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Courtyard by Marriott Lynchburg – Avis

3 out of 5
Courtyard by Marriott Lynchburg
4640 Murray Place, Lynchburg, VA

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 241 avis sur 417." "
Note de 8 – Bien, d’après 107 avis sur 417." "
Note de 6 – Acceptable, d’après 38 avis sur 417." "
Note de 4 – Médiocre, d’après 16 avis sur 417." "
Note de 2 – Terrible, d’après 15 avis sur 417." "

9,0/10

Propreté

9,2/10

Service et personnel

8,2/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

P

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice checkin staff. Close to amenities like shopping, food and bowling alley within walking distance. Loved that an EV charger was on the premises.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Dannisha

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved the entire experience
Séjour de 1 nuit en mai 2024

8/10 – Bien

Jenny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice stay
Séjour de 2 nuits en mai 2024

10/10 – Excellent

shelia

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Con isn’t and quiet
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Rachel

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice gym
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Shereza

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was filthy
Séjour de 2 nuits en mai 2024

8/10 – Bien

amy

$12 for eggs is very steep for breakfast
Séjour de 1 nuit en mai 2024

10/10 – Excellent

MELISSA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Séjour de 2 nuits en mai 2024

8/10 – Bien

shelby

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I didn’t like that fact you didn’t have complimentary breakfast. The free parking i loved, the staff was great
Séjour de 1 nuit en avril 2024

10/10 – Excellent

walter

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Kay

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was all I needed for this particular stay.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Christine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Dante

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Morning breakfast on a holiday was a benefit
Séjour de 1 nuit en mars 2024
GM a répondu le 4 avr. 2024
Dear Dante,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.L SimpsonGM

6/10 – Acceptable

Alok

Séjour de 2 nuits en mars 2024

8/10 – Bien

Sarah

Séjour de 2 nuits en mars 2024

10/10 – Excellent

Sheila

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Dion

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice value, comfortable stay, great service.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Brandon

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024

8/10 – Bien

Stacey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Convenient location to LU
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Denise

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
very nice
Séjour de 1 nuit en février 2024

8/10 – Bien

Richard

Séjour de 2 nuits en février 2024

10/10 – Excellent

Keith

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very nice stay
Séjour de 1 nuit en février 2024

10/10 – Excellent

Dania

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
The beds were super comfortable!
Séjour de 1 nuit en février 2024

10/10 – Excellent

Lisa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

8/10 – Bien

Joy

Séjour de 1 nuit en février 2024

10/10 – Excellent

Dan

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Ivonne

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

kenneth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Andrea

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was convenient to our destination clean and quiet
Séjour de 1 nuit en janvier 2024
L Simpson GM a répondu le 29 janv. 2024
Dear Andrea,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bien

Lillie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location, friendliness
Séjour de 1 nuit en janvier 2024

6/10 – Acceptable

Shakeita

Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Ashleigh

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was clean and well-maintained. We only interacted with the check-in staff and she was very sweet and professional. The lobby has a fireplace which was very inviting and cozy, quiet too. Our room and bathroom were very clean and there were plenty of toiletries in the bathroom. My only suggestion would be to bring your pillow. We prefer pillows with a little more support and the ones here are very soft/flat. Definitely will stay again.
Séjour de 1 nuit en janvier 2024
LSimpson General Manager a répondu le 22 janv. 2024
Dear Ashleigh,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.L Simpson GM

10/10 – Excellent

Nancy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Helpful staff.
I had reserved two nights and had to leave after one night due to impending snow. Staff was very kind and helpful with making cancellation. I have stayed here before and front desk staff have always been very kind and helpful.
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Dan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Tara

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024

8/10 – Bien

joshua

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en janvier 2024
LSimpson General Manager a répondu le 11 janv. 2024
Dear joshua,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Excellent

Twanda

Voyage d’affaires
Séjour de 1 nuit en décembre 2023
Rich C. a répondu le 12 déc. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 – Excellent

Sheila

Séjour de 2 nuits en novembre 2023
Rich C. a répondu le 19 déc. 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

4/10 – Médiocre

Jim

Voyage en famille
Points faibles : Propreté, service et personnel
Discovered at 11pm that the sheets had not been changed on the bed. No one answered front desk phone. Had to go downstairs, ring service bell to get assistance. Was handed clean sheets. Had to make our bed ourselves at 11:30 or so.
Séjour de 1 nuit en novembre 2023
Rich C. a répondu le 6 nov. 2023
I apologize for the inconvenience you experienced during your stay. It's essential that our guests have a comfortable and hassle-free experience, and it's clear that we fell short of meeting your expectations.I'm sorry to hear that you discovered the sheets had not been changed and had difficulty reaching the front desk for assistance. This is not the level of service we aim to provide. We appreciate your feedback, as it helps us address and rectify such issues to ensure a better guest experience in the future.Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit more enjoyable, please don't hesitate to let us know. Thank you for choosing us for your accommodations.

10/10 – Excellent

Roger M

Séjour de 3 nuits en octobre 2023
Rich C. a répondu le 10 nov. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Excellent

ROBERT

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice staff. Good location very clean
Rich C. a répondu le 20 oct. 2023
Thank you for your positive feedback and for rating us 5 out of 5. We're delighted to hear that you had a great experience during your stay.It's wonderful that you found our staff to be very nice, our location convenient, and our property very clean. Providing excellent service and a clean, comfortable environment are top priorities for us.If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing us for your accommodations.

10/10 – Excellent

Sylvia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property. It has the amenities if a larger Marriott brand. I love the options for food and drinks.
Séjour de 1 nuit en octobre 2023
Rich C. a répondu le 16 oct. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable stay
Great stay!! We have stayed hwrw before and it was great but we spent 48.00 on breakfast. If we stay again, we wont eat here but will go our for breakfast! The clerk who checked us in was amazing! Very friendlya. Very helpful and kind!!!
Séjour de 1 nuit en octobre 2023
Rich C. a répondu le 16 oct. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Excellent

Laura

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Rich C. a répondu le 6 oct. 2023
Thank you Laura for your great review of our hotel! We are so delighted to know that you enjoyed your stay with us. We hope you enjoyed your visit to the area and hope we have the opportunity to welcome you back in the future!

10/10 – Excellent

gloria

Séjour de 1 nuit en septembre 2023
Rich C. a répondu le 2 oct. 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Room very clean and comfortable. Staff helpful and efficient
Séjour de 1 nuit en septembre 2023
Rich C. a répondu le 11 sept. 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient access to LU. Arrived and the tv had and all cords had been unplugged. The lady that check is in came up immediately and fixed it. Very pleasant and great stay!
Séjour de 1 nuit en août 2023
Rich C. a répondu le 11 sept. 2023
Thank you Michael for your great review of our hotel! We are so delighted to know that you found our hotel to be in the perfect location for LU. We are sorry that you encountered an issue with the television cords, but am pleased a team member was able to address that for you right away. We hope you enjoyed your visit and hope we have the opportunity to welcome you back in the future!

6/10 – Acceptable

William

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Great until we walked into the room.
The front desk was fantastic and may check in a breeze. Gave us the choice of which floor we would like to be on. When we open the door to our room, there was a haze and a very strong, distinct smell of marijuana. We turned on the bathroom fan and opened the balcony door to air the room out. Not wanting to make a fuss. We did let the front desk know, but did not request to change rooms. Overall decent stay but very disappointing in the odor that seem to linger the entire stay.
Séjour de 1 nuit en août 2023
Rich C. a répondu le 11 sept. 2023
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. The issue you encountered upon entering your room is not indicative of the level of service our guests have come to expect and very sorry you had to encounter it. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to ensure an issue like this does not happen again in the future. We hope that you will consider giving us another chance should your travels bring you back to the area!

8/10 – Bien

Amekka

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023
Rich C. a répondu le 11 sept. 2023
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and hope you will stay with us again soon!