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Mandarin Oriental, Jakarta – Avis

5 out of 5
Mandarin Oriental, Jakarta
Jalan MH Thamrin, Jakarta, Jakarta

Avis

9,4

Exceptionnel

Note de 10 – Excellent, d’après 264 avis sur 333." "
Note de 8 – Bien, d’après 50 avis sur 333." "
Note de 6 – Acceptable, d’après 10 avis sur 333." "
Note de 4 – Médiocre, d’après 5 avis sur 333." "
Note de 2 – Terrible, d’après 4 avis sur 333." "

9,8/10

Propreté

9,8/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Michael

Voyage de couple, Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
Comfortable suites and very pleasant and professional staff.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Jean-Baptiste

Séjour de 3 nuits en février 2024
Andy a répondu le 14 mars 2024
Dear Jean-Baptiste,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 – Excellent

Maxence

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Chris et Dric, Suisse

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon hôtel...
Nous avons séjourné 2 nuits dans cet hôtel et nous en sommes ravis! Personnel chaleureux, chambre propres et spacieuses. Très bon rapport qualité/prix!

10/10 – Excellent

Claire

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were very warm and welcoming, from the moment I arrived at the airport. The staff give a personal and attentive service. My room was immaculate. Li Feng dining was some of the best Cantonese food I had ever eaten
Séjour de 1 nuit en mai 2024

10/10 – Excellent

PAUL

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was beautiful. The room had amazing view. The staff was world class. The location was perfect. I would say 10 out of 10. One of the better hotel experiences I had in a while.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

YOSUKE, Singapore

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All the staff are helpful and nice. The room is clean. I'll definitely stay again if I have a chance to visit Jakarta.
Séjour de 4 nuits en mai 2024

10/10 – Excellent

YASUHIKO

Points forts : État et installations de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Martin, Barcelona

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Es un gran hotel como todos los de la cadens Mandarin Gran atencion y mejor servicio ademas en Asia los precios son asequibles
Séjour de 1 nuit en avril 2024

8/10 – Bien

Tomoyuki

Séjour de 2 nuits en avril 2024

10/10 – Excellent

An Ge, Kuala Lumpur

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place and great staff! Facilities are well maintained, and spacious.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Inga

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely room and pool.
Séjour de 1 nuit en mars 2024
Andy a répondu le 3 avr. 2024
Dear Inga,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

ricky, los angeles

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very friendly and helpful
Séjour de 5 nuits en mars 2024
Andy a répondu le 14 mars 2024
Dear Ricky,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 – Excellent

Robin

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved everything about the hotel - 100 percent recommend.
Séjour de 3 nuits en mars 2024
Andy a répondu le 14 mars 2024
Dear Robin,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 – Excellent

Man Wai Mandy

Séjour de 4 nuits en février 2024
Andy a répondu le 14 mars 2024
Dear Man Wai Mandy,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 – Excellent

Hiu Fai

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff are very warm and friendly. Their service is implacable!!
Séjour de 3 nuits en février 2024
Andy a répondu le 14 mars 2024
Dear Hiu Fai,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 – Excellent

Juan

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff does a superb job attending your needs.
Séjour de 2 nuits en février 2024
Andy a répondu le 14 mars 2024
Dear Juan,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 – Excellent

Ayman, YANBU ALSINAIYA

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en février 2024
Andy a répondu le 14 mars 2024
Dear Ayman,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

8/10 – Bien

Ayman, YANBU ALSINAIYA

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Andy a répondu le 14 mars 2024
Dear Ayman,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Katharina

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel with excellent service. Well equipped gym and great breakfast buffet. Definitely recommend staying there.
Séjour de 1 nuit en février 2024
Andy a répondu le 22 févr. 2024
Dear Katharina,Thank you for awarding a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

KEISUKE

Séjour de 1 nuit en février 2024
Andy a répondu le 22 févr. 2024
Dear Keisuke,Thank you for awarding a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Michael

Séjour de 1 nuit en février 2024
Andy a répondu le 22 févr. 2024
Dear Michael,Thank you for awarding a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Young Hun

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en février 2024
Andy a répondu le 22 févr. 2024
Dear Mr. Hun,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

MIN

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Andy a répondu le 13 févr. 2024
Dear Min,Thank you for awarding the hotel a 10 full stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andrew Abram General Manager

10/10 – Excellent

Saleena

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love the location & service
Séjour de 3 nuits en février 2024
Andy a répondu le 13 févr. 2024
Dear Saleena,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andrew Abram General Manager

10/10 – Excellent

Jonathan

Séjour de 3 nuits en janvier 2024
Andy a répondu le 13 févr. 2024
Dear Jonathan,Thank you for awarding the hotel a 10 full rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andrew Abram General Manager

10/10 – Excellent

David

Séjour de 4 nuits en janvier 2024
Andy a répondu le 24 janv. 2024
Dear David,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Tommi

Séjour de 3 nuits en janvier 2024
Andy a répondu le 24 janv. 2024
Dear Tommi,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Tomi

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en janvier 2024
Andy a répondu le 22 janv. 2024
Dear Tomi,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Andy a répondu le 22 janv. 2024
Dear David,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Mubarak

Séjour de 3 nuits en janvier 2024
Andy a répondu le 31 janv. 2024
Dear Mubarak,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your stay and experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Mario

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Andy a répondu le 9 janv. 2024
Dear Mario,Thank you for awarding the hotel a fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Anders

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Godt luksushotel
Mandarin Oriental er et super godt luksushotel, med en god lokation i Jakarta. Personalet var meget imødekommende, og det var en fornøjelse at bo på hotellet. Der var meget små ting, som manglende rengørring i minikøleskabet, og små sten på gulvet i badeværelset, som gør at de ikke får 10/10 - jeg vil bedømme den til 9,5/10. Helt sikkert et sted jeg vil komme tilbage, og nyde at bo på igen.
Séjour de 3 nuits en décembre 2023
Andy a répondu le 5 janv. 2024
Dear Anders,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Oscar, Charlotte

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en décembre 2023
Andy a répondu le 5 janv. 2024
Dear Oscar,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Tanio

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great stay
Receptionist was very friendly and helpful, also service was great.
Séjour de 1 nuit en décembre 2023
Andy a répondu le 5 janv. 2024
Dear Tanio,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Sincerely yours,Andy Andrew Abram General Manager

10/10 – Excellent

Kwok Hou

Séjour de 4 nuits en décembre 2023
Andy a répondu le 5 janv. 2024
Dear Mr. Hou,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

hendramin

Séjour de 2 nuits en décembre 2023
Andy a répondu le 5 janv. 2024
Dear Hendramin,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Akihiro

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
サービスに心がこもっており、また、ホテルスタッフそれぞれからおもてなしの姿勢が感じられ、このホテルは大変良いと思う。スタッフの質という点で、今までジャカルタで７つのホテルで合計１００泊以上した中で最高のホテルです。教育が隅々にまで徹底されている感じで感心しました。是非、また宿泊したいです。
Séjour de 3 nuits en décembre 2023
Andy a répondu le 5 janv. 2024
Dear Akihiro,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

8/10 – Bien

Ronald

Points forts : Propreté, service et personnel et commodités.
Everything is amazing, except the window. It is not sound proof, it is very noisy!!!
Séjour de 3 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Ronald,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us. Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Robert

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic staff and service. The best.
Séjour de 3 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Robert,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

AKIHIKO

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
アーバンスイートに3泊しました。 クラブルームの営業時間が短いと感じました。 リラックス出来て良かったです。
Séjour de 3 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Akihiko,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us. Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Kenichi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Kenichi,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

I HSIN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear I Hsin,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

KENJI

Séjour de 3 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Kenji,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Taiji

Séjour de 3 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Taiji,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Dean

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I think the warmth and courtesy of your staff was so nice and I loved the room and everything was so nice. It’s my first time and I will want to stay next time I return if possible 🙏🙏 Thank you.
Séjour de 3 nuits en novembre 2023
Andy a répondu le 5 janv. 2024
Dear Dean,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Maudinia Herangi

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I felt extremely welcomed; safe; well looked after from the moment I arrived at the airport….during my stay … upon check out and farewelled by the driver who was assigned to take me back to the airport for my return home.
Séjour de 7 nuits en novembre 2023
Andy a répondu le 13 nov. 2023
Dear Maudinia Herangi,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

CO LTD

Séjour de 3 nuits en novembre 2023
Andy a répondu le 13 nov. 2023
Dear CO LTD,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 – Excellent

Peter

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Andy a répondu le 13 nov. 2023
Dear Peter,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

8/10 – Bien

NOBUHISA

Points forts : Service et personnel
Séjour de 3 nuits en octobre 2023
Andy a répondu le 13 nov. 2023
Dear NOBUHISA,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager