Piscine extérieure, cabanas gratuites, parasols

Anantara Lawana Koh Samui Resort, Chaweng – Avis

5 out of 5
Anantara Lawana Koh Samui Resort, Chaweng
92/1 Moo 2, North Chaweng Beach, Koh Samui, Surat Thani

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 263 avis sur 404." "
Note de 8 – Bien, d’après 89 avis sur 404." "
Note de 6 – Acceptable, d’après 38 avis sur 404." "
Note de 4 – Médiocre, d’après 10 avis sur 404." "
Note de 2 – Terrible, d’après 4 avis sur 404." "

9,2/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,0/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Mylène

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait en famille
Piscine magnifique immense à débordement chaude et propre. Parfait en famille. Restaurant du Bord de mer tres sympa et bon. Les chambres classiques sont assez éloignées dans le complexe. Hotel un peu isolé sur la plage. Mer agreable juste devant l’hotel.
Séjour de 3 nuits en février 2024
Alexander M Willmann a répondu le 21 févr. 2024
Dear Mylene,Thank you for sharing your feedback with us following your recent stay at our resort. We are thrilled to hear that you found our infinity pool magnificent, huge, warm, and clean. It is wonderful to know that it provided the perfect setting for your family to enjoy and create lasting memories.We are also delighted that you enjoyed dining at our seaside restaurant. Providing exceptional culinary experiences is a priority for us, and we are pleased to hear that you found it nice and enjoyable.We hope to have the opportunity to welcome you and your family back to our resort for another memorable experience in the future.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Pierre

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Alexander M Willmann a répondu le 16 janv. 2024
Dear Pierre,Warmest greetings from Anantara Lawana Koh Samui Resort.Thank you so much for the 10 out of 10 rating in connection to your recent visit with us. We look forward to having an opportunity to welcome you back in the near future.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Jennifer

Séjour de 1 nuit en mars 2023
Alexander M Willmann a répondu le 21 mars 2023
Dear Jennifer, thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards Alexander M Willmann Executive Assistant Manager

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2020
Ahmed Bronji a répondu le 9 juill. 2020
Dear Guest, Thank you very much for staying with us and the excellent rating on Expedia.com. We are very much look to welcoming you again. Regards Ahmed Bronji

8/10 – Bien

Lionel, Lyon

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Le cadre de l’hôtel est très agréable, au milieu des arbres et sur une petite plage magnifique. Les chambres avec piscines sont très belles et sans aucun vis à vis ni nuisance. Nous avons un peu regretté le trop de calme, la taille de la plage, très petite (nous nous sommes senti un peu à l’étroit). Par ailleurs la nourriture et les boissons sont très chères par rapport au pays avec peu de choix de restauration. L’hôtel est bien placé par rapport à Chaweng, ni trop proche ni trop éloigné.
Séjour de 9 nuits en février 2020

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en février 2020
Ahmed Bronji a répondu le 9 juill. 2020
Dear Guest, Thank you very much for the 5 stars rating followed your stay at Anantara Lawana Koh Samui Resort! Best Regards Ahmed Bronji

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent séjour
Nous avons passé 6 jours dans ce magnifique hôtel. Les chambres sont superbes, le personnel est adorable. Un point très appréciable est le calme. Pour les repas le petit déjeuner est extraordinaire avec une diversité énorme de choix, le snack de la piscine est très bon mais cher et nous n’avons pas testé les autres restaurants. Seul point à noter pour les familles ou gens âgés beaucoup d’escaliers pour aller à la plage et à la piscine.
Séjour de 6 nuits en février 2020
Guest Relations Manager a répondu le 13 juill. 2020
Dear Guest, Thank you for visiting Samui and for staying at Anantara Lawana. Our team were delighted to know you enjoyed your time with us and we look forward to the opportunity to have you back again. Sincerely Ahmed Bronji Guest Relations Manager

10/10 – Excellent

Abraham

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
wonderful hôtel and exceptionnel Team
Bonjour Super hôtel à recommandé pour sa douceur et son personnel magnifique. Un grand merci à M.Bronji le top des tops manager !!!! Avec des chefs de cette qualité rien ne peut arriver, tout s’arrange dans la douceur et la joie de vivre Nous reviendrons l’année prochaine avec l’aide d Dieu Famille Gafsou
Séjour de 5 nuits en décembre 2019
Guest Relations Manager a répondu le 13 juill. 2020
Dear Gafsou Family, Thank you very much for your wonderful feedback following your stay at Anantara Lawana Koh Samui Resort. We are delighted to know that you had an enjoyable stay and experience. We look forward to welcoming you back for your next visit to Koh Samui. Yours sincerely Ahmed Bronji

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en octobre 2019
Guest Relations Manager a répondu le 13 juill. 2020
Thank you for staying with us and for the great ratings on expedia. Regards Ahmed Bronji

8/10 – Bien

yves

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2018
Guest Relations Manager a répondu le 13 juill. 2020
Dear Valued Guest, Greetings from Anantara Lawana! Thank you for leaving a review for your recent stay with us, truly appreciated. We'd like to provide you with a 10/10 experience on a future stay, could you let us know where we missed out? With kind regards, Bronji

10/10 – Excellent

yves

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juillet 2018
Guest Relations Manager a répondu le 13 juill. 2020
Dear Guest, Thank you for posting a positive score regarding your recent stay at Anantara Lawana, regards, Bronji

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en avril 2018
Thom Dirkse a répondu le 11 déc. 2018
Dear Valued Guest, Greetings from Anantara Lawana! Thank you for leaving a review for your recent stay with us, truly appreciated. We'd like to provide you with a 5* experience on a future stay, could you let us know where we missed out? With kind regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bonne qualite
Hôtel fidèle en tout point de vue à la qualité de la chaîne Mais la qualité de la plage pour un séjour balnéaire n est pas exceptionelle
Thom Dirkse a répondu le 2 mai 2018
Dear valued guest, Thank you for your perfect review score, we're glad you've enjoyed our signature Anantara hospitality. Thank you for sharing your feedback and we look forward to welcome you again on Koh Samui. With kind regards,

10/10 – Excellent

eric

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Absolument parfait ! Personnel aux petits soins et installations superbes. Un séjour merveilleux !
Thom Dirkse a répondu le 2 mai 2018
Dear Eric, Great to read you've enjoyed your stay with us to the fullest ! We appreciate your compliments on our staff and facilities. Looking forward to provide you with another perfect stay on Samui in the future. With kind regards,

10/10 – Excellent

FDJ, Canada

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Une semaine de rêve au Anantara Lawana
Nous avons passé un excellent séjour au Anatara Lawana. Personnel incroyable et serviable. Belle chambre et petit salon extérieur. Beau décor. Un gros plus avec les serviettes froides et le shooter et glace le matin sur la plage. Grande piscine et quelques activités de plage. Point à améliorer : mettre un peu de musique d’ambiance surtout pour le Happy Hour et je suggère de mettre une petite navette une fois ou deux par soir pour amener les gens en ville au lieu de prendre taxi (même si pas très loin). Un gros merci a toute l’équipe.
Séjour de 7 nuits en mars 2018
Joao Corte Real a répondu le 8 avr. 2018
Cher FDJ, Je viens de cette forme vous remercier les commentaires que Vous a eu la gentillesse de nous quitter après votre séjour dans notre Hôtel, Anantara Lawana Koh Samui Resort Nous sommes ravis de votre bon séjour dans notre établissement, détachant le confort de nos chambres, la plage et la piscine Au nom de toute l'équipe, nous apprécions vos suggestions. Salutations amicales, Joao Corte-Real Directeur General

10/10 – Excellent

Morgan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Magnifique
Top top top
Séjour de 7 nuits en janvier 2018
Joao Corte Real a répondu le 25 mai 2018
Dear Morgan, Thank you for such a wonderful feedback. We love hearing that you have enjoyed your holiday at Anantara Lawana Koh Samui Resort. We look forward with pleasure, to welcoming you back again soon. Kind Regards, Joao Corte Real

8/10 – Bien

raphael

Points forts : Propreté, service et personnel et confort de la chambre.
Hotel bien placeideal pour etre au calme
Au top
Alexander M Willmann a répondu le 10 juill. 2023
Thank you for taking the time to share your feedback with us back in 2017, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

8/10 – Bien

AL, Anglet, France

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel Calme, les pieds dans l'eau et relaxant
Très bon séjour dans cette hotel. Piscine plage farniente, tout ce que l'on veut en vacances. Le personnel de l'hitel est tout simplement parfait. Un distributeur juste en face de l'hotel avec petite superette à côté.
Joao a répondu le 26 mars 2017
Cher AL, Merci de votre commentaires, très positifs. Je vais partager vos compliments avec l'equipe de Anantara Lawana et les féliciter pour le bon travail et l'enthousiasme qu'ils expriment dans leur taches quotidiennes avec les clients. L'emplacement de notre Resort est à mi-chemin entre l'aéroport et Chaweng centre-ville, mais tout la zone est très calme et nos clients peuvent se détendre sur la plage ou à la piscine tout en profitant de la vue magnifique sur les palmiers et l'océan. Nous espérons avoir le privilege de vous accueillir a nouveau à Samui la saison prochaine. Cordialement, Joao Corte-Real Directeur General

6/10 – Acceptable

Jules, Montlucon

Points forts : Propreté, service et personnel
Hotel sympa
La piscine, la plage et les chambres sont très jolies. Le personnel est très gentil et souriant, seuls points négatifs un manque de régularité au niveau du service, beaucoup d'employés ne parlent pas anglais et la salle de bain ( du fait de la douche ouverte sur l'extérieur) est farcie de moustiques. Hotel bien, mais rapport qualité/prix un peu élevé.
Lars a répondu le 20 juin 2015
Dear Jules, Thank you very much for your recent stay and compliments towards our facilities and the team. We are surprised to learn that you encountered communication challenges in English with our team members as all of them in direct guest contact require a minimum level of English. We will nevertheless remain having a focus on this based on your comments. With kind regards Lars Kerfin General Manager

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Vcance en famille
Une semaine de vacances entre Noël et le jour de l'an 2014. Très bon hotel dans son ensemble. Seul reproche le dîner Gala du 31 Décembre: UNE ARNAQUE! 220 EUROS par personne, boissons non comprises, même pas l'eau.
Lars a répondu le 4 avr. 2015
Dear guest, Thank you very much for your very positive feedback on your overall stay. We certainly agree that the price for our Gala Dinner is not cheap, but I am sure with the amount of work and investment into decoration and food you have received a great value for money. We decided to keep the price lower and not to include any beverages in order to provide a fair charge to all guests, no matter if they drink a lot or not. With kind regards Lars Kerfin General Manager

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
HOTEL ET VACANCES REPOSANTES
SUPER HOTEL A RECOMMANDER POUR DES VACANCES EPAYSANTES ET REPOSANTES
Alexander M Willmann a répondu le 10 juill. 2023
Thank you for taking the time to share your feedback with us back in 2013, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

8/10 – Bien

Simon

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The Tree Tops restaurant was so overrated and overpriced. I have never been so bored having a meal spread out over 2 hours 20 minutes. The hotel is not friendly for elderly or disabled clients. There are so many trip hazards getting into your room or moving around the onsite restaurants.
Séjour de 9 nuits en mai 2024
Alexander M Willmann a répondu le 27 mai 2024
Dear Simon,Thank you for taking the time to share your constructive feedback. We are sorry to hear that your experience at Tree Tops Signature Dining Restaurant, among the best dining locations within Koh Samui did not meet your preferences and you found the meal duration too long. We aim to provide a memorable dining experience, and we apologize that this was not the case for you.Please know that Anantara Lawana and its property is designed as a resort across various landscapes, including hills and stairs, communicated via our official website and a 360 degree view. Additionally, we do offer a 24hrs available buggy service to assist our guests in navigating the property, subject to preferences. Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Stephanie Louise

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff who were super helpful and beautiful beach front property.
Séjour de 4 nuits en mai 2024
Alexander M Willmann a répondu le 21 mai 2024
Dear Stephanie,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our team made a positive impression with their helpfulness. It is also great to know that you loved our beautiful beachfront property.Your kind words mean a lot to our team, and we look forward to welcoming you back for another exceptional experience soon.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Ron

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel. Nice service.
Séjour de 4 nuits en mai 2024
Alexander M Willmann a répondu le 19 mai 2024
Dear Ron,Thank you for your kind feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you enjoyed our resort and appreciated the service provided by our team.Your positive comments inspire us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back for another memorable stay.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

richard bryan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First class hotel, awesome location. The staff where the best thing about my stay as they where 10/10.
Séjour de 6 nuits en mars 2024
Alexander M Willmann a répondu le 22 mars 2024
Dear Richard Bryan,We are thrilled to hear that you had such a wonderful experience at our resort. It sounds like the team went above and beyond to make your stay memorable, earning a perfect 10/10 rating from you. Having said that, it is always great when exceptional service enhances the enjoyment of a fantastic location. We are looking forward welcoming you back in near future,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Sehr schönes Hotel und einem super Shuttleservice
Séjour de 10 nuits en février 2024
Alexander M Willmann a répondu le 8 mars 2024
Dear Michael,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our resort and found our shuttle service to be great.Providing a comfortable and convenient experience for our guests is our top priority, and we are delighted that our shuttle service contributed positively to your overall experience. Your kind words serve as motivation for us to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Luong

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beach was amazing beautiful, staffs were quick, helful, and polited, area as well as room were cleaned. Overall it is a nice resort to stay for a vacation.
Séjour de 4 nuits en février 2024
Alexander M Willmann a répondu le 27 févr. 2024
Dear Luong,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are delighted to hear that you found our beach amazing and beautiful, and that our team were quick, helpful, and polite. Maintaining cleanliness throughout our property is a top priority, and we are glad to hear that both the public areas and your room met your expectations in this regard.Your positive comments inspire us to continue providing excellent service to all our guests and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future. Best regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Markus

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Uns hat alles an dieser Unterkunft gefallen
Séjour de 5 nuits en février 2024
Alexander M Willmann a répondu le 23 févr. 2024
Dear Markus,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and that everything met your expectations. Your kind words truly mean a lot to us and serve as a great source of motivation for our team.Having said that, we hope to have the pleasure of welcoming you back again in the near future.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Gemma Jane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We booked Anantara Lewana for our honeymoon. Since the moment we arrived, we didn't want for anything. The pool suite was incredible, the breakfast was delicious and catered for everyone. All the staff were so kind and attentive and the pool gents were always there before you even realised you needed them. We could not fault our stay. There were so many little gestures, like a honeymoon reception with cake and swan towels, valentines chocolates which were delicious and a special cake when we dined at Tree Tops. It has been wonderful. Thank you so much to everybody that looked after us. The Campbells.
Séjour de 10 nuits en février 2024
Alexander M Willmann a répondu le 21 févr. 2024
Dear Gemma,Thank you ever so much for sharing such heartfelt feedback about your recent honeymoon stay at Anantara Lawana Koh Samui Resort. We are absolutely thrilled to hear that your experience with us was nothing short of extraordinary.Your kind words about our pool suite, breakfast offerings, and the attentiveness of our team truly warm our hearts. We take great pride in ensuring that every aspect of your stay is impeccable, and it brings us immense joy to know that we succeeded in creating a memorable experience for you both.It was our pleasure to arrange special treats and gestures throughout your stay, from the honeymoon reception to the delightful surprises such as the Valentine's chocolates and the personalized cake at Tree Tops Signature Dining. Your happiness means the world to us, and we are delighted to have been a part of your special celebration.On behalf of the entire team, we extend our heartfelt gratitude for choosing Anantara Lawana for such a significant occasion. Should your travels bring you back our way, we would be honored to welcome you for another unforgettable stay.Warmest regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Dominik

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 14 nuits en janvier 2024
Alexander M Willmann a répondu le 5 févr. 2024
Dear Dominik,Thank you for taking the time to rate your experience with us on Expedia! We are thrilled to see that you gave us a perfect score of 5 out of 5. We truly appreciate your positive feedback, and we are delighted to know that you had a great stay.Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Mohamed Izmir

Séjour de 2 nuits en janvier 2024
Alexander M Willmann a répondu le 30 janv. 2024
Dear Mohamed Izmir,thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you.With warm regards, Alexander M Willmann, Executive Assistant Manager

10/10 – Excellent

Sandeep

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en décembre 2023
Alexander M Willmann a répondu le 26 janv. 2024
Dear Sandeep, many thanks for your 10 out of 10 rating in connection with your recent stay.We are looking forward to hosting you again.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Daniel

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Let me first say, I am not the person to leave a review. However, my wife and I have been talking about this property everyday since we left. The staff is wonderful and really helps to make the overall experience amazing. I can’t find enough good things to say about the cleanliness of the property as a whole. Book this property and enjoy a 5-star luxury treatment, truly wonderful.
Séjour de 12 nuits en décembre 2023
Alexander M Willmann a répondu le 31 déc. 2023
Dear Daniel,We are truly touched by your heartwarming feedback and want to express our sincere gratitude for taking the time to share your positive experience with us. It brings us immense joy to hear that you and your wife have been reminiscing about your stay with us. We are thrilled that our team could contribute to making your overall experience amazing as our team works tirelessly to ensure that every guest feels welcomed and valued.Your compliments about the cleanliness of the resort are truly appreciated and maintaining a pristine and comfortable environment is a top priority for us. Thank you for choosing Anantara Lawana Koh Samui Resort, it was a pleasure having you with us, and we would be honored to welcome you back for another exceptional stay. Once again, thank you for your kind words and all the very best for 2024,Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Mario

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Es war ein sehr schöner Urlaub in einer wunderbaren Hotelanlage mit dem freundlichstem Personal welches ich jemals erlebt habe.
Séjour de 8 nuits en septembre 2023
Alexander M Willmann a répondu le 26 oct. 2023
Dear Mario,We are thrilled to receive your feedback, and we are so pleased to hear that you had a fantastic stay with us at Anantara Lawana Koh Samui Resort. Your kind words have truly made our day, and we appreciate you taking the time to share your experience.We take great pride in creating a memorable and enjoyable environment for our guests, and we are delighted that you found our resort complex wonderful. Our dedicated team is committed to providing top-notch service, and we are thrilled to learn that you found them to be the friendliest team you have ever encountered.Your satisfaction is our utmost priority, and we are genuinely grateful for your recognition of our efforts. We hope your holiday was filled with unforgettable moments, and we look forward to the opportunity to welcome you back in the future.Thank you again for choosing our resort for your holiday, and we hope to have the pleasure of hosting you again soon.Warm regards,Alexander M WillmannExecutive Assistant Manager

2/10 – Terrible

Natalie

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 11 nuits en octobre 2023

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pure luxury on seaside with a perfect service. These people become your friends.
Séjour de 5 nuits en juillet 2023
Alexander M Willmann a répondu le 13 sept. 2023
Dear Robert,Thank you for taking the time to share your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are absolutely delighted to hear that you enjoyed your experience and felt the warmth of our hospitality.We take great pride in offering our guests a haven of comfort and elegance by the sea. Your kind words about our service mean the world to us. At our resort, we aim not only to provide top-notch service but also to create genuine connections with our guests. We are thrilled that you felt like our team members became your friends during your stay.Your satisfaction is our top priority, and we are committed to continually exceeding your expectations. We sincerely hope to welcome you back to our resort in the near future, so you can once again experience the luxury and friendship that define our establishment.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Anna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful place. Friendly staff.
Séjour de 5 nuits en août 2023
Alexander M Willmann a répondu le 1 sept. 2023
Dear Anna,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 – Excellent

Jentaro

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
スタッフは親切で朝食も美味しかったです。 また泊まりたいと思います。
Séjour de 4 nuits en juillet 2023
Alexander M Willmann a répondu le 2 août 2023
Dear Jentaro,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are delighted to read about your positive experience and the kind words you had for our team and breakfast offerings.It warms our hearts to know that our team members made a positive impression on you with their friendly and welcoming demeanor. We believe that exceptional service is one of the cornerstones of a memorable stay, and we take great pride in the efforts of our staff to ensure our guests' comfort and satisfaction.Moreover, we are thrilled to learn that you enjoyed our delicious breakfast offerings. Our culinary team endeavors to curate a delightful and diverse selection of dishes to cater to different preferences, and your positive feedback reassures us that we are on the right track.Your words, "I would stay there again," are music to our ears, and we can not wait to welcome you back for another exceptional experience in the future. Please rest assured that we will continue to uphold the high standards that have left such a positive impression on you during your stay.Thank you once again for choosing our resort, and we eagerly await the opportunity to host you again soon!Best regards,Alexander M WillmannExecutive Assistant Manager

6/10 – Acceptable

Trevor

Séjour de 1 nuit en juillet 2023
Alexander M Willmann a répondu le 9 août 2023
Dear Trevor,Thank you for taking the time sharing your feedback about your recent stay at our resort.At Anantara Lawana Koh Samui Resort we take great pride in providing a peaceful and comfortable retreat just 5 minutes away from the hustle and bustle of city life. Our serene and well-maintained resort offers a range of amenities and activities to ensure our guests' enjoyment.Having said that, we are disappointed not having met your expectations fully and appreciate your rating.Kind regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Murillo

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We just had an amazing time at Anantara Lawana in Koh Samui. This place is a legit 5-star hotel. Everything is well maintained, and the whole place is simply beautiful. The staff at Anantara Lawana were incredible. Every single person was friendly and super nice. But we have to give a special shoutout to our guest manager, Sam. He was an absolute gem! Sam helped us with everything and was so attentive to our needs. We can't thank him enough. We're already planning our trip back next year, and this time, we're bringing the whole family along. Anantara Lawana has our full recommendation. It's a fantastic hotel with top-notch facilities and the best service you could ask for.
Alexander M Willmann a répondu le 18 juill. 2023
Dear Murillo,Thank you so much for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you had an amazing time and that our resort exceeded your expectations.We take great pride in maintaining our property to the highest standards, and we are glad that you found everything well maintained and the overall ambiance beautiful. Our team works tirelessly to provide exceptional service, and we are delighted that you found them to be friendly and super nice. We will definitely pass on your kind words to Khun Sam as he will be delighted to know that he made a positive impact on your experience.It brings us immense joy to hear that you are already planning your trip back next year, and this time, with your whole family. We can't wait to welcome you all and provide another memorable stay for everyone. Rest assured, we will continue to strive for excellence and ensure that you have an even more incredible time with us.Once again, we truly appreciate your kind recommendation and your wonderful feedback. We look forward to creating more cherished memories with you and your family.Warm regards,Alexander M WillmannExecutive Assistant Manager

8/10 – Bien

Mohammad

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités
Ok
Séjour de 5 nuits en juillet 2023
Alexander M Willmann a répondu le 10 juill. 2023
Dear Mohammad,thank you for taking the time to share your 4/5 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards, Alexander M Willmann, Executive Assistant Manager

10/10 – Excellent

Emeric

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A good location just a few min outside of Central Samui where all the shopping and restaurants are. Taxi's come by often so finding a ride is really convenient. The customer service is excellent and the private beach and pool are big enough to be comfortable in your own resort.
Séjour de 3 nuits en juin 2023
Alexander M Willmann a répondu le 22 juin 2023
Dear Emeric,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 – Excellent

John R

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A lovely property, but the highlight is truly the staff. They are delightful, welcoming and helpful. By the time we left many of them felt like family. Did I mention the included breakfast? It’s fantastic. Dishes from many regions of the world.
Séjour de 6 nuits en mai 2023
Alexander M Willmann a répondu le 8 juin 2023
Dear John,Thank you so much for sharing your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. All of us are taking great pride in providing a delightful, welcoming, helpful services, and we are grateful that our efforts made you feel like part of our family during your stay. We believe that genuine hospitality can turn a great stay into an unforgettable one, and your kind words reaffirm that belief.Our culinary team strives to offer a diverse and delectable selection of dishes from various regions of the world, and we hope that these flavors and tastes enriched your mornings and set the tone for a wonderful day ahead.Once again, we thank you for taking the time to share your positive experience. It means a lot to our entire team. We hope to have the pleasure of welcoming you back to our resort in the future, so we can continue to create lasting memories for you.Warm regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Nidia

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is beautiful and set a bit away from the crowd by Cheweng beach. Staff were extremely nice and welcoming.
Séjour de 9 nuits en mai 2023
Alexander M Willmann a répondu le 28 mai 2023
Dear Nidia,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 – Excellent

Marjan

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2023
Alexander M Willmann a répondu le 22 mai 2023
Dear Marjan, thank you for taking the time to share your 5/5 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards, Alexander M Willmann, Executive Assistant Manager

10/10 – Excellent

Elvin

Séjour de 6 nuits en mai 2023
Alexander M Willmann a répondu le 28 mai 2023
Dear Elvin,Thank you for taking the time to share your 5 / 5 rating about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

8/10 – Bien

MANUEL

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great place very well located!! They gym needs to be renovated..
Séjour de 4 nuits en avril 2023
Alexander M Willmann a répondu le 3 mai 2023
Dear Manuel,Thank you for taking the time sharing your feedback about your recent stay at our resort.At Anantara Lawana Koh Samui Resort we take great pride in providing a peaceful and comfortable retreat just 5 minutes away from the hustle and bustle of city life. Our serene and well-maintained resort offers a range of amenities and activities to ensure our guests' enjoyment.Thank you for your contentment as we are constantly striving to provide our guests with the highest quality experience, and your constructive feedback serves as great motivation for our team.Thank you again for choosing to stay with us, and we hope to have the pleasure of serving you again soon.Kind regards,Alexander M WillmannExecutive Assistant Manager

8/10 – Bien

nazee

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel but not the best food. Options are mostly western and average. Rooms are ok but not superb for the price.
Séjour de 3 nuits en avril 2023
Alexander M Willmann a répondu le 3 mai 2023
Dear Nazee,Thank you for taking the time to share your feedback with us regarding your recent stay at Anantara Lawana Koh Samui Resort. We are glad to hear that you enjoyed our resort itself, but we are sorry to hear that the food did not meet your expectations. We appreciate your comments about limited options and average quality of the Western cuisine, and we will certainly take this feedback on board as we strive to improve our culinary offerings. At the same time, we are happy to inform that in due time we are launching our new menus.While we aim to provide our guests with the best possible experience, we understand that there is always room for improvement. We hope to have the opportunity to welcome you back to our little patch in the future and provide you with an even better experience.Kind regards,Alexander M WillmannExecutive Assistant Manager

10/10 – Excellent

Marcus

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
SImply amazing. Rooms and locations are fantastic and the staff is incredibly friendly and profesional and always greet you with a smile. Can't recommend this hotel enough <3
Séjour de 2 nuits en avril 2023
Alexander M Willmann a répondu le 13 avr. 2023
Dear Marcus,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

10/10 – Excellent

Isabelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Incredible service for our honeymoon
We arrived at Anantara Lawana after a stressful day of travelling, and within two minutes the stress had completely melted away! The service was impeccable from the minute we arrived, all of the staff were so polite and they couldn't do enough for us. Our room was stunning (we stayed in one of the pool suites) and the facilities were excellent. The food was delicious - if you're visiting for a special occasion I would highly recommend dining in Treetops restaurant - incredible food in the most beautiful setting. A visit to the spa is also a must. Don't hesitate to book this hotel!
Séjour de 7 nuits en janvier 2023
Alexander M Willmann a répondu le 3 avr. 2023
Dear Isabelle,thank you for giving us the opportunity to be your staying destination of your honeymoon and your generous compliments. We were very delighted to have welcomed you at Anantara Lawana Koh Samui Resort. It is indeed a joy to learn that your stay imprints vivid memories as the serene atmosphere of the resort, the facilities offered, the personalized serviced rendered by our team members, fulfilled and even exceeded your expectations. Rest assured that I will share your feedback with our team as their faces will beam with smile upon receiving your compliments. I do hope that the cherished memories of you being lulled by the sights and sounds of the sea will lead you to return as we are looking forward to crafting more memorable experiences for you. Sincerely, Alexander M Willmann Executive Assistant Manager