Literie de qualité, couette en duvet, lit avec matelas à plateau-coussin

Podollan Inn & Spa Grande Prairie – Avis

3.5 out of 5
Podollan Inn & Spa Grande Prairie
10612 - 99th Avenue, Grande Prairie, AB

Avis

8,4

Très bien

Note de 10 – Excellent, d’après 911 avis sur 1836." "
Note de 8 – Bien, d’après 531 avis sur 1836." "
Note de 6 – Acceptable, d’après 220 avis sur 1836." "
Note de 4 – Médiocre, d’après 108 avis sur 1836." "
Note de 2 – Terrible, d’après 66 avis sur 1836." "

8,6/10

Propreté

8,8/10

Service et personnel

8,2/10

Commodités

8,0/10

État et installations de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Marc-andré

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bien
Séjour de 1 nuit en février 2024
Harry Singh a répondu le 12 févr. 2024
Thank you for your perfect rating! We're thrilled that you had an excellent experience during your stay at Podollan Inn & Spa. We look forward to welcoming you back for another wonderful stay in the future!

10/10 – Excellent

Marc-andré

Séjour de 1 nuit en janvier 2024
Harry a répondu le 20 mars 2024
Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay with us. We look forward to welcoming you back to Podollan Inn & Spa in the future!

8/10 – Bien

Simon

Séjour de 1 nuit en juillet 2023
Harry Singh a répondu le 23 août 2023
Thank you for taking the time to rate your recent stay at Podollan Inn & Spa in Grande Prairie. We're delighted to see that you had a positive experience during your stay. We're grateful for your support and hope to have the pleasure of welcoming you back for an even better stay in the future.

10/10 – Excellent

Larouche,

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très pratique comme endroit pour une nuit.
Séjour de 1 nuit en juin 2023
Staffi a répondu le 5 juill. 2023
Thank you for choosing Podollan Inn & Spa. We are delighted to see that your recent experience at our property was up to your expectations. We hope to see you again in the near future!

4/10 – Médiocre

Samuel

Séjour de 1 nuit en avril 2023
Staffi a répondu le 25 avr. 2023
Thank you for choosing Podollan Inn & Spa. Please accept our most sincere apologies for the subpar experience. We hope to have another opportunity to provide you with the great experience that Podollan Inn & Spa is known for!

10/10 – Excellent

André

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
LE PERSONEL EST TRÈS GENTILS ET ATTENTIONNÉ
Séjour de 1 nuit en septembre 2022
Harry Singh a répondu le 20 sept. 2022
Merci d'avoir choisi Podollan Inn & Spa. Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires!

8/10 – Bien

Manon

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
L
Séjour de 1 nuit en août 2022
Guest Services a répondu le 11 août 2022
Thank you for choosing Podollan Inn & Spa, Grande Prairie. It is a delight to see that you have a comfortable stay, and we were able to live up to your expectations. We appreciate you taking the time to let us know about the experience on your recent visit at our hotel. We hope to see you again soon.

10/10 – Excellent

Martin

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2021
Harry Singh a répondu le 26 août 2021
Thank you for choosing Podollan Inn & Spa. We are delighted to see that your recent visit at our property was up to your expectations. We hope to see you again in the near future.

8/10 – Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons beaucoup apprécié la grande salle de bain avec douche ainsi que la propreté des lieux. Le déjeuner inclus qui est offert au restaurant est très bon. L'aspect que nous avons le moins aimé est que la chambre était sombre et on ne pouvait ouvrir les stores qui étaient brisés.
Séjour de 1 nuit en juillet 2021
Harry Singh a répondu le 12 juill. 2021
Thank you for choosing Podollan Inn & Spa. We are delighted to see that our bathroom layout, guest room cleanliness and breakfast selection were up to your expectations. Your feedback regarding the guest room lighting has been addressed with our executive team. We hope to see you again in the near future.

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great staff. Comfortable and relaxing
Séjour de 1 nuit en mai 2024

8/10 – Bien

marlon

Voyage en famille, Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
has a nice chair
Séjour de 1 nuit en mai 2024

8/10 – Bien

Clayton

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Scott

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very quick and easy check in. Hotel was able to help me with my mobility concerns which was amazing! One constructive note, the number plates on the doors are quite dull and hard to see in the hallway lights. Besides that my original two days turned into four I had such a great relaxing stay!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Jane, Dawson creek

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good restaurant. Accessible. Easy parking.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Gerard

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was clean and quiet, and it was convenient for shopping.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Tim

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Sachin

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent hotel for the stay with restaurant on main floor. Friendly staff and comfortable beds and washroom.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Dawn, Medicine Hat

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
On the most part it is as classy top notch property with very good rates. They were accommodating with us checking in early since my husband had a 3:00 business meeting he had to get ready for. The “breakfast included” in the reservation was not clear and I did not have the patience this morning to investigate further. The room only had mini blinds so the outside lights and early morning sun shone into our room.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Lauchlin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is an older property, but well kept and clean. Staff were very nice and professional.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Elaine

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Murray

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Stayed for one night, was quiet, room was great and clean. Bed was good, bathroom was large.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Tyler

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great!
Séjour de 2 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for choosing Podollan Inn & Spa. We're thrilled to hear that you had a great experience during your stay! We look forward to welcoming you back again soon!

8/10 – Bien

Christine

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Liked mostly everything only thing is room as are really dark and it is hard to see especially when making coffee
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. We'll take note of your comment about the room lighting and see if there are adjustments we can make to improve visibility, especially in areas like the coffee-making area. We appreciate your insight, and we hope to welcome you back for another enjoyable stay in the future!

10/10 – Excellent

Brent

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Room was perfetc
Séjour de 10 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your wonderful feedback! We're delighted to hear that your room was perfect. If there's anything else we can do to make your future stays even better, please let us know. We look forward to welcoming you back soon!

10/10 – Excellent

Darrel, Yellowknife

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Quiet and clean and friendly staff
Séjour de 3 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel quiet and clean, and that our staff were friendly. We look forward to welcoming you back for another enjoyable stay!

6/10 – Acceptable

Dean

Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
Nice restaurant. I could hear a lot of road noise from the nearby street
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We're glad to hear that you enjoyed our restaurant. We apologize for the inconvenience caused by the road noise, we assure you that your feedback has been addressed with our maintenance department to investigate and correct this issue for all of our future guests. We hope to have the opportunity to welcome you back for a more peaceful experience in the future.

2/10 – Terrible

Laurie

Voyage d’affaires
Points faibles : État et installations de l’hébergement
I went to close the blinds and they fell on me. Left a mark on my arm. The next morning. there was no hot water. When I checked out I was told a manager would call me. I waited until Tuesday until I called. I left a message and I still haven’t gotten a call . I had been using this hotel to stay at for when I came to Grande Prairie for meetings. I am local to the Peace Country and I am extremely disappointed
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Vanessa

Voyage de couple
Points forts : Service et personnel, commodités
Bathrooms were very dark. Could have more decor added to the rooms, also had a burnt out light bulb. Staff were friendly. Had breakfast included which was fantastic.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We're glad to hear that you found our staff friendly and enjoyed the included breakfast. We apologize for the issues with the lighting and the need for more decor in the rooms. Your comments will be taken into consideration as we work to improve our guest experience. We appreciate your input and hope to welcome you back for an even better stay in the future.

10/10 – Excellent

Arthur

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Our only dislike is that the rooms are most definitely not sound proof.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for choosing Podollan Inn & Spa! We apologize for any inconvenience caused by the lack of soundproofing in the rooms, your feedback has been addressed with our maintenance department to investigate and correct this issue for all of our future guests. We're glad you enjoyed your stay overall, and we look forward to welcoming you back again soon!

8/10 – Bien

Nancy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your rating! We're glad to hear that you had a positive experience overall. We appreciate your feedback and look forward to welcoming you back soon!

10/10 – Excellent

Ray

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is clean, staff is friends and a good breakfast, but the bathroom had very poor lighting and not enough light period.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your positive feedback! We're glad to hear that you found the hotel clean, enjoyed the friendly staff, and had a good breakfast. We apologize for the poor lighting in the bathroom and will work on improving this aspect. Your comments are valuable to us, and we appreciate your input. We look forward to welcoming you back for an even better stay in the future!

4/10 – Médiocre

Craig

Voyage d’affaires
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Rooms had very little lighting, coffee pot in a drawer. very dated decor. Ribs were fantastic
Séjour de 3 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We apologize for the issues you encountered with the lighting and decor in the rooms, as well as the inconvenient placement of the coffee pot. We're glad to hear that you enjoyed the ribs at our restaurant. Your comments will be taken into consideration as we strive to improve our facilities and services. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.

10/10 – Excellent

Jaclyn

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfortable rooms.
Séjour de 6 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back again soon!

10/10 – Excellent

Audrey

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean and quiet. Restaurant was excellent.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Jonathan

Points forts : Propreté, service et personnel
Séjour de 2 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your rating! We're glad to hear that you had a positive experience overall. We appreciate your feedback and look forward to welcoming you back soon!

6/10 – Acceptable

Mark

Voyage d’affaires
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Property is in poor condition.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We apologize for the condition of the property during your stay. Your comments are important to us, and we will address these issues with our maintenance team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.

6/10 – Acceptable

Brian

Voyage d’affaires
Points forts : Propreté, service et personnel
Room was average to low-average in terms of age and condition of furnishings throughout. From the cabinets to the side chair to the bathroom. All was dated and showed its age. Clean, yes. Comfortable bed, sure. But the property needs an update.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We're glad to hear that you found the room clean and the bed comfortable, but we apologize for the dated condition of the furnishings. Your comments are valuable to us, and we'll certainly take them into consideration as we plan for future updates and renovations to improve our property. We appreciate your input and hope to provide you with a more updated and comfortable experience in the future.

10/10 – Excellent

Jessica

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Thank you for the service
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back again soon!

8/10 – Bien

Dean

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel, but the food prices are high
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback and kind words about our hotel. We appreciate your input regarding the food prices and will take it into consideration. We strive to provide the best possible experience for our guests, and your comments help us improve. We hope to welcome you back soon!

6/10 – Acceptable

Robert

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
The staff is friendly and very helpful. The restaurant has excellent service and food. The overall atmosphere is very dark. The rooms are dark. A few lightbulbs would certainly help. The venetian blind in our room did not work. The door opener cover fell off each time we touched it with our door card. The hotel is suffering from lack of maintenance.
Séjour de 3 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We're glad to hear that you found our staff friendly and helpful, and that you enjoyed the restaurant's service and food. We apologize for the issues you encountered with the lighting, blinds, and door opener cover. Your comments will be shared with our maintenance team to address these problems promptly. We appreciate your input and hope to improve our facilities for a better experience in the future.

10/10 – Excellent

Corbin

Séjour de 5 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back again soon!

6/10 – Acceptable

James

Voyage de couple
Points forts : Propreté, service et personnel
Great staff, comfortable beds, very good restaurant. Facility is showing it's age with worn hallway carpets, poor lighting in our room 242.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we will review the issues you mentioned to improve our service. We apologize for any inconvenience you faced and hope you'll reconsider giving us another chance in the future. Thank you for bringing this to our attention.

10/10 – Excellent

Gerry

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The price is very good for what you get.Bedwas amazing for comfort. Breakfast is great,free.very easy to find.close to the freeway.no hot tub or pool.they have a spa center,to pamper urself.
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your positive feedback! We're delighted to hear that you found the bed comfortable, enjoyed the complimentary breakfast, and appreciated our convenient location. While we don't have a hot tub or pool, we're glad you made use of our spa center for some pampering. We look forward to welcoming you back for another enjoyable stay!

6/10 – Acceptable

Robert

Voyage d’affaires
Points forts : Service et personnel, commodités
Given that is a VIP hotel for Expedia, I was disappointed in the service. I will not return
Séjour de 3 nuits en mai 2024
Harry a répondu le 21 mai 2024
We're sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you faced and hope you'll reconsider giving us another chance in the future. Thank you for bringing this to our attention.

10/10 – Excellent

BERNICE

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Will definitely return
Séjour de 5 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience. We look forward to welcoming you back again soon!

8/10 – Bien

Daniel

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 2 nuits en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your rating! We're glad to hear that you had a positive experience overall. We appreciate your feedback and look forward to welcoming you back soon!

10/10 – Excellent

John

Voyage en famille, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice for the price the king bed and reclining chair in the room made it almost feel like home I don't even have a king bed at home
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the king bed and reclining chair, making your stay feel almost like home. It's great to know that you found value in your experience with us. We look forward to welcoming you back for another comfortable stay in the future!

8/10 – Bien

Larry

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
..
Séjour de 1 nuit en mars 2024
Harry a répondu le 21 mai 2024
Thank you for your rating! We're glad to hear that you had a positive experience overall. We appreciate your feedback and look forward to welcoming you back soon!

8/10 – Bien

Justin

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is located in a semi commercial/industrial part of town. Some questionable folks wondering around the parking lot.
Séjour de 1 nuit en avril 2024
Harry a répondu le 21 mai 2024
Thank you for your feedback. We're glad to hear you had a positive experience overall. We apologize for any discomfort caused by the surroundings. Your safety and comfort are important to us, and we will take your comments into consideration to improve our security measures. We hope to welcome you back for an even better stay in the future.

4/10 – Médiocre

Hannah

Voyage d’affaires
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Got to the hotel around 5:30, the front desk radio called the cleaning team who said the room was finished being cleaned. When I got up the house keeper was still in it, took another 20 minutes to finish the room while I waited in the hall. The AC in the room was not working so it was very warm the whole night!
Séjour de 1 nuit en mai 2024
Harry a répondu le 21 mai 2024
Thankyou for choosing Podollan Inn & Spa. We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that your room wasn't ready upon arrival and that the AC was not functioning properly. Your feedback is valuable, and we will address these issues with our maintenance team to ensure they do not happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.