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Sheraton Suites Fort Lauderdale at Cypress Creek – Avis

3.5 out of 5
Sheraton Suites Fort Lauderdale at Cypress Creek
555 NW 62nd Street, Fort Lauderdale, FL

Avis

7,8

Bien

Note de 10 – Excellent, d’après 435 avis sur 999." "
Note de 8 – Bien, d’après 267 avis sur 999." "
Note de 6 – Acceptable, d’après 128 avis sur 999." "
Note de 4 – Médiocre, d’après 77 avis sur 999." "
Note de 2 – Terrible, d’après 92 avis sur 999." "

8,0/10

Propreté

8,2/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Dominique

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The property itself was fine; the room was large, comfortable and the hotel itself is lovely. Most of the staff is great and friendly, especially at the restaurant, but it's been hit and miss with some of the front desk staff. The hotel itself and room were clean.
Séjour de 1 nuit en avril 2024

8/10 – Bien

magdi sami

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Le service de nettoyage n’était pas très efficace et à trois ou quatre reprise on retournait vers 16hr et la chambre n’était faite et pas de serviette café et autres Le site est beau ,matelas confortable L’environnement est bruyant,traffic,sirène de police,train,etc… On aurait aimé avoir une réduction sur les déjeuners qui étaient à $20 par personne
Séjour de 10 nuits en janvier 2023
Annternett-Front Office Manager a répondu le 7 févr. 2023
Thank you for staying with us, we really appreciate your feedback.Ann Nixon Front Office Manager

6/10 – Acceptable

Adelbert

Points forts : Service et personnel, confort de la chambre
Une nuit pas plus; couteux!
Chambre propre mais la chaise, divan, etc, étaient très usés-ees et endommagés-ées! Le petit-déjeuner était bon, pas plus! L'edifice et son contenu était moyen ayant besoin d'une mise à jour dans son ensemble. Pour un soir pas plus; considérant le taux demandé par nuit. .
Séjour de 1 nuit en janvier 2023
Wendy Roberts - Front Office Supervisor a répondu le 5 févr. 2023
Good Evening Adelbert, thank you for your feedback, I have shared it with our Housekeeping and Engineering leadership teams. We will be starting the upgrades to our hotel shortly and I hope you will return for a visit should your travels bring you to our area again!

6/10 – Acceptable

Sylvie

Voyage de couple
Points forts : Commodités
Points faibles : Propreté
Emplacement intéressant. Service et propreté très moyen.
Brenda- Front Desk a répondu le 9 janv. 2023
Thank you for staying with us, we really appreciate your feedback.

10/10 – Excellent

Andre

Points forts : Propreté, service et personnel
Points faibles : Commodités
Séjour de 5 nuits en décembre 2022

10/10 – Excellent

Dan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
👍
Wendy, Front Desk Supervisor a répondu le 10 janv. 2023
Thanks for your review Dan!

6/10 – Acceptable

Maria

Voyage en famille
Points faibles : Service et personnel, état et installations de l’hébergement
Chambre propre mais besoin des rénovations (porte salle de bain en équilibré fragile,sur de raille ( bon systèmes mais ca l'air improvisé),porte vers le balcon difficiles a ouvrir. Service lourd, jamias assez des serviettes a la piscine.
Séjour de 10 nuits en décembre 2022
Brenda- Front Desk a répondu le 9 janv. 2023
Thank you for your feedback, we are hoping to have renovations complete by end of year.

8/10 – Bien

Alain

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Chambre fait seulement 2 fois en 11 jours et nous avons du le demander à plusieurs reprises. Personnels toujours courtois souriant.
Brenda- Front Desk a répondu le 9 janv. 2023
Thank you for your feedback, we are thrilled that you enjoyed your time. We hope to see you on future stay.

6/10 – Acceptable

Jordan

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
Vacances en famille
Hôtel près de la 95. Chambre correct, mais sans plus. Aurait besoin de rénovations. La salle de bain a été rénovée, mais à la va vite. Besoin de demander pour nettoyage et changement de serviettes. Beau séjour pour le prix payé, mais nous n’y reviendrions pas.
Séjour de 8 nuits en décembre 2022
Wendy, Front Desk Supervisor a répondu le 10 janv. 2023
Thanks for your review, Jordan. We do request that you contact the Front Desk if you need extra towels or would like your room to be cleaned. I hope you will visit us again should you return to Florida.

8/10 – Bien

Florian

Voyage en famille
Points forts : Confort de la chambre
Séjour de 5 nuits en août 2022
Edlyn Laurent Front Office Manager a répondu le 17 août 2022
Dear Florian, Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

10/10 – Excellent

richard

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons apprécier cet immense patiot ainsi que l'équipement de la suite. Piscine et salle de fitness un plus
Séjour de 1 nuit en août 2022
Edlyn Laurent Front Office Manager a répondu le 15 août 2022
Dear Richard, Thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

4/10 – Médiocre

VERONIQUE

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points faibles : Service et personnel
Séjour de 1 nuit en juillet 2022
Edlyn Laurent Front Office Manager a répondu le 31 juill. 2022
Dear Veronique, I am sorry we didn't provide the level of comfort on this stay that you are accustomed to from a Marriott hotel. Thank you for your honest feedback and please know that we will review it with the staff as we are constantly working to provide service on a high level. We hope you will come back for an improved experience on a future trip. Sincerely, Edlyn Laurent Front Office Manager

10/10 – Excellent

Diane, Laval

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tout était parfait nourriture personnelle piscine tranquillité propreté
Séjour de 2 nuits en janvier 2020

8/10 – Bien

frederic

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Très bien
Route et trains près de l hôtel. Bruyant. Jardin intérieur. Très joli.

10/10 – Excellent

Patricia monique

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
parfait tres confortable

8/10 – Bien

Gilles

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en mars 2018

6/10 – Acceptable

Letisha

Nice some furniture can used an upgrade though and a bit more dusting
Séjour de 3 nuits en mai 2024
Michael a répondu le 24 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation with our product quality however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

8/10 – Bien

STEPHEN, Queens Village

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
The staff made sure my stay was comfortable, despite being in a room with a leaky shower.
Séjour de 5 nuits en mars 2024
Michael a répondu le 22 mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

10/10 – Excellent

Marjorie

Voyage en famille
Points forts : Propreté, commodités
Rooms are spacious and clean.The lobby is beautiful
Séjour de 1 nuit en mai 2024
Michael a répondu le 22 mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

10/10 – Excellent

Kara

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
Michael a répondu le 18 mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

2/10 – Terrible

Trudy

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I booked a room with a queen sized bed with balcony but that was given away when we arrived even though I had paid for it. Our room was so dirty! The white linens were stained . If we wanted our home cleaned (we had a 4 night stay) we had to ask.. even for clean towels. The staff did very little cleaning and hid out in a room by the laundry. We saw the manager calling them out on several occasions. The door to the balcony was so gross we decided not to open it. Luckily I had Lysol wipes and cleaned the surfaces myself. Breakfast was stale pastries.. they looked delicious so we were very disappointed. Would not stay there again.
Séjour de 4 nuits en mars 2024
Michael a répondu le 16 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

10/10 – Excellent

Eric

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is my 2nd time in this hotel, front desk staff is really nice.
Séjour de 1 nuit en mai 2024
Michael a répondu le 9 mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you again soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office Sheraton Suites Cypress Creek

6/10 – Acceptable

Deborah

Points forts : Propreté, service et personnel
Right at the parking lot huge crowd smoking weed, not a great impression. It took around one hour to check-in as the room was not ready. People were kind but service was slow. The property looks old, carpets and furniture are overdue for a makeover. Large rooms and had everything you need for one night stay!
Séjour de 1 nuit en mai 2024
Michael a répondu le 9 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.Thank you for your transparency and sharing the positive feedback about our staff. I' m sorry about the service delays and welcome experience as an event was taking place causing the large crowds. I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

2/10 – Terrible

Sebastian

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel overall it’s old and not well maintained. Before even entering the property the speakers with the “lobby” music are busted. Staff at the front desk seem to don’t care about the service they provide and the manner of greeting guests. Our room was “ready” as requested for before check in time (11:00 am). Room was “clean” but it needs a deep cleaning. Mini fridge not working, coffee machine not working. TVs with no channels programmed, the tv on the room probably fell down someday and it was damaged so you could not even see the in one side of the monitor. Carpets on the halls need new ones or at least a good clean up. Came down to tell them about what we had experienced and again the staff does not seem to care. I would love to have a refund on my stay as I could not enjoy the 1 night we stayed with my family
Séjour de 1 nuit en mai 2024
Michael a répondu le 6 mai 2024
Dear Guest,Thank you for taking the time to share your thoughts regarding the hotel condition. I appreciate you bringing it to our attention as we take your feedback seriously and have started enhancements which will be finalized with a full remodel of our hotel rooms. With this investment we will also refresh our staff on providing service as we strive ourselves on customer service.I am sorry you had to experience this however grateful for your feedback. Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

4/10 – Médiocre

Amara

Voyage en groupe
Points forts : Service et personnel
I was given the wrong room key twice. Had I went back to the room before dinner and placed my belongings in there, they could have been stolen. The air didn’t seem to quite cool the room down.
Séjour de 1 nuit en mai 2024
Michael a répondu le 6 mai 2024
Dear Guest,Thank you for taking the time to share your thoughts regarding this issue with your room keys and AC unit. I appreciate you bringing it to our attention, and I will share your message with the leadership team to mitigate this from happening again.I am sorry you had to experience this however grateful for your feedback. Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

10/10 – Excellent

CHEVELLA

Voyage en famille avec de jeunes enfants
Points forts : Commodités, état et installations de l’hébergement
Love it
Séjour de 2 nuits en mai 2024
Michael a répondu le 6 mai 2024
Dear Guest,I want to thank you for sharing your feedback about your stay at Sheraton Suites Cypress Creek Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as we remain at your service. Warm Regards,Michael

4/10 – Médiocre

Elizabeth

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en mai 2024
Michael a répondu le 6 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I'm sorry we did not meet your expectation however grateful for hosting you.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

6/10 – Acceptable

Ebony

Voyage en famille
Points forts : Propreté
We saw two roaches in our room after coming back from our evening. front desk charged my card 3times i had to go to the front desk to fix it, it took them 2days to fix it
Séjour de 1 nuit en avril 2024
Michael a répondu le 6 mai 2024
Dear Guest,Thank you for taking the time to share your feedback, I'm so sorry to hear about your experience with us. I have shared your feedback with our management team to prevent these challenges from happening again.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

4/10 – Médiocre

Josemaria

Séjour de 1 nuit en avril 2024
Michael a répondu le 6 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I'm sorry we did not meet your expectation however grateful for hosting you.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

2/10 – Terrible

Tyrone

Points faibles : Propreté, état et installations de l’hébergement
The air condition was leaking and heat did not work
Séjour de 1 nuit en avril 2024
Michael a répondu le 6 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I'm sorry about the challenges you had with your AC unit, I have shared this experience with our management team to prevent this from happening again. Thank you again for sharing your experience, I'm sorry we did not meet your expectation however grateful for hosting you.Thank you for staying with us and should you need any further assistance, we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

8/10 – Bien

Nashea

Séjour de 2 nuits en avril 2024
Michael a répondu le 22 mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

2/10 – Terrible

Jason

Michael a répondu le 16 mai 2024
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office

10/10 – Excellent

Cynthia

Points forts : État et installations de l’hébergement
Everything
Séjour de 3 nuits en janvier 2024
Michael a répondu le 28 avr. 2024
Dear Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

2/10 – Terrible

Dantlie

Points faibles : Service et personnel
I ask for blanket and wash cloth never got it. Service was terrible staff they have now is not what I use to service went down a lot. They clean the room took out the towels never bring them back management is bad.
Séjour de 2 nuits en mars 2024
Michael a répondu le 28 avr. 2024
Dear Guest, I recognize your time is valuable and appreciate the feedback you have taken time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation due to the service delays for your requests. These concerns have been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Please reach out to me directly should you return so I may ensure a seamless guest experience. Kind Regards, Michael Simpson Director Of Front Office

10/10 – Excellent

Asia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful
Séjour de 2 nuits en avril 2024
Michael a répondu le 28 avr. 2024
Dear Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

8/10 – Bien

Jeff

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
The hotel in general is nice and clean. Inside the room might be different, as it was for me. There were stains on the furniture--not sure what it was, but I wasn't going to sit there--and chunks of wood out of the table edge.
Séjour de 2 nuits en avril 2024
Ann-Guest Service Manager a répondu le 23 avr. 2024
Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

10/10 – Excellent

Ayanaa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect stay for Families.
Séjour de 3 nuits en mars 2024
Ann-Guest Service Manager a répondu le 23 avr. 2024
Thank you for staying with us, we really appreciate your feedback.

10/10 – Excellent

Donald, Fort Lauderdale

Séjour de 1 nuit en avril 2024
Michael a répondu le 14 mai 2024
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service. Sincerely, Michael Simpson Director of Front Office

8/10 – Bien

Janet

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excelente
Séjour de 1 nuit en avril 2024
Ann-Guest Service Manager a répondu le 23 avr. 2024
Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

10/10 – Excellent

SHELETTA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is always very pleasant here. I especially love the warm welcoming feel I get each time I stay. Christina front desk staff is my all time favorite! She has the best customer service skills ever! Always professional, friendly, knowledgeable and very helpful. She keeps me coming back! This is my new found place to stay whenever i visit South Florida. This was my 3rd stay here been staying since Nov 2022. All the staff here are very pleasant! I adore the female security guard, she takes her job very serious yet she is very kind and helpful! I met the newest manager during this last stay he was very warm and friendly too. I believe his name is Roger. Besides the great staff, the rooms are huge and very clean! Big shot to the cleaning crew staff! Way to gp Sheraton! Keep shining!!
Séjour de 2 nuits en avril 2024
Ann-Guest Service Manager a répondu le 20 avr. 2024
Dear Valued Guest,Thank you for your review of our hotel. We strive to continue to provide updates to our beautiful hotel so our guests can enjoy the hotel as their home away from home. We hope that you will be back again to enjoy our hospitality!

6/10 – Acceptable

Stephanie

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a bit misleading when I was promised a balcony, but got one that overlooked the indoor dining area.. figured it would be a walk out balcony outside.. otherwise great 👍
Séjour de 7 nuits en avril 2024
Ann-Guest Service Manager a répondu le 20 avr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

10/10 – Excellent

Eric

Séjour de 3 nuits en août 2023
Michael a répondu le 6 mai 2024
Dear Guest,I want to thank you for sharing your feedback about your stay at Sheraton Suites Cypress Creek Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as we remain at your service. Warm Regards,Michael

8/10 – Bien

Letisha

Points forts : Service et personnel, état et installations de l’hébergement
.
Séjour de 2 nuits en avril 2024
Ann-Guest Service Manager a répondu le 17 avr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

8/10 – Bien

Janet

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I didn't like the lack of cleanness on the pool deck. There was gecco/lizzard droppings which was unavoidable to walk around, which got on our shoes. Would strongly recommend having a deck hand to be cleaning the walking area around the pool.
Séjour de 1 nuit en avril 2024
Ann-Guest Service Manager a répondu le 15 avr. 2024
Dear Janet,I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.” “Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.”

8/10 – Bien

Avalon

Points forts : Service et personnel
.
Séjour de 1 nuit en avril 2024
Ann-Guest Service Manager a répondu le 15 avr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

6/10 – Acceptable

Dimas

Points forts : Service et personnel
Safe and quite
Séjour de 1 nuit en avril 2024
Ann-Guest Service Manager a répondu le 15 avr. 2024
Dear Valued Guest,Thank you for staying with us, we really appreciate your feedback.

10/10 – Excellent

Donald, Fort Lauderdale

Séjour de 1 nuit en avril 2024
Michael a répondu le 6 mai 2024
Dear Guest,I want to thank you for sharing your feedback about your stay at Sheraton Suites Cypress Creek Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as we remain at your service. Warm Regards,Michael

8/10 – Bien

Letisha

Points forts : Service et personnel
Séjour de 2 nuits en avril 2024
Ann-Guest Service Manager a répondu le 11 avr. 2024
Dear Valued Guest,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 – Bien

Vernice

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Right location. Great staff.
Séjour de 3 nuits en avril 2024
Ann-Guest Service Manager a répondu le 10 avr. 2024
Dear Vernice,Thank you for staying with us, we really appreciate your feedback.

8/10 – Bien

Jephthe

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ann-Guest Service Manager a répondu le 10 avr. 2024
Dear Jephthe,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!