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Countryside Inn – Avis

2 out of 5
Countryside Inn
8105 IL-127, Hillsboro, IL

Avis

5,6
Note de 10 – Excellent, d’après 4 avis sur 31." "
Note de 8 – Bien, d’après 6 avis sur 31." "
Note de 6 – Acceptable, d’après 8 avis sur 31." "
Note de 4 – Médiocre, d’après 4 avis sur 31." "
Note de 2 – Terrible, d’après 9 avis sur 31." "

7,0/10

Propreté

6,4/10

Service et personnel

5,6/10

Commodités

5,8/10

État et installations de l’hébergement

5,8/10

Écoresponsabilité

Avis

2/10 – Terrible

William

Séjour de 1 nuit en avril 2024

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2023

6/10 – Acceptable

ashley

Voyage en famille
Points forts : Propreté
Séjour de 1 nuit en décembre 2022

2/10 – Terrible

Amy

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is outdated and in disrepair. There are zero amenities, it’s just a place to sleep. Still waiting for my $50 security deposit to be credited back.
Séjour de 1 nuit en octobre 2022

10/10 – Excellent

Alex

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was as expected. No issues or complaints. Much better than other places I have stayed for the same price or more.
Séjour de 2 nuits en septembre 2022

6/10 – Acceptable

Wyatt

Points forts : Propreté, commodités
Séjour de 2 nuits en août 2022

8/10 – Bien

Christina

Points forts : Propreté, confort de la chambre
Snow storm and was helpful just not very friendly
Séjour de 1 nuit en février 2022

4/10 – Médiocre

Brandi

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Owner was very nosey. Kept asking about visitors. Made me wait outside while she checked the room after my stay. Weird
Séjour de 1 nuit en octobre 2021

4/10 – Médiocre

Kenneth

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We booked the room because we had a wedding in that town but we only used it to change our clothes in. The wedding broke up early and since we didn’t care for the looks of the hotel (it needed alot tlc) we just went back a check out and drove home.
Séjour de 1 nuit en septembre 2021
management a répondu le 24 sept. 2021
sorry but we did not said to you for check out at night. you choose to check out and go home . I m sorry. Management

2/10 – Terrible

Erika

Voyage en famille
Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Computers were down. Waited in line an hour to check in. Got to room found maintenance man in room watching TV laying on couch. Room 423. A/C in room did not work. Remained 80° in room. No one availble to fix. Fire alarm at 2:30AM which everyone had to evacuate using stairs. Stairs clogged with people, security man running around on balcony yelling for everyone to evacuate. 10 flights of steps to get out, waited outside half hour, returned to climb 10 flights back up as elevators were packed with everyone returning to rooms. Staff was friendly & patient considering all circumstances but it was the worst hotel experience I've ever had. Regret coming.
Séjour de 1 nuit en septembre 2021
management a répondu le 8 sept. 2021
sorry ,but we do not have 4th floor, thank you

8/10 – Bien

Matt

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juillet 2021

2/10 – Terrible

Rolando

Voyage d’affaires
Points faibles : Service et personnel
Worst hotel I’ve been in
Wouldn’t stay here again. They charged me extra and then said they were going to return it and never did Room had no AC
Séjour de 2 nuits en mai 2021

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, service et personnel
It was fine. Nice staff.
Séjour de 1 nuit en juin 2021

2/10 – Terrible

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
We had a difficult time finding anyone as the office was locked. We called on the exterior phone and finally roused someone after some time. We looked at the rooms but the building was so moldy and smelled so horrible that we didn’t stay. We canceled and went elsewhere.
Séjour de 1 nuit en juin 2021

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Commodités
The room was clean
Séjour de 2 nuits en mai 2021

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en avril 2021
management a répondu le 6 avr. 2021
thanks for the review . and we look forward to see you again.

2/10 – Terrible

Voyageur vérifié

Voyage de couple
Points faibles : Service et personnel
She was okay to understand staff but they were very leery and acted very skittish
Séjour de 1 nuit en décembre 2020

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2020
management a répondu le 10 déc. 2020
thanks for staying at our property .if u have any question u can explain when u come next time i will try to resolve that problem and satisfied your stay.but thank again for your review .

8/10 – Bien

Malynn, Pocahontas Arkansas

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was nice and clean but we did have a Tv guide or HBO guide too
Séjour de 1 nuit en septembre 2020
manager a répondu le 1 oct. 2020
thank you for staying and good review ,we look forward to see you again

6/10 – Acceptable

Timothy

Voyage d’affaires
Points forts : Service et personnel
Really nice people
Séjour de 2 nuits en août 2020
manager a répondu le 1 oct. 2020
thank you for staying and good review and we look forward to see you again.

10/10 – Excellent

Mike, Chicago

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quaint little place. Well maintained and the staff were very polite and helpful.
Séjour de 1 nuit en juillet 2020

2/10 – Terrible

Voyageur vérifié

Séjour de 1 nuit en décembre 2019

8/10 – Bien

Mark

Points forts : Propreté, service et personnel et confort de la chambre.
Worked out well for us. Clean showers and bathroom, great blackout curtains for sleeping in in morning. Because bed slept well
Séjour de 2 nuits en octobre 2019
manager a répondu le 6 nov. 2019
thanks for your stay and review and enjoy your stay.

2/10 – Terrible

Voyageur vérifié

Voyage en famille, Voyage avec des animaux de compagnie
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
When we got there i was booked for 67 a night, but when i got my receipt to pay it was 93 dollars. They tried charging me a pet fee without telling me even though they were pet friendly... not to mention they made me change rooms because of my pets. I didnt stay, they said they gave me a refund but thats not true. Con artists for sure.
Séjour de 1 nuit en août 2019
manager a répondu le 3 janv. 2020
Hi dear, Please send me your check in date and name and how did you pay and receipt copy so i will check on my record and if you did not stay we never charge so please provide all proof and incase we have to change the room because if you make a reservation and did not mention the pet then reg rate show in reservation but if u have a pet you have to mention in reservation then it add to price .pet friendley that means we allow pet in our facility but we do charge for the pet fee.you have to read all information at the time when u make a reservation also we have certain room for pet may be thats why we have to change your room .we donot allow pet in all room sorry for inconvience but send me all information along with your phone no so i can give you right answer.

2/10 – Terrible

Serena

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Terrible odor in room
The room had a very bad odor I assumed it was coming from the carpet. I spoke with the clerk and she said the carpet was just changed 2 weeks earlier. The odor was so unbearable that we checked out after 3 1/2 hrs. The room is so dated and in need of a complete remodel. This was the only hotel in their small town so we just drove home. Money wasted
Séjour de 1 nuit en juillet 2019
manager a répondu le 3 janv. 2020
Hi dear, I am so sorry but you are check in for few hours because u are visiting corection center and you check out early not for carpet and carpet is brand new no body complain only u are first one but nothing i can do and if thing is unbreathable and very bed why did u stay if you come right away to the front desk and tell us you are not satisfied with the room i will give it to you refund but after you stay and then right a bed review thats not right nothing we can do because you use our room i m so sorry.

8/10 – Bien

Alan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mai 2019

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2019

6/10 – Acceptable

Daniel

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Updates needed!
The staff and cleanliness was good. The building is run down and very dated.
Séjour de 1 nuit en avril 2019
neela a répondu le 4 mai 2019
thanks for your review and sorry for getting back to you late.we are process in improving the building last year that's why you see all paint chips out because crew is ready for paint and they did power wash and take off all old paint so the new paint sticks good but after power wash weather suddenly change so they cannot finish the paint so we are waiting to get good warm weather and finish the project. sorry for that.

10/10 – Excellent

Samuel

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We didn't spend alot of time in the room. What we did spend in was nice also clean . The service lady was very nice. We would stay there again.
Séjour de 1 nuit en avril 2019
neela a répondu le 4 mai 2019
thank you so much you can well come again any time

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe
Points forts : Service et personnel
Its hasnt been updated in quite some time , but the room was clean, make sure to say hi to Carl
Séjour de 1 nuit en avril 2019
neela a répondu le 6 mai 2019
please tell me your name and date of ck in and who is carl please explain me so I can tell carl hi for you . and we are still doing some updating procedure. we r waiting for good warm weather because last year we hire the crew but they did half work and weather change so they stop .sorry for that.