Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 417 avis sur 660." "
10 – Excellent
417
Note de 8 – Bien, d’après 153 avis sur 660." "
8 – Bien
153
Note de 6 – Acceptable, d’après 48 avis sur 660." "
6 – Acceptable
48
Note de 4 – Médiocre, d’après 20 avis sur 660." "
4 – Médiocre
20
Note de 2 – Terrible, d’après 22 avis sur 660." "
2 – Terrible
22
9,2/10
Propreté
9,0/10
Service et personnel
8,6/10
Commodités
9,2/10
État et installations de l’hébergement
9,0/10
Écoresponsabilité
Avis
8/10 – Bien
Bruno
Voyage d’affaires
19 janv. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bruno
Séjour de 2 nuits en janvier 2023
10/10 – Excellent
MARIE
Voyage en famille
27 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was friendly. Place was clean. To close to the freeway you can trucks, horns, Siren's.
MARIE
Séjour de 1 nuit en mai 2024
10/10 – Excellent
John, Bellmore
Voyage d’affaires
23 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great place . has a free pool table in the lobby. everything is updated. They need to update the matresses and pillows.
John
Séjour de 3 nuits en mai 2024
10/10 – Excellent
Megan
Voyage en famille
15 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a very nice experience
Megan
Séjour de 3 nuits en mai 2024
10/10 – Excellent
Robert
4 mai 2024
Points forts : Propreté, service et personnel
Robert
Séjour de 1 nuit en avril 2024
6/10 – Acceptable
Abby
3 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Abby
Séjour de 1 nuit en mai 2024
8/10 – Bien
Kathleen
26 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The breakfast bar is great. Staff is friendly and knowledgeable
Kathleen
Séjour de 1 nuit en avril 2024
8/10 – Bien
Lori
18 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Ease of access to airport.
Lori
Séjour de 1 nuit en avril 2024
8/10 – Bien
John
13 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice and comfortable
John
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Jennifer, Jackson
Voyage en famille
11 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The clerk that checked us in wasnt super friendly, she was also there the next morning and wasnt any friendlier this time. Great location amd very clean and comfortable
Jennifer
Séjour de 2 nuits en avril 2024
10/10 – Excellent
Mercy
Voyage d’affaires
10 avr. 2024
Points forts : Commodités
my view of the back lot was not the best, but overall excellent
Mercy
Séjour de 2 nuits en avril 2024
10/10 – Excellent
Julie
9 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Julie
Séjour de 2 nuits en avril 2024
8/10 – Bien
Gale
Voyage en famille
7 avr. 2024
Points forts : Propreté, état et installations de l’hébergement
It was just ok.
Gale
Séjour de 1 nuit en avril 2024
10/10 – Excellent
Christine
Voyage d’affaires
30 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Kyle was very friendly!
Christine
Séjour de 1 nuit en mars 2024
Grant a répondu le 6 avr. 2024
Dear Christine:Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed Kyle's company! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
4/10 – Médiocre
Anita
Voyage d’affaires
21 mars 2024
My key wouldn’t open my room so now they’re trying to move me to another hotel at 11:00 pm
Anita
Séjour de 1 nuit en mars 2024
10/10 – Excellent
Terry
18 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nowhere close by to eat, but they had the shuttle take me to a restaurant within 3 miles of the hotel(for free)and returned to pick me up. Quick also!!
Terry
Séjour de 1 nuit en mars 2024
Grant a répondu le 6 avr. 2024
Dear Terry:Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed our complimentary shuttle service! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Laura
Voyage en famille
9 mars 2024
Points forts : Propreté, commodités et état et installations de l’hébergement.
Nice and clean hotel! Would stay again
Laura
Séjour de 1 nuit en mars 2024
Ricky a répondu le 13 mars 2024
Thank you for your kind words. Thanks for staying with us. We look forward to you next visit.
10/10 – Excellent
Andrea
5 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Limited parking
Andrea
Séjour de 1 nuit en mars 2024
Grant a répondu le 6 mars 2024
Dear Andrea,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
4/10 – Médiocre
Monica
5 mars 2024
Monica
Séjour de 1 nuit en mars 2024
10/10 – Excellent
Taran
Voyage en famille avec de jeunes enfants
4 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed my stay! The staff was super friendly and helpful!
Taran
Séjour de 1 nuit en mars 2024
Grant a répondu le 6 mars 2024
Dear Taran,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We're glad you enjoyed our staff! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
8/10 – Bien
Letisha, Louisville
Voyage de couple
4 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
It was good but the rooms were very small.
Letisha
Séjour de 1 nuit en mars 2024
Grant a répondu le 6 mars 2024
Dear Letisha,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
anthony
Voyage d’affaires
29 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff
anthony
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Anthony,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We're very glad you enjoyed how friendly our staff is! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Kimberly
Voyage de couple
27 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Tru Hotels never disappoint. Rooms are extremely clean. I love the very big TV also.
Kimberly
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Kimberly,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We're very glad you enjoyed how clean our rooms are! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Anders
25 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Anders
Séjour de 4 nuits en février 2024
Grant a répondu le 6 mars 2024
Dear Anders,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Voyageur vérifié
Voyage en famille
24 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very Satisfied
Had a very nice stay. The breakfast is good. There is a poll table and it was fun.
Voyageur vérifié
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Traveler,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We're glad you enjoyed our breakfast and our pool table. We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Roxane
Voyage en famille
19 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very friendly, long term parking available and shuttle service to/from airport
Roxane
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Roxane,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We take pride in ensuring every guest has a great stay with us, and we're glad we delivered you a great experience. We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
8/10 – Bien
Gary
15 févr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Gary
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Gary,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Evelyn
11 févr. 2024
Points forts : Propreté, service et personnel
Evelyn
Séjour de 1 nuit en janvier 2024
Grant a répondu le 6 mars 2024
Dear Evelyn,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Dante
9 févr. 2024
Points forts : État et installations de l’hébergement
Dante
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Dante,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Jamey
Voyage en famille, Voyage d’affaires
7 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and staff were very helpful!
Jamey
Séjour de 2 nuits en janvier 2024
Grant a répondu le 6 mars 2024
Dear Jamey,Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. If you could tell us what was so great about your stay, I will happily pass that information to the rest of our team! We also invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us!Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
6/10 – Acceptable
Heidi, Bowling Green
Voyage de couple
5 févr. 2024
Points forts : Propreté, service et personnel
The air conditioning unit was very loud and the Tv didn't work very well, it had issues losing connection and many channels wouldn't play.
Pillows are very thin.
Heidi
Séjour de 1 nuit en février 2024
Grant a répondu le 6 mars 2024
Dear Heidi,Thank you for your recent stay at Tru by Hilton Louisville Airport. We’re constantly looking for guest feedback on how we can improve and truly create a unique and positive experience, and we appreciate you taking the time to share with us your thoughts. We’re sorry to hear that the TV and the pillows didn’t meet your expectations. I will address your feedback with our team immediately. Please know, we sincerely value your stay with us and hope you will give us another opportunity in the future. Thank you again for your feedback and concerns.Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Barry
21 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This is my go to Hotel when I’m going to airport!
Barry
Séjour de 1 nuit en janvier 2024
Grant a répondu le 5 févr. 2024
Dear Barry,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you enjoyed your stay at our hotel. Our team works hard to provide a memorable experience for our guests, and we are thrilled to know that we met your expectations.It's fantastic to hear that you found our hotel to your liking. We strive to create a comfortable and welcoming environment for all our guests, and we're pleased to know that you felt at home during your time with us.Your kind words serve as a great source of motivation for our team. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
10/10 – Excellent
Ashley, Magnolia
19 janv. 2024
Ashley
Séjour de 1 nuit en janvier 2024
Grant a répondu le 5 févr. 2024
Dear Ashley,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel. It's always a pleasure to receive such positive feedback from our valued guests.Our team works hard to ensure that every guest feels welcome and well taken care of, and your feedback is truly motivating. We appreciate your support and look forward to welcoming you back for another fantastic stay in the future.Once again, thank you for choosing Tru by Hilton Louisville Airport!
2/10 – Terrible
Alexis
15 janv. 2024
Alexis
Séjour de 1 nuit en janvier 2024
10/10 – Excellent
Anna, Lexington
12 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Anna
Séjour de 1 nuit en décembre 2023
Grant a répondu le 5 févr. 2024
Dear Anna,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Your kind words truly mean a lot to our team, and it's incredibly rewarding to know that we were able to meet your expectations.We strive to create a welcoming and comfortable environment for our guests, and it's wonderful to hear that we succeeded in making your stay memorable. Your feedback motivates us to continue providing exceptional service, and we sincerely appreciate your recognition.We look forward to welcoming you back in the future and providing you with another enjoyable stay.
8/10 – Bien
Christopher
Voyage en famille
7 janv. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Christopher
Séjour de 4 nuits en janvier 2024
Grant a répondu le 5 févr. 2024
Dear Christopher,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay with us.It is always our goal to provide a comfortable and memorable experience for our guests, and we are delighted to know that we met your expectations. Your kind words are truly appreciated and serve as motivation for our team to continue delivering exceptional service.
10/10 – Excellent
Kimberly
Voyage d’affaires
4 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Kimberly
Séjour de 1 nuit en janvier 2024
Ricky a répondu le 25 janv. 2024
Thank you so much for your review. We appreciate you taking the time to leave us 5 stars. Thanks for staying with us,
10/10 – Excellent
Sarah
Voyage en famille
31 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sarah
Séjour de 1 nuit en décembre 2023
Grant a répondu le 5 févr. 2024
Dear Sarah,hank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and creating memorable moments for our guests is our top priority, and we are delighted to know that we were able to meet your expectations.It is always a pleasure to receive such positive feedback, and we genuinely appreciate your kind words. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and your appreciation motivates us to continue delivering exceptional service.We look forward to welcoming you back to our hotel in the future. We value your feedback and are committed to making each visit a fantastic experience.
10/10 – Excellent
heather
27 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice rooms, lots of activities.
heather
Séjour de 1 nuit en décembre 2023
Grant a répondu le 5 févr. 2024
Dear Heather,Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you enjoyed your stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and it's always rewarding to know that we've succeeded in meeting your expectations.We appreciate your kind words about our rooms and our lobby amenities. We continuously strive to create a welcoming and memorable environment for our guests, so we appreciate the motivation!It was a pleasure having you as our guest, and we look forward to welcoming you back in the future.
10/10 – Excellent
David, Panama City Beach
26 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Modern, comfortable, clean! Very nice hotel. Really enjoyed our stay!
David
Séjour de 3 nuits en décembre 2023
Ricky a répondu le 31 déc. 2023
I'm so glad you enjoyed your stay here. We look forward to your return. Thanks so much
10/10 – Excellent
Elizabeth
24 déc. 2023
Elizabeth
Séjour de 1 nuit en décembre 2023
Ricky a répondu le 26 déc. 2023
Thank you so much for your feedback. We appreciate you taking the time to fill out the survey, Thanks for staying with us and we look forward to your return very soon.
10/10 – Excellent
Jennifer
Voyage en groupe
17 déc. 2023
Tru
Great hotel. Will be back!
Jennifer
Séjour de 1 nuit en décembre 2023
Ricky-Operations Manager a répondu le 21 déc. 2023
Thank you so much for staying with us.
8/10 – Bien
ROBERT
10 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ROBERT
Séjour de 1 nuit en décembre 2023
Ricky-Operations Manager a répondu le 21 déc. 2023
Thank you for staying with us!
10/10 – Excellent
Charles
Voyage en famille
27 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It met my needs with my disability
Charles
Séjour de 1 nuit en novembre 2023
Kyle a répondu le 5 déc. 2023
Charles, thank you for the kind words. I'm glad you and your family enjoy your time at the Tru Louisville Airport.Thank you!
10/10 – Excellent
Dua'a
26 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great
Dua'a
Séjour de 1 nuit en novembre 2023
Kyle a répondu le 5 déc. 2023
Dua'a,Thank you for the 5 star review. We hope to see you again soon!
6/10 – Acceptable
Darrian
26 nov. 2023
Points forts : Propreté, service et personnel
Darrian
Séjour de 1 nuit en novembre 2023
Grant a répondu le 17 déc. 2023
Dear Darrian:Thank you for your recent stay at Tru by Hilton Louisville Airport. We’re constantly looking for guest feedback on how we can improve and truly create a unique and positive experience, and we appreciate you taking the time to share with us your thoughts. We’re sorry to hear that stay didn’t meet your expectations. Please know, we sincerely value your stay with us and hope you will give us another opportunity in the future. Thank you again for your feedback.Grant HillFront Desk SupervisorTru by Hilton Louisville Airport
10/10 – Excellent
Terry
25 nov. 2023
Very clean
Terry
Séjour de 1 nuit en novembre 2023
Kyle a répondu le 5 déc. 2023
Terry, we're glad you enjoyed your clean room while here with us. We hope to see you again soon!
6/10 – Acceptable
Voyageur vérifié
Voyage d’affaires
24 nov. 2023
Points forts : Propreté, service et personnel
Voyageur vérifié
Séjour de 4 nuits en juillet 2023
Kyle a répondu le 5 déc. 2023
Thank you for taking the time to give us a review. We hope to see you again soon.
10/10 – Excellent
Steve
Voyage de couple
22 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice. Pleasant. Clean. Close to airport.
I found NO way to call the hotel to arrange shuttle!
Steve
Séjour de 1 nuit en novembre 2023
Grant a répondu le 24 nov. 2023
Dear Steve:Thanks for staying with us at the Tru by Hilton Louisville Airport. We created this brand with guests like you in mind, so we love to hear that you enjoyed your stay. We invite you to follow us on Facebook, Twitter, and Instagram and share your stay experience with us! I'm sorry to hear you had trouble with our shuttle service. Our shuttle service is 24/7, on-demand. And pickup can be arranged by the front desk at (502)792-8800. Grant HillFront Desk SupervisorTru by Hilton Louisville AirportGrant.Hill@Hilton.com(502)792-8800
2/10 – Terrible
Marsha, Camby
22 nov. 2023
Marsha
Séjour de 2 nuits en novembre 2023
Grant a répondu le 17 déc. 2023
Dear Marsha:Thank you for your recent stay at Tru by Hilton Louisville Airport. We’re constantly looking for guest feedback on how we can improve and truly create a unique and positive experience, and we appreciate you taking the time to share with us your thoughts. We’re sorry to hear your stay didn’t meet your expectations. I will address your feedback with our team immediately. Please know, we sincerely value your stay with us and hope you will give us another opportunity in the future. Thank you again for your feedback and concerns.Grant HillFront Desk SupervisorTru by Hilton Louisville Airport