Extérieur

Melia Cala d'Or Boutique Hotel – Avis

5 out of 5
Melia Cala d'Or Boutique Hotel
Carrer Portinatx, 16-18, Cala d'Or, Santanyi, Mallorca

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 78 avis sur 104." "
Note de 8 – Bien, d’après 22 avis sur 104." "
Note de 6 – Acceptable, d’après 3 avis sur 104." "
Note de 4 – Médiocre, d’après 1 avis sur 104." "
Note de 2 – Terrible, d’après 0 avis sur 104." "

9,8/10

Propreté

9,6/10

Service et personnel

9,6/10

Commodités

9,6/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great for families
Great hotel! .........................................

10/10 – Excellent

Martin, Los Angeles

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful experiences
Séjour de 1 nuit en avril 2024

8/10 – Bien

Marcel

Points forts : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en octobre 2023

8/10 – Bien

Damian

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Al hotel le falta un update. Muebles viejos en living. La vimida del restaurante es mala y los platos son porciones minusvulas. Teniamos la cena paga y fuimos a venar afuera. Solo 3 opciones de platos para cenar
Séjour de 3 nuits en août 2023
Meliá Cala d'Or Boutique Hotel a répondu le 21 août 2023
Estimado Damian,En primer lugar nos gustaría agradecerle que haya elegido nuestro hotel para sus vacaciones y por el tiempo que ha dedicado a compartir sus sensaciones sobre su estancia, en Meliá Cala D'Or. Somos conscientes de que siempre se puede mejorar y los comentarios son cruciales en este proceso, por lo que le agradecemos su reseña.Nuestro compromiso principal es mantener nuestras instalaciones en condiciones óptimas para brindar a nuestros huéspedes una experiencia placentera. Sus comentarios sobre el mantenimiento son esenciales para nosotros y serán considerados para futuras mejoras.Lamentamos que no haya podido disfrutar de nuestro servicio de cena, ya que la gastronomía es una prioridad para nosotros. Tomamos sus observaciones en serio y trabajaremos para mejorar en este aspecto.Todo nuestro equipo está a su disposición para atender cualquier inquietud que pueda tener. Esperamos que nos brinde otra oportunidad para demostrarle nuestra dedicación a su satisfacción en el futuro.Atentamente, Paula Díaz Gex Manager en Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Francis

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing hotel close to beach and shops and areas to dine at, had a junior suite which had separate living area and bedroom
Séjour de 7 nuits en juillet 2023

10/10 – Excellent

Lena

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 11 nuits en juin 2023

10/10 – Excellent

Kevin

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2023

10/10 – Excellent

Diane

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is an amazing hotel with staff that gobthe extra mile. Would highly reccommend for couple wanting a lovely quiet break in 5 star luxury. Not for families. Area accessoble for walking shopping and beaches. Food at this hotel was amazing. Rooms were opulent with an indoor heated pool and an outside heated pool. Jaccuzi bath in every room as well as jaccuzzi in indoor and outdoor pools. Free pool towels. Pool set in lush green gardens with sun beds that are fabulous they are like your own bed. Truly wonderful hotel and staff.
Séjour de 3 nuits en juin 2023
Paula Diez Gex Manager a répondu le 12 juin 2023
Dear Diane,Thank you for your great review! We are so pleased that the service exceeded your expectations! All our guests are VIPs to us!It is a pleasure to know that we have been able to exceed your expectations thanks to our excellent service.It is a pleasure to know that you have been able to rest peacefully. Our rooms have been renovated to greater comfort during the stay, making it much easier to fall asleep and rest. We are glad that our jacuzzi bath pleased you! Something essential to be able to enjoy a perfect holiday.It brings the entire team great pleasure to learn that you thought so highly of our facilities. This season, many areas have been renovated; the terraces have been tiled in the same style as the garden paths, and we have expanded our dining room. We look forward to welcoming you and your partner back to our hotel in the not-too-distant future.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Julia, London

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet and nicely maintained, the hotel is easily walkable to bars, shops and restaurants. Our second stay and we plan to come back again.
Séjour de 5 nuits en mai 2023
Paula Diez a répondu le 29 mai 2023
Dear Julia,We would like you to accept our genuine thanks for the loyalty you have shown us by returning to our hotel on your last vacation. We are also very happy that you took time out of your day to share it with us.You are completely right: our hotel's location is indeed marvellous. Everything you could possibly need for a fantastic holiday: the beach, a wide variety of bars and restaurants as well as great shopping at the many different stores.We are truly honoured that you chose to stay with us and look forward to welcoming you back soon.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Clara

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Brilliant boutique hotel
We’ve just returned from a fab week st Melia Boutique Cala D’or. We travelled as a family with a toddler and I can honestly say it’s one of the best holidays we’ve ever had. The hotel is set in beautiful well kept grounds, the staff were all very friendly and helpful and the amenities were brilliant. We particularly loved the all-hours access indoor pool and spa facilities. The playground was a huge hit with our son, as was the pool. Thank you to your wonderful staff for making our holiday an unforgettable one!
Séjour de 7 nuits en avril 2023
Paula Diez a répondu le 16 mai 2023
Dear Clara,How lovely to receive your feedback and see what a great time you had on holiday while staying with us. Thank you for your review!Our principal objective is to ensure each of our guests receive the highest standard of care while residing with us and we aim to provide the best holiday experience possible. We are thrilled to read that we have succeeded.We are so happy to read that our staff were “helpful”, “friendly” and overall “brilliant”. We are so proud to work with such a wonderful team, who work very hard to make sure our guests enjoy great stays with us.We are happy to hear that you enjoyed your stay with us, and we look forward to welcoming you back soon.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Satish

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet, very tranquil and good amount of green space within the hotel - with trees and a nice lawn around the rooms and swimming pool. A nice outdoor and indoor swimming pool with jacuzzi, steam room, sauna and a gym. Nice restaurant though we didn't eat there - leisurely walkable distance to the coves/beaches, marina and town centre with plenty of restaurants. The rooms were spacious and nice and clean with a mini bar. The staff were very friendly and helpful.
Séjour de 3 nuits en avril 2023
Paula Diez a répondu le 16 mai 2023
Dear Satish,Thank you for taking the time to tell us about your experience in our hotel. It is always a pleasure for all of us to know that you have enjoyed our great facilities so much, as you well indicate we have a large garden area and indoor and outdoor Jacuzzi, steam room, sauna and gym. On the other hand, we are very proud of the description of the room you stayed in during your visit. It is our goal to make sure that our guests feel comfortable in our clean and spacious rooms.We are so pleased to read that you were happy with our “very friendly” staff. Our fantastic team work very hard to make sure our guests enjoy wonderful holidays with us, and truly go above and beyond to meet our guests’ needs.We look forward to the opportunity to welcome you back in the near future.Best wishes, Paula Diez Gex Manager at Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Andre

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Probably the best hotel in Cala d‘or if you are looking for a classy and stylish accomodation!
Séjour de 8 nuits en septembre 2022
Tania de Castro Gex Manager at Meliá Cala d'Or Bou a répondu le 18 oct. 2022
Dear Andre, It is a pleasure to have the opportunity to greet you, we want to thank you for sharing your experience with the other users as well as considering us “the best hotel” in Cala d’Or. It is always a pleasure for all of us to know that you have enjoyed our great facilities so much, and as you well indicate our classy and stylish rooms. We look forward to welcoming you back to our hotel in the not-too-distant future. Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Katarina

Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Caroline

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Super nice hotel
Extremly good and welcoming service. Really appriciated the breakfast and the 24hour pool area.
Séjour de 3 nuits en août 2022
ania de Castro Gex Manager at Meliá Cala d'Or a répondu le 23 août 2022
Dear Caroline,We would first like to thank you for taking the time to post your kind feedback about your recent stay at our hotel. The fact that you enjoyed your holiday and had a relaxing time as planned is all we could wish for.We are delighted that you had a wonderful stay with us and that the team made you feel welcome from the moment you walked in, that is what it is all about.It is always a pleasure to offer our guests complete facilities and services. Thank you for mentioning just how much you enjoyed our breakfasts and pool. Please come back soon!Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

10/10 – Excellent

Normand

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Relaxing atmosphere and enjoyable breakfast.
Séjour de 2 nuits en août 2022
Tania de Castro Gex Manager at Meliá Cala d'Or a répondu le 23 août 2022
Dear Normand,We thank you for your trust placed in our Meliá Cala d'Or Boutique Hotel.It gives us great pleasure to learn that you have enjoyed the Melia Cala d’Or hotel experience with highlights including the relaxing atmospher and enjoyable breakfast. Thank you again for your feedback. If you’re travelling to our area again soon, please drop by and visit us. We're always ready to give you a warm welcome.Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

8/10 – Bien

John

Séjour de 7 nuits en juillet 2022

8/10 – Bien

daniel

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Lugnt och trevligt hotell
Mycket lugnt och trevligt hotell i Cala D’or. Förmodligen det enda riktigt bra hotellet i området som helt saknar konkurrens. Bodde i Grand Svit med familjen. Hotellets största rum som tyvärr samtliga saknar extrasängar. Vi är återvändare gäster som alltid är mycket nöjda med hotellet. Det saknas personal i restaurangerna vilket medför en del väntan men alla som arbetar på hotellet försöker göra sitt bästa.
Séjour de 6 nuits en juin 2022
Tania de Castro a répondu le 18 juill. 2022
Dear Daniel, We wish to thank you for your review of your recent stay. We are glad that you did enjoy your stay. We appreciate you taking the time to post a review online. It's always nice to read from a returning guest as it means we're on the right track. Cala D’or is a beautiful part of Mallorca. Thank you for recommending us as the place to stay when staying in the area. We hope that you enjoyed everything our Grand suit provided. We are sorry that we could not provide the extra bed you wanted. Thank you for mentioning how hardworking our staff are. When the hotel is fully booked it can’t get busy but the staff always keep on top of things. Once again, thank you for your visit. We hope you had a pleasant journey home, and we look forward to welcoming you again at your earliest convenience. Warmest regards, Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.

8/10 – Bien

MIchael

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en août 2021

8/10 – Bien

peter

Voyage en famille
Points forts : Propreté, confort de la chambre
bra
Bra känsla
Séjour de 2 nuits en juillet 2021

10/10 – Excellent

Berit

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Flott hotell
Flott hotell i stille og rolig område med kort avstand til "alt". Anbefales.
Séjour de 1 nuit en octobre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté
Beautiful quiet hotel. Incredibly friendly staff. The food was excellent. The pool was very relaxing with no loud music which seems to be the normal these days round pools. The room was very clean and well equipped. It was only a short walk to the town centre with loads of restaurants and bars. Will be returning again soon.
Séjour de 7 nuits en septembre 2019

10/10 – Excellent

Natascha, Stuttgart

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Das Zimmer war sehr geräumig und komfortabel ausgestattet. Das Frühstücksbuffet war sehr reichhaltig etwas Rohkost hat gefehlt. Von dem Servicepersonal wurde man sehr freundlich bedient. Es gab keine Platzzuweisung beim Frühstücksbuffet, leider wurden wir einmal ignoriert als wir uns einen Platz im Außenbereich eingenommen hatten. A la cart haben wir einmal im Melia Hotel gegessen, das Essen war nicht ganz nach unserem Geschmack. Für das gleiche Geld haben wir außerhalb der Anlage viel exklusiver und deutlich besser gegessen. Alles in allem ist das Melia Hotel eine sehr schöne Anlage. Zum relaxen und entspannen. Nach einem langen Strandtag kommt man gern dort hin zurück und genießt das tolle Zimmer.
Séjour de 11 nuits en août 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en août 2019

10/10 – Excellent

Klaus

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juillet 2019

8/10 – Bien

daniel

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Familjeresa
Trevligt mindre hotell med lugn och fin miljö. Ojämn service på restaurangerna på hotellet. God mat. Området utanför hotellet är slitet och nedgånget. Vi saknade promenadstråk och trevliga restauranger med klass. Halvpension rekommenderas.
Séjour de 7 nuits en juillet 2019

10/10 – Excellent

Martin

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 10 nuits en juillet 2019

10/10 – Excellent

Amanda, London

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Small boutique hotel, well run, all staff were excellent, pool and sun loungers were well organised. Our suite was a bit dingy and the balcony was disappointing as it was on the ground floor and open.
Séjour de 7 nuits en juin 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en juin 2019

8/10 – Bien

Enrique, Murcia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
El estado de las habitaciones es excelente,los camareros del restaurante son simpatía en estado puro. Lo que no me gusto mucho fue la monotonía del bufet del desayuno,demasiado pequeño para un hotel de 5 estrellas.
Séjour de 3 nuits en juin 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2019

10/10 – Excellent

Tik Gie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Zeer goede hotel met uitgebreid ontbijt.
Zeer goede hotel met uitgebreid ontbijt.Kwaliteit dinner kan beter voor zo'n 5* hotel
Séjour de 3 nuits en mai 2019

10/10 – Excellent

MR A I

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cala D'or trip
Great October break
Séjour de 7 nuits en octobre 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
満足できます。
ビーチもほどほどに近く、レストランもたくさんあります。 スタッフも気さくです。
Séjour de 3 nuits en septembre 2018

10/10 – Excellent

Alan, Scotland

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Looking for a 5 star hotel this is the one
From the minute we arrived till the day we left we thoroughly enjoyed the whole experience
Séjour de 7 nuits en septembre 2018

10/10 – Excellent

Elise, Kew, Surrey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Oasis of peace in the middle of busy Cala d'Or.
Nice room, friendly, very helpful staff, excellent dining-room, great pool, great gardens, very nice property.
Séjour de 8 nuits en septembre 2018

10/10 – Excellent

Andy

Melia
A great hotel with great staff. Nothing was too much for anyone. Rooms were great, clean and serviced well each day. A special shout out to John on the pool bar, top bloke.
Séjour de 1 nuit en août 2018

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Schönes Hotel, ideal zum Ausspannen
Junior Suite war groß mit kleiner aber gut ausgestatteter Küche. Gutes Restaurant im Haus, Terrasse und Platz für sich. Aussenpool und Innenpool daher immer Möglichkeit zum Abkühlen. Keine Bettenburg, freundliches Personal.
Séjour de 10 nuits en juin 2018

10/10 – Excellent

John, London

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel and staff, tasty breakfast and great for a family break
Séjour de 7 nuits en mai 2018

10/10 – Excellent

Sam, UK

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful, modern hotel with excellent staff
The hotel is beautiful and well-designed, the staff were excellent and the room was clean and spacious. I would definitely recommend this hotel to anyone wanting to stay in Cala d'Or.
Séjour de 6 nuits en mai 2018

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ein Wohlfühlhotel
unabhängig von der guten gehobenen Ausstattung, Personal, das einem jeden Wunsch von den Augen abliest.
Séjour de 1 nuit en mai 2018

10/10 – Excellent

Akos, Budapest

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great value
We spent a wonderful 4 days in Mallorca. The hotel was a great choice, close to everything and a very comfortable room. Sometimes the cleaning staff was a little bit noisy, but our overall experience was amazing!
Séjour de 3 nuits en octobre 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sehr schönes Hotel
sehr schönes ruhiges Hotel , unser Zimmer war modern und sehr sauber. Haben uns sehr wohl gefühlt. Nettes Personal
Séjour de 6 nuits en octobre 2017

10/10 – Excellent

Leif, Oslo

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Fint hotell, flott svømmebasseng.
"Luksuriøs, gourmet restaurant, ypperlig service av vennlig og dyktig personale.
Séjour de 7 nuits en septembre 2017

10/10 – Excellent

mark , olham

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
wonderfull hotel
Fantastic hotel brilliant staff only criticism from me on a personal note the bed was far to hard ,but that's the only fault I could find with this excellent run hotel
Séjour de 7 nuits en septembre 2017

4/10 – Médiocre

Voyageur vérifié

Points faibles : Confort de la chambre
We were put into a room initially that was overlooking the pool nd bar having asked at the time of booking for a quiet room away from lifts. They then - after a 2 hour wait to clean it - were put into a room that was at the side of the hotel and we had to contend with waiters throwing ice and water from wine buckets into he garden with force at 10 at night, and we were over the housekeeping/delivery area which was noisy from 6am to 11 at night. The air conditioning was poor and barely worked so in hot temperatures it was hard to sleep but we couldn't open the doors because of the location of the room. The pool area was dirty much of the time with cookery and cutlery thrown around everywhere that hadn't been cleared away. There was no security at the hotel at all with easy access from the back of the hotel for anyone to come into and people did, using the pool and lingers and towels etc without being residents and blatantly walked out back to their own accommodation at the end of the day.We did raise the issue of moving again but were told that it wasn't possible. A lovely island and a hotel that has huge potential but unfortunately didn't meet it. Other people will, I'm sure, have had a different experience.
Séjour de 7 nuits en août 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2017

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Grazioso albergo a due passi dal mare
Ottimo hotel confort superiore, nulla da eccepire, consiglio a tutti!!!!!

10/10 – Excellent

Ian, Cheltenham

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful place and lovely people
The hotel is one of the best around amenities and staff

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.