Thank you Paulina for taking the time to share your feedback with us. We are delighted to hear that you found our property to be clean and enjoyed your overall experience. Your comments regarding the age of our amenities and linens are duly noted, and we appreciate your honesty. We constantly strive to improve and enhance our facilities, and your input will certainly aid us in our efforts to provide an even better guest experience in the future. We hope to have the opportunity to welcome you back again soon for another enjoyable stay.

Thank you for taking the time to share your feedback on your recent stay at The Tides. We're pleased to hear that you appreciated our prime location and found our communication to be excellent upon your arrival and departure.We apologize for any discomfort you experienced with the mattresses in both Queen beds. Rest assured, we take your comments seriously and will address this issue promptly to ensure the comfort of our guests.It's great to know that you found our condo well-equipped with all the necessary amenities for a comfortable stay.We regret the inconvenience caused by the broken heater in the pool at our building. We understand how important it is to have access to such facilities, and we're sorry that it was not available during your visit. We will work diligently to rectify this issue as soon as possible.Regarding the parking situation, we understand that it can be frustrating when spaces are limited, especially during peak times. We will explore potential solutions to alleviate this issue and enhance the overall guest experience.Your feedback is invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay. If there's anything further we can assist you with, please don't hesitate to reach out.

Thank you so much for taking the time to share your feedback with us. We are delighted to hear about your excellent stay and your kind words regarding our clean and welcoming environment.We're particularly pleased to hear that Christian provided you with timely assistance during your stay. Our team takes pride in delivering exceptional service, and we'll make sure to pass along your commendation to him.Maintaining a clean pool and providing easy beach access are top priorities for us, and we're thrilled that you enjoyed these amenities during your visit.Your appreciation means a lot to us, and we look forward to welcoming you back for another outstanding experience in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.Once again, thank you for choosing us for your stay, and we hope to have the pleasure of hosting you again soon.

Thank you Dulce for taking the time to share your experience with us! We are delighted to hear that your check-in and check-out process went smoothly and that you enjoyed the great amenities we offer. Our team takes pride in providing a clean and safe environment for our guests to enjoy. We look forward to welcoming you back next year and providing you with another wonderful stay!

Thank you Jennifer for taking the time to share your experience with us. We are glad to hear that you were happy with the property and that our staff was able to assist you with any confusion during check-in. We appreciate your feedback regarding the lack of a hot tub and the missing mirror in the main bathroom. We will take note of these concerns and use them to improve our offerings for future guests. We apologize for any inconvenience caused by our office hours and the parking refund issue, and we will work to find ways to make our services more accessible to guests with different schedules. Overall, we are pleased to hear that you had a great trip and we hope to have the opportunity to welcome you back in the future.

Thank you Jesse for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations. We apologize for any confusion regarding the bedding arrangements and the pool hours, and we will take steps to ensure that our listing is clear and accurate. We are also sorry to hear about the maintenance issues you experienced during your stay. We take these matters seriously, and we have addressed the mold and the HVAC noise. Regarding the patio door, we regret that the repair attempt did not go as planned, and we have replaced the door entirely. We appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future

Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our place clean and that the gentleman in charge of your stay was respectful and informative. We appreciate your constructive criticism regarding the instructions and pool maintenance.We apologize for any inconvenience caused by the complexity of the instructions and the timing of their delivery. We will take your feedback into consideration and make the necessary improvements to ensure a smoother and more seamless experience for our guests.Regarding the pool, we apologize for any inconvenience caused by the cloudy water and the gutter not draining constantly. We have already addressed this issue with our maintenance team to ensure that it is resolved promptly and that the pool is well-maintained daily.Once again, thank you for your valuable feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Thank you June for taking the time to provide feedback on your recent stay. We apologize for any inconvenience caused by the dated condo, old bathtub, bugs on the bathroom floor, and mold issues you encountered. Our team strives to maintain a high level of cleanliness and upkeep, and we regret falling short of your expectations in this regard.Regarding the lack of hand towels and face cloths, we will make sure to address this issue with our housekeeping staff to ensure that our guests have access to all necessary amenities. We will also look into the noisy air conditioner and worn-out frying pan to see how we can improve in these areas.We appreciate your positive comments about our great location and friendly staff. We are glad that our parking attendant was able to assist you with checking in after hours.Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

Thank you Julia for your kind words and for choosing to stay with us. We are thrilled to hear that you had a relaxing vacation and enjoyed the beautiful condo and its perfect location. We look forward to welcoming you back in the future.

Hi Carla! Thank you for your kind words, we are very happy to hear that you have a great time at the condo. We will keep working to maintain the quality standards :)We look forward to welcoming you back another time!

We appreciate your comment Ruby, we are glad you had a nice stay and we look forward to seeing you again, have a nice day! Best regards

Thank you for taking the time to write this review Sergio! Although, we are so sorry to hear you felt that way about the management. We will definitely work on that point to improve our service in that particular area. We hope you will give us another chance to serve you better, you deserve it!

Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay. We will definitely take your comments into consideration as we work to improve our services and amenities.Regarding the food options, we will take your suggestion into account and see how we can improve it. As for the water shut off, we apologize for the lack of communication and any inconvenience it may have caused you. We will make sure to inform our guests in a more timely and efficient manner in the future.We also apologize for the lack of towels in your unit. We would have been happy to provide additional towels had we been made aware of the situation during your stay. Our team is always available to assist our guests and we encourage you to reach out to us during your stay if you need anything.Thank you again for your feedback and we hope to have the opportunity to better serve you in the future.

Thank you for all your suggestions and kind words. It will be a pleasure to welcome you again in the future!

Thank you for all your suggestions and kind words. It will be a pleasure to welcome you again in the future!

Gracias por sus amables palabras. Sera un placer volverlos a recibir en un futuro!

It will be a pleasure to welcome you again in the future!

Thank you for taking the time to share your experience with us. We apologize that your stay did not meet your expectations. We appreciate your feedback regarding the condition of the condo and we will make sure to address these issues with the owner to ensure they are properly addressed. We also apologize for the confusion during the check-in process and will work to improve this for future guests. We take your concerns regarding the amenities very seriously and we will ensure that our housekeeping team pays closer attention to these details. We are glad to hear that you enjoyed the pool and the beach. We hope to have the opportunity to welcome you back and provide a better experience in the future.

Gracias! Estaremos esperandolos nuevamente!

Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos complace saber que encontró nuestro departamento cómodo para su estadía.Sin embargo, lamentamos mucho escuchar que su descanso y relajación se vieron afectados por las obras en el departamento vecino. Entendemos que esto puede ser molesto y frustrante, y le pedimos disculpas por cualquier inconveniente que esto haya causado. Tomaremos medidas para asegurarnos de minimizar cualquier interrupción que pudiera haber en el futuro.Agradecemos su retroalimentación con respecto a nuestro proceso de check-in y check-out, y nos complace saber que todo fue perfecto.Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una experiencia más placentera en su próxima estadía.

Thank you for taking the time to share your feedback about your recent stay. We are pleased to hear that you enjoyed the amazing views from our rental units.We apologize for any discomfort you may have experienced with the beds. We understand that a good night's sleep is important and we will certainly review the quality of our bedding to ensure our guests' comfort.We also apologize for any confusion you may have experienced during check-in. We understand the importance of a smooth and easy check-in process and will review our procedures to ensure that our guests have a stress-free arrival experience.Thank you again for your feedback. We appreciate your business and hope to have the opportunity to serve you better in the future.

Thank you for taking the time to provide your feedback about your recent stay. We appreciate your comments and value your input.We apologize for any inconvenience caused by our parking policy. We understand the importance of convenient and affordable parking for our guests, and we will certainly take your feedback into consideration as we review our policies.If you have any further concerns or suggestions, please do not hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you again in the future.

Thank you for taking the time to write a review of your recent stay. We are happy to hear that you enjoyed your overall experience with us, particularly the pool and our on-site cafe.We apologize for any confusion or difficulty you may have experienced in accessing your room. We understand that this can be frustrating and will review our procedures to ensure that our guests have a seamless and easy check-in process.We appreciate your feedback regarding the location and the appearance of other properties in the area. We are always looking for ways to improve our services and facilities, and your comments will help us to identify areas for improvement.Once again, thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to serve you again in the future.

Thank you for taking the time to share your feedback with us. We appreciate your kind words about our location and apologize for any issues you experienced during your stay.We are sorry to hear that the unit you stayed in did not meet your expectations. We understand the importance of having a comfortable and clean space during your travels. We will certainly take your feedback into consideration as we work to improve the quality of our units.We appreciate your understanding that the condition of the unit may vary based on the owner. However, we will review our procedures to ensure that all units meet our standards and provide a comfortable and enjoyable experience for our guests.Once again, we apologize for any inconvenience you may have experienced and appreciate your feedback. We hope to have the opportunity to serve you better in the future.

Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the pool and proximity to the beach during your stay. We take pride in providing our guests with a comfortable and convenient experience.We appreciate your feedback regarding the limited activities and lack of nearby restaurants. We understand that this can be inconvenient and we will take this feedback into consideration as we aim to improve the overall guest experience.Regarding the check-out experience, we apologize for any inconvenience or discomfort caused by our staff. We strive to provide our guests with a seamless and stress-free check-out experience, and it appears we fell short in your case. We will review our procedures and make necessary improvements to ensure that our guests do not feel rushed or uncomfortable during their check-out process.Once again, thank you for choosing to stay with us and for taking the time to provide your feedback. We value your comments and will use them to improve our services for future guests. We hope to have the opportunity to serve you again in the future.

Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced during your stay.We are sorry to hear that the living room furniture and beds were uncomfortable. We will certainly take this feedback into consideration as we aim to improve the comfort and satisfaction of our guests.Regarding the lack of paper products, we apologize for any confusion or inconvenience. We typically provide a starter set of these items, and we apologize if they were not provided during your stay. We will review our procedures to ensure that this does not happen again.Regarding the laundry card, we apologize for any inconvenience you may have experienced. We understand how frustrating it can be to encounter issues when trying to do laundry. We will certainly review the process and make any necessary improvements.We are also sorry to hear that communication with our realty company was poor. We pride ourselves on our communication and professionalism, and we will be reviewing our processes to ensure that all guest interactions are handled with the utmost care and attention.Thank you again for your feedback. We take all reviews seriously and will use this as an opportunity to improve our services. We hope that you will give us another chance to provide you with a better experience in the future.

Thanks for taking the time for letting us know about all this issues sorry that you weren't satisfied , we are working on ceiling actually of all our units. We really appreciate your comment it help us to improve! Thanks again,

Thanks for taking the time to write this very carefully detail review. As you say we are trying really hard to give a good service for all our guest. We are taking all your comments into consideration. Thanks for staying with us.

Thank you for taking the time to share your experience with us. We apologize for the inconvenience and disappointment you experienced during your stay. We appreciate your feedback as it allows us to improve our services and enhance the guest experience.We are sorry that our check-in process and the condition of the room did not meet your expectations. Rest assured that we take this feedback seriously and will address the issues with our housekeeping and front desk team to ensure that these concerns are not repeated in the future.We are glad to hear that you enjoyed the pool area and fitness room. We are committed to providing our guests with quality amenities to enhance their stay.Once again, we apologize for any inconvenience and thank you for bringing these issues to our attention. We hope to have the opportunity to serve you better in the future.

Oi Adriana! Thanks for your review. We make a huge effort to create a great experience for the guests. We will take this comment into consideration to improve the cleaning of the air conditioners. Thank you, and hope you can visit us again soon!

Hi Alberto! Thanks for your review. We really appreciate it. Every day we make a huge effort to satisfy our guests, and we try really hard to make an unforgettable experience! We will be waiting for you another time! Thanks again for the time of reviewing our unit, and of course for being our guest.

George, Thank you very much for taking the time to review our property. So sorry to hear that you do not enjoy your stay with us. I am sorry to hear that you were disappointed with the cleaning service, and that for you the units are old. We actually are renewing all the units changing beds, matresses... so the guests get a proper acomodation. We sincerely hope you found accommodations which met your expectations for future trips. Thanks again for letting us know your opinion.