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Wyndham Indianapolis West – Avis

3.5 out of 5
Wyndham Indianapolis West
2544 Executive Dr, Indianapolis, IN

Avis

7,8

Bien

Note de 10 – Excellent, d’après 180 avis sur 397." "
Note de 8 – Bien, d’après 96 avis sur 397." "
Note de 6 – Acceptable, d’après 52 avis sur 397." "
Note de 4 – Médiocre, d’après 39 avis sur 397." "
Note de 2 – Terrible, d’après 30 avis sur 397." "

8,4/10

Propreté

8,4/10

Service et personnel

7,6/10

Commodités

7,6/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 – Médiocre

Joshua

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
is very old
Séjour de 1 nuit en mai 2024

2/10 – Terrible

Rory

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
All the inside common areas were extremely hot about 80-85 degrees. We were dripping sweat. We should have been emailed the ac wasn’t working, we would have switched hotels. Pool was under construction, again we should have been notified about this prior, we would have not stayed there. Our room door wouldn’t open, ( dead battery ) we had to wait nearly an hour in a 85 degree hallway for them to fix it. I asked for a different room so we didn’t have to wait, the hotel front desk attendant lied about no rooms left available, when 15 min before the door issue, I asked for an airport view room, she said we only have two rooms left open for the night. Ac in the room took 3 hours to come down one degree, that wasn’t working correctly either. Not up to par with the expectation of staying at a Wyndham property. Horrible horrible experience would not recommend staying at this property. Also I asked the general manager to call me regarding the property asap, still waiting………
General Manager a répondu le 20 mai 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the malfunctioning air conditioning, the closure of our pool during your stay and for the malfunctioning door lock. Please rest assured we take your feedback very seriously and have shared this information with the respective department heads for a prompt resolution. Additionally, we understand the disappointment regarding the pool closure and are doing our best to expedite the maintenance process to reopen it as soon as possible.We value your feedback, and your satisfaction is of utmost importance to us. Once again, we apologize for any inconvenience this may have caused and appreciate your understanding.Please don't hesitate to contact us if there's anything else we can assist you with during your stay.Warm regards,

4/10 – Médiocre

Jorge, Houston

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
The air conditioning didn't work while we were there and no one helped us.
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

MATTHEW

Points faibles : Service et personnel, état et installations de l’hébergement
We arrived and there was no A/C in the building, we were given the wrong room number, and the lady at the front desk seemed more interested in being on her phone than helping us. Wouldnt recommend with other options readily available.
Séjour de 1 nuit en mai 2024
Mark a répondu le 16 mai 2024
We apologize that you had such a poor stay at the hotel. We did have issues with the AC last night which were corrected today. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Samuel

Séjour de 1 nuit en mai 2024
Mark a répondu le 16 mai 2024
Thank you for your 5-STAR review of our hotel. WE hope to be able to serve you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Dale

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Excellent place to stay
Séjour de 1 nuit en mai 2024
Mark a répondu le 14 mai 2024
Thank you for your 5-STAR rating for our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Rebecca

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is nice. It said breakfast available…at their adjoining restaurant for a fee. Lots of noise in the hallways after midnight. Facility and staff was great
Séjour de 1 nuit en mai 2024
Mark a répondu le 14 mai 2024
Thank you for your nice review of our hotel. Our team does make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 – Médiocre

William

Voyage en famille
Two wyndhams similar addresses,? Extra 30 min after day long drive how crazy. Cheep and cheep
Séjour de 1 nuit en mai 2024

8/10 – Bien

Sam

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great place. Definitely would recommend.
Séjour de 1 nuit en mai 2024
Mark a répondu le 13 mai 2024
Thank you for your nice review of our hotel. We hope to be able to serve you again whenever your travels bring you back to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Nathanael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Mark a répondu le 13 mai 2024
Thank you for your 5-STAR review of our hotel. We hope to see you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Theresa, Coppell

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great room and nice bed very modern updated.
Séjour de 1 nuit en mai 2024
Mark a répondu le 7 mai 2024
Thank you for your 5-STAR review of our hotel. We look forward to serving you again whenever your travels bring you back to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Ralph

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was spacious and the area was quiet, the amenities were to my satisfaction My only complaint is that all the workers there need to speak English. I asked a question to a female worker, who's Hispanic, and she couldn't answer the question because of her lack of English. Other than that, I enjoyed my stay there.
Séjour de 2 nuits en mai 2024
Mark a répondu le 6 mai 2024
Thank you for your 5-STAR review of our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 – Médiocre

Liz

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
For that price we were expecting a little more.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

JoAnn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice hotel. Close to airport with free shuttle
Séjour de 1 nuit en mai 2024
Mark a répondu le 6 mai 2024
Thank you for your very nice review of our hotel. We look forward to hosting you again in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 – Médiocre

Jason

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
The hotel did not acknowledge our reservation through Expedia. They said it’s first come first serve and they do not go by Expedia. Why was this even available to book through Expedia? We did get a room eventually but it was a hassle. I will never use Expedia ever again.
Séjour de 1 nuit en mai 2024
Mark a répondu le 6 mai 2024
We apologize for the issue you encountered. Unfortunately, whenever we close out our hotel with the on-line companies, there always seems to be a large delay before it goes into effect. Additional reservations get booked where the hotel has no more rooms left.Sincerely,Mark ParnellaGeneral Manager

2/10 – Terrible

carl

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Since arrival, this visit has been nothing but disappointment and difficulty. The service in the restaurant has been slow (at best) and intermittent. We have been consistently kept waiting for 10-15 minutes before any wait staff was even present to seat us or acknowledge our presence. The few requests we have made (such as an extra chair so both my wife and I would have a place to sit in our room) have been summarily dismissed as "not possible". The elevators are unresponsive and their performance unpredictable. The staff has been long on apologies and short on suggestions for solutions. Another example just this evening: There has been a prominent sign in front of the restaurant since our arrival advertising "happy hour Sunday - Thursday". When we asked about the details we were told that this was a lie and the actual offer would not be valid for a couple more weeks. When I tried to ask for a manager I was told that none were available because you don't appear to think that there should be any management on duty on Sunday! The restaurant appears to have two different printed menus with no real way for a customer to know which listed the actual items available. The wait staff told us that they change items often and customers cannot really know what are valid entrees. Since retirement my wife and I have traveled extensively around the US and Europe and have NEVER seen such a farce in a name brand hotel.
Séjour de 6 nuits en avril 2024

4/10 – Médiocre

Justin

Voyage d’affaires
Points forts : Service et personnel, commodités
Points faibles : État et installations de l’hébergement
Property is very dated. I paid the extra money for a Wyndham and plumbing fixtures were rusty and it was loud. I was originally given the wrong type of room. A worker even knew about the issues before I mentioned them.
Séjour de 1 nuit en avril 2024
Mark a répondu le 3 mai 2024
We apologize for the issues you encountered. Ownership continues to renovate the hotel in different areas to address guest concerns. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 – Bien

Chris

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Had an updated room thay was clean and quiet. For one night is was great for the price.
Séjour de 1 nuit en avril 2024
Mark a répondu le 2 mai 2024
Thank you for taking the time to review our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Burkely

Séjour de 2 nuits en avril 2024

8/10 – Bien

Marie

Voyage en groupe
Points forts : Propreté, service et personnel
The shower spout was broken and came off during the stay, but other than that; check in/out was easy. The bar staff was friendly and our room was clean.
Séjour de 2 nuits en avril 2024
Mark a répondu le 29 avr. 2024
Thank you for taking the time to review our hotel. Although we apologize for the shower issue, I was happy to read that the staff was friendly, and your room was clean. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 – Bien

DAVID

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Mark a répondu le 29 avr. 2024
Thak you for taking the time to review our hotel. We hope to have the opportunity to host you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Alfredo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent price/value!!
Séjour de 1 nuit en avril 2024
Mark a répondu le 27 avr. 2024
Thank you for your 5-STAR review of our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Paola

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Me encantó lo espaciosa que estaba la habitación. Realmente nos sorprendió.
Séjour de 2 nuits en avril 2024
Mark a répondu le 27 avr. 2024
Thank you for your wonderful review of our hotel. We hope to be able to serve you again whenever your travels bring you back to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Neil

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really good customer service when I arrived. Room was brand new, and super clean. Loved this place, breakfast wasn’t the tastiest. But it’s free lol so I get it.
Séjour de 2 nuits en avril 2024
Mark a répondu le 25 avr. 2024
Thank you for your very nice review of our hotel. We hope to be able to serve you again soon.Sincererly,Mark ParnellaGeneral Manager

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Mark a répondu le 25 avr. 2024
Thank you for your 5-STAR review of our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

2/10 – Terrible

Jasmin

Voyage de couple, Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
The entire hotel was out of soap- I was handed shampoo when asking for some. My room was 75 degrees and stayed that way the entire first night even after maintenance came by. The bed was extremely bowed and the pillows were toddler sized. Will never book here again.
Séjour de 2 nuits en avril 2024

6/10 – Acceptable

Angela

Voyage en famille
Points forts : Propreté, service et personnel
The staff was nice. There wasn't any continental breakfast. No hand soap or coffee cups in the room even though there's a coffee pot. Our room was cleaned once for a 3 night stay. Free transportation to and from the airport was a huge plus.
Séjour de 3 nuits en avril 2024
Mark a répondu le 24 avr. 2024
Thank you for taking the time to review our hotel. I was happy to read that the staff was nice. I apologize for the items that were missing from your room. We only clean the rooms every other day unless requested. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 – Médiocre

Curtis

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
My stay at the Wyndham Indianapolis West Hotel was less than satisfactory. Firstly, the A/C seemed to be stuck on a frigid 64 degrees, making the room uncomfortably cold. Despite the efforts of a friendly mechanic, the issue remained unresolved so they moved us into a different room that was bigger but only partially clean and included a shared door to the room next to our room. Navigating the hotel was another challenge, particularly on the third floor where there were no clear directions to find your room. Upon reaching my room, the window view was disappointing, overlooking unsightly A/C units and a heap of dirty mattresses. Although the customer service was prompt in responding to complaints, the two different rooms I was moved to still had remnants of previous guests. Trash lingering behind the bed and stains on the mattress cover were unsettling discoveries. As for dining options, the restaurant, Flights Tap House, was a letdown. With only Budlight on tap and a mere two employees, the experience was underwhelming. Overall, my experience at the Wyndham Indianapolis West Hotel fell short of expectations, and I would not recommend it to others.
Séjour de 1 nuit en avril 2024
Mark a répondu le 22 avr. 2024
We apologize for the poor stay you had with us. This is not the norm. We are still in the process of getting all the new draft beer in place as draft system was not working. All 8 beers will be installed this week. We hope to have an opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 – Médiocre

Tami

Points forts : Service et personnel
Did not feel safe. Limited food options. Smell of marijuana in room.
Séjour de 1 nuit en avril 2024
Mark a répondu le 20 avr. 2024
We apologize that you didn't feel safe at our hotel. We do have overnight security at the hotel seven days a week. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 – Bien

nomu

Voyage en famille, Voyage de couple
Points forts : Propreté
部屋の清掃やバスタオルの交換が毎日なされなかった。 バスタオルは、自らフロントに受け取りに行った。
Séjour de 2 nuits en avril 2024

8/10 – Bien

Steven

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Mark a répondu le 15 avr. 2024
Thank you for taking the time to review our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Leiann

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great stay. Still not used to the limited room cleaning & linen service post-COVID, but they did inform us that bedding would not be changed for stays less than 3 days. We didn’t realize we would need to request trash removal & towels when needed. It was nice to have a decent restaurant on site & they handle the eclipse crowds very well. There was also a billiards tournament going on during our stay & that was handled very well also in terms of the numbers of guests & bar/restaurant device. I would visit again if in Indianapolis.
Séjour de 3 nuits en avril 2024
Mark a répondu le 10 avr. 2024
Thank you for your very nice review of our hotel. We were happy to read that you enjoyed our new restaurant - Flights Craft Bar & Kitchen. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

6/10 – Acceptable

Carrie

Points forts : Propreté, service et personnel
Séjour de 1 nuit en avril 2024
Mark a répondu le 15 avr. 2024
Thank for taking the time to review our hotel. I apologize we did not meet your expectations. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I have stayed in many hotels during my travels and your beds are by far the best and most comfortable that I have ever slept in.
Séjour de 1 nuit en avril 2024
Mark a répondu le 9 avr. 2024
Thank you for your very nice review of our hotel. We did put in all new beds last year and our guests have loved them. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

6/10 – Acceptable

Sharon

Voyage en famille
Points faibles : Commodités, état et installations de l’hébergement
This hotel has clearly seen better days. I was hopeful that the Wyndham branding would result in a nice-ish room, especially given the exorbitant pricing for the eclipse, but it was a mediocre stay at best. Reasonable beds, mostly clean room, outdated shower and shower curtain that didn't quite fit the rod, no fan in the bathroom, smell in the hallways of past smoking, random beer cans left in the elevator and hallways. The hotel served the purpose as a place to sleep but I'll chose an alternate hotel next time. Not worth $432 for the night especially with no continental breakfast. $80 value at best...
Séjour de 1 nuit en avril 2024
Mark a répondu le 9 avr. 2024
We are sorry you did not enjoy our hotel. Ownership continues to make renovations at the property, and we hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Humberto, Carmel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very close to the airport
Séjour de 1 nuit en avril 2024
Mark a répondu le 10 avr. 2024
Thank you for your 5-STAR review of our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

2/10 – Terrible

MONIKA

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
The night I checked in I asked if breakfast was included. As the answer to this I was shown where breakfast is served and what were the hours. In the morning we (2 grownups and 1 child) went to the area where we where pointed to. The ususal buffet style eggs, sousage buiscuit and gravy where available, plus coffee and orange juice. After I had small brekfast from what was available we wre presented with almost $50 bill. I thought it was a mistake and went taked to the front desk explaining that I specifically asked about breakfast being included the night before and was not told it wasn't. The manager came and told me that they did not serve continental breakfast and I owned them the money. I felt tricked into this not mention the food was way below any buffet quality, where at least I would get a discount for a child. I found the the whole situation very dishonest on the side of the managent. They had a chance to set me straight but chose not to do so. At the check out I asked them to post prices and the entry to the "buffet" so no more people get tricked into this. If I knew that the food was not included I would never chose to eat there.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Sidney

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything is good
Séjour de 1 nuit en avril 2024
Mark a répondu le 8 avr. 2024
Thank you for your 5-STAR rating of our hotel. We hope to be able to serve you again in he future.Sincerely,Mark ParnellaGeneral Manager

2/10 – Terrible

Lisa

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
TV did not work. Sent security guard to fix it and she said she had no idea how to. That took a hour for her to show up. Tiny bottles of shampoo and conditioner that were so hard to squeeze and nothing came out! So disappointed!!
Séjour de 1 nuit en avril 2024
Mark a répondu le 8 avr. 2024
We apologize for the issues you encountered. This is not the norm for our hotel. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Jason

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Awesome hotel and staff. The renovations to the whole hotel are amazing! Wyndham West is always the hotel I stay at whenever I’m in Indy.
Séjour de 1 nuit en mars 2024
Mark a répondu le 1 avr. 2024
Thank you for your very nice review of our hotel. We look forward to serving you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Katlin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great service
Séjour de 1 nuit en mars 2024
Mark a répondu le 1 avr. 2024
Thank you for your 5-STAR review of our hotel. Our people do make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

6/10 – Acceptable

Melanie

Voyage en famille
Points faibles : Commodités
The lobby was freezing cold. The front desk group were Luke warm. The bartenders were great!!
Séjour de 1 nuit en janvier 2024
Mark a répondu le 26 mars 2024
Thank you for taking the time to review our hotel. I apologize for the issues you encountered. I was happy to read that the bartenders were great. You can be confident that we will follow-up on your concerns. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Brandon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would visit again.
Séjour de 1 nuit en mars 2024
Mark a répondu le 26 mars 2024
Thank you for your 5-STAR review of our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Oliver

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very kind - i love the airport shuttle! They take you to the airport and bring you back, great service
Séjour de 1 nuit en mars 2024
Mark a répondu le 22 mars 2024
Thank you for your 5-STAR review of our hotel. Our people do make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Lori

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very friendly staff
Séjour de 1 nuit en mars 2024
Mark a répondu le 21 mars 2024
Thank you for your wonderful rating of our hotel. Our people do make the difference. We hope to be able to serve you again soon.Sincerely,Mark ParnellaGeneral Manager

8/10 – Bien

Cheryl

Points forts : Propreté
Séjour de 1 nuit en mars 2024
Mark a répondu le 20 mars 2024
Thank you for taking the time to review our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Shawniece

Points forts : Commodités, état et installations de l’hébergement
Wonderful staff included
Séjour de 1 nuit en mars 2024
Mark a répondu le 18 mars 2024
Thank you for your 5-STAR review of our hotel. Our team does make the difference! We look forward to serving you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 – Excellent

Heidi

Points forts : Propreté, service et personnel et commodités.
Elevators where extremely slow if they worked
Séjour de 1 nuit en mars 2024
Mark a répondu le 19 mars 2024
Thank you for your review of our hotel. Our Elevator modernization project should start in May of this year. We hope to see you back again in the near future.Sincerely,Mark ParnellaGeneral Manager

8/10 – Bien

Caleb

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was very nice! The building and hotel room was very clean and staff was very good. There is security on the premises, which keeps me with peace in mind. We did stay on a busy weekend, so there was a lot of noisy stayers even during “quiet hours”, but other than that, our stay was perfect.
Séjour de 2 nuits en mars 2024
Mark a répondu le 18 mars 2024
Thank you for your nice review of our hotel. We look forward to hosting you again on a future trip to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

4/10 – Médiocre

Brittany

Voyage de couple
Points faibles : Propreté, service et personnel
The pictures make the location seem like it may be up to date, but it’s not. The first room we had was dirty and the bedding was ripped up terribly. Then we were moved to a second room with the same issue; so we figured this is just what they have to offer. The elevator are horribly old and barely work. They supposedly have a “Starbucks” but it’s ran by the front desk check in, not actual trained baristas. The onsite restaurant was horrible and the food was disgusting. I do not recommend this hotel!!! Also we paid more for a balcony and it was really dirty and there is no seating on it.
Séjour de 3 nuits en mars 2024
Mark a répondu le 18 mars 2024
We apologize for the issues you encountered. We hope you give us the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager