Extérieur

The Moran CITYCENTRE – Avis

4 out of 5
The Moran CITYCENTRE
800 Sorella Court, Houston, TX

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 627 avis sur 1010." "
Note de 8 – Bien, d’après 205 avis sur 1010." "
Note de 6 – Acceptable, d’après 79 avis sur 1010." "
Note de 4 – Médiocre, d’après 49 avis sur 1010." "
Note de 2 – Terrible, d’après 50 avis sur 1010." "

8,8/10

Propreté

9,0/10

Service et personnel

8,6/10

Commodités

8,8/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Christian

Séjour de 1 nuit en août 2022

4/10 – Médiocre

Christian

Voyage de couple, Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I’ve been there a few times. Great location Great Service I had to change room The rooms need to be repaired, dry walls, toilet leaking all the time (both rooms) all night…. Torn and broken curtains Gym equipment need maintenance as they are squeaking and air circulation in that room is inefficient Rooms have to be refreshed Price wise it is not worth it 1 star hotel
Séjour de 4 nuits en mars 2022
Hotel Management a répondu le 21 mars 2022
Hi Christian, Please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We are truly sorry and disappointed to hear about the perception you are left with about our accommodations. We have high expectations for ourselves and are all sorry we missed the mark on your experience. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

10/10 – Excellent

Olivier

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2021
Steven Terrebonne a répondu le 10 déc. 2021
We’re grateful for your feedback and delighted that your stay hit the mark. Thank you for sharing your experience at the Moran. We hope you come back and visit us again soon.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I liked it and might be returning next time
Great location, surrounded by restaurants and boutiques. Free parking available.
Séjour de 5 nuits en août 2021
Hotel Management a répondu le 8 sept. 2021
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 – Excellent

Ahmed

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Very convenient clean quite property
Séjour de 1 nuit en mai 2024

10/10 – Excellent

F

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love it 😍
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Marlon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect location and great staff
Séjour de 2 nuits en février 2024

10/10 – Excellent

Maronda

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really enjoyed my stay. The staff is very friendly…the rooms are super clean and the breakfast in the lobby was a great touch. It’s literally in city centre so you can shop and eat within minutes. Definitely will be back 😊
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Kai, Durham

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2024

8/10 – Bien

Amanda

Voyage en groupe
Points forts : Service et personnel
Points faibles : Commodités
N/A
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Joseph

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel. Great staff!!!
Séjour de 2 nuits en mai 2024

8/10 – Bien

Andrew, Katy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024

4/10 – Médiocre

Rosemarie

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Gym, restaurant etc are under construction. Woke up to hammering at 7:15am. The only items left in continental breakfast by 9:30 was fruit (when it’s supposed to be consistently replenished until 11am). Safe, walkable, and clean but not worth the price at the moment.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Luis

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Todo perfecto lo que mas me gusto a li y mis hijas fue la Al alberca y la Vista al desayunar hay mismo en el Hotel riquisimaa la Comida y el servicio excelente los valet parking súper educados 🙏
Séjour de 1 nuit en mai 2024
Property Management a répondu le 14 mai 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 – Excellent

Gilberto

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 2 nuits en mai 2024
Property Management a répondu le 14 mai 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Excellent

Pamela

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Super convenient and liked luxury accommodations.
Séjour de 1 nuit en mai 2024
Property Management a répondu le 14 mai 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Excellent

Linzi

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay but was under construction so the pool was closed. I would like to stay again once everything is open. Nice area, friendly staff.
Séjour de 1 nuit en mars 2024
Property Management a répondu le 14 mai 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 – Excellent

Miranda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I will definitely stay here again
Séjour de 1 nuit en mai 2024
Property Management a répondu le 14 mai 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 – Excellent

Tennille

Séjour de 1 nuit en mai 2024

10/10 – Excellent

Rory

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and great area!
Séjour de 2 nuits en mai 2024
Property Management a répondu le 6 mai 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

Amanda, Richmond

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a wonderful hotel stay! Ryan (front desk) was very nice a friendly! I wish the bathroom was more updated. Besides that, it was great! Would definitely return!
Séjour de 2 nuits en mai 2024
Property Management a répondu le 6 mai 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 – Excellent

JACEK

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfasts very plain and standard even when not under construction. No kettles in room for brewing own coffee, a must for the affocionado.
Séjour de 7 nuits en avril 2024
Property Management a répondu le 14 mai 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Excellent

Ayanna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Property Management a répondu le 6 mai 2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 – Excellent

Talesha

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Traci

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I really enjoyed meeting the staff, everyone was so helpful. I was disappointed that I wasn’t able to connect with Netflix in the TV but other than that, I enjoyed my stay.
Séjour de 2 nuits en avril 2024
Property Management a répondu le 6 mai 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Excellent

Rodrigo

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I love the family oriented atmosphere. I will definitely go back!!!
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 – Excellent

Yeleny

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Loved being close to great restaurants and retail. They are currently going through some renovations so that was a little inconvenient. The staff was so kind and they accommodated to my needs.
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

2/10 – Terrible

Paul

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 – Excellent

Patrick, Montgomery

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was amazing!
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Excellent

Gabrielle

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The stay was great.
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Excellent

Ana

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Beautiful room, comfortable bed!
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

8/10 – Bien

Yonathan

Voyage en famille, Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Forgot to give us room cleaning but made it up to us with late night cleaning and credit
Séjour de 2 nuits en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. We truly appreciate all of the feedback you've shared as well, as we are always looking for opportunities to improve. It would be an honor to welcome you back again in the future!

10/10 – Excellent

Chris, jacksonville

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Daphnee

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I loved staying here it’s kinda noisy at night but the area is bustling and beautiful
Séjour de 1 nuit en avril 2024
Property Management a répondu le 6 mai 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

Evelyn, Houston

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Easy access to shopping centre
Séjour de 2 nuits en avril 2024
Property Management a répondu le 24 avr. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Excellent

Ricky

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the hotel! Very clean. Nice linens.Breakfast had lots of options.
Séjour de 1 nuit en avril 2024
Property Management a répondu le 24 avr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Bien

John

Voyage de couple
Points forts : Service et personnel
One of the big problems with this hotel is there is no reserved parking in the parking structure attached to the hotel. So if you try to park after 7:00 pm it’s almost impossible to find a spot. There is also some place close that plays music late. We were on the 7th floor and it was still quite loud. One other small thing the only coffee that was in the room was decaf.
Séjour de 1 nuit en avril 2024
Property Management a répondu le 22 avr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Highly recommend. Area is superb and staff is great!
Séjour de 2 nuits en janvier 2024
Property Management a répondu le 22 avr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 – Bien

Heather

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
Great location with lots of shopping and food options within walking distance. We didn't like the gym and pool being closed during our stay. The property shouldn't charge an amenities fee without amenities being available on property.
Séjour de 2 nuits en avril 2024
Property Management a répondu le 22 avr. 2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 – Excellent

sophia

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We live near this hotel and use it for ourselves and friends in town. It’s under construction renovation but I’m sure it will be better it needed it. Rooms are all already renovated
Séjour de 1 nuit en avril 2024
Property Management a répondu le 22 avr. 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 – Excellent

Cheri

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice hotel, good staff and lots to do within walking distance
Séjour de 1 nuit en avril 2024
Property Management a répondu le 22 avr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 – Médiocre

Tera

Voyage de couple
Points forts : Propreté
Points faibles : Service et personnel
Valet was great. Front desk was rude. Outside music was loud and can be heard inside the hotel rooms (5th floor). Area has heavy traffic with limited entrances and exits. Shower knob was broken. Be aware before you book this property is under construction!
Séjour de 1 nuit en avril 2024
Property Management a répondu le 22 avr. 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 – Bien

Munotanan

Voyage de couple
Points forts : Propreté, service et personnel
The Moran as whole was great but because of all the construction we couldn't enjoy the facilities and by the time we were aware we were already couldn't cancel our reservation . But the rooms are fantastic. Staff were amazing and service was great.
Séjour de 1 nuit en avril 2024
Property Management a répondu le 22 avr. 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 – Excellent

Elisabeth, MIAMI

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
One of my favorite hotels for business trips!
Séjour de 3 nuits en avril 2024
Property Management a répondu le 22 avr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Excellent

Kulab

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Property Management a répondu le 24 avr. 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 – Excellent

Angela

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect location for a girls shopping weekend! Hotel view of the city is nice. Breakfast is good. Ready for the construction to be over and the pool to be open, but the hotel accommodates with a lifetime fitness pass during the stay. Very happy!
Séjour de 1 nuit en mars 2024
Property Management a répondu le 3 avr. 2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

8/10 – Bien

scott

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful property was under construction during my visit… not a big deal but.
Séjour de 2 nuits en mars 2024
Property Management a répondu le 8 avr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 – Excellent

Quanovia

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved the property, it was under construction but also easy to get around. Would definitely recommend to others.
Séjour de 2 nuits en mars 2024
Property Management a répondu le 3 avr. 2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 – Excellent

Francisco

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay and everyone was nice
Séjour de 1 nuit en mars 2024
Property Management a répondu le 3 avr. 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel et commodités.
Séjour de 1 nuit en mars 2024
Property Management a répondu le 22 avr. 2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!