Extérieur

High Country Motor Lodge – Near NAU/Downtown – Avis

4 out of 5
High Country Motor Lodge – Near NAU/Downtown
1000 West Route 66, Flagstaff, AZ

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 1179 avis sur 1682." "
Note de 8 – Bien, d’après 286 avis sur 1682." "
Note de 6 – Acceptable, d’après 129 avis sur 1682." "
Note de 4 – Médiocre, d’après 43 avis sur 1682." "
Note de 2 – Terrible, d’après 45 avis sur 1682." "

9,4/10

Propreté

9,2/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Maryse

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent ambiance et très beau décor.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Vincent, Quebec

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Diana A, General Manager a répondu le 18 avr. 2024
Vincent, thanks so much for your feedback. We're happy you enjoyed your stay with us. We look forward to seeing you again. Best.

10/10 – Excellent

Frédéric

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nous avons adoré l’endroit!! Les chambres sont bien aménagées et décorées avec goût! Une petite touche rétro! Il y a beaucoup d’aires communes et elles sont toutes bien aménagées! Terrasse avec foyers, salle de jeux avec table de billard, magnifique piscine! Tout est invitant!
Séjour de 1 nuit en septembre 2023
Diana A, General Manager a répondu le 1 nov. 2023
Hello Frederic, thank you kindly for your feedback. We are thrilled you enjoyed your stay at our property and found it inviting. We appreciate you staying with us while visiting the US. Best,

10/10 – Excellent

Buch

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Parfait
L’hôtel est juste parfait ! L’ambiance au bar le soir est vraiment agréable, la chambre était parfaitement propre et reposante. Excellent
Séjour de 1 nuit en juin 2023
Diana A, General Manager a répondu le 18 juin 2023
Hello Buch, merci beaucoup. We are so happy you had such an excellent stay. Thanks for choosing our property as a part of your vacation. Best,

10/10 – Excellent

Marie-France

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Diana A, General Manager a répondu le 3 mai 2023
Hello Marie-France, thank you for your feedback. We hope to host you again in your future travels. Best,

6/10 – Acceptable

Pierre

Voyage en famille
Did not go because of a snow storm
Séjour de 1 nuit en janvier 2023

8/10 – Bien

Sacha

Voyage de couple
Points forts : Propreté, service et personnel
Très bel établissement avec un grand lobby bien aménagé et décoré avec goût. Espace extérieur très agréable. Espace restauration assez cher pour des mets à partager. Chambre confortable et moderne mais mauvaise insonorisation. Ancien chauffage / climatiseur très bruyant. Pas de prises à proximité des lits, surprenant. Et pas de téléphone pour joindre la réception, tout aussi surprenant...
Tara and Team a répondu le 3 janv. 2023
Hello Sacha!Thank you so much for taking the time to pen such a thoughtful review. We are working on the noise level in some rooms as the noise can travel occasionally in the vents. We are always happy to accommodate a request to move if possible. Additionally, we have the Front desk phone number published on the keys and the folder as well as a number you can text for fast service. Please do stay again.Warmest,

6/10 – Acceptable

Nathalie

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
La chambre avait beaucoup de cachet et le lobby/bar est magnifique. Par contre, il y a avait un chien qui aboyait sans cesse dans la chambre à côté de la nôtre. Le personnel n’a rien fait, car les gens ne répondaient pas et ils ne pouvaient pas nous changer de chambre car l’hôtel est complet. Vraiment décevant.
Séjour de 1 nuit en décembre 2022
Tara and Team a répondu le 21 déc. 2022
Hello Nathalie!Thank you for your feedback. We have more information about your stay if you would like to contact me directly. Warmest,

6/10 – Acceptable

Marie

Séjour de 2 nuits en septembre 2022
Tara and Team a répondu le 28 sept. 2022
Thank you Marie, I apologize we fell short of your expectations. We are working daily to improve and make your experience better! Please join us again soon!

10/10 – Excellent

Steve

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2022
Tara L. Gm a répondu le 17 août 2022
Thanks Steve!! Please stay with us again soon!

10/10 – Excellent

Dustin, Spokane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic property and atmosphere. Only negative would be the cost to use the saunas. Aside from that we will be staying again
Séjour de 3 nuits en mai 2024

8/10 – Bien

mary

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Our room was freezing. The heater in our room never heated the room. The rate was good and I appreciate that. We may stay again.
Séjour de 1 nuit en mai 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello Mary, we apologize for the chilly room. Your feedback is valuable, and we appreciate your understanding. Warm regards.

2/10 – Terrible

Tania

Points faibles : Service et personnel
Chromecast issues every time I stay here. This last time on the last day quit working completely, front desk could hell, told to call the chromecast number in the tv screen. The rep remote entered my phone, which I shared I did not feel comfortable with - said it was safe as they were a certified hotel partner. Rep made changes in my phone settings o get the chromecast work. Promised it wouldn’t screw up my phone when I departed. Asked for instructions to be emailed to me how to switch everything back, never received. It’s been 3 days now and my phone still won’t work connected to my home WiFi due to the changes their rep made. Called hotel today to get help, spoke to 3 people, none were f which had any clue what I was talking about or how to help. No GM or IT support on site to help. No return phone call from hotel, even though told someone would be calling me immediately to fix.
Séjour de 1 nuit en mai 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello Tania, we sincerely apologize for the inconvenience you experienced with our Chromecast service. Your feedback is valuable, and we regret that our communication fell short. Our team is investigating the issue and will take steps to prevent similar incidents in the future. Please allow us to rectify this situation promptly. We appreciate your patience.

10/10 – Excellent

Brent

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michael

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great room, Great stay and service.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Suzanne

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A great stay at a fabulous place. Sonny, the manager, was so nice and accommodating.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michael D

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Walter

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the establishment, great pool area and outdoor lounging was fantastic, food and bar were great. Only complain I had is that I asked for a pool view room and did not receive one. If you book a pool view and get room 130 I say decline it. Not only is it not pool view it’s next to the staff laundry facility and you’ll not get to sleep in if that’s what you would like. But the place is a fantastic, I will alsways go back but not room 130
Séjour de 2 nuits en mai 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello Walter, thank you for your positive feedback and constructive criticism. We apologize for the oversight regarding your room view. We appreciate your loyalty and look forward to welcoming you back. Best.

10/10 – Excellent

Alison

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This is my favorite place to stay in Flagstaff. The rooms are adorable and the property is beautiful!
Séjour de 2 nuits en mai 2024

10/10 – Excellent

John

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent motor hotel. Only drawback is it is next to a major rail line.
Séjour de 1 nuit en mai 2024

4/10 – Médiocre

Tania

Points forts : Service et personnel, état et installations de l’hébergement
Points faibles : Propreté, commodités
I've been here for 4 days now. Room has not been thoroughly cleaned each day. No toilet paper. Dirty linens. Had to call front desk from cell phone to get help. No show. Had to call again to get tp. Don't recommend you stay here during the week if you want "quiet". I stayed at the pool side rooms, farthest from the train tracks, and it is still so loud. Used to love staying here but the quality of the rooms has gone down in terms of maintenance, prices continue to increase with no additional value and now non-refundable pet deposits. Food offerings are minimal and very expensive. This has been my go to property since they opened, however it progressively gets worse each stay. Time to find another place or hopefully they read the comments and rememdy the situation.
Séjour de 1 nuit en mai 2024
Diana A, General Manager a répondu le 8 mai 2024
Hi Tania, thank you kindly for your feedback. We're sorry to hear about your experience. We apologize for any missed communication. Our stayover service and pet fees have been the same since opening. Please feel free to reach out directly with any requests so we can continue to assist you. We have a manager on duty every day. Kind regards.

10/10 – Excellent

john

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We enjoyed our stay at High Country motor lodge in Flagstaff! very courteous staff, very cool atmosphere, and we felt safe staying here. i could go on and on- alot of nice things to say about this place- just stay for yourself and you’ll be glad. We had our two young kids with us and it felt family friendly. Some of the cleanest bathrooms and rooms ive ever stayed in. This place is a vibe!
Séjour de 1 nuit en mai 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello john, thank you for sharing your heartfelt experience at the High Country Motor Lodge! We’re thrilled that you fell in love with our cozy vibe, friendly staff, and comfortable amenities. Your feedback inspires us, and we can’t wait to welcome you back. Remember to book a courtyard-facing room for a peaceful stay!

8/10 – Bien

Jeffrey

Voyage de couple
Very cool place with good service and comfortable beds and some good coffee and food. Thin walls or lack of insulation between TV’s so the neighbors were loud. Train is nearby behind back building. Good parking.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Gordon

Points forts : Propreté, service et personnel et commodités.
Room light controls need repair.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Mark

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room is extremely cute. The sheets are amazing. Love everything about this place.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Vladislav

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The High Country Motor Lodge provides a cozy and hip atmosphere, akin to glamping in the wilderness. While some guests mention noise and cleanliness as minor drawbacks, the lodge’s unique charm more than compensates. Whether you’re passing through or planning a longer stay, the High Country Motor Lodge is a delightful choice.
Séjour de 1 nuit en mai 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello Vladislav, thank you for your heartfelt review! We appreciate your kind words about our cozy and hip atmosphere. Your feedback inspires us to continue creating delightful experiences. Whether passing through or planning a longer stay, we look forward to welcoming you back.

10/10 – Excellent

Tania

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Love the property.
Séjour de 1 nuit en mai 2024

8/10 – Bien

michael

Points forts : État et installations de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Patrick

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stop on the way to Grand Canyon. Way better experience than was expected. Cute bar, nice outdoor space, clean gym.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Erika

Nice place to hang out with the whole family. They had a game room, pool and hot tub. It was great!
Séjour de 1 nuit en mai 2024

8/10 – Bien

SHELLEY

Voyage en famille
Points forts : Propreté, commodités
Aesthetically pleasing. Dark green and black decor/ paint in the rooms. Hard to locate light switches though. Bit of a snobby vibe in the lobby/lounge area Overall, clean, safe but not friendly.
Séjour de 1 nuit en mai 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello Shelley, thank you for your honest feedback. We appreciate your compliments on the aesthetics and cleanliness. We apologize for any inconvenience with the light switches and will address this promptly. We value your input and hope to improve the overall experience.

10/10 – Excellent

Michael

Séjour de 2 nuits en mai 2024

10/10 – Excellent

Ekaterina

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We really liked our stay. We had a very nice room and facilities, delicious food. It is a perfect place for stargazing and enjoying outdoors
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Jayla

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Overall enjoyable property but we had issues with our neighbor all night and despite calling and asking 3 times and management coming up, they continued to be loud, blasting music, smoking weed, and screaming till 4am. I do appreciate management coming up but clearly nothing serious was done as they’d be back at it in ten minutes. Multiple people were complaining that were walking on the balcony saying how immature and disrespectful this group was and how they hadn’t been kicked out or have consequences. Due to this sleep was disrupted and what was a quiet enjoyable staycation turned into the opposite with no sleep till 5am
Séjour de 1 nuit en avril 2024
Diana A, General Manager a répondu le 14 mai 2024
Hello Jayla, we deeply apologize for the disturbance caused by your neighbors. Your comfort is our priority, and we regret falling short. We appreciate your understanding and hope to make your next stay peaceful under the dark skies. Best.

8/10 – Bien

Brian

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
easy parking
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Dawn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Emily

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very comfy beds! The hotel is super cute with a hipster vibe. Our room had a cassette player by the bed and a little box of cassettes. I loved the little details put into this place! Also loved the main lobby and fire pits outside. Definitely a nice little place!
Séjour de 1 nuit en avril 2024
Diana A, General Manager a répondu le 14 mai 2024
Hi Emily, thank you so much for your heartfelt review! We’re thrilled that you enjoyed our comfy beds, hipster vibe, and thoughtful details. Your kind words inspire us. We can’t wait to welcome you back!

8/10 – Bien

Lory

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My only complaint is, as a handicapped person, getting into those high beds is nearly impossible.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Stephen

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Debbie

Points forts : Service et personnel, état et installations de l’hébergement
Had only a comforter with no flat sheet or other blanket on the bed. Train near by.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very unique property. Great renovation!
Séjour de 2 nuits en avril 2024

8/10 – Bien

Kevin, Leland

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beware of paying extra for pool view room. Our pool view room was of the rear parking lot.
Séjour de 5 nuits en avril 2024

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I didn’t like that there was no table service in the bar/restaurant area.
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Samantha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property
Séjour de 1 nuit en avril 2024

6/10 – Acceptable

Colin

Voyage de couple
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
Have you seen a gone to a movie because the previews looked good, but then the movie is not? This is that place. The lobby is cool but I can't sleep in there. All of the doors in the main space have disabled/broken latches so there is not security. The rooms are old busted motel rooms with a coat of paint that is already starting to flake. The ceiling is plywood and the bathroom door didnt latch. The gap underneath the door lets you hear every conversation that happens outside. The back side of the property is run down and sketchy. They dug up the landscaping so you have a 6" deep trench to trip over as you walk into your room. Lastly, Route 66 is gone and nothing remains. Stay somewhere corporate. The staff dont care.
Séjour de 1 nuit en avril 2024
Diana A, General Manager a répondu le 6 mai 2024
Hello Colin, thank you kindly for your feedback. We are very sorry to see you did not enjoy your experience at our property. We are confused about your statement regarding disabled/broken latches as all our doors require access. Nonetheless, we appreciate you giving us and Route 66 a chance. Best regards.

10/10 – Excellent

alix, Bridgewater

Voyage en famille
Points forts : Propreté, commodités
Friendly staff. Cute bar with great bartenders. Nice coffee shop in the lobby.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Justina

Points forts : Propreté, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Carla

We’ve been quite comfortable in this chic retro motor lodge. I’m looking forward to breakfast & enjoying the amenities.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Anum Khurram

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great property, could not recommend enough. Motel style rooms but does not compare. It's more like a luxury hotel! They have a beautiful patio with fire pits, excellent rooms and amenities.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Paige

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024