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Hotel Metro – Avis

3.5 out of 5
Hotel Metro
32 Covent Market Place, London, ON

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 669 avis sur 1004." "
Note de 8 – Bien, d’après 223 avis sur 1004." "
Note de 6 – Acceptable, d’après 67 avis sur 1004." "
Note de 4 – Médiocre, d’après 27 avis sur 1004." "
Note de 2 – Terrible, d’après 18 avis sur 1004." "

9,4/10

Propreté

9,4/10

Service et personnel

8,6/10

Commodités

9,2/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 – Bien

Marie-Claude

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement
Hotel is fine. Rooms are unique and comfortable. No restaurant in and limited options around. Difficult to have DoorDash delivered. Confusion between front and back door. Contactless arrival never worked out with the app.
Séjour de 3 nuits en mars 2024
Ryan A - General Manager a répondu le 2 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review. Sorry, we are still working out some of the kinks in our new system and appreciate your patience. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Thierry

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bon pour hôtel centre-ville
Séjour de 1 nuit en octobre 2023
Shawn - Front Desk Manager a répondu le 19 oct. 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 – Excellent

Yannick

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Outre le bruit désabréable provenant de la tuyauterie est perceptible constamment et les sans abris qui sont présents en quantité à proximité, c’est un fort bel endroit.
Séjour de 1 nuit en juillet 2023
Shawn - Front Desk Manager a répondu le 27 juill. 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

2/10 – Terrible

Yazid Adel

Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel
La réceptionniste était très désagréable et méprisante !!! Elle ma trop compliqué l'enregistrement .a tel point que jai annulé mon séjours !
Séjour de 1 nuit en mai 2023
Shawn - Front Desk Manager a répondu le 19 mai 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! Unfortunately, we do require a credit card for your security deposit and do not accept cash deposits. My apologies that we were not able to accommodate you as a result. Have a fantastic long weekend!

8/10 – Bien

Gaetan

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Petit déjeuner non disponible
Shawn - Front Desk Manager a répondu le 18 janv. 2023
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

8/10 – Bien

Hélène

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Hotel très sympa, mais la moquette ( le tapis) devrait être enlevé et remplacé par une surface lavable. L'accès au marché, les grandes fenêtres, la belle baignoire étaient très chouettes. Il ne vous manque pas grand-chose pour avoir 5 étoiles
Séjour de 1 nuit en décembre 2022
Shawn - Front Desk Manager a répondu le 15 déc. 2022
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 – Excellent

Frédéric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent
Hôtel idéalement situé au cœur de London. Chambre très spacieuse, fonctionnelle et moderne. Très bon service et propreté irréprochable
Séjour de 1 nuit en août 2022
Ryan A - General Manager a répondu le 22 août 2022
Thank you for supporting local and choosing Hotel Metro for your accommodations in London Ontario! Thank you for the kind words and wonderful review! I'll be sure to share your comments with the teams. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Donald, QUEBEC

Séjour de 2 nuits en août 2022

10/10 – Excellent

Pawel

Séjour de 1 nuit en mars 2022
Shawn - Front Desk Manager a répondu le 2 avr. 2022
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 – Excellent

OLIVIER

Séjour de 1 nuit en décembre 2021
Shawn - Front Desk Manager a répondu le 21 déc. 2021
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 – Excellent

Martin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2021
Shawn - Front Desk Manager a répondu le 12 nov. 2021
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 – Excellent

Voyageur vérifié

Séjour de 1 nuit en septembre 2020
Shawn - Front Desk Manager a répondu le 17 sept. 2020
Thank you for choosing Hotel Metro for your accommodations in London Ontario! We appreciate the wonderful review and look forward to hosting you next time! Take care and travel safely!

10/10 – Excellent

Wayne

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Rooms are very nice!
Séjour de 1 nuit en mai 2024
Ryan A - General Manager a répondu le 10 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Nicole, Oshawa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very cool boutique hotel. Definitely explore the market across the street, you won’t be disappointed!
Séjour de 1 nuit en mai 2024
Ryan A - General Manager a répondu le 10 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Catalin

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location.
Séjour de 1 nuit en mai 2024
Ryan A - General Manager a répondu le 8 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

8/10 – Bien

Mary

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Spacious and modern.
Séjour de 1 nuit en mai 2024
Ryan A - General Manager a répondu le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

6/10 – Acceptable

Connor

Voyage de couple
Points forts : Propreté, service et personnel
The room furnishing and layout was fairly nice, I’ll give it a 4 star. Convenient location, but the room was the loudest hotel room we have ever stayed in. There were more big loud pop, creaks, and bangs happening in that room than I could even begin to understand. We thought a few times someone was banging on our door, but something in the wall was making a super loud noise at various points in the night (no it wasn’t the neighbouring room having some fun). We didn’t sleep very well at all unfortunately,
Séjour de 1 nuit en mai 2024
Ryan A - General Manager a répondu le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll be sure to check your room and resolve these issues. We look forward to hosting you next time. Take care and travel safely!

4/10 – Médiocre

Alka

Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
A very loud property that disrupts one’s sleep
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll be sure to take a look into that room. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Grace

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A little hard to find as map took us to back entrance but once in the staff were very friendly and helped with all our questions. Keyless entry to hotel and room worked perfectly. Nice market right opposite for breakfasts etc and easy parking under the Covent Garden market
Séjour de 2 nuits en mai 2024
Ryan A - General Manager a répondu le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to check in with Google and see if that can be remedied. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Melanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 2 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Gillian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Property was clean, easy to access and chic. Many great restaurants in the area and close to many activities. Only downside is the neighborhood has homeless and substance abusing people around but that’s true for any urban area these days.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 30 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. Every core has it's issues sadly as you had mentioned, thank you for your patience. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Bei

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pretty good choice!
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

6/10 – Acceptable

Lisa

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
Tired and too dark
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We apologize you didn't get the stay you deserve. We'll reach out to you, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Shelley, toronto

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 26 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Bin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Akiko

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful decor and comfortable bed
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 25 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Waylon

Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Would stay again!
Séjour de 2 nuits en avril 2024
Ryan A - General Manager a répondu le 24 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Last minute reservation, very pleased with my choice. Hotel conveniently located downtown.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 29 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Donald and Laurie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We always stay here when visiting St. Joseph’s hospital. Very close by.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 24 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Amanda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great front service staff! Felt welcome and informed about our visit.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 22 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Michelle

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful boutique hotel. In the heart of London. We use this hotel as a get away night from the kids. Perfect hotel
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 22 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Jacqueline

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I liked the price and great location
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Paige

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was very cute and staff was very welcoming and helped with any questions we had :) will be back again
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

8/10 – Bien

Grace

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Jacqueline

Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 7 mai 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Bryan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Dt core is a terrible area at night
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 18 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review. Every core has it's issues sadly, thank you for your patience. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Large Rooms and bed and pillows were comfortable, however the bed a little on the small side.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 16 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time, be sure to check out our King rooms next time! Take care and travel safely!

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 17 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the nice review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Marianne

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Simple check in/out and convenient location for the convention centre with a great price. Parking was simple. Sink was not draining well and I did text the front desk, but not sure anything was done. Would happily stay there again!
Séjour de 3 nuits en avril 2024
Ryan A - General Manager a répondu le 15 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to check the plumbing in the room. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Christine

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had a fantastic stay. Parking is a little cumbersome with larger vehicles. However, this is to be expected when staying in any city center. Location is perfect and allowed quick and easy access to so many attractions. The staff were awesome, friendly people. Clean and comfortable rooms. Definetly will be staying here again.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 15 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Tristen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
😊
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 15 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the amazing review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Andrew

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent hotel! Staff are great. Highly recommend.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 12 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Stephen

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super close to Budweiser Gardens. Very good location and super friendly staff. Would stay again if ever in town for another concert.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 12 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Jillian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 15 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

chris

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel and manager Shawn is fantastic one of the best out there!!!! But I do question the decision of ownership to not have night staff. In my opinion the loss of the night staff takes away from all the great things the front line people do there every day!!!
Séjour de 2 nuits en février 2024
Ryan A - General Manager a répondu le 12 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the honest review. I'll be sure to share your sentiments with the Shawn. We look forward to hosting you next time, take care and travel safely!

4/10 – Médiocre

Ursula

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en avril 2024
Ryan A - General Manager a répondu le 12 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. If you could reach out to the management team, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Britany

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had a wonderful time and can’t wait to come back. The staff and the accommodations were actually as pictured. Thank you again!
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 9 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to share your sentiments with the staff. We look forward to hosting you next time, take care and travel safely!

10/10 – Excellent

Nick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay in the downtown area. Parking coupon included in the room is a great benefit.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 9 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review, and look forward to hosting you next time. Take care and travel safely!

2/10 – Terrible

Megan

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ryan A - General Manager a répondu le 10 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the review, and apologize you didn't get the stay you deserve. If you could reach out to the management team, we'd like to hear more details about your stay. We look forward to hosting you next time. Take care and travel safely!

10/10 – Excellent

Mavis

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only negative were the pillows, too chunky but I managed to get them in a comfortable position to slepp
Séjour de 2 nuits en avril 2024
Ryan A - General Manager a répondu le 8 avr. 2024
Thank you for supporting local and choosing Hotel Metro for your accommodations in London, Ontario! We appreciate the wonderful review. I'll be sure to take a look at the pillows in the room and ensure they are fresh. We look forward to hosting you next time, take care and travel safely!