Hall

Best Western Plus Las Vegas West – Avis

2.5 out of 5
Best Western Plus Las Vegas West
8669 W Sahara Ave, Las Vegas, NV

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 477 avis sur 1003." "
Note de 8 – Bien, d’après 335 avis sur 1003." "
Note de 6 – Acceptable, d’après 84 avis sur 1003." "
Note de 4 – Médiocre, d’après 51 avis sur 1003." "
Note de 2 – Terrible, d’après 56 avis sur 1003." "

8,6/10

Propreté

8,6/10

Service et personnel

8,0/10

Commodités

8,4/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 – Bien

Yoann

Voyage en famille
Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Points faibles : Propreté
Séjour correct
Séjour de 3 nuits pour découvrir Las Vegas. La piscine est ouverte 24h/24. Le personnel peut encore améliorer l’amabilité : soit la personne est super sympa, soit elle ne dit même pas bonjour. Petit-déjeuner correct : choix varié mais nourriture peu qualitative. En ce qui concerne le ménage : très décevant. Poubelles non ramassées, lits non faits, poussière, canapé non aspiré, oubli de remettre des serviettes. Localisation pratique avec beaucoup de commerces.
Séjour de 3 nuits en octobre 2023
Cyndy-Guest Experience Representative a répondu le 1 nov. 2023
Yoann, We are grateful for your feedback. We apologize for not making it clearer to you about requesting housekeeping visits. Our cleaning team is happy to service guest spaces when invited. Thank you for your valuable comments, and we hope you will return to enjoy a better experience soon.

8/10 – Bien

Garance

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bon hotel
Bonne literie petit déjeuner a l'americaine. Par contre dommage que le detecteur de fumée sonne et te réveille !
Séjour de 1 nuit en décembre 2019
Brittany - Best Western Plus Team a répondu le 3 janv. 2020
Garance, we're glad that you enjoyed your stay with us and our delicious breakfast! I hope you had a great time visiting Las Vegas and we look forward to hosting you again soon.

10/10 – Excellent

Nathalie

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très très bien!
Séjour de 1 nuit en septembre 2019
Brittany - Best Western Plus Team a répondu le 17 oct. 2019
Nathalie, Nous apprécions vos commentaires. Je suis heureux de constater que vous avez passé un excellent séjour parmi nous et nous espérons vous revoir bientôt.

10/10 – Excellent

philippe

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel
Super chambre, literie au top, piscine et spa. Parking gratuit, c'est calme à 16 min de l'agitation de Vegas. Le petit déjeuner est un peu léger
Séjour de 2 nuits en septembre 2019
Brittany - Best Western Plus Team a répondu le 14 nov. 2019
Philippe, We're so glad to hear that you had a great stay with us and enjoyed everything our hotel has to offer! We hope to see you again soon.

8/10 – Bien

sandrine

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
On n a pas pu entrer ds la chambre avant 15h et le lit pour notre enfant n était pas fait !!! Heureusement lit king size
Séjour de 1 nuit en juillet 2019

8/10 – Bien

Emeric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hôtel rénové et confortable à 20 minutes du Strip
L hôtel a été récemment rénové, les chambres dont confortables et propres. Seul le petit-déjeuner est décevant avec des aliments de mauvaise qualité et un choix limité. La salle est ridiculement petite pour un tel hôtel.
Séjour de 2 nuits en juillet 2019
EMills a répondu le 8 juill. 2019
Thank you for your feedback.

6/10 – Acceptable

Jhon, Paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
Nice hotel near restaurant and little far at strip Large parking Good bed Good breakfast
Séjour de 1 nuit en septembre 2017

8/10 – Bien

Melodie

Voyage en famille
Points forts : Service et personnel
Nice staff . Room was noisy from the neighbors /thin walls. Coffee pot broken . A little dirty/dusty in the corners . Shower handle was super hard to turn on and off ! Shower spray was not good . But overall okay for the money .
Séjour de 2 nuits en mai 2024
Cyndy-Guest Experience Representative a répondu le 20 mai 2024
Thank you for your feedback, Melodie. We will immediately take care of the inconvenience you encountered in the room. We hope you will allow us to host a better experience for you in the future.

10/10 – Excellent

Janessa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Crystal and Jami Lynn at the front desk were excellent! I’ve never been treated so kindly at check in. I would definitely stay here again.
Séjour de 1 nuit en mai 2024
Cyndy-Guest Experience Representative a répondu le 19 mai 2024
Thank you for your wonderful review, Janessa. We are delighted you enjoyed the warm welcome of our desk team. We will share your kind comments with Crystal and Jami Lynnrks. We are glad you will return to visit the Best Western Plus Las Vegas West.

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful place to stay
Séjour de 1 nuit en mai 2024
Cyndy-Guest Experience Representative a répondu le 14 mai 2024
Thank you, Julie, for sharing an outstanding rating of comfort and accommodations at the Best Western Plus Las Vegas West. We would love to share our hospitality with you again.

10/10 – Excellent

Yolanda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Todo bien
Séjour de 1 nuit en mai 2024
Cyndy-Guest Experience Representative a répondu le 8 mai 2024
Yolanda, Thank you for the excellent rating. It was a pleasure to welcome you to the Best Western Plus Las Vegas West. We hope you will return to our hotel again and have many more great experiences.

8/10 – Bien

Yasuyo

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Breakfast is very good.
Séjour de 1 nuit en mai 2024
Cyndy-Guest Experience Representative a répondu le 8 mai 2024
We are delighted you enjoyed our breakfast presentation, Yasuyo. Thank you for the positive review, and we hope you will enjoy another great stay at our hotel in West Las Vegas again.

6/10 – Acceptable

Mabel

Points faibles : État et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Cyndy-Guest Experience Representative a répondu le 8 mai 2024
Thank you for taking the time to rate your recent stay at our hotel, Mabel. We hope you will reach out to our staff and help us better understand what we can do differently to make guests comfortable. Our team is always happy to assist guests during their stays.

10/10 – Excellent

Saul

Séjour de 1 nuit en mai 2024
Cyndy-Guest Experience Representative a répondu le 26 mai 2024
Thank you for the excellent rating, Saul. We hope you will return to enjoy the hospitality of the Best Western Plus Las Vegas West again soon.

10/10 – Excellent

Cynthia

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room was very clean, roomy, comfortable. Area around the facility was also very clean
Séjour de 1 nuit en avril 2024
Cyndy-Guest Experience Representative a répondu le 2 mai 2024
Hello Cynthia, Thank you for your lovely remarks. We are delighted you enjoyed a wonderful and comfortable experience at the Best Western Plus Las Vegas West. Our team works hard to keep our property ready for guests, and we hope you will enjoy another visit with us.

8/10 – Bien

Zhikang

Séjour de 4 nuits en avril 2024
Cyndy-Guest Experience Representative a répondu le 20 mai 2024
Zhikang, Thank you for sharing your kind rating for our service and accommodations at the Best Western in West Las Vegas. We look forward to seeing you again.

10/10 – Excellent

Karina

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean
Séjour de 1 nuit en avril 2024
Cyndy-Guest Experience Representative a répondu le 29 avr. 2024
Karina, thank you for the excellent rating! We are glad you enjoyed your experience at the Best Western Plus Las Vegas West. Our team will be happy to know you loved the clean, comfortable space they prepared. Please allow us to host another outstanding stay for you again.

10/10 – Excellent

Jose

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Cyndy-Guest Experience Representative a répondu le 30 avr. 2024
Jose, Thank you for the excellent rating. We are always glad to learn guests had an outstanding experience at the Best Western Plus Las Vegas West. We hope to see you again.

10/10 – Excellent

Destiny

Voyage de couple
Highly recommend this property. Especially if you want to be off strip
Séjour de 1 nuit en avril 2024
Cyndy-Guest Experience Representative a répondu le 27 avr. 2024
Thank you, Destiny, for your excellent review. We are delighted you recommend a peaceful experience off the Strip at the Best Western Plus Las Vegas West. Please allow us to welcome you again soon.

10/10 – Excellent

Tiffany

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was very friendly. We had an issue with our sink and they had someone fix it right away. Free breakfast and coffee every morning.
Séjour de 2 nuits en avril 2024
Cyndy-Guest Experience Representative a répondu le 21 avr. 2024
Tiffany, We are glad we could promptly address the issue with the sink in your room. The friendly staff of the Best Western Plus Las Vegas West hopes to share our hospitality with you again.

8/10 – Bien

andrew

Voyage en famille avec de jeunes enfants
Points forts : Commodités
Whirlpool was not working. Pictures are much nicer than actual property. Carpet had stains and wasn’t the cleanest bathroom. Easy checkin and friendly staff the area around hotel was a little iffy.
Séjour de 3 nuits en avril 2024
Cyndy-Guest Experience Representative a répondu le 17 avr. 2024
Andrew, We apologize for the hot tub repairs. Our maintenance staff will refresh the carpet in the room, and we are grateful you let us know about the issue. I am sorry the cleaning team was not as thorough as they could have been in your room. The crew will receive additional instruction. We hope you will return and enjoy a better experience at our hotel.

10/10 – Excellent

Miao, Saratoga

Séjour de 2 nuits en avril 2024
Cyndy-Guest Experience Representative a répondu le 2 mai 2024
Miao, Thank you for the excellent rating. We are thrilled you enjoyed an awesome experience at the Best Western Plus Las Vegas West. We would be pleased to welcome you back for another lovely stay.

10/10 – Excellent

Gabrielle

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was so nice and accommodating! I called a few hours before check in to see if my boyfriend could check in for me as I was having surgery during check in time. They added him to the reservation to check in with no issues and even moved us to a room close to the entrance so I wouldn’t have a far walk when I returned from surgery. Our room was clean and comfy, breakfast the next morning was great. Location was close to the surgery center also. Highly recommend staying here!
Séjour de 1 nuit en mars 2024
Cyndy-Guest Experience Representative a répondu le 4 avr. 2024
Thank you for the excellent review, Gabrielle. We are glad you forethought calling and letting us know your boyfriend would arrive before you. It made the check-in go smoothly. We hope you recover quickly from your surgical procedure, and we would love to welcome you to the Best Western Plus Las Vegas West again.

6/10 – Acceptable

YONGXIN

Séjour de 1 nuit en mars 2024
Cyndy-Guest Experience Representative a répondu le 21 avr. 2024
Yongxin, Our goal is to ensure our guests have an awesome stay with us. We apologize if your experience was not as we promised. We hope to have another opportunity to make you glad you chose to stay at the Best Western.

10/10 – Excellent

Karla

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Need new or cleaner couch in room besides that everything else was great 👍
Séjour de 1 nuit en mars 2024
Cyndy-Guest Experience Representative a répondu le 30 mars 2024
Karla, Thank you for your excellent rating and for letting us know the sofa in the room needs attention. We are glad your recent visit to the Best Western Plus Las Vegas West was wonderful and satisfying. We hope to see you again.

2/10 – Terrible

Bradyn

Séjour de 3 nuits en mars 2024
Cyndy-Guest Experience Representative a répondu le 15 avr. 2024
We are sorry to see your recent visit to our hotel was disappointing. We hope you will reach out to our team and help us to improve our services. We hope you will allow us another opportunity to welcome you for the best possible experience.

8/10 – Bien

Kurry

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
The people were great! Missed the pool. It was closed! Food was nice. Room was good but the bathroom wasn’t very nice.
Séjour de 3 nuits en mars 2024
Cyndy-Guest Experience Representative a répondu le 28 mars 2024
Kurry, Thank you for your feedback. We hope you will return to enjoy a swim in our pool. Please accept our apologies for closing it due to repairs. We are working hard to prepare rooms for guests and you for a future visit.

10/10 – Excellent

Anderson

Séjour de 2 nuits en mars 2024
Cyndy-Guest Experience Representative a répondu le 15 avr. 2024
Thank you, Anderson, for sharing your excellent rating for the Best Western Plus Las Vegas West. We hope you will visit us again.

6/10 – Acceptable

Kurry

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Pool was down unfortunately! I wish they would tell you before booking! Room is dated! Bathroom was rough! But it is in a good location for what we are doing!
Séjour de 1 nuit en mars 2024
Cyndy-Guest Experience Representative a répondu le 24 mars 2024
We apologize for the need to make repairs to our pool, Kurry. We hope you will return and enjoy using it in the future. We are glad our hotel was convenient for you travel plans. Thank you for your valuable feedback.

8/10 – Bien

Charlene

Voyage en famille
Points forts : Commodités
All good
Séjour de 1 nuit en mars 2024
Cyndy-Guest Experience Representative a répondu le 13 mars 2024
Charlene, We are glad you enjoyed a great stay at our hotel in West Las Vegas. Thank you for your review, and we hope to share our hospitality with you again in the future.

10/10 – Excellent

Diane

Points forts : Propreté
Séjour de 3 nuits en mars 2024
Cyndy-Guest Experience Representative a répondu le 13 mars 2024
Our team at the Best Western Plus Las Vegas West is dedicated to providing the best possible experience for our guests. It was a pleasure to know you enjoyed your recent stay with us, Diane. Thank you for the wonderful rating.

10/10 – Excellent

Yaneli

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really recommend this hotel
Séjour de 1 nuit en mars 2024
Cyndy-Guest Experience Representative a répondu le 9 mars 2024
Thank you for your excellent rating and for recommending the Best Western Plus Las Vegas West, Yaneli. We hope you will be returning to stay at our property again soon.

6/10 – Acceptable

Karen

Needs some updating especially bathroom Gym was small and limited on equipment and weights Breakfast limited selection. Not a lot of options for dietary restrictions
Séjour de 3 nuits en février 2024
Cyndy-Guest Experience Representative a répondu le 3 mars 2024
Thank you for your review, Karen. We are eager to hear feedback about our breakfast service and suggestions for expanding our menu to include items guests want to see offered in the morning. We hope you will allow us to host another visit for you.

10/10 – Excellent

Lilit

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en décembre 2023
Cyndy-Guest Experience Representative a répondu le 3 mars 2024
Thank you for the excellent rating, Lilit! We are glad you enjoyed your stay at the Best Western Plus Las Vegas West. We hope to share our hospitality with you again.

10/10 – Excellent

Tracy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like that everyday was a different breakfast menu. The property is not too far from the Strip. I highly recommend this hotel.
Séjour de 5 nuits en février 2024
Cyndy-Guest Experience Representative a répondu le 1 mars 2024
Tracy, We are grateful you recommend the Best Western Plus Las Vegas West to fellow travelers. Thank you for the excellent review. We are glad you enjoyed the special entrée and breakfast staples we offer each morning. We hope you will return to our peaceful location again.

10/10 – Excellent

weitzu

Séjour de 6 nuits en février 2024
Cyndy-Guest Experience Representative a répondu le 28 févr. 2024
Thank you, Weitzu, for the 10-star rating! We are glad you were delighted with the Best Western Plus Las Vegas West accommodations. Please allow us to host another lovely stay for you soon.

10/10 – Excellent

Thomas, Sandy

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good room, quiet and close to where I needed to be. Fantastic Greek restaurant super close by [Elia--don't miss this hidden jewel].
Séjour de 2 nuits en décembre 2023
Cyndy-Guest Experience Representative a répondu le 24 févr. 2024
Thomas, Welcoming you to the Best Western Plus Las Vegas West was a pleasure. We are delighted you enjoyed our peaceful location off the Strip and enjoyed dining at Elia Authentic Greek Taverna. Our team is eager to host another wonderful experience for you.

10/10 – Excellent

Maria

Séjour de 1 nuit en février 2024
Cyndy-Guest Experience Representative a répondu le 22 févr. 2024
Thank you for the excellent rating, Maria. We are delighted you enjoyed your recent visit to the Best Western Plus Las Vegas West and we hope you will allow us to share our hospitality with you again.

8/10 – Bien

Stephen

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Cyndy-Guest Experience Representative a répondu le 19 févr. 2024
Stephen, We would love another opportunity to make your next visit to our hotel in West Las Vegas a 10-star stay. Thank you for being our guest, and we hope to see you again.

10/10 – Excellent

DARRELL

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
1 nighter
Great overnighter, nice quiet, clean, good beds. Price ok. Stayed here several times.
Séjour de 1 nuit en février 2024
Cyndy-Guest Experience Representative a répondu le 18 févr. 2024
Thank you, Darrell, for an excellent review and score. We were delighted to welcome you to the Best Western Plus Las Vegas West again. We are glad you and other visitors enjoy our proximity to I-15, food, and fuel.

10/10 – Excellent

Jason

Séjour de 1 nuit en février 2024
Cyndy-Guest Experience Representative a répondu le 17 févr. 2024
We appreciate the 10-star rating, Jason. Thank you for being our Best Western Plus Las Vegas West guest. We hope you will return to enjoy our hospitality again.

10/10 – Excellent

Rachineal

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They had the windows open which made the pool room cold on the coldest day but that was it!!!!
Séjour de 3 nuits en février 2024
Cyndy-Guest Experience Representative a répondu le 14 févr. 2024
Thank you for your excellent rating, Rachineal. We apologize someone opened the windows in the pool room. Our dehumidifier works best when they are closed. We hope you will visit us again when you return to West Las Vegas.

10/10 – Excellent

Jenn

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Always a great stay.
Séjour de 8 nuits en février 2024
Cyndy-Guest Experience Representative a répondu le 11 févr. 2024
Thank you, Jenn, for your continued trust in our team at the Best Western Plus Las Vegas West to provide a clean, comfortable experience when you stay with us. We are always happy to see you and look forward to your next visit.

8/10 – Bien

Jaime

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en janvier 2024
Cyndy-Guest Experience Representative a répondu le 30 janv. 2024
Thank you, Jaime, for your positive rating of our hotel. We hope you will return to have an even better experience with us when you return to Las Vegas again.

10/10 – Excellent

Peggy Ong

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff was excellent and overall it was a comfortable place to stay.
Séjour de 2 nuits en janvier 2024
Cyndy-Guest Experience Representative a répondu le 23 janv. 2024
Peggy, We are thrilled you enjoyed the courteous service of our staff at the Best Western Plus Las Vegas West. Our team is dedicated to making guest visits as positive as possible and we hope you will join us again when you are here for another vacation.isit.

10/10 – Excellent

Erika, Denver

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Like it family hotel
Séjour de 1 nuit en janvier 2024
Cyndy-Guest Experience Representative a répondu le 21 janv. 2024
Erika, It is our great pleasure to provide a family-friendly atmosphere for guests. While we are still happy to be close to The Strip, we offer a more peaceful stay at the Best Western Plus Las Vegas West. Thank you for your wonderful review and rating.

2/10 – Terrible

Voyageur vérifié

Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Cyndy-Guest Experience Representative a répondu le 18 janv. 2024
Thank you for responding to our review request. We hope you will reach out to the team with the details of your stay so we can address any issues you have encountered.

6/10 – Acceptable

María

Points forts : État et installations de l’hébergement
Points faibles : Service et personnel
Una de las recepcionistas pésima actitud
Séjour de 1 nuit en janvier 2024
Cyndy-Guest Experience Representative a répondu le 11 janv. 2024
Please accept our apologies for the greeting you received from one of our team members, Maria. Our staff is instructed to be gracious and welcoming. We will make sure all employees are adhering to this policy. We hope to provide a better experience for you in the future.

6/10 – Acceptable

Steven

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Needs updates
We have stayed here several times. Convenient location for those not spending time on the Strip. Bedding is very comfortable. The furniture, decor, and fixtures in rooms are quite dated. The furniture and fixtures show additional wear and tear across stays. Recent price increase with no updates in rooms makes our choice of this hotel in the future less likely.
Séjour de 3 nuits en janvier 2024
Cyndy-Guest Experience Representative a répondu le 11 janv. 2024
Thank you for your worthwhile feedback, Steven. As a frequent visitor to our hotel, we are grateful for your input, and we are pleased to have scheduled much-needed updates to our property. We hope you will continue to make our hotel your 'go-to' place for lodging in Las Vegas.

10/10 – Excellent

silvia

Séjour de 3 nuits en décembre 2023
Cyndy-Guest Experience Representative a répondu le 28 janv. 2024
We are delighted you enjoyed a wonderful experience at the Best Western Plus Las Vegas West. We hope you will return to allow us another opportunity to make you feel at home.