Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 400 avis sur 1003." "
10 – Excellent
400
Note de 8 – Bien, d’après 343 avis sur 1003." "
8 – Bien
343
Note de 6 – Acceptable, d’après 134 avis sur 1003." "
6 – Acceptable
134
Note de 4 – Médiocre, d’après 68 avis sur 1003." "
4 – Médiocre
68
Note de 2 – Terrible, d’après 58 avis sur 1003." "
2 – Terrible
58
8,2/10
Propreté
8,4/10
Service et personnel
7,6/10
Commodités
8,0/10
État et installations de l’hébergement
7,8/10
Écoresponsabilité
Avis
8/10 – Bien
Denis
Voyage en famille
24 avr. 2022
Points forts : Propreté, service et personnel
Points faibles : Commodités
Bien
Denis
Séjour de 1 nuit en avril 2022
8/10 – Bien
BENOIT
5 avr. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien
Chambre propre et confortable, bon petit-déjeuner
BENOIT
Séjour de 1 nuit en mars 2019
8/10 – Bien
Joseoh
Voyage de couple
27 mai 2024
Points forts : Service et personnel, commodités
Good place to stay, the only thing I was dissatisfied with was I did not get my best western points!!
Joseoh
Séjour de 3 nuits en mai 2024
8/10 – Bien
MICHAEL
20 mai 2024
Points forts : Service et personnel, état et installations de l’hébergement
Was a stay over on the way to Florida and was a nice rest.
MICHAEL
Séjour de 1 nuit en mai 2024
Guest Relation Management a répondu le 21 mai 2024
Hi Michael,We're glad to hear that you had a pleasant and restful stay with us on your way to Florida! Providing a comfortable stopover for our guests is important to us, and we're happy that we could offer you a nice rest. We look forward to welcoming you back whenever your travels bring you this way again!
4/10 – Médiocre
KEITH
Voyage avec des animaux de compagnie
17 mai 2024
KEITH
Séjour de 1 nuit en mai 2024
Manager a répondu le 19 mai 2024
Hello KEITH,We are sorry to hear that your recent experience did not meet your expectations. Please feel free to reach out to us directly so we can address any specific concerns you may have. We value your feedback and would like the opportunity to make things right for you.
8/10 – Bien
Iqbal
Voyage en famille
13 mai 2024
Points forts : Service et personnel, état et installations de l’hébergement
Good stay!
Iqbal
Séjour de 1 nuit en mai 2024
Guest Relation Management a répondu le 14 mai 2024
Hi Iqbal,Thank you for sharing your feedback! We're pleased to hear that you had a good stay with us and that you enjoyed your time at our hotel. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
10/10 – Excellent
Lynna
Voyage en famille
12 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to Mercer University.
Lynna
Séjour de 1 nuit en mai 2024
Manager a répondu le 13 mai 2024
Hello Lynna,We're delighted to hear you found our hotel conveniently located near Mercer University. Your feedback is appreciated, and we hope you had a comfortable stay with us. If you have any further comments or suggestions, please feel free to contact our management team. Thank you for choosing to stay with us.
10/10 – Excellent
Paul
Voyage de couple
8 mai 2024
Points forts : Commodités
So helpful
Paul
Séjour de 1 nuit en mai 2024
Guest Relation Management a répondu le 9 mai 2024
Hi Paul,Thank you for your wonderful feedback! We're thrilled to hear that our team was so helpful during your stay. Providing exceptional service to our guests is our priority, and we're delighted that we could assist you effectively. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.
8/10 – Bien
Karin, Racine
Voyage de couple
29 avr. 2024
Points forts : Service et personnel, état et installations de l’hébergement
This property was fine for our overnight. It could use some updating. The hairdryers in the room reminded me of the old cap type hairdryer with the hose, but without the cap. LOL!
The staff was very friendly and accommodating. If we are ever passing thru Macon, GA again, we would stay there.
Karin
Séjour de 1 nuit en avril 2024
Guest Relation Management a répondu le 30 avr. 2024
Hi Karin,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you found our staff to be friendly and accommodating. We appreciate your comments about the hairdryers in the room. Your feedback is valuable to us, and we will take this into consideration as we work on improvements and updates to enhance our guests' experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back again with an improved experience.
8/10 – Bien
Amber
29 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amber
Séjour de 1 nuit en avril 2024
Guest Relation Management a répondu le 1 mai 2024
Hi Amber,Your feedback is of utmost importance to us, as it significantly contributes to our continuous endeavors to improve our services. Taking the time to share your stay rating is genuinely appreciated. Your valuable input serves as motivation for us to consistently enhance our offerings, ensuring even more remarkable experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
10/10 – Excellent
JEFFREY
Voyage de couple
28 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, clean rooms, good breakfast a dconvenient to amphitheater.
JEFFREY
Séjour de 2 nuits en avril 2024
Guest Relation Management a répondu le 30 avr. 2024
Hi Jeffrey,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay with us. We're pleased that you found our staff to be friendly, our rooms clean, and our breakfast enjoyable. Providing excellent service and amenities is important to us, and we're glad we met your expectations. We're also glad that our location was convenient for visiting the amphitheater. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!
10/10 – Excellent
Robert
Voyage de couple
19 avr. 2024
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great place.good coffee.
Robert
Séjour de 1 nuit en avril 2024
Manager a répondu le 20 avr. 2024
Hello Robert,We are delighted to hear that you enjoyed our hotel and the coffee served during your stay. Your positive feedback is truly appreciated! Thank you for sharing your experience with us.
10/10 – Excellent
Denise
Voyage en famille
17 avr. 2024
Would have loved a nice restaurant in walking distance. But our room was great. Comfy beds. Clean room
Denise
Séjour de 1 nuit en avril 2024
Guest Relation Management a répondu le 18 avr. 2024
Hi Denise,We're delighted to hear that you had a great experience during your stay with us! Providing comfortable accommodations and a clean environment is essential to us, and we're thrilled that we met your expectations with our comfy beds and clean rooms. Thank you for choosing our hotel, and we look forward to welcoming you back for another fantastic stay in the future!
4/10 – Médiocre
LaToya, Hixson
Voyage en famille avec de jeunes enfants
15 avr. 2024
Points faibles : Propreté
Let me first say the staff I encountered was nice except for being walked in on with it a knock on in our room without a knock on the door. The staffer assumed we were home and i wasn't dressed. The room was extremely overpriced. The linens weren't the cleanest and my oldest daughter and elderly uncle got several bites in bed. My youngest daughter and i refused to get under the linens. I woke up to a crawling insect on my pillow at eye level. There was nothing extravagant enough to charge $143. No elevators or anything.
LaToya
Séjour de 1 nuit en avril 2024
Guest Relation Management a répondu le 16 avr. 2024
Hi LaToya,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2/10 – Terrible
Kevin
14 avr. 2024
Points faibles : Service et personnel, état et installations de l’hébergement
Room was not very clean and I saw roaches. It smelled bad needed to be air out.
Kevin
Séjour de 1 nuit en avril 2024
Guest Relation Management a répondu le 16 avr. 2024
Hi Kevin,Your feedback is concerning, and we take these issues very seriously. Please rest assured that we will address these issues immediately with our housekeeping and maintenance teams to ensure that our rooms are thoroughly cleaned and maintained to prevent such issues from occurring in the future. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.
10/10 – Excellent
Chris
Voyage avec des animaux de compagnie
12 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was very easy to find and the night desk man was very pleasant. He even came around to see if I needed help with getting my cat in.
I got a pet friendly room and the room was nice and clean. The ONLY thing I didn't like was the carpet in the bedroom area. There were stains and some looked fresh. I think it would be healthier to have vinyl flooring like what they have in the bathroom. Easier to keep clean. The breakfast was good.
Chris
Séjour de 1 nuit en avril 2024
Manager a répondu le 14 avr. 2024
Hello Chris,We appreciate your feedback on our convenient location and friendly staff. We are glad you found your pet-friendly room clean and enjoyed our breakfast. We will take your comment regarding the carpet into consideration for future improvements. Thank you for staying with us.
8/10 – Bien
Rebecca
11 avr. 2024
Rebecca
Séjour de 1 nuit en avril 2024
Guest Relation Management a répondu le 1 mai 2024
Hi Rebecca,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
10/10 – Excellent
Cindy
Voyage de couple
8 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room exceeded my expectations, the property was very well maintained. That staff was welcoming and helpful.
Cindy
Séjour de 2 nuits en avril 2024
Guest Relation Management a répondu le 8 avr. 2024
Hi Cindy,Thank you for your feedback regarding your recent stay at our hotel. We are thrilled to hear that your room exceeded your expectations and that you found our property to be well-maintained. Providing exceptional service and a comfortable environment for our guests is our top priority, and we are delighted that our staff was welcoming and helpful during your stay. Thank you once again for choosing our hotel. We can't wait to welcome you back for another wonderful stay in the future.
10/10 – Excellent
Mary
Voyage en famille
31 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place to stop for a rest.
Mary
Séjour de 1 nuit en mars 2024
Guest Relation Management a répondu le 2 avr. 2024
Hi Mary,We're delighted to hear that you found our hotel to be a great place to stop for a rest! Providing a comfortable and welcoming environment for our guests to relax and rejuvenate is our top priority, and we're thrilled that we met your expectations in this regard. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
8/10 – Bien
Karole
30 mars 2024
Karole
Séjour de 1 nuit en mars 2024
Manager a répondu le 20 avr. 2024
Hello Karole,We're glad to hear you had a pleasant stay with us! Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another enjoyable experience.
10/10 – Excellent
Hope
Voyage en famille avec de jeunes enfants
29 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast was a hit! Right off interstate. Clean room with comfortable beds and pillows!
Hope
Séjour de 1 nuit en mars 2024
Manager a répondu le 31 mars 2024
Hello Hope,We are delighted to hear that you enjoyed our breakfast offerings and found our location convenient. It's great to know that you found our rooms clean with comfortable amenities. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.
8/10 – Bien
Jerry
26 mars 2024
Jerry
Séjour de 1 nuit en mars 2024
Guest Relation Management a répondu le 16 avr. 2024
Hi Jerry,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 – Bien
Anthony
24 mars 2024
Anthony
Séjour de 1 nuit en mars 2024
Manager a répondu le 15 avr. 2024
Hello Anthony, We appreciate you choosing our hotel for your stay! If there is anything we could improve upon, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
6/10 – Acceptable
Jerri
Voyage en groupe, Voyage avec des animaux de compagnie
23 mars 2024
Points forts : Service et personnel, commodités
The young man that was working the desk the night we stayed was AWESOME!!! He went out of his way to accommodate us!!! I wish I would’ve gotten his name. Only downside I would say was chair & ottoman were quite dirty looking.
Jerri
Séjour de 1 nuit en mars 2024
Manager a répondu le 24 mars 2024
Hello Jerri,We appreciate your kind words about our dedicated staff member. Please feel free to reach out to our management team with any specific concerns regarding your room, so they can address them accordingly. Thank you for choosing to stay with us!
10/10 – Excellent
Guy
Voyage en famille
22 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Looks like it has been updated recently. Everything was good. Only thing bad was noise from interstate. Mostly rhe trucks.
Guy
Séjour de 1 nuit en mars 2024
Manager a répondu le 24 mars 2024
Hello Guy,We appreciate your feedback on the recent updates and are pleased to hear you enjoyed your stay overall. We apologize for any inconvenience caused by noise from the nearby interstate, as we understand the importance of a peaceful environment for our guests. Thank you for bringing this to our attention.
4/10 – Médiocre
Crystal
Voyage en famille avec de jeunes enfants
20 mars 2024
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff here are not very nice or friendly even to my children. The gap in my doorway when it was closed and locked that let in a significant amount of daylight that made me feel unsafe. Doubly so when paired with people pounding on the door in the middle of the night. Do yourself a favor and stop in Forsyth instead.
Crystal
Séjour de 1 nuit en mars 2024
Guest Relation Management a répondu le 21 mars 2024
Hi Crystal,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
10/10 – Excellent
Diane
18 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was very convenient getting off I-75. The lady at check in was helpful and pleasant. The room was a nice size.
Diane
Séjour de 1 nuit en mars 2024
Manager a répondu le 20 mars 2024
Hello Diane,We are pleased to hear that you found our location convenient and enjoyed interactions with our staff. It's wonderful to hear that you were satisfied with the size of your room during your stay. Thank you for taking the time to share your feedback with us.
10/10 – Excellent
tree
Voyage de couple
16 mars 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Enjoyed our stay at the end of a long week of traveling. Only blemish on the experience was the staffer monitoring breakfast supplies this morning. Her method of communicating included yelling and barking orders to thos of us in the eating area. She had a scowl on her face the whole time and did not appear to be happy to be there.
tree
Séjour de 1 nuit en mars 2024
Manager a répondu le 18 mars 2024
Hello tree, We appreciate your feedback and are glad you enjoyed your stay overall. We will address your comments with our team to ensure a more pleasant breakfast experience for our guests in the future. Our aim is to provide exceptional service, and we apologize for any inconvenience caused.
10/10 – Excellent
Jeremy
Voyage en famille avec de jeunes enfants
15 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice and clean. Friendly staff. Breakfast wasn’t as good of a selection as typical with Best Westerns but the worker stayed busy refilling food and cleaning the area. Rooms, bedding, and bathroom all clean. Only downside was the area around the hotel is a little questionable, but it’s right off the highway.
Jeremy
Séjour de 1 nuit en mars 2024
Manager a répondu le 17 mars 2024
Hello Jeremy,Thank you for highlighting our clean rooms and friendly staff. We appreciate your feedback on the breakfast selection and are glad to hear our staff worked diligently to maintain it. We understand your concern about the surroundings, but we're pleased to offer a convenient location near the highway. Your comments help us improve for future guests' experiences.
10/10 – Excellent
Greg
Voyage en famille, Voyage avec des animaux de compagnie
4 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Best breakfast, room access easy, front desk very good
Greg
Séjour de 1 nuit en mars 2024
Guest Relation Management a répondu le 4 mars 2024
Hi Greg,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. It's wonderful to know that our breakfast offerings met your expectations and that you found the room access to be convenient. Our front desk team takes great pride in providing excellent service, and we are thrilled to hear that their efforts were appreciated during your stay. Your kind words are truly motivating for our team, and we are grateful for your recognition of our efforts to make your stay enjoyable. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another positive experience.
10/10 – Excellent
Cora, macon
3 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was pleasant
Cora
Séjour de 2 nuits en mars 2024
Guest Relation Management a répondu le 4 mars 2024
Hi Cora,Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay at our hotel. Providing our guests with a comfortable and enjoyable experience is our top priority, and we are thrilled that we were able to meet your expectations. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.
10/10 – Excellent
Mike
2 mars 2024
Mike
Séjour de 1 nuit en mars 2024
Manager a répondu le 22 mars 2024
Hello Mike,We are delighted to hear that you had a wonderful experience during your stay with us! Should you have any further comments or suggestions, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
2/10 – Terrible
roy
Voyage de couple
1 mars 2024
When we arrived with a confirmed and paid reservation the clerk took 20 minutes to find it on the computer. The unit itself was fine but the noise from the freeway was unbearrable and we could not sleep. We had to just leave. obviously these units are not properly insulated.We could hear a dog barking. the toilet kept running until we turned it off.I am a retired home builder and am knowledgeable about .good construction and we are extremely diissatisfied We are demanding a full refund.are demanding a full refund.
roy
Séjour de 1 nuit en février 2024
Manager a répondu le 3 mars 2024
Hello roy,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improving our services in the future. We suggest reaching out to our management team directly to discuss your concerns further. Thank you for bringing these issues to our attention.
6/10 – Acceptable
Dave
24 févr. 2024
Cheap close to interstate. Non english speaker check-in.
Dave
Séjour de 1 nuit en février 2024
Manager a répondu le 24 févr. 2024
Hello Dave,We appreciate your feedback and are glad to hear you found our location convenient. We encourage all guests to kindly reach out to our management team with any concerns regarding their stay.
8/10 – Bien
Troid
24 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was fine
Troid
Séjour de 1 nuit en février 2024
Manager a répondu le 24 févr. 2024
Hello Troid,Thank you for sharing your feedback with us. We hope you had an overall pleasant experience during your stay. We appreciate your time in reviewing the hotel.
10/10 – Excellent
Jay, Murfreesboro
23 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was impressed by the overall friendliness of all staff members
Jay
Séjour de 1 nuit en février 2024
Manager a répondu le 24 févr. 2024
Hello Jay,We are delighted to hear that you found our staff to be friendly during your stay. It is always our goal to provide excellent service to all our guests. Your positive feedback is greatly appreciated as it motivates us to continue delivering exceptional hospitality experiences.
8/10 – Bien
Mark
23 févr. 2024
Points forts : Propreté, service et personnel et commodités.
Pool/hot tub.
Mark
Séjour de 1 nuit en février 2024
Manager a répondu le 1 mars 2024
Hello Mark, We appreciate your feedback regarding the pool and hot tub facilities. Guest satisfaction is important to us, and we will share your comments with our team for further review and improvement. Thank you for bringing this to our attention.
10/10 – Excellent
Jane
20 févr. 2024
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Jane
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 21 févr. 2024
Hi Jane,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
10/10 – Excellent
katrina
Voyage de couple, Voyage d’affaires
20 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The checkin was awesome . I accidentally scheduled for the day but they were nice enough to correct my error with no complaints. Very appreciative!
katrina
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 20 févr. 2024
Hi Katrina,Thank you for sharing your positive experience with us! We're delighted to hear that your check-in experience was awesome and that our team was able to assist you with correcting your scheduling error without any complaints. Providing excellent customer service is our priority, and we're glad that we could accommodate your needs. We appreciate your kind words and your understanding, and we're grateful for the opportunity to assist you. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future!
10/10 – Excellent
Phillip
19 févr. 2024
Points forts : Propreté, service et personnel
Phillip
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 20 févr. 2024
Hi Phillip,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at our hotel. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
8/10 – Bien
Niles
18 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Niles
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 20 févr. 2024
Hi Niles,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
6/10 – Acceptable
Staci, Orange Park
Voyage en famille
17 févr. 2024
Points faibles : Commodités
Too many to state
Staci
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 20 févr. 2024
Hi Staci,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
10/10 – Excellent
Thomas
16 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very clean and new. Good check in and parking
Thomas
Séjour de 1 nuit en février 2024
Manager a répondu le 17 févr. 2024
Hello Thomas,Thank you for sharing your positive feedback on our hotel's cleanliness and check-in process. We appreciate your recognition of our efforts to maintain a clean environment and provide efficient service. We're glad that our parking facilities met your expectations as well. Should you have any future travel plans, we would be delighted to welcome you back for another pleasant stay.
2/10 – Terrible
Robert
14 févr. 2024
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Robert
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 15 févr. 2024
Hi Robert,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 – Bien
Niles
11 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Could use some updates, the carpet was pretty wor.
Niles
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 13 févr. 2024
Hi Niles,Thank you for your feedback. We appreciate your input regarding updates, and we'll certainly take this into consideration as we strive to enhance our guests' experiences. Ensuring our facilities are well-maintained and comfortable is important to us, and we'll address the issue with the worn carpet with our maintenance team to see what improvements can be made. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
8/10 – Bien
Cindy
10 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cindy
Séjour de 1 nuit en février 2024
Manager a répondu le 10 févr. 2024
Hello Cindy,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are glad to hear that you enjoyed your time with us. If there's any specific feedback you'd like to share, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.
10/10 – Excellent
cynthia
9 févr. 2024
cynthia
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 21 mars 2024
Hi Cynthia,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.
2/10 – Terrible
Lisa
5 févr. 2024
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lisa
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 6 févr. 2024
Hi Lisa,Thank you for your feedback regarding your recent stay at our hotel. We value your feedback and would appreciate any specific suggestions you may have on how we can enhance our services or amenities. Your comments will help us identify areas where we can make improvements to provide a better experience for our guests. We hope that you will consider staying with us again in the future, as we would welcome the opportunity to exceed your expectations and provide you with an excellent stay.
8/10 – Bien
Todd
Voyage en famille
4 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Average but clean
Overall pretty good. Room neat and clean. Bed a little soft. Price fair. Breakfast fair. Would stay again.
Todd
Séjour de 1 nuit en février 2024
Guest Relation Management a répondu le 6 févr. 2024
Hi Todd,Thank you for taking the time to share your feedback with us. We're pleased to hear that your overall experience was pretty good and that you found the room neat and clean. We appreciate your comments about the bed and breakfast, as they provide valuable insights for us to consider as we continuously strive to improve our offerings. We value your input, and we hope to have the opportunity to welcome you back for another positive experience in the future.
8/10 – Bien
Thomas
3 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good
Thomas
Séjour de 1 nuit en février 2024
Manager a répondu le 3 févr. 2024
Hello Thomas,afternoon, thank you for leaving your review. We apologize for any inconvenience you experienced during your stay. We value your feedback as it helps us identify areas for improvement. If you have any further concerns, please reach out to our management team directly. We appreciate your understanding and look forward to serving you better in the future.