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Hope Inn and Suites – Avis

2 out of 5
Hope Inn and Suites
377 Old Hope Princeton Way, Hope, BC

Avis

6,6
Note de 10 – Excellent, d’après 103 avis sur 523." "
Note de 8 – Bien, d’après 160 avis sur 523." "
Note de 6 – Acceptable, d’après 92 avis sur 523." "
Note de 4 – Médiocre, d’après 82 avis sur 523." "
Note de 2 – Terrible, d’après 86 avis sur 523." "

6,6/10

Propreté

7,4/10

Service et personnel

6,0/10

Commodités

6,0/10

État et installations de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 – Acceptable

diane

Voyage de couple
Points faibles : État et installations de l’hébergement
Hôtel pas cher 2 étoiles max. J’ai réservé en croyant qu’il n’y avait peu d’hôtels avec restaurant à proximité. Je me suis mal informée. Je ne fréquente pas ce type d’établissement habituellement.
Séjour de 1 nuit en septembre 2022

10/10 – Excellent

Didier

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2020
Hope Inn and Suites a répondu le 10 juill. 2020
Thank you for reviewing us with a perfect score. Such reviews help us to deliver services on perfection every time. We are delighted to know that you enjoyed our hospitality. We look forward to your next visit. Warm regards

8/10 – Bien

myrna

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very simple good place for a night's sleep while travelling. People were helpful.
Séjour de 1 nuit en mai 2024

8/10 – Bien

eugena

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet.
Séjour de 1 nuit en mai 2024
Staff a répondu le 22 mai 2024
Thank you so much for the rating!Appreciate it.

10/10 – Excellent

Tim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Staff a répondu le 22 mai 2024
Thank you so much for the rating!

10/10 – Excellent

Cole

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Incredibly friendly and amenable staff there. Very mich enjoyed our stay
Séjour de 1 nuit en mai 2024
Staff a répondu le 13 mai 2024
Thank you so much for the rating. We really appreciate it.Thank you!

2/10 – Terrible

Brian

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Never again … it’s brutal
Séjour de 1 nuit en avril 2024
Staff a répondu le 4 mai 2024
I'm terribly sorry to hear about your experience. I hope you can give us another chance. We'd love to give you a discount the next time please email us at, hopeinnandsuites@gmail.com .Thank you

8/10 – Bien

Kristie-Lee

Points forts : Service et personnel, commodités
Very dated. Stains on carpet and bathroom very tiny a dingy.
Séjour de 1 nuit en avril 2024
Staff a répondu le 4 mai 2024
Sorry to hear your experience wasn't the best. We are trying to renovate our rooms to get a new bathroom and brand new flooring. We'd love to have you stay with us again. Thank you

8/10 – Bien

Benoit

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Friendly staff let me check in early
Séjour de 1 nuit en avril 2024
Staff a répondu le 26 avr. 2024
Thank you so much for your review. Thank you for staying with us.

2/10 – Terrible

Blaine

Voyage d’affaires
Way to much road and rail noise . Every 45 min a train would go by waking you up… then truckers doing there pretrip an honking the horns waking you up
Séjour de 1 nuit en avril 2024
Satff a répondu le 18 avr. 2024
Really sorry to hear I hope the next time you stay with us you'll have a better stay. Thank you.

6/10 – Acceptable

Joanne

Voyage en famille, Voyage d’affaires
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Needs repairs
Séjour de 1 nuit en avril 2024
Staff a répondu le 18 avr. 2024
Thank you for your feedback.

2/10 – Terrible

Josh

Séjour de 1 nuit en avril 2024
Staff a répondu le 5 mai 2024
Sorry that you gave us such a low rating. Please email us at hopeinnandsuitesgmail.com if there's any feedback you'd like to give us. We'd love a second chance. Thank you

10/10 – Excellent

Anne

Points forts : Service et personnel
Séjour de 1 nuit en mars 2024
staff a répondu le 23 mars 2024
Thank you for your feedback.

8/10 – Bien

Erika

Voyage de couple
Points forts : Propreté, service et personnel
Very friendly staff. Room had everything we needed.
Séjour de 1 nuit en mars 2024
staff a répondu le 19 mars 2024
Thank you so much for the feedback.

4/10 – Médiocre

christina

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
Room was clean, needs updating the issue was the strong mildew/mold smell in the room
staff a répondu le 19 mars 2024
we are renovating the motel soon. i hope next time you better experience next time . Thank you.

4/10 – Médiocre

Laurel

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Not impressed with the quality. Sagging mattress, worn carpet, dated decor. Would not go back.
Séjour de 1 nuit en février 2024
staff a répondu le 22 févr. 2024
Sorry to hear that we will fix it as soon as possible.

8/10 – Bien

brent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Bed was hard
Séjour de 1 nuit en janvier 2024
staff a répondu le 27 janv. 2024
Thank you for the feedback.

6/10 – Acceptable

Jason

Séjour de 5 nuits en janvier 2024
staff a répondu le 27 janv. 2024
Thank you for the feedback.

10/10 – Excellent

edward

Séjour de 1 nuit en janvier 2024
staff a répondu le 27 janv. 2024
Thank you for the feedback.

4/10 – Médiocre

Shawn

Séjour de 1 nuit en décembre 2023
staff a répondu le 27 janv. 2024
Thank you for the feedback.

6/10 – Acceptable

Lawrence, Ste Anne

Voyage de couple
Points forts : Propreté, service et personnel
Good location, parking, easy access to room, staff friendly. Room in need a new carpet (s), no shower curtain in bath. Bedside lamp did not work.
Séjour de 1 nuit en décembre 2023
staff a répondu le 27 janv. 2024
we are really sorry for the inconvenience. we will work on that and i hope you have better experience when you stay with us. Thank you.

2/10 – Terrible

philippe

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Need some major investment
Séjour de 1 nuit en décembre 2023
staff a répondu le 27 janv. 2024
we are renovating our motel. i hope when you stay here next, have better experience. Thank you for the feedback.

10/10 – Excellent

Zach

Séjour de 1 nuit en novembre 2023
staff a répondu le 27 janv. 2024
Thank you for the feedback.

4/10 – Médiocre

Laura

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Very unclean and dirty :((
It was our second time staying. Sent an email to the hotel advising concerns. To be told they are renovating etc. didn’t excuse the fact that the room was beyond unsatisfactory for a guest to stay in. We will not be staying here again…..
Séjour de 1 nuit en novembre 2023
staff a répondu le 4 déc. 2023
We are really sorry that you had bad experience this time. We appreciate your feedback. We will work on the mistakes to make your experience better next time. Thank you.

6/10 – Acceptable

Stacey

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Old
Séjour de 1 nuit en novembre 2023
Staff a répondu le 7 nov. 2023
We are renovating the motel, doing so many changes. we hope you have better experience next time. Thank you.

8/10 – Bien

Curtis

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : Confort de la chambre
It’s Hope. Don’t expect much.
Sounds like there’s zero sound proofing. Stay upstairs if possible but still hearing conversations and showers from the neighbour. Front desk is very helpful and accommodating.
Séjour de 3 nuits en novembre 2023
Staff a répondu le 7 nov. 2023
we are renovating the motel. we hope you have better experience when you stay at our motel. Thanks for the feedback.

8/10 – Bien

Sean

Voyage en famille
Definitely worth the stay last minute.
Séjour de 1 nuit en novembre 2023
Staff a répondu le 7 nov. 2023
Good to hear that. Thanks for the feedback,

8/10 – Bien

Inger

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Was convenient for my trip Clean Good wifi for my meeting Comfortable bed!
Séjour de 1 nuit en octobre 2023
Staff a répondu le 29 oct. 2023
Good to hear that. Thanks for the feedback.

8/10 – Bien

Kim

Séjour de 1 nuit en octobre 2023
staff a répondu le 18 nov. 2023
Thank you for the feedback.

8/10 – Bien

Virginia

Voyage de couple
Points forts : Propreté, service et personnel
more pillows please tissues
Séjour de 1 nuit en octobre 2023
Staff a répondu le 25 oct. 2023
We will make sure that we have them next time. Thank you for the feed back.

10/10 – Excellent

Italia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
staff a répondu le 24 oct. 2023
Thanks for the feedback.

10/10 – Excellent

Ted

Points forts : Propreté, service et personnel
A great stop along the way during a long trip. Nothing overly fancy, but the right place at the right time. I will be back.
Séjour de 1 nuit en octobre 2023
Staff a répondu le 20 oct. 2023
Great to hear that. We hope we see you soon. Thanks for the feedback.

10/10 – Excellent

LaDonna

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was clean and great staff.
Séjour de 1 nuit en octobre 2023
Staff a répondu le 16 oct. 2023
Thank you for the feedback.

10/10 – Excellent

Christopher

Séjour de 2 nuits en octobre 2023
Staff a répondu le 16 oct. 2023
Thanks for the feedback.

8/10 – Bien

Rena

Voyage de couple
Points forts : Propreté, service et personnel
We were on our way to a concert in Vancouver and they let us get our hotel key on our way bye early which was very convenient for us, the staff was super friendly and helpful. There was no breakfast and the main hotel could use a renovation but the room was clean and very comfortable sleep. Was nice and quiet and we fell asleep fast. There was a refrigerator in the room and that was convenient for us since we were coming from grande cache, AB.
Séjour de 1 nuit en octobre 2023
Staff a répondu le 14 oct. 2023
Good to hear that you enjoyed the stay. Thanks for the feedback.

6/10 – Acceptable

Elmer

Voyage en famille
Well this hotel wasn’t like the pictures that it had on the internet, we did check in late and the staff was friendly but the room was very old and bathroom was small, noisy area sounded like someone was banging doors or trying to break into a vehicle. The room was warm and dry and no insects so i guess really all we were doing was sleeping there but next time I’m going to a newer place for the price it wasn’t worth it
Séjour de 1 nuit en octobre 2023
Staff a répondu le 8 oct. 2023
sorry to hear that. We are renovating the motel. I hope you have better experience when you stay with us next time. Thank you.

10/10 – Excellent

Mohammed K

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was very helpful and friendly.
Séjour de 4 nuits en août 2023
staff a répondu le 8 oct. 2023
Good to hear that. Thanks for the feedback.

10/10 – Excellent

Ruth

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Close to good food, parking right in front of your door and easy to find
Séjour de 1 nuit en septembre 2023
Staff a répondu le 30 sept. 2023
Thank you for your feedback.

4/10 – Médiocre

Linda

Voyage en famille
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
While the room was clean, it was shabby, eg stained carpet, rickety old table and chairs, certainly not what we expected at the price we paid.
Séjour de 1 nuit en septembre 2023
staff a répondu le 26 sept. 2023
sorry about that. We are renovating the motel, i hope next time you have better experience. Thank you.

4/10 – Médiocre

Leroy

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The floor was dirty, even a cigarette but. Coffee pot not clean. Tv screen also not clean. The bed and bedding were good.
Séjour de 1 nuit en septembre 2023
staff a répondu le 23 sept. 2023
Sorry to hear that. we will talk to our staff about this and i hope you have better experience next time you stay with us. Thank you.

2/10 – Terrible

Katherine

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The coffee maker didnt work, there was old dried up cigarette butts by the bed. There was 2 throw rugs over a stain on the carpet. The only thing that is updated is the linen
Séjour de 1 nuit en septembre 2023
Front Desk clerk a répondu le 23 sept. 2023
Sorry to hear that. we will talk to our staff about this and i hope you have better experience next time you stay with us. Thank you.

4/10 – Médiocre

weiquan

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en août 2023
Staff a répondu le 17 sept. 2023
Sorry to hear. I hope you'll have a better stay with us next time.

4/10 – Médiocre

Lisa

Voyage en famille
Points faibles : Service et personnel, commodités
Staff double rented the room and we had an intruder with a key trying to enter room late at night. When I contacted them a few days later they apologized for the error.
Séjour de 1 nuit en septembre 2023
Staff a répondu le 17 sept. 2023
Sorry to hear, as per our phone call we are truly sorry about the glitch in the system. This has never happened before and it will never happen again. I hope you'll have a better experience next time.

6/10 – Acceptable

Jennifer

Voyage de couple
Points forts : Service et personnel
The bed this time was terrible it wasnt on a proper foundation or something, had a terrible sleep
Séjour de 3 nuits en septembre 2023
Staff a répondu le 10 sept. 2023
Sorry to hear, I hope the next time you stay with us you'll be much more satisfied. Thank you!

8/10 – Bien

Murrough

Séjour de 1 nuit en septembre 2023
Staff a répondu le 10 sept. 2023
Thank you!

10/10 – Excellent

Audrey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed
Séjour de 1 nuit en septembre 2023
Staff a répondu le 10 sept. 2023
Thank you so much!

4/10 – Médiocre

Norman

Points forts : Propreté
Points faibles : État et installations de l’hébergement
Basic accommodation in an expensive market. Looks like the owners are trying to bring it up to scratch but have a lot to do. Only one wash cloth and towel for two people, no facial tissues, and a missing fire alarm.
Séjour de 1 nuit en août 2023
Staff a répondu le 8 sept. 2023
Sorry to hear, we are renovating our motel right now and I hope the next time you stay with us you'll be much more satisfied. Thank you for your feedback.

8/10 – Bien

eleanor

Points forts : Propreté, service et personnel
I happened to get a not so nice room, because I didn’t know the room I reserved was upstairs, no elevator, and I am mobility challenged. The one I was able to get had another challenging entrance, the carpet really needed to be replaced. But the staff was so friendly and helpful, the room super clean, the bed comfy. Just be sure to ask for ground floor if you can’t do stairs, and it is a budget-friendly stay.
Séjour de 4 nuits en août 2023
Staff a répondu le 5 sept. 2023
Sorry to hear, we are renovating all of our rooms at the moment. Hopefully the next time you stay with us you'll be much more satisfied. Thank you for the feedback!

10/10 – Excellent

Work

Séjour de 2 nuits en septembre 2023
Hararjun a répondu le 5 sept. 2023
Thank you so much!

4/10 – Médiocre

Norman

Séjour de 1 nuit en août 2023
staff a répondu le 23 sept. 2023
I hope you have better experience next time you stay with us. Thank you.