back on your next visit!Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Graeme

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Could not get liquid soap out of container in bathroom
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Grarme,Thank you for your feedback. We're glad to hear that you had a good experience during your stay. If you have any specific comments or suggestions for improvement, feel free to share them with us. We appreciate your patronage and hope to welcome you back for another positive experience.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Kerrena

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly and attentive staff, very welcoming. The rooms were as to be expected, no complaints. I would happily stay again if I needed to stay in the area.
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Kerrena, Thank you for taking the time to share your experience. We're pleased to hear that our friendly and attentive staff made your stay welcoming and that the rooms met your expectations. Your positive feedback is much appreciated. Should you find yourself in the area again, we would be delighted to host you.Best regards,EmmaMantra on Jolimont

8/10 – Bien

Khalayla

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall very good hotel, however i didnt appreciate not being informed my security deposit will take up to 5 business days to release when hotel contact states it will be released upon checkout. Will probably not stay here again due to this
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Guest,Thank you for your feedback. We apologise for any inconvenience caused by the delay in releasing your security deposit. We do process the cancellation of the hold on the day of check out here at the hotel however the correction of this one is dependent on your own bank being used, which is generally between the 1-5 business days. We understand the importance of timely information, and we regret any confusion. Despite this issue, we hope you had an overall positive experience during your stay. If your travels bring you back to the area, we would appreciate another opportunity to host you.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Chelsea

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was on the perfect position for what we needed. Safe and quiet. Had a great time.
Séjour de 1 nuit en février 2024
Emma a répondu le 11 mars 2024
Dear Guest,We're delighted to hear that our location suited your needs and that you had a safe and enjoyable time during your stay. Providing a comfortable and secure environment is our priority, and we appreciate your positive feedback. If your future plans bring you back to the area, we would be thrilled to welcome you again.Best regards,EmmaMantra on Jolimont

10/10 – Excellent

Gia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en février 2024
Emma a répondu le 11 mars 2024
Dear Gia,Thank you for your feedback. We're glad to hear that you had a good experience during your stay. If you have any specific comments or suggestions for improvement, feel free to share them with us. We appreciate your patronage and hope to welcome you back for another positive experience.Best regards,EmmaMantra on Jolimont

8/10 – Bien

ROBYN

Séjour de 1 nuit en février 2024
Melissa a répondu le 25 mars 2024
Thank you for choosing to stay with us at Mantra on Jolimont and for taking the time to leave a review. We're delighted to hear that you had a positive experience overall.If there are any specific areas where we could improve to earn that extra star next time, please don't hesitate to let us know. Your feedback is invaluable as we strive to provide the best possible experience for all our guests.We hope to welcome you back for an even better stay in the future.

6/10 – Acceptable

Jude

Séjour de 2 nuits en janvier 2024
Melissa a répondu le 25 mars 2024
Thank you for your feedback. We're sorry your stay fell short. Please share any details to help us improve. We value your insights and hope to welcome you back for a better experience.

10/10 – Excellent

Kathryn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect location for attending the AO
Séjour de 2 nuits en janvier 2024
Mantra On Jolimont a répondu le 4 févr. 2024
Dear Kathryn,Thank you for choosing Mantra on Jolimont! We're delighted to hear that our location was perfect for your visit, especially during the Australian Open. We appreciate your positive feedback.Looking forward to hosting you again in the future.Best regards,Mantra on Jolimont Team

10/10 – Excellent

Ian

Voyage en famille
Points forts : Commodités, état et installations de l’hébergement
Very close MCG & tennis
Séjour de 3 nuits en janvier 2024
Melissa a répondu le 24 janv. 2024
Thank you for highlighting the proximity of Mantra on Jolimont to the MCG and tennis facilities. We're glad you found our location convenient for your activities. We hope to host you again for another excellent stay.

8/10 – Bien

william

Voyage de couple
Points forts : Propreté, service et personnel
Séjour de 4 nuits en janvier 2024
Melissa a répondu le 24 janv. 2024
Thank you for sharing your feedback, and we're pleased to see you rated your stay at Mantra on Jolimont with a 4/5. We value your opinion and would love to know if there are specific areas where we can enhance your experience further. Your insights are important to us, and we look forward to welcoming you back for an even better stay.

4/10 – Médiocre

robyn

Voyage en groupe
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Stated above.
Séjour de 2 nuits en janvier 2024
Melissa a répondu le 24 janv. 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Mantra on Jolimont did not meet your expectations. We would appreciate any additional details you could provide to help us understand how we can improve. Your input is valuable, and we hope to have the opportunity to make it right during your next visit.

10/10 – Excellent

Tanaskovic

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
Melissa a répondu le 24 janv. 2024
Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had a wonderful experience at Mantra on Jolimont. If there's anything specific you loved about your stay or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back for another great stay.

4/10 – Médiocre

Adam

Points forts : Commodités
Points faibles : Service et personnel
Maybe let guests know that parking needs to be booked! No parks left and drove 5 hours to get there and told to park on the street
Séjour de 1 nuit en janvier 2024
Melissa a répondu le 24 janv. 2024
Thank you for taking the time to share your feedback about your recent stay at Mantra on Jolimont. We sincerely apologize for any inconvenience you experienced regarding parking. We appreciate your suggestion to inform guests about the need to pre-book parking, and we'll certainly work on improving our communication in this regard.We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.

8/10 – Bien

Robert

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved everything about our stay with the exception of the parking, which was limited and very tight. coming from the regional area in which we live. The parking is important. However, the staff were very helpful and made sure we had somewhere to park, but at a premium cost.
Séjour de 2 nuits en janvier 2024
Melissa a répondu le 24 janv. 2024
Thank you for sharing your positive experience at Mantra on Jolimont. We're delighted to hear that you loved everything about your stay, though we regret any inconvenience caused by the limited and tight parking. We appreciate your understanding and are pleased that our staff could assist in ensuring you had a parking space, albeit at a premium cost.We hope to welcome you back for another enjoyable stay in the future.

10/10 – Excellent

Jenny, Kennett Square

Séjour de 5 nuits en décembre 2023
Melissa a répondu le 2 janv. 2024
Thank you for the perfect rating! We're thrilled to know you had a 5-star experience at Mantra on Jolimont. If there's anything specific you loved about your stay, please feel free to share. We look forward to hosting you again.

10/10 – Excellent

Louise

Voyage de couple
We came for the cricket so the location was perfect. Reception staff were very friendly and efficient. We asked to leave our bags early but our room was already available so that was an added bonus. Rooms were spacious and the showers hot. There was some train noise but not all night. Great venue overall
Séjour de 1 nuit en décembre 2023
Melissa a répondu le 2 janv. 2024
Thank you for choosing Mantra on Jolimont for your cricket trip! We're delighted to hear that our location, friendly reception staff, and the early room availability added to your positive experience. We appreciate your understanding regarding the train noise.It's fantastic to know you found the rooms spacious and the showers satisfying. We hope to welcome you back for another enjoyable stay.

10/10 – Excellent

Benadetta

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My children and I were really happy - great room, great service...we felt really relaxed staying at Mantra.
Séjour de 3 nuits en décembre 2023
Melissa a répondu le 2 janv. 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you and your children enjoyed a great stay at Mantra on Jolimont. Providing excellent service and a relaxing atmosphere is what we strive for.We look forward to welcoming you and your family back for another wonderful stay.

6/10 – Acceptable

Christine

Voyage en groupe
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Service et personnel
Mantra in December
Our stay was for a dance comp, so we were gone early and back late. Unfortunately for us we were initially roomed next to a person who was very loud during the brief period we were trying to sleep. While sympathetic to our situation, staff were slow to move us, having to ‘split’ and remake the vacant room from king bed into two singles. Finally late room move was arranged. Room cleaning was surprisingly only done on request - my preference is to return to a freshly serviced room daily. Location was fabulous for getting to centrepiece.
Séjour de 4 nuits en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear Christine,Thank you for choosing Mantra on Jolimont during your visit for the dance competition. We're sorry to hear about the noise disruption you experienced initially and any inconvenience caused due to the room change process.We appreciate your understanding, and we'll address these concerns to ensure a more prompt and efficient resolution in the future. We understand the importance of a well-serviced room and will take your preference into account for future stays.We're glad our location was convenient for your activities, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience.Best regards,Mantra on Jolimont

10/10 – Excellent

Miriam

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Perfect on all levels thank you.
Séjour de 1 nuit en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear Miriam,Thank you for choosing to stay at Mantra on Jolimont. We're glad to hear that you had a good stay with us. We hope to welcome you back for another pleasant experience soon.Best regards,Mantra on Jolimont

10/10 – Excellent

Luke

Séjour de 1 nuit en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear Luke,Thank you for choosing to stay at Mantra on Jolimont. We're glad to hear that you had a good stay with us. We hope to welcome you back for another pleasant experience soon.Best regards,Mantra on Jolimont

4/10 – Médiocre

Ian

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
The mattress was filthy dirty I took photos the sink in the bathroom cracked and dirty the toilet was dirty not cleaned the vanity cupboards and toilet door was water damaged and the trains right at our window very noisy all night
Séjour de 2 nuits en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear Ian,Thank you for sharing your experience at Mantra on Jolimont. We sincerely apologise for the cleanliness issues and maintenance concerns you encountered during your stay. Your feedback is crucial, and we take these matters seriously.Please rest assured that we are addressing these issues immediately to ensure such occurrences do not happen again in the future.We regret the inconvenience caused by the noise from the nearby trains. We understand the importance of a peaceful environment for our guests and will strive to minimise disturbances.We hope to have the chance to regain your trust and provide you with a more pleasant stay should you choose to return.Warm regards,Mantra on Jolimont

4/10 – Médiocre

TONIA

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear Tonia,Thank you for choosing to stay at Mantra on Jolimont. We're glad to hear that you had a good stay with us. We hope to welcome you back for another pleasant experience soon.Best regards,Mantra on Jolimont

8/10 – Bien

Fabian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear FabianThank you for choosing to stay at Mantra on Jolimont. We're glad to hear that you had a good stay with us. We hope to welcome you back for another pleasant experience soon.Best regards,Mantra on Jolimont

10/10 – Excellent

Kathryn

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Couldn't have asked for better place to stay. So close to everything, just a short walk to the city, an excellent coffee shop on the way. In the other direction, its just a short walk to the MCG, which was visible from my room, Rod Laver Arena and AAMI Park. The apartment had a cosy feel with a nice bathroom and a comfortable bed and different pilow types to choose from. Would definitely recommend and u will certainly return.
Séjour de 2 nuits en décembre 2023
Melissa a répondu le 2 janv. 2024
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Mantra on Jolimont and that our convenient location added to your experience. It's fantastic that you found the nearby attractions and amenities to your liking.We're delighted that you appreciated the cozy ambiance, comfortable bed, and personalized pillow options in your room. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit!

2/10 – Terrible

Maninder

Séjour de 3 nuits en novembre 2023
Melissa a répondu le 2 janv. 2024
We're sorry to see your rating, and we'd appreciate more details to understand and address your concerns. Your satisfaction is our priority, and we'd like the opportunity to make things right.Please feel free to reach out to our management team directly so we can address any specific issues you encountered during your stay.

6/10 – Acceptable

Jesse

Voyage de couple
Points forts : Propreté, service et personnel
Reverse cycle not working, property undergoing renovations. Breakfast was good. Room definitely looked tired.
Séjour de 1 nuit en décembre 2023
Melissa a répondu le 2 janv. 2024
Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced during your stay. We are actively addressing the issues you mentioned, including the reverse cycle and ongoing renovations.We're delighted to hear you enjoyed the breakfast. Our team is committed to ensuring a positive guest experience, and your insights will certainly help us improve.We hope to have the opportunity to welcome you back in the future for an enhanced stay.

8/10 – Bien

Lillian

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean.
Séjour de 1 nuit en décembre 2023
Mantra on Jolimont a répondu le 22 déc. 2023
Dear Lillian,Thank you for choosing to stay at Mantra on Jolimont. We're glad to hear that you had a good stay with us. We hope to welcome you back for another pleasant experience soon.Best regards,Mantra on Jolimont

8/10 – Bien

Skye

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
perfect location for major sporting arenas and events.
Séjour de 1 nuit en novembre 2023
Melissa a répondu le 5 déc. 2023
Thank you for taking the time to share your feedback about your stay at Mantra on Jolimont. We're thrilled to hear that you found our location to be perfect for major sporting arenas and events.It's always our goal to provide a convenient and enjoyable experience for our guests. We hope to welcome you back for another great stay.

8/10 – Bien

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy acces to all areas
Séjour de 1 nuit en novembre 2023
Melissa a répondu le 5 déc. 2023
Thank you for sharing your feedback on your recent stay at Mantra on Jolimont. We're glad to hear that you found our hotel to have easy access to all areas.We appreciate your positive comments and hope to have the pleasure of welcoming you back for another convenient and enjoyable stay.

8/10 – Bien

Lorelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I only stayed here one night to attend a concert at Aami Park so did not get to use the pool or gym. The staff were very polite and friendly. I ate an early tea at their restaurant which was reasonably priced and delicious and got a free breakfast at this reataurant too as part of my booking which was very nice. The Mantra is a reasonable short walk to the MCG, Rod Laver and Aami Park. too.
Séjour de 1 nuit en novembre 2023
Melissa a répondu le 5 déc. 2023
Thank you for sharing your experience at Mantra on Jolimont. We're pleased to hear that you found our staff polite and friendly, enjoyed the delicious and reasonably priced meal at our restaurant, and appreciated the convenient location for your concert at AAMI Park.It's wonderful that you could take advantage of the complimentary breakfast as part of your booking. We hope your one-night stay was comfortable, and we look forward to welcoming you back for another enjoyable visit.

10/10 – Excellent

Graham

Séjour de 1 nuit en novembre 2023
Melissa a répondu le 28 nov. 2023
Dear Graham,Thank you for giving us a perfect 10/10 rating! We're thrilled to know you had a great experience at Mantra on Jolimont. Your positive feedback means a lot to us, and we look forward to welcoming you back soon.

4/10 – Médiocre

Joanne

Points forts : Propreté
Points faibles : Service et personnel
Séjour de 2 nuits en novembre 2023
Melissa a répondu le 28 nov. 2023
Dear Joanne,Thank you for sharing your feedback. We're sorry to hear that your experience at Mantra on Jolimont did not meet your expectations. We appreciate your input and would love the opportunity to address any concerns you may have had. Please feel free to reach out to our team directly so we can ensure your next stay is more enjoyable.

6/10 – Acceptable

Stephanie

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en novembre 2023
Firas a répondu le 18 nov. 2023
Dear Stephanie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mantra on Jolimont