Jardin
Vérifier la disponibilité

Hotel Yak & Yeti – Avis

5 out of 5
Hotel Yak & Yeti
Durbar Marg, Kathmandu

Avis

8,0

Très bien

Note de 10 – Excellent, d’après 86 avis sur 248." "
Note de 8 – Bien, d’après 96 avis sur 248." "
Note de 6 – Acceptable, d’après 40 avis sur 248." "
Note de 4 – Médiocre, d’après 21 avis sur 248." "
Note de 2 – Terrible, d’après 5 avis sur 248." "

8,2/10

Propreté

8,4/10

Service et personnel

8,0/10

Commodités

7,6/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
La photo montre L’ancien hôtel Yak et Yéti qui a été transformé en convention center inaccessible aux clients...l’hôtel actuel est une bâtisse sans charme des années 1980 qui est en travaux (fevri
Séjour de 2 nuits en février 2020
Nischaya Lacoul a répondu le 9 févr. 2020
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

8/10 – Bien

Voyageur vérifié

Merci, malgré les details
Le personnel est serviable et gentil. Les prix sont enlevé pour les retaurants.
Séjour de 5 nuits en juillet 2019
Nischaya Lacoul a répondu le 25 juill. 2019
Dear Sir/Ma’am, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Nischaya Lacoul

10/10 – Excellent

KLAUS

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
excellent hotel with two restaurants , both offering excellent food, friendly services; pool and yoga, good location within walking distance to " freak street "
Séjour de 3 nuits en novembre 2018

10/10 – Excellent

Caro, paris

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excrllent hôtel avec jardin
Cet hôtel est vraiment de grande classe. Lobby luxurux et agréable. Magnifique jardin où il fait bon prendre un thé. Belle décoration avec bois sculpté. Très bon buffet de petit déjeuner.
Séjour de 2 nuits en janvier 2018
Monika Petra Scheiblauer a répondu le 17 janv. 2018
Dear Valued Guest, Thank you for sharing your feedback and the time you have taken for the same! It is indeed a pleasure to read your positive comment about the hotel. I am happy that overall you were satisfied with your experience at our hotel and that you like our breakfast buffet. It was our pleasure to have you as our guest and we are looking forward to welcoming you back in a not too distant future. Best Regards,

8/10 – Bien

patrick

Points forts : Propreté, service et personnel et confort de la chambre.
Un havre de tranquillité
Bon hôtel bien situé et ou l'on peut bien se ressourcer après des journées un peu harassantes ...mais demander Les chambres de luxe club 😜
Séjour de 10 nuits en décembre 2017
Monika Petra Scheiblauer a répondu le 16 janv. 2018
Dear Mr. Patrick, Thank you for your feedback and the time you have taken for the same. It is indeed a pleasure to read your positive comment about our hotel. We are glad to read that you enjoyed your stay with us. We thank you for choosing our hotel and look forward to your return visit. Best Regards,

6/10 – Acceptable

Eric, Montréal

Points forts : Confort de la chambre
Points faibles : Propreté
Un emplacement parfait et hôtel doit être rénové
À notre arrivée à l'hôtel, on nous a attribué une chambre de très mauvais qualité au rez-de-chaussée. Nous avons demandé à être changé de chambre, ce qui a été fait sans frais. La nouvelle chambre nous donnait une vue sur le magnifique jardin (havre de paix et de tranquilité). L'hôtel est bien, mais a gravement besoin d'être rénové. Les lits sont confortables, la douche fonctionnait bien et la nourriture offerte au buffet déjeuner est correcte.

10/10 – Excellent

farouq, mishawaka

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
location is perfect. I wish they have more restaurants inside
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Marleny, Ossining

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is an oasis in Kathmandu.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Marleny, Ossining

Séjour de 6 nuits en avril 2024

10/10 – Excellent

Shoba R

Séjour de 3 nuits en mars 2024

10/10 – Excellent

Flint

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Gobinath

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juillet 2023

6/10 – Acceptable

sarah

Séjour de 1 nuit en mars 2023

10/10 – Excellent

Terrilisa

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff made my visit one I’d never forget. Anamika was very welcoming and made my stay her personal mission to be great. Her recommendations advice and attention to my desires were met with the highest respect. I definitely recommend the Yak & Yeti for any travel need. They offer a personalized experience at the travel desk and spa. They offer space for events personal or professional. On site dining consists of bar, buffet and fine dining. Enjoy your stay! I did!!
Séjour de 4 nuits en février 2023
Hotel Yak & Yeti a répondu le 25 févr. 2023
Dear Terrilisa,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you for taking the time to share your positive feedback about your stay with us. We are thrilled to hear that you were provided the excellent service from the team and that our staff made you feel welcomed and well taken care of. We are delighted that the recommendations, advice & attention provided by Anamika was exceptional and appreciate your kind words regarding her personalized service. We will surely pass your regards to Anamika & the Team.We are glad that you had an excellent experience with us and we look forward to welcoming you back soon.Many Thanks.Best Regards,Hotel Yak & Yeti

4/10 – Médiocre

MASAKAZU

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 4 nuits en janvier 2023

8/10 – Bien

mohit

Points forts : Propreté, service et personnel
Points faibles : Commodités

8/10 – Bien

Jeannette, Kailua Kona

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Yak and Yeti would be so much better if they -like good hotels around the world - would adopt 'green' policies. Give guests the option to NOT have bedsheets changed every day. And PLEASE have an alternative to using so many plastic water bottles! This has to end for guests to not feel guilty about their excessive use of plastic while staying there. Every thing else was great, appreciated the design and aesthetics in the building.
Séjour de 6 nuits en décembre 2022
Hotel Yak & Yeti a répondu le 14 janv. 2023
Dear Jeannette,Greetings from Hotel Yak & Yeti, Kathmandu!Thank you very much for sharing your valuable feedback regarding your stay. We are very happy to learn about your stay being comfortable and your appreciation of the design & aesthetics of the hotel.We have very well noted your feedback regarding the 'Green' policies. We also encourage our guests to adopt the environment friendly atmosphere at the hotel which help in plastic management and to follow the reuse & recycle process.We will be extremely delighted to welcome you back at Hotel Yak & Yeti in near future and assure you that we will certainly implement more measures for being an example of environment friendly/ Sustainable hotel in Nepal.Many Thanks.

10/10 – Excellent

Suresh

Séjour de 1 nuit en avril 2022

10/10 – Excellent

Rohit

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is in quite and peaceful place, the staff were friendly and helpful. For us it was money well spend.
Séjour de 3 nuits en avril 2022

4/10 – Médiocre

MAHENDRA

Séjour de 2 nuits en avril 2022

2/10 – Terrible

Rajiv

Séjour de 1 nuit en février 2022

10/10 – Excellent

Sanidhya

Séjour de 1 nuit en janvier 2022

8/10 – Bien

Padma Nath

Séjour de 1 nuit en octobre 2021

8/10 – Bien

Ashok mani

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Every thing was best
Séjour de 2 nuits en août 2021
Hotel Yak & Yeti. a répondu le 25 août 2021
Dear Mr Ashok Mani, Thank you for your wonderful feedback. We are glad to know that you enjoyed our hospitality service and we are able to exceed your expectations. Thank you for choosing for choosing Hotel Yak & Yeti and hope to see you again. Regards,

10/10 – Excellent

Alisha

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2021
Hotel Yak & Yeti Team a répondu le 20 juill. 2021
Dear Valued Guest, Thank you very much for rating us 10/10 after your stay with us. We are extremely happy and proud you found our products and services up to you expectations. We look forward to welcoming you back again soon.

2/10 – Terrible

Voyageur vérifié

Séjour de 2 nuits en avril 2021
Hotel Yak & Yeti Team a répondu le 4 août 2021
Dear Valued Guest, Warm Greetings from Hotel Yak & Yeti! We thank you for taking the time to provide us with your valuable feedback. We regret you did not experience the best of our hospitality. In order to address your concerns and improve on our offerings, please do let us know what and where we can improve on. Allow us another opportunity to serve you and make your next visit a memorable one. We look forward to welcoming you back again. Best Regards, Hotel Yak & Yeti Team

10/10 – Excellent

Alexis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Outstanding service, food and location
This lovely hotel deserves its outstanding reputation - not only because it is physically charming and lovely, but because both the food and staff are outstanding. I stayed a week alone at the Yak and Yeti before departing for a trek to EBC. The staff went out of their way to make sure I was comfortable. Every morning I ate at their delicious breakfast buffet. There were selections featuring Indian, Nepali, and American foods, as well as made to order omelettes. As someone else noted, their gardens are like an oasis from the chaos of Kathmandu. I am going to get caught in the lockdown upon my return from EBC, and I intend to spend my lockdown time at the Yak and Yeti - I can't think of a better place to be "stuck". I look forward to returning there soon!
Séjour de 6 nuits en avril 2021
Monika a répondu le 11 mai 2021
Dear Alexis, Welcome back at the Yak & Yeti. It is a great pleasure to be your host over the next few days. I would like to thank you for your wonderful feedback. It is a great pleasure for all of us at the Yak & Yeti to receive such motivational comments. We are happy you are enjoying your stay. Best regards Monika

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel, commodités
Stayed here two times--for a few days before our trek, and a couple of days after our trek. No hot showers on the first stay, but the showers were nice and hot the second stay. There were fewer people in the hotel on the second stay. Got some food poisoning at the end of my stay.
Séjour de 2 nuits en mars 2021
Sagar a répondu le 29 avr. 2021
Dear Valued Guest, We thank you for sharing your feedback about your past two stays with us. While we are glad you had somewhat better experience on the second visit, we regret to know we were unable to meet your expectations for the first stay. Since we could not find your contact details in this review, we kindly request you to send us your contact details we can understand the food related issue better and offer you our insight on it. We thank you again for taking the time to provide these valuable feedback and we hope you will give us another chance to serve in the coming days. Sincerely, Hotel Yak and Yeti Team

10/10 – Excellent

mahmudul

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2021
Nischaya a répondu le 25 avr. 2021
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards, Nischaya Lacoul E-Commerce Executive

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
It is clean, Bed was not good enough. Room had no chair to sit Poor location
Séjour de 1 nuit en février 2020
Nischaya Lacoul a répondu le 6 mars 2020
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personale gentilissimo ottimo ristorante indiano interno
Séjour de 4 nuits en janvier 2020
Nischaya Lacoul a répondu le 6 févr. 2020
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

6/10 – Acceptable

Voyageur vérifié

Séjour de 2 nuits en novembre 2019
Nischaya Lacoul a répondu le 1 déc. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2019
Nischaya Lacoul a répondu le 28 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2019
Nischaya Lacoul a répondu le 28 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2019
Nischaya Lacoul a répondu le 28 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
ヤクイエティ
すごく格式のある良いホテル
Séjour de 2 nuits en novembre 2019
Nischaya Lacoul a répondu le 1 déc. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Séjour de 2 nuits en novembre 2019
Nischaya Lacoul a répondu le 18 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 – Bien

Voyageur vérifié

Séjour de 1 nuit en novembre 2019
Nischaya Lacoul a répondu le 18 nov. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 – Médiocre

Matthew

Voyage en groupe
Points forts : Confort de la chambre
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en novembre 2019
Nischaya Lacoul a répondu le 17 nov. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

10/10 – Excellent

Veronica

Voyage en groupe, Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
An exceptional value and experience
Hotel Yak and Yeti is a lovely place to stay that works very hard to meet your every need. The service is impeccable, the facilities clean and the atmosphere very warm. We will most definitely return on our next trip to Nepal.
Séjour de 2 nuits en octobre 2019
Nischaya Lacoul a répondu le 24 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 – Excellent

Veronica

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent value!
The accommodations were outstanding as was the service. I will definitely return to the Yak and Yeti upon my next trip to Kathmandu.
Séjour de 1 nuit en octobre 2019
Nischaya Lacoul a répondu le 21 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

8/10 – Bien

Alexandro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2019
Nischaya Lacoul a répondu le 21 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Made mistake check in was fine Nice hotel with excellent massage therapist
Séjour de 1 nuit en octobre 2019
Nischaya Lacoul a répondu le 18 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

10/10 – Excellent

MARK

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
Very nice property located in a quiet space in noisy Kathmandu. Highly recommended.
Séjour de 2 nuits en octobre 2019
Nischaya Lacoul a répondu le 13 oct. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 – Médiocre

MASANAO

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
5星のホテルなのに、部屋が黴臭く、とても不愉快でした。高い部屋なのに、招く方の準備がなってない。残念！
Séjour de 5 nuits en septembre 2019
Nischaya Lacoul a répondu le 13 oct. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

4/10 – Médiocre

Voyageur vérifié

Voyage en groupe
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Needs an update — carpet in the room is dirty & smells.
Séjour de 1 nuit en septembre 2019
Nischaya Lacoul a répondu le 1 oct. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. Regards,

8/10 – Bien

Arun

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Mr.
My. stay was very pleasant. The front desk personnel were very courteous and friendly. Both check-in and check-out were pretty smooth and quick. It is a magnificent property. The regal architecture is simply amazing. Room cleanliness was very good and the restaurants were excellent too.
Séjour de 5 nuits en septembre 2019
Nischaya Lacoul a répondu le 30 sept. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and our hospitality service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future. With Regards,

4/10 – Médiocre

Voyageur vérifié

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I'm sure this was once an incredible property- but it has become quite dated. The room wasn't very clean- there was dirt in the corners and piles of hair stuck along furniture. The check in process was incredibly slow- despite having a full staff to man the desk. The breakfast (which, the original restaurant was under construction, so we had to use another area) was so terrible- I only had a bite of dry pastry and a coffee- and even after letting them know that I no longer wanted to eat there- was charged full price- nearly $20USD. Any other hotel would have apologized and taken that off the bill- knowing I ate nothing. Despite my complaints of uncleanliness and poor food- generally, the staff were lovely and tried to be helpful. The service is fine. But you can do much better for the price in Kathmandu.
Séjour de 2 nuits en septembre 2019
Nischaya Lacoul a répondu le 15 sept. 2019
Dear Valued Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. With Regards,

8/10 – Bien

Jay R

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Elevator has some problems and the power goes out briefly at times which can be scary if in the elevator at that time. The lounge is ok. It is only open from 5:30 - 8:30 or so.
Séjour de 2 nuits en septembre 2019
Nischaya Lacoul a répondu le 14 sept. 2019
Dear Valued Guest, Warm Greetings from Hotel Yak and Yeti ! Thank you for choosing our hotel, and for taking the time to write a review. Our hotel aims to provide a truly unique experience. For the inconvenience, it caused, I apologize on my hotel’s behalf. It would be a delight to have you stay with us again and see to it that you enjoy the experience that so many of our guests have grown so fond of. It is the feedback like this that we learn from and use to improve. We look forward to welcoming you back to our hotel in the future.